DMS Workflow Scenario

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I.

System Setup Scenario

1. One-Time System Setup 2. Store Setup Information


DMS Settings

DMS User SettingsDB

II. Logon Scenario

1. User Login 3. Access


DMS Login DMS System

DMS User
2. Verification

SecurityDB

III. Billing Documents Downloading Scenario

1. Accesses 2. Downloads 3. Repose

DMS User Billing Documents


PLDT Bills Online Download Repository

IV. Billing Documents Importing Scenario

1. Import Documents 2. Check For New Documents


DMS Importing
3.2 Move Documents
DMS User Download Repository
3.1 Insert Document Information

DocumentDB
DMS Repository
V. Document Management

DMS Search/View DMS Edit/Update


DMS User DocumentDB
1.1 Search/View DMS Repository
2.1 Edit/Update

1.2 Retrieve Document Record


2.2 Retrieve/Open Document

1.3 Update Document Record

2.3 Update Document

VI. Payment Advice/Dispute Mailing

DMS Mail Transfer


DMS User DocumentDB MailDB
1.1 Create Mail DMS Repository
2.1 Select Attachment

3.1 Send Mail

1.2 Create Mail Record


2.2 Retrieve+Attach Document

3.2 Log Mail Sending Result

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