Scribd Logo
Upload

Welcome to Scribd!

  • Control Chart

    Uploaded by

    Mamal Irani
    9 views3 pages
    The emergency department has implemented improvements and wants to determine if key performance targets continue to be met. The targets are an average wait time of 15 minutes or less and defects (wait times over 20 minutes) should be low. Statistical process control charts are being used to analyze if the average wait time, range of wait times, and number of defects are in control.

    Original Description:

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    XLSX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The emergency department has implemented improvements and wants to determine if key performance targets continue to be met. The targets are an average wait time of 15 minutes or less and defects (wait times over 20 minutes) should be low. Statistical process control charts are being used to analyze if the average wait time, range of wait times, and number of defects are in control.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    9 views3 pages

    Control Chart

    Uploaded by

    Mamal Irani
    The emergency department has implemented improvements and wants to determine if key performance targets continue to be met. The targets are an average wait time of 15 minutes or less and defects (wait times over 20 minutes) should be low. Statistical process control charts are being used to analyze if the average wait time, range of wait times, and number of defects are in control.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    of 3

    Emergency department

    Improvements implemented
    We want to see whether they continue to meet targets
    Target average <= 15 minutes
    A defect is > 20 minutes.

    Is the process in control with respect to:


    The average?
    The range?
    Defects?
    Shift x-bar cart
    Phase Day Day Evening Night x-bar R Defects Day LCL
    1 1 14.84 5.26 10.05
    1 2 24.41 14.84 10.05
    1 3 19.62 14.84 14.84
    1 4 14.84 14.84 10.05
    1 5 33.98 10.05 14.84
    1 6 24.41 24.41 19.62
    1 7 14.84 14.84 14.84
    1 8 10.05 10.05 5.26
    1 9 5.26 5.26 5.26
    1 10 14.84 5.26 0.48
    2 11 13.88 17.71 14.84
    2 12 13.88 14.84 17.71
    2 13 14.84 12.92 13.88
    2 14 14.84 9.09 13.88
    2 15 33.98 10.05 12.92
    2 16 16.75 16.75 10.05
    2 17 12.92 13.88 15.79
    2 18 17.71 8.14 14.84
    2 19 14.84 14.84 9.09
    2 20 14.84 10.05 13.88

    x-bar-bar D3 D4 d2
    R-bar
    R-chart
    LWL x-bar-bar UWL UCL x-bar Day LCL LWL R-bar UWL UCL R

    You might also like