Questionaire to understand the awareness of public about 3G related services in

Chennai
1. NAME :

2. AGE :
15-20 ( ) 20-30 ( ) 30-40 ( ) 40&above ( )

3. GENDER :
MALE ( ) FEMALE ( )

4. CONTACT DETAILS (mobile no and location)

5. OCCUPATION
STUDENT ( ) PROFESSIONAL ( ) HOUSEWIFE( ) BUSINESS ( )
GOVT.EMPLOYEE ( ) OTHERS ( )

6. WHICH MOBILE HANDSET ARE YOU CURRENTLY USING?

(mention thnd model no)

7. WHAT TYPE OF CONNECTION DO YOU HAVE?

PREPAID ( ) POSTPAID ( )

8. SERVICE PROVIDER
AIRCEL ( ) AIRTEL ( ) IDEA ( ) TATA DOCOMO ( ) VODAFONE ( )
BSNL ( ) OTHERS( )

9. HOW MUCH ON AVERAGE YOU SPEND ON MOBILE RECAHRGE OR BILL EACH MONTH?

Rs.10-50 ( )
Rs.50-100 ( )
Rs.100-200 ( )
Rs.200-500 ( )
Rs.500-above ( )
10. WHAT VALUE ADDED SERVICE YOU GENERALLY USE?
DIALER TONES ( )
MMS ( )
MOBILE INTERNET ( )
MOBILE NEWS ( )
CRICKET ALERTS ( )
SUBSCRIPTIONS LIKE JOKES, ASTROLOGY, MOBILE RADIO ( )
OTHERS(please specify) :___________________

11. HOW MUCH TIME DO YOU SPENT ON MOBILE INTERNET PER WEEK?

0-4 HRS ( ) 4-7 HRS ( ) 7-14 HRS ( ) ABOVE 14 HRS( )

12. HOW MUCH MONEY YOU WOULD SPENT ON MOBILE INTERNET?

Rs.0-5 ( )
Rs.5-10 ( )
Rs.10-50 ( )
Rs.50-100 ( )
Rs.100-200 ( )
Rs.200-above ( )

13. ARE YOU AWARE OF 3G SERVICES?

YES ( ) NO ( ) SOMEWHAT ( )

14. HOW YOU KNOW ABOUT 3G SERVICES?

WORD OF MOUTH ( )
SERVICE PROVIDER ITSELF ( )
ADVERTISEMENTS(TV &NEWSPAPER) ( )
OUTDOOR ADVERTISEMENTS ( )
IF OTHER, SPECIFY __________________

15. ARE YOU CURRENTLY USING 3G SERVICES?

YES ( ) NO ( )

16. IF NO, THEN ARE YOU PLANNING TO SHIFT TO 3G IN NEAR FUTURE ?

YES ( ) NO ( )

17. HOW MUCH MONEY YOU ARE WILLING TO SPEND ON 3G SERVICES?

Rs.0-5 ( )
Rs.5-10 ( )
Rs.10-50 ( )
 Rs.50-100 ( )
Rs.100-200 ( )
Rs.200-above ( )

18. FOR WHAT PURPOSE DO YOU LIKE TO USE 3G SERVICES?

(tick each purpose you are using)

ENTERTAINMENT ( )
COMMUNICATION (VIDEO CALLS) ( )
BUSINESS ( )
DAILY LIFE INFORMATION ENQUIRY ( )
LOCATION FINDER ( )
OTHER(please specify)______________

19. WHICH OF THE FOLLOWING 3G VALUE ADDED SERVICES DO YOU KNOW?

FRIEND FINDER ( )
POCKET LEARNING ( )
LOCAL SEARCH ( )
VOICE UPDATES IN FACEBOOK ( )
MOBILE NEWSPAPER ( )
MUSIC ON THE GO ( )
SUPER WEEK ( )
VIDEO TALKIES ( )
OTHERS(please specify): _______________________

20. RATE THE FOLLOWING FEATURES OF 3G ACCORDING TO YOUR PREFERENCE?

(Lowest preference-1 and highest preference- 5. You can select multiple features to have
same preference )

SERVICES 1 2 3 4 5
HIGH SPEED
INTERNET
BROWSING
VIDEO CALLING

LIVE TV

GPS LOCATION
FINDER
VIDEO, MUSIC
DOWNLOADING
ONLINE
GAMING
ONLINE
 PAYMENT OF
BILLS,TICKET
BOOKING

21. How will you rate the attributes below that affect your decision for choosing a particular 3G
service provider? (Tick according to your priority. you can select same priority for different
attributes)

LEAST SIGNIFCANT SIGNIFICANT HIGHLY SIGNIFICANT

TARIFF CHARGES

CALL SIGNAL QUALITY

OTHER ADDED
SERVICES(Eg:friend
finder, pocket
learning)
ADVERTISEMENTS

Collabration of service
providers and mobile
makers (eg:aircel+i-
phone,
airtel+blackberry)

22. ANY FURTHER SERVICES YOU EXPECT FROM 3G SERVICES?(please use the boxbelow to write
your suggestions)