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    Metropole en

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    Payara Mirza
    The document is a customer satisfaction survey from Metropole restaurant from 2003. It aims to help the restaurant maintain its reputation as one of the best in the area by having customers complete a 5 minute survey about their visit. The survey asks customers to rate their visit on factors like service, cleanliness, food quality and their overall experience on a scale of 1 to 10. It also collects demographic information to help the restaurant better understand its customer base.

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    Metropole en

    Uploaded by

    Payara Mirza
    21 views1 page
    The document is a customer satisfaction survey from Metropole restaurant from 2003. It aims to help the restaurant maintain its reputation as one of the best in the area by having customers complete a 5 minute survey about their visit. The survey asks customers to rate their visit on factors like service, cleanliness, food quality and their overall experience on a scale of 1 to 10. It also collects demographic information to help the restaurant better understand its customer base.

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    Metropole En

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    The document is a customer satisfaction survey from Metropole restaurant from 2003. It aims to help the restaurant maintain its reputation as one of the best in the area by having customers complete a 5 minute survey about their visit. The survey asks customers to rate their visit on factors like service, cleanliness, food quality and their overall experience on a scale of 1 to 10. It also collects demographic information to help the restaurant better understand its customer base.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    21 views1 page

    Metropole en

    Uploaded by

    Payara Mirza
    The document is a customer satisfaction survey from Metropole restaurant from 2003. It aims to help the restaurant maintain its reputation as one of the best in the area by having customers complete a 5 minute survey about their visit. The survey asks customers to rate their visit on factors like service, cleanliness, food quality and their overall experience on a scale of 1 to 10. It also collects demographic information to help the restaurant better understand its customer base.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
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    Customer Satisfaction Survey

    2003
    At Metropole restaurant, we aim to provide customers with a range of facilities, served promptly
    and efficiently by our staff. Please take 5 minutes to complete our customer satisfaction survey and
    help us maintain our reputation as one of the best restaurants in the area.
    Tell us about your visit to Metropole restaurant

    Please enter today's date How do you rate the following?


    1. 6. Very Very
    Good Good OK Poor poor

    How often, on average, do you visit this Speed of service


    2. restaurant? Cleanliness
    Daily ........................ Weekly.....................
    Parking
    Twice a week........... Monthly ....................
    Quality of food
    Choice of food
    How many people were in your party today?
    3.
    How do you rate the overall performance of
    Adults ..................... 7. this restaurant?
    Children.................. (use a score of 10 for excellent and 1 for poor)

    Which of the following items did you order


    4. today?
    Are there any other comments that you
    Hamburger .............. Ice cream................. 8. would like to make?
    French fries ............. Coffee/tea................
    Pizza........................ Soft drink .................
    Salad ....................... Other .......................
    What else did you order?

    How much did you spend in total?


    5.

    Tell us about yourself

    How old are you? Are you male or female?


    9. Under 18.................. 45-60 .......................
    10. Male......................... Female ....................
    18-24 ....................... Over 60....................
    25-44 ....................... Please enter your zipcode/postcode.
    11.

    Thank you for taking the time to help us with our research - please leave your questionnaire in the
    box provided at reception.

    This questionnaire was designed using SNAP survey software - for more information, find us at www.snapsurveys.com

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