Organizations use several techniques to effectively cope with changes in their external environment, including buffering, levelling, anticipating, rationing, dominating, and changing. [1] Buffering involves stockpiling resources to absorb environmental fluctuations. [2] Levelling attempts to reduce fluctuations through techniques like price discounts. [3] Anticipating requires acquiring information about probable future changes in areas like customer needs and competition.
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Organizations use several techniques to effectively cope with changes in their external environment, including buffering, levelling, anticipating, rationing, dominating, and changing. [1] Buffering involves stockpiling resources to absorb environmental fluctuations. [2] Levelling attempts to reduce fluctuations through techniques like price discounts. [3] Anticipating requires acquiring information about probable future changes in areas like customer needs and competition.
Organizations use several techniques to effectively cope with changes in their external environment, including buffering, levelling, anticipating, rationing, dominating, and changing. [1] Buffering involves stockpiling resources to absorb environmental fluctuations. [2] Levelling attempts to reduce fluctuations through techniques like price discounts. [3] Anticipating requires acquiring information about probable future changes in areas like customer needs and competition.
Copyright:
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Download as DOCX, PDF, TXT or read online from Scribd
Organizations use several techniques to effectively cope with changes in their external environment, including buffering, levelling, anticipating, rationing, dominating, and changing. [1] Buffering involves stockpiling resources to absorb environmental fluctuations. [2] Levelling attempts to reduce fluctuations through techniques like price discounts. [3] Anticipating requires acquiring information about probable future changes in areas like customer needs and competition.
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1. Buffering – Buffering techniques are used to soften the impact of
environment on the organization. Stocking materials, preventive maintenance, employee training, building inventory are examples of buffering. These precautionary measures enable the organization to avoid damage due to changes in environment. E.g. by maintaining a supply of raw materials, the company can operate at full capacity even if there are problems in obtaining fresh supply for a specified period.
levelling or smoothing attempts to reduce fluctuations in the environment. E.g. Retails firms faced with seasonal fluctuations offer price cuts in order to spread sales more evenly throughout the year. Special air fares for night flights are another example of leveling.
3. Anticipating – It means acquiring information about probable
changes in the environment. E.g. a manufacturing firm tries to anticipate demand for its product before deciding production schedules and related matters. Other areas in where organizations frequently anticipate changes are customer needs, competition, technology & availability of human resources.
4. Rationing – It involves allocating organizational resources according
to a system of priorities. Rationing is resorted to when an organization is unable to meet all the demand. E.g. when the demand exceeds supply, the manufacturer may ration supplies to dealers.
5. Dominating – The organization attempts to control events in the
environment & reduce its dependence on them. By developing several suppliers, a firm can reduce dependence on one or two suppliers. An enterprise may collaborate with others and may enter into contracts. Advertising, public relations and lobbying are also examples of dominating.
6. Changing – An organization may change itself, its operations and
output. For example, it may change its product line to meet changes in customers’ preferences. Changing is a more difficult coping strategy, while taking action in response to changes in environment interrelationships b/w various elements of environment and their likely impact should be understood.