Business Process Reengineering - ALL

LIST OF ATTEMPTED QUESTIONS AND ANSWERS True/False Question
Measurements are central to a fact based decision-making process. Correct Answer True Your Answer True
Select The Blank Question Research activity is a ________ process. Correct Answer Knowledge based Your Answer True/False Question Knowledge based
Slow changes & gradual improvement are the characteristics of BPR. Correct Answer False Your Answer True
Multiple Choice Multiple Answer Question While developing a mission statement which of the following are considered? Correct Answer Reviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraints Your Answer Reviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraints Select The Blank Question Presently maximum market of ERP is captured by ________. Correct Answer SAP Your Answer SAP
Multiple Choice Multiple Answer Question Types of Resisting Behaviour are :Correct Answer Terrorist , Critic , Skeptic Your Answer Terrorist , Critic , Skeptic
Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :-
Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Multiple Choice Multiple Answer Question What are cultural attributes of an organization? Correct Answer Values , Beliefs Your Answer True/False Question Values , Mission , Vision
Implementation of re-engineered project is done through pilot case. Correct Answer True Your Answer True
Select The Blank Question A strong facilitator & experienced practitioner who brings the methodology with him is ________. Correct Answer Role A Your Answer Consultant
Multiple Choice Multiple Answer Question Scope of ERP includes :Correct Answer Outbound Logistics , Operations , Sales & Marketing to Service Your Answer Operations , Outbound Logistics , Sales & Marketing to Service
Multiple Choice Multiple Answer Question The techniques used for understanding the current process are :Correct Answer Flow chart techniques , Fish bone diagram , Quality function deployment technique Your Answer Flow chart techniques , Fish bone diagram , Quality function deployment technique Select The Blank Question Every system has ________ that defines its scope of activities. Correct Answer Boundary Your Answer Subsystem
Multiple Choice Single Answer
Question
Incremental change in the process is:-
Correct Answer Process Simplification Your Answer Process Simplification
Multiple Choice Multiple Answer Question ERP can be made effective by :Correct Answer Performance assessment , Documentation , Training Your Answer Performance assessment , Documentation , Training
Multiple Choice Single Answer Question Partner & Public is related to :Correct Answer Environment Your Answer True/False Question Environment
EPC represents an event which triggers of a set of the functions & functions culminate in events & so on. Correct Answer True Your Answer True
True/False Question
Success factor for BPR is a proper composition of reengineering team with in-depth knowledge of the topic. Correct Answer True Your Answer True
Multiple Choice Single Answer Question Re-engineering projects targeting cross functional business processes, but are contained within business unit are called :Correct Answer Interventional Your Answer Intra functional
Select The Blank Question Make the process intimate with the preferences & habits of ________. Correct Answer Participants Your Answer Participants
True/False Question
The process matrix illustrates process and information system dependencies. Correct Answer False Your Answer False
True/False Question
Success factor for BPR is ensuring the involvement of the endusers. Correct Answer True Your Answer True
Multiple Choice Single Answer Question All Barriers to BPR implementation success are the results of :Correct Answer Root Causes Your Answer Root Causes
Multiple Choice Multiple Answer Question Select the Operating Systems from the following :Correct Answer Unix , Windows NT , IBM MVS Your Answer Unix , Windows NT , IBM MVS
Multiple Choice Single Answer Question Process orientation means :Correct Answer Organizing companies around their processes Your Answer Organizing companies around their processes
Multiple Choice Single Answer Question BPR is rethinking of the business processes to improve the speed, quality & output of :Correct Answer Product or Services Your Answer True/False Question Product or Services
BPR & SCM are closely linked with each other.
Correct Answer True Your Answer True
Multiple Choice Single Answer Question The BPR activities are used in conjunction with :Correct Answer Workflow Analysis Your Answer Workflow Analysis
Match The Following Question DSS TPS MIS KBS True/False Question
Correct Answer
Your Answer
Decision Support System Decision Support System Transaction Processing system Transaction Processing system
Management Information Management Information System System Knowledge Based System Knowledge Based System
Information Technology is one of the key tools employed in the change process. Correct Answer True Your Answer True
Multiple Choice Single Answer Question The Barriers which are related to things & regulations are called as :Correct Answer Hard Barriers Your Answer Hard Barriers
Multiple Choice Multiple Answer Question ERP can be made effective by :Correct Answer Performance assessment , Documentation , Training Your Answer True/False Question Performance assessment , Documentation , Training
The critic communicates openly & demonstrates constructive behaviour towards the project goals. Correct Answer True Your Answer True
Select The Blank Question Breakthrough Results in search for & the implementation of radical change in business process are by ________. Correct Answer BPR Your Answer BPR
Multiple Choice Single Answer Question A need to revisit the organization's vision statement may be due to :Correct Answer Benchmarking Your Answer Benchmarking
Select The Blank Question BPR Stalward is ________. Correct Answer Dr. Juran Your Answer Dr. Juran
Select The Blank Question Activities performed by top management level are called as ________ activities Correct Answer Strategic Your Answer Strategic
Match The Following Question Saboteur Behaviour Critic Behaviour Skeptic Brhaviour Terrorist Behaviour
Correct Answer Extremely Negative Open Communication Similar to Critic Warns Everybody
Your Answer Extremely Negative Open Communication Similar to Critic Warns Everybody
Multiple Choice Multiple Answer Question Designing new business process is normally done by :Correct Answer Starting with clean slate. , Without taking into account the legacy process , Suspending current rules/procedure Your Answer Starting with clean slate. , Without taking into account the legacy process , Suspending current rules/procedure Multiple Choice Single Answer
Question
The Behaviour of Critic is :-
Correct Answer Open Your Answer Open
Multiple Choice Multiple Answer Question Hierarchical Levels are :Correct Answer Top , Middle , Bottom Your Answer Top , Middle , Bottom
Multiple Choice Single Answer Question RFP stands for :Correct Answer Request For Proposal Your Answer Request For Proposal
Multiple Choice Single Answer Question Which of the following technique can be used for understanding the current process? Correct Answer Quality function deployment technique Your Answer Quality function deployment technique
Multiple Choice Multiple Answer Question Which of the following are obstacle to success of BPR project as par manganelli/Klein methodology? Correct Answer Time , Risk , Cost Your Answer Time , Risk , Cost
Select The Blank Question Cycle Time, Asset Turnover & Response Time goals are achieved by ________. Correct Answer Velocity Goal Your Answer Velocity Goal
Select The Blank Question In a Re-engineering project the Third phase is ________. Correct Answer Creating vision for new process Your Answer Creating vision for new process
Select The Blank Question Print Media Clippings are produced by ________ Correct Answer Media Partners Your Answer Media Partners
LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question Role A in BPR is ________ Correct Answer Facilitator Your Answer True/False Question Facilitator
The skeptic demonstrates a similar behaviour to the critic.
