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Kenneth Nguyen – bkinhbac091@gmail.

com

3 / INFLUENCES ON ORGANISATIONAL
CULTURE
1/ What is culture ?

1.1/ Spheres of culture.


1.2/ Elements of culture.

2 / Organisation culture.

2.1 / Manifestation of culture in organisations.


2.2 / What shapes organisation culture ?

3 / Culture and structure.

3.1 / Pawer culture.


3.2 / Role culture.
3.3 / Task culture.
3.4 / Person culture.
3.5 / A contingency approach.
3.6 / The impact of national culture.
3.7 / The Hofstede model.

4 / The informal organisation.

4.1 / What is the ‘informal organisation ’ ?


4.2 / Benefits of the informal organisation.
4.3 / Managerial problems of informal organisation.
4.4 / Group norms.
a/ The Hamthorne Studies.

5 / Stakeholder goals and objectives.

5.1 / Internal stakeholers : Employees and management.


5.2 / Connected stakeholders.
5.3 / External stakeholders.
5.4 / Another approach.
5.5 / Stakeholer conflict.
5.6 / Stakeholer mapping : Power and Interest.
5.7 / The strategic value of stakeholers.
5.8 / Measuring stakeholer satisfaction.

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