Correct Answer True Your Answer True/False Question True
The project should not be properly explained to the store managers. Correct Answer False Your Answer False
Select The Blank Question Hard Barrier example could be ________. Correct Answer Legal Obstacles Your Answer Legal Obstacles
Multiple Choice Single Answer Question EDP stands for :Correct Answer Electronic Data Processing Your Answer Electronic Data Processing
Multiple Choice Single Answer Question Which statement identifies operations major product and services, customers? Correct Answer Mission Your Answer Accounts
Select The Blank Question People Problems are called as ________
Correct Answer Soft Barriers Your Answer Soft Barriers
Multiple Choice Multiple Answer Question Characteristics of Tactical Information systems are :Correct Answer Thinks about current , Information is in the form of summary , Nature of data is somewhat unstructural Your Answer Thinks about current , Information is in the form of summary , Information used for goal oriented decision Match The Following Question Involvement & participation Over sophistication Delivery of value Concentrate on Correct Answer Encourage Avoid Priority Outputs Your Answer Encourage Avoid Priority Outputs
Multiple Choice Multiple Answer Question Application Systems Languages are :Correct Answer ABAP/4 , VB , VC++ Your Answer True/False Question ABAP/4 , VB , VC++
Mission and vision are organizational attributes.
Multiple Choice Multiple Answer Question Financial Motivations are :Correct Answer Promotion , Incentive , Bonus Your Answer Incentive , Bonus
Multiple Choice Single Answer Question On which point there is similarity between re-engineering and continuous improvement?
Correct Answer Time management Your Answer Type of change
Multiple Choice Single Answer Question Micro level reengineering deals in relation to time frame which is :Correct Answer Short Your Answer Short
Select The Blank Question Increasing lead time is related to ________. Correct Answer Purchase Process Your Answer True/False Question Purchase Process
To implement IT enabled SCM, it is necessary to reengineer the entire supply chain. Correct Answer False Your Answer True
Select The Blank Question Quality Management Deployment Tool is ________. Correct Answer TQM Your Answer True/False Question TQM
During implementation of re-engineered processes, top management should provide a support. Correct Answer False Your Answer True
True/False Question
The introduction of a new information technology often changes the complex power structure in an organization. Correct Answer True Your Answer True
Question
Re-engineering projects bridging two or more business units, such as the company acts customers and suppliers is :Correct Answer Inter-organizational Your Answer Inter-organizational
Select The Blank Question Duration of strategic benchmarking program is generally________. Correct Answer 4 to 6 months Your Answer 4 to 6 months
Select The Blank Question ________ are those things that the organization does best. Correct Answer Core competencies Your Answer Core competencies
Multiple Choice Multiple Answer Question Guidelines for Business transformation are :Correct Answer Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications Your Answer Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications Multiple Choice Multiple Answer Question Who are the process stake holders? Correct Answer Customers , Suppliers , Higher authority Your Answer Customers , Creditors , Suppliers
Multiple Choice Multiple Answer Question Characteristics of Business Process are :Correct Answer Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group Your Answer Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Optimization , Short , Diverse
Your Answer
Optimization , Short , Diverse
Multiple Choice Multiple Answer Question Which questions are to be answered while formulating vision statement? Correct Answer What business an organization want to be in? , What organization's competitors do? , What organizations need to stay in competition? Your Answer What business an organization want to be in? , What organization's competitors do? , What organizations need to stay in competition? True/False Question Values and beliefs are to be articulated to withstand in the adversity. Correct Answer False Your Answer False
Multiple Choice Single Answer Question BPR means :Correct Answer Business Process Re-engineering Your Answer Business Process Re-engineering
Select The Blank Question ________ weigh the efficiency and productivity by characteristics of a process. Correct Answer PCM Your Answer PCM
Multiple Choice Single Answer Question Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process? Correct Answer Process benchmarking Your Answer Process benchmarking
Multiple Choice Single Answer Question Which of the following activity is included in planning phase of re-engineering project? Correct Answer Defining scope and boundaries of project Your Answer Conducting benchmarking
Multiple Choice Multiple Answer
Question
During Design Phase, the Top Management should :-
Correct Answer Listen , Respond , Feedback Your Answer Listen , Respond , Feedback
Select The Blank Question Due to process matrix all elements of process re-engineering are understood in terms of their ________. Correct Answer Inter relationship Your Answer Inter relationship
Multiple Choice Single Answer Question Companies undertaking BPR projects typically look for :Correct Answer Drastic Improvements Your Answer Drastic Improvements
Multiple Choice Multiple Answer Question Role of Consultant is :Correct Answer Advisor , Leader , Facilitator Your Answer Advisor , Leader , Facilitator
Multiple Choice Single Answer Question Environment speaks about :Correct Answer Partner & Public Your Answer Partner & Public
Multiple Choice Single Answer Question In TQC term, C stands for :Correct Answer Culture Your Answer True/False Question Control
Choice of appropriate channel depends upon the type product or services to be marketed, the volume involved. Correct Answer True Your Answer True
True/False Question
The responsibility of implementation of strategic plan can be delegated. Correct Answer False Your Answer False
Match The Following Question Secondary Process Knowledge Process Key Process Operational Process True/False Question
Correct Answer Maintenance
Your Answer Maintenance
Research & Development Research & Development Process supporting the mission of company Manufacturing Process supporting the mission of company Manufacturing
Systems are composed of inter related and inter dependent sub systems. Correct Answer True Your Answer True
Multiple Choice Multiple Answer Question Which of the following are the derivatives of business system planning methodology? Correct Answer Information system planning , Information requirement study Your Answer Information system planning , Information requirement study
Multiple Choice Single Answer Question Cost reduction, customer satisfaction goals should be included in :Correct Answer Vision statement Your Answer Vision statement
Select The Blank Question Contents Management is related to ________. Correct Answer Project Your Answer Project
Select The Blank
Question
In case of ________ people confront the project or the project gradually loses commitment by upper management. Correct Answer Political Risk Your Answer Political Risk
Multiple Choice Multiple Answer Question Integration Strategies are :Correct Answer Information Integration , Decision Integration , Financial Integration Your Answer Information Integration , Decision Integration , Financial Integration
LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Critical questions are to be answered while formulating the :Correct Answer Vision statement Your Answer Vision statement
Multiple Choice Multiple Answer Question Management of change includes :Correct Answer Management of IT project , Management of people Your Answer Management of IT project , Management of people , Management of re-engineering process
Select The Blank Question ________ BPR methodology has a source as a "Vsens". Correct Answer Kodak Your Answer True/False Question Kodak
"Indicative thinking" technique is used for purpose of comparison of the re-engineered process Correct Answer False Your Answer False
Multiple Choice Single Answer Question The Barriers which are related People Problems are called as :Correct Answer Soft Barriers Your Answer Soft Barriers
Multiple Choice Multiple Answer Question Business processes should be re-engineered to have in-built :Correct Answer Learning techniques , Renewal techniques , Short feedback loops Your Answer Renewal techniques , Short feedback loops Select The Blank Question Organization has to satisfy ________ for its survival.
Correct Answer External customer Your Answer External customer
Select The Blank Question The process of ordering from a supplier is called as ________ process. Correct Answer Interorganised Your Answer Interorganised
Select The Blank Question ________ BPR methodology has a source as consultant with academic background. Correct Answer Hammer/Champy Your Answer Hammer/Champy
Multiple Choice Single Answer Question Application Systems Language is :Correct Answer ABAP 4 Your Answer ABAP 4
Multiple Choice Single Answer Question One of the Hard Barrier could be :Correct Answer Legal Obstacles Your Answer Legal Obstacles
Multiple Choice Multiple Answer Question The Top Management should also ensure the support of :Correct Answer Senior Managers , Stakeholders , Associates Your Answer Senior Managers , Stakeholders , Associates
Select The Blank Question Internal Individual resistance is ________ Correct Answer People Behaviour Your Answer Singular Behaviour
Question
IT support order fulfillment process is :-
Correct Answer In sending & receiving the order , In checking the shipment status on order , Exchange various types of forms Your Answer In sending & receiving the order , In checking the shipment status on order , Exchange various types of forms True/False Question The software selection process may not involve errors of project content & project management. Correct Answer False Your Answer True/False Question False
Synchronize the physical & virtual parts of the process is Synchronize Principle. Correct Answer True Your Answer True
Match The Following Question Purchase Manager Production Manager HR Manager PPC Manager True/False Question
Correct Answer Negotiator Leader Motivator Monitor
Your Answer Negotiator Leader Motivator Planner
The Business Re-engineering project does not require a new culture. Correct Answer False Your Answer False
Multiple Choice Multiple Answer Question ERP life cycle consists of these steps :Correct Answer ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation Your Answer ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation Multiple Choice Single Answer
Question
ERP system meet various demands effectively by bridging in technologies to support the :Correct Answer Business Processes Your Answer Business Processes
Multiple Choice Multiple Answer Question Measure of process reengineering as a "Velocity Goal" will be related to :Correct Answer Cycle Time Your Answer True/False Question Asset Turnover , Response Time , Customer Satisfaction
Process orientation organize companies around their processes.
Multiple Choice Single Answer Question From a process view point, highest priority in an organization is given to : Correct Answer Satisfaction of customer Your Answer Satisfaction of customer
Multiple Choice Single Answer Question Which activity is performed during second phase analysis of reengineering project? Correct Answer Conducting benchmarking Your Answer Ensuring support of top management
Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Carrying the process , Documentation of existing process , Establishing the measures Your Answer Documentation of existing process , Establishing the measures , Carrying the process Multiple Choice Single Answer Question Raw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :Correct Answer Value Flow Your Answer Value Flow
Multiple Choice Single Answer Question Marketing plans, dispatch plans, production plans etc. from customer to vendor & vis--vis is termed as :Correct Answer Information Flow Your Answer Information Flow
Select The Blank Question All Barriers to BPR implementation success are the results of ________ Correct Answer Root Causes Your Answer True/False Question Root Causes
Based on the feedback from the prototype, the business process is not redefined & the instantiated within a business system. Correct Answer False Your Answer False
Multiple Choice Single Answer Question Delivery of product & services is :Correct Answer Customer facing process Your Answer Customer facing process
Multiple Choice Multiple Answer Question Characteristics of operational information systems are :Correct Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal Your Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal Select The Blank Question In BPR, you can manage E-Processes through ________. Correct Answer E-Commerce Your Answer E-Commerce
Multiple Choice Multiple Answer Question Various vendors for ERP are :Correct Answer SAP , Oracle , JD Edwards Your Answer SAP , Oracle , Microsoft
Select The Blank Question ________ is considered as point of similarity between reengineering & continuous improvement project. Correct Answer Organizational Change Your Answer True/False Question Organizational Change
Missing knowledge & skills regarding computers & computer applications might be severe reasons for non-acceptance. Correct Answer True Your Answer True
True/False Question
The Information Technology cannot be faulty at all.
Correct Answer False Your Answer False
Multiple Choice Multiple Answer Question A business process re-engineering model has main activities as :Correct Answer Business Definition , Process Identification , Process Evaluation Your Answer Business Definition , Process Identification , Process Evaluation
Multiple Choice Single Answer Question The principle of 'organize around outcomes, not tasks' means :Correct Answer Assigning one person or a team to accomplish a task Your Answer Assigning one person or a team to accomplish a task
Select The Blank Question The view which integrates all views & also imparts the logic dynamics of a process is called ________. Correct Answer Control View Your Answer Function View
Multiple Choice Single Answer Question Management of change as a most important task is in which step of BPR project? Correct Answer Implementation of re-engineering project.
Your Answer True/False Question
Implementation of re-engineering project.
Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool. Correct Answer True Your Answer True
Match The Following Question Political Risks Financial Risks Technical Risks Functional Risks True/False Question
Correct Answer People Resistance ROI IT Solution Organization Resistance
Your Answer People Resistance ROI IT Solution Organization Resistance
Customer identification is an end of process re-engineering efforts. Correct Answer False Your Answer False
Multiple Choice Single Answer Question The purpose of strategic plan response to the factors that are :Correct Answer Not within the organization's span of control Your Answer Within the organization's span of control
Multiple Choice Multiple Answer Question Benefit paths of process re-engineering in an organization are :Correct Answer Productivity , Quality , Velocity Your Answer Productivity , Quality , Velocity
Select The Blank Question ________ BPR methodology has a source as "Academics". Correct Answer Daven port
Your Answer
Kodak
Multiple Choice Multiple Answer Question To describe potential future from current environment, organization uses :Correct Answer Reasoning techniques , Trend line plotting , Simulation techniques Your Answer Trend line plotting , Simulation techniques , Histogram sketching
1. Delivery of value 2. Concentrate on 3. Involvement & participation 4. Over sophistication
1. Priority 2. Avoid 3. Encourage 4. Outputs 5. Remove 6. inputs
1. Knowledge Process 2. Key Process 3. Operational Process 4. Secondary Process
1. Research & Development 2. Get together 3. Maintenance 4. Manufacturing 5. Informal Communication 6. Process supporting the mission of company
1. ROI 2. Process Levels 3. Micro Level 4. Macro Level
1. Micro & Macro 2. Short 3. Return of Investment 4. Long 5. Rate of Interest 6. Retention
LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question IT applications to improve business process are :Correct Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process Your Answer In supporting logistical process , In supporting product development process , In supporting order fulfillment process
Select The Blank Question Simplification & Re-engineering can overlap together from the ________ of an organization. Correct Answer Process Orientation Your Answer Process Formation
Select The Blank Question ________ weigh the efficiency and productivity by characteristics of a process. Correct Answer PCM Your Answer CTS
Multiple Choice Multiple Answer Question Guidelines for Business transformation are :Correct Answer Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications Your Answer Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications True/False Question
Work should be broadened without sacrificing depth of expertise in strategic areas. Correct Answer False Your Answer True
Multiple Choice Multiple Answer Question MRP II is associated with :Correct Answer Men , Machine , Material Your Answer Men , Machine , Material
Multiple Choice Single Answer Question Strategic planning system if for the :Correct Answer Future prediction situation Your Answer Future prediction situation
Multiple Choice Single Answer Question Micro level reengineering deals in relation to time frame which is :-
Correct Answer Short Your Answer Medium
Select The Blank Question Cycle Time, Asset Turnover & Response Time goals are achieved by ________. Correct Answer Velocity Goal Your Answer Productivity Goal
Multiple Choice Single Answer Question Kaizen means :Correct Answer Continuous Improvement Your Answer Continuous Improvement
Multiple Choice Single Answer Question Tactical systems maintains information :Correct Answer In the form summary of data Your Answer In the form summary of data
Multiple Choice Multiple Answer Question The Top Management should also ensure the support of :Correct Answer Senior Managers , Stakeholders , Associates Your Answer Senior Managers , Associates , Processes
Multiple Choice Multiple Answer Question Benefit paths of process re-engineering in an organization are :Correct Answer Productivity , Quality , Velocity Your Answer Productivity , Quality , Finance
Select The Blank
Question
________ BPR methodology has a source as "Consultant".
Correct Answer Manganelli/Klein Your Answer Manganelli/Klein
Multiple Choice Multiple Answer Question Application Systems Languages are :Correct Answer ABAP/4 , VB , VC++ Your Answer VB , VC++ , ABAP/4
Multiple Choice Multiple Answer Question Critical Success factor in business are :Correct Answer Cost reduction , Quality enhancement , Service improvement Your Answer Cost reduction , Quality enhancement , Service improvement
Multiple Choice Single Answer Question The BPR activities are used in conjunction with :Correct Answer Workflow Analysis Your Answer True/False Question Workflow
A vision statement defines the future direction of the organization. Correct Answer True Your Answer True
True/False Question
Match The Following Question ERP Challenge 4 ERP Challenge 1 ERP Challenge 2 ERP Challenge 3
Correct Answer Organizational Intervention Change Management Shifting from Function to Process View
Your Answer Faith in Package Software Change Management Organizational Intervention
Faith in Package Software Shifting from Function to Process View
Select The Blank Question In Kaizen, focus is on ________ Improvement. Correct Answer Continuous Your Answer Continuous
Multiple Choice Multiple Answer Question Which of the following are the derivatives of business system planning methodology? Correct Answer Information system planning , Information requirement study Your Answer Information system planning , continuous improvement system , Time & motion study
True/False Question
ERP software must not address all the enterprise needs of an organizational within the social context in which the enterprise operates. Correct Answer False Your Answer False
Select The Blank Question ________ are those things that the organization does best. Correct Answer Core competencies Your Answer Business process
Multiple Choice Multiple Answer Question ERP can be made effective by :Correct Answer Performance assessment , Documentation , Training
Your Answer
Performance assessment , Documentation , Training
Multiple Choice Multiple Answer Question Areas of Productivity Increase are :Correct Answer Quality , Quantity , Rejection Level Your Answer Quality , IT , Rejection Level
Multiple Choice Multiple Answer Question Integration of re-engineering & process improvement activities is done by :Correct Answer Sequencing change initiatives , Limiting the scope of work design , Undertaking improvement through innovation Your Answer Sequencing change initiatives , Undertaking improvement through innovation Multiple Choice Single Answer Question The Concept "Benefits to Society" implies fulfillment of requirements of :Correct Answer Society Your Answer Department
Select The Blank Question The process of ordering from a supplier is called as ________ process. Correct Answer Interorganised Your Answer True/False Question Interorganised
Organization has both internal & external customers.
Multiple Choice Single Answer Question When the organisation has manufacturing facilities at geographically dispersed locations , the local purchasing should be done :Correct Answer By creating a database accessible to all the units on network of approved vendors to facilitate the entire organization to negotiate contracts Your Answer By individually creating purchase centers at each location
True/False Question
True/False Question
Understanding legacy and migration system impacts on the process re-engineering is one of the uses of process mapping. Correct Answer True Your Answer True
True/False Question
Match The Following Question
Correct Answer
Your Answer KBS EDP MIS DSS
ERP's Logical Extension 4 KBS ERP's Logical Extension 1 EDP ERP's Logical Extension 2 MIS ERP's Logical Extension 3 DSS
Multiple Choice Multiple Answer Question While developing a mission statement which of the following are considered? Correct Answer Reviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraints Your Answer Reviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraints Select The Blank Question Partner & Public is related to ________. Correct Answer Environment Your Answer Organization
Select The Blank Question Internal Resistance is ________ Correct Answer Manager Your Answer Manager
Multiple Choice Single Answer Question Role C in BPR is as a :Correct Answer Member Your Answer True/False Question Expert
True/False Question
Former experiences with the organizational projects forms the behaviour of people. Correct Answer True Your Answer True
Multiple Choice Single Answer Question Structure & Culture is related to :Correct Answer Organization Your Answer Organization
Multiple Choice Single Answer Question The Behaviour of Critic is :Correct Answer Open Your Answer Open
Multiple Choice Single Answer Question All Barriers to BPR implementation success are the results of :Correct Answer Root Causes
Your Answer
Root Causes
Select The Blank Question RFP is ________. Correct Answer Request For Proposal Your Answer Request For Proposal
LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question Latest ISO 9001 is in the market since the Year ________. Correct Answer 2000 Your Answer 1990 True/False Question Organizational culture does not have any effect on re-engineering project. Correct Answer False Your Answer False Select The Blank Question In Kaizen, focus is on ________ Improvement. Correct Answer Continuous Your Answer Continuous True/False Question There is a risk of project failing on account of lack of resources. Correct Answer True Your Answer True Select The Blank Question Every system has ________ that defines its scope of activities. Correct Answer Boundary Your Answer Boundary Multiple Choice Single Answer Question Goal may be defined as a specific component of :Correct Answer Business Your Answer Business Multiple Choice Multiple Answer Question Which are the objectives of business systems planning study? Correct Answer Determination of information system priorities , Managing systems resources to support business objectives Your Answer Determination of information system priorities , Managing systems resources to support business objectives , Managing quality improvement program , Improving relationship between functional and technical organization unit Select The Blank Question A strategic plan generally should not take more than ________ pages. Correct Answer Ten Your Answer Ten True/False
Question If the system is accessible from outside the organization, the people within the organization may not mistrust the system. Correct Answer False Your Answer False Select The Blank Question ________ are Business process oriented information technology solutions either are not available or working. Correct Answer Technical Risk Your Answer Functional Risk Select The Blank Question ________ BPR methodology has a source as "Academics". Correct Answer Daven port Your Answer Daven port Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Delays of Supplier Payments , Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management True/False Question Systems are composed of inter related and inter dependent sub systems. Correct Answer True Your Answer True Multiple Choice Single Answer Question Internal Individual resistance describes :Correct Answer People Behaviour Your Answer People Behaviour Multiple Choice Multiple Answer Question Due to long-term implementation of strategic plan, leader has to guard against :Correct Answer Frustration , Waning of enthusiasm , Commitment Your Answer Over enthusiasm , Frustration , Waning of enthusiasm , Commitment Multiple Choice Multiple Answer Question When mission, customer base and the environment are properly considered, strategic planning produces a plan which contains/make great stride forward :Correct Answer A vision to guide decision making , Situation analysis used to develop annual business plan , Break through objectives
Your Answer Profit and loss statement , Break through objectives , A vision to guide decision making , Situation analysis used to develop annual business plan Multiple Choice Multiple Answer Question Who governs the conduct in an organization? Correct Answer Values , Beliefs Your Answer Values , Beliefs , Mission , Ethics Select The Blank Question ________ BPR methodology has a source as a "Vsens". Correct Answer Kodak Your Answer Kodak Multiple Choice Multiple Answer Question Which of the following are obstacle to success of BPR project as par manganelli/Klein methodology? Correct Answer Time , Risk , Cost Your Answer Time , Risk , Cost , Culture True/False Question Work should be broadened without sacrificing depth of expertise in strategic areas. Correct Answer False Your Answer True Multiple Choice Single Answer Question Example of Internal Resistance is :Correct Answer Manager Your Answer Manager Select The Blank Question The number of core processes should be kept to ________. Correct Answer Minimum Your Answer Minimum Multiple Choice Single Answer Question Micro level reengineering deals in relation to time frame which is :Correct Answer Short Your Answer Short Multiple Choice Single Answer Question RFP stands for :Correct Answer Request For Proposal Your Answer Request For Proposal True/False
Question Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution. Correct Answer True Your Answer True Match The Following Question Correct Answer Your Answer Integrative Coordination between tasks & process Coordination between tasks & process Automational Elimination human labour Elimination human labour Sequential Changing process sequence Changing process sequence Analytical Improving analysis of information Improving analysis of information Multiple Choice Multiple Answer Question Managing E-Processes consists of :Correct Answer ERP , E-Commerce , E-Governance Your Answer ERP , E-Commerce , Education , E-Governance True/False Question The project should not be properly explained to the store managers. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Scope of ERP includes :Correct Answer Operations , Outbound Logistics , Sales & Marketing to Service Your Answer Financial Strength , Operations , Outbound Logistics , Sales & Marketing to Service Select The Blank Question Hard Barrier example could be ________. Correct Answer Legal Obstacles Your Answer Legal Obstacles Multiple Choice Multiple Answer Question Areas of Cost Reduction are :Correct Answer Materials , Machines , Quality Your Answer Materials , Machines , Investment Multiple Choice Single Answer Question A process matrix shows the relationship between :Correct Answer Business process & organizational entities
Your Answer Business process & organizational entities True/False Question Missing knowledge & skills regarding computers & computer applications might be severe reasons for non-acceptance. Correct Answer True Your Answer True Multiple Choice Single Answer Question Who identify the manner in which the organisation will carry out mission? Correct Answer Value and beliefs Your Answer Value and beliefs Multiple Choice Multiple Answer Question Steps involved in BPR Project are :Correct Answer Project Preparation , Redesign of Processes , Implement of new Processes Your Answer Project Preparation , Redesign of Processes , Implement of new Processes , Training Multiple Choice Multiple Answer Question The results of SWOT analysis are used to develop :Correct Answer Breakthrough objectives in strategic plan , Business plan , Process reengineering plan Your Answer Continuous improvement , Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Multiple Choice Single Answer Question Internal Group resistance describes :Correct Answer Group Behaviour Your Answer Group Behaviour Multiple Choice Single Answer Question Following is one of the example of managing demand :Correct Answer Demand Generation Your Answer Investment Select The Blank Question In Micro level reengineering, the performance focus is ________. Correct Answer Financial Your Answer Technical True/False Question A completely new computer application system need not be tested thoroughly. Correct Answer False
Your Answer False Select The Blank Question ________ is the operational process. Correct Answer Procurement of raw material Your Answer Procurement of raw material Multiple Choice Single Answer Question The BPR activities are used in conjunction with :Correct Answer Workflow Analysis Your Answer Workflow Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Optimization , Short , Diverse Your Answer Optimization , Short , Diverse , Technology True/False Question Former experiences with the organizational projects forms the behaviour of people. Correct Answer True Your Answer True Multiple Choice Single Answer Question Organization speaks about :Correct Answer Structure & Culture Your Answer Contents Management Match The Following Question Correct Answer Your Answer ERP Challenge 4 Organizational Intervention Faith in Package Software ERP Challenge 1 Change Management Change Management ERP Challenge 2 Shifting from Function to Process View Organizational Intervention ERP Challenge 3 Faith in Package Software Shifting from Function to Process View Multiple Choice Single Answer Question Application Systems Language is :Correct Answer ABAP 4 Your Answer ABAP 4
LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Application Systems Language is :Correct Answer ABAP 4 Your Answer ABAP 4 Multiple Choice Single Answer Question BPR is rethinking of the business processes to improve the speed, quality & output of :Correct Answer Product or Services Your Answer Product or Services Multiple Choice Single Answer Question In a continuous process improvement mode 4th step is Correct Answer Measure the performance Your Answer Measure the performance Multiple Choice Multiple Answer Question In Business system planning which of the following is done first? Correct Answer Arrangement of the organization from an information management respective. , Identification of process for successfully accomplish there mission Your Answer Arrangement of the organization from an information management respective. , Identification of process for successfully accomplish there mission Select The Blank Question Objectives are characterized by ________ things. Correct Answer Four Your Answer Four Multiple Choice Multiple Answer Question Which are the objectives of business systems planning study? Correct Answer Determination of information system priorities , Managing systems resources to support business objectives Your Answer Determination of information system priorities , Managing systems resources to support business objectives Select The Blank Question Cycle Time, Asset Turnover & Response Time goals are achieved by ________. Correct Answer Velocity Goal Your Answer Velocity Goal True/False Question Measurements are central to a fact based decision-making process. Correct Answer True Your Answer True Select The Blank Question Activities performed by top management level are called as ________ activities Correct Answer Strategic Your Answer Strategic Multiple Choice Multiple Answer Question Scope of ERP includes :Correct Answer Operations , Outbound Logistics , Sales & Marketing to Service Your Answer Operations , Outbound Logistics , Sales & Marketing to Service
Multiple Choice Single Answer Question Inclusion of customers in the planning process increases :Correct Answer Confidence level of strategic plan Your Answer Service level of strategic plan Multiple Choice Single Answer Question Organization speaks about :Correct Answer Structure & Culture Your Answer Structure & Culture True/False Question Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Characteristics of Business Process are :Correct Answer Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group Your Answer Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group Multiple Choice Single Answer Question Delivery of product & services is :Correct Answer Customer facing process Your Answer Customer facing process Select The Blank Question Co-ordinating between tasks and process is the ________ impact of IT on process innovation. Correct Answer Integrative Your Answer Integrative Multiple Choice Multiple Answer Question Financial Motivations are :Correct Answer Promotion , Incentive , Bonus Your Answer Promotion , Incentive , Bonus Multiple Choice Single Answer Question Business system planning study involves how many number of steps? Correct Answer Five Your Answer Five Multiple Choice Single Answer Question A Major Principle & Tactics for Reconfiguring around Processes was :Correct Answer Orchestrate Your Answer Orchestrate Select The Blank Question QMS means Quality Management ________. Correct Answer System Your Answer System Multiple Choice Single Answer Question From a process view point, highest priority in an organization is given to : Correct Answer Satisfaction of customer
Your Answer Satisfaction of customer Select The Blank Question In a Re-engineering project the Third phase is ________. Correct Answer Creating vision for new process Your Answer Creating vision for new process Multiple Choice Single Answer Question Project speaks about :Correct Answer Contents Management Your Answer Contents Management True/False Question Level of changes is incremental in continuous improvement. Correct Answer True Your Answer True Multiple Choice Single Answer Question Which is the first communication in re-engineering project? Correct Answer Vision statement Your Answer Vision statement True/False Question The process matrix illustrates process and information system dependencies. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Benefit paths of process re-engineering in an organization are :Correct Answer Productivity , Quality , Velocity Your Answer Productivity , Quality , Velocity True/False Question Values and beliefs are to be articulated to withstand in the adversity. Correct Answer False Your Answer False Multiple Choice Single Answer Question Which statement takes into account the available resource of an organisation? Correct Answer Mission Your Answer Mission Select The Blank Question A strategic plan generally should not take more than ________ pages. Correct Answer Ten Your Answer Ten True/False Question Work should be broadened without sacrificing depth of expertise in strategic areas. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question During Design Phase, the Top Management should :Correct Answer Listen , Respond , Feedback Your Answer Listen , Respond , Feedback
Select The Blank Question Quality Management Deployment Tool is ________. Correct Answer TQM Your Answer TQM Multiple Choice Multiple Answer Question Distribution Strategy can be applied for these issues :Correct Answer Channel Selection , Supply Chain Configuration , Distribution Planning Your Answer Channel Selection , Supply Chain Configuration , Distribution Planning Multiple Choice Multiple Answer Question Critical Success factor in business are :Correct Answer Cost reduction , Quality enhancement , Service improvement Your Answer Cost reduction , Quality enhancement , Service improvement True/False Question A closed system get the feed back from the external environment. Correct Answer False Your Answer False Match The Following Question Correct Answer Your Answer Secondary Process Maintenance Maintenance Knowledge Process Research & Development Research & Development Key Process Process supporting the mission of company Process supporting the mission of company Operational Process Manufacturing Manufacturing Select The Blank Question RFP is ________. Correct Answer Request For Proposal Your Answer Request For Proposal Multiple Choice Single Answer Question Prioritization of customer requirement is done through :Correct Answer Customer's interview Your Answer Customer's feedback Select The Blank Question ________ is the starting point for process reengineering efforts. Correct Answer Customer identification Your Answer Customer identification True/False Question Organization has both internal & external customers. Correct Answer True Your Answer True Match The Following Question Correct Answer Your Answer
ERP Challenge 4 Organizational Intervention Organizational Intervention ERP Challenge 1 Change Management Change Management ERP Challenge 2 Shifting from Function to Process View Shifting from Function to Process View ERP Challenge 3 Faith in Package Software Faith in Package Software True/False Question The introduction of a new information technology often changes the complex power structure in an organization. Correct Answer True Your Answer True True/False Question A business process is defined as "a set of logically related tasks performed to achieve a desired business outcome". Correct Answer True Your Answer True Multiple Choice Single Answer Question Activities performed by middle management is :Correct Answer Strategic activities Your Answer Tactical activities Select The Blank Question Breakthrough Results in search for & the implementation of radical change in business process are by ________. Correct Answer BPR Your Answer BPR Multiple Choice Multiple Answer Question Integration Strategy is related to :Correct Answer Information Integration , Decision Integration , Financial Integration Your Answer Information Integration , Decision Integration , Financial Integration
LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Who identify the manner in which the organisation will carry out mission? Correct Answer Value and beliefs Your Answer Vision
Multiple Choice Single Answer Question The Behaviour of Critic is :Correct Answer Open Your Answer Destructive
Multiple Choice Multiple Answer Question Areas of Productivity Increase are :Correct Answer Quality , Quantity , Rejection Level Your Answer Quality , IT , Quantity
Select The Blank Question High success potentials flip side is called as ________. Correct Answer High project risk Your Answer High project risk
Select The Blank Question ________ weigh the efficiency and productivity by characteristics of a process. Correct Answer PCM Your Answer True/False Question CTS
During implementation of re-engineered processes, top management should provide a support.
Sem 3rd
Business Process Re-engineering
Correct Answer False Your Answer True
Match The Following Question MIS Role A Role B Role C
Correct Answer
Your Answer
Management Information Management Information System System Strong Facilitator Team Member Subject Expert Strong Facilitator Team Member Subject Expert
True/False Question
For successful implementation of ERP, it is necessary to carry out business process re-engineering in the organization to derive full advantage from the ERP system. Correct Answer True Your Answer True
Select The Blank Question A strong facilitator & experienced practitioner who brings the methodology with him is ________. Correct Answer Role A Your Answer Role A
Multiple Choice Multiple Answer Question Various Types of Risks are :Correct Answer Technical , Financial , Functional Your Answer True/False Question Technical , Financial , Functional
Multiple Choice Multiple Answer Question A business process re-engineering model has main activities as :-
Sem 3rd
Correct Answer Business Definition , Process Identification , Process Evaluation Your Answer Business Definition , Process Identification , Process Evaluation
True/False Question
The Terrorists seems to constantly warn everybody regarding a negative outcome of the project. Correct Answer True Your Answer True
True/False Question
Multiple Choice Multiple Answer Question IT applications to improve business process are :Correct Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process Your Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process Multiple Choice Multiple Answer Question BPR is required for which type of company? Correct Answer Manufacturing , IT , Process Your Answer Manufacturing , IT , All Departments
Multiple Choice Multiple Answer Question Which of the following points are considered for similarities between re-engineering and continuous improvement? Correct Answer Time investment , Organizational change
Sem 3rd
Your Answer
Time investment , Organizational change
Select The Blank Question ________ is considered as point of similarity between reengineering & continuous improvement project. Correct Answer Organizational Change Your Answer Organizational Change
Multiple Choice Single Answer Question Surveys, annual report, interviews are potential sources for identifying :Correct Answer Future vision Your Answer True/False Question Market research
Empowered employees can take decisions with speed.
Multiple Choice Multiple Answer Question Who governs the conduct in an organization? Correct Answer Beliefs , Values Your Answer Values , Beliefs
Multiple Choice Single Answer Question Integrated Information Systems built to meet the Information & Decision needs of all the functional units of an enterprise is referred as :Correct Answer ERP Your Answer ERP
Select The Blank Question In a Re-engineering project the Third phase is ________. Correct Answer Creating vision for new process Your Answer True/False Question Creating vision for new process
The software selection process may not involve errors of project content & project management.
Sem 3rd
Select The Blank Question Research activity is a ________ process. Correct Answer Knowledge based Your Answer Knowledge based
Multiple Choice Single Answer Question Who are located within the organisation? Correct Answer Internal customers Your Answer Internal customers
Select The Blank Question Financial Year in India ends on ________. Correct Answer 31st March Your Answer 31st March
Select The Blank Question ________ is the starting point for process reengineering efforts. Correct Answer Customer identification Your Answer Customer identification
Multiple Choice Single Answer Question The BPR activities are used in conjunction with :Correct Answer Workflow Analysis Your Answer True/False Question Workflow Analysis
A completely new computer application system need not be tested thoroughly. Correct Answer False Your Answer False
True/False Question
Based on the feedback from the prototype, the business process is not redefined & the instantiated within a business system.
Sem 3rd
Select The Blank Question In BPR, you can manage E-Processes through ________. Correct Answer E-Commerce Your Answer E-Commerce
Multiple Choice Single Answer Question Vision statement is a :Correct Answer Framework that guides to choice that determine the nature & direction of an organisation. Your Answer Statement that defines the cause of existence of an organisation True/False Question
True/False Question
Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Documentation of existing process , Establishing the measures , Carrying the process Your Answer Establishing the measures , Carrying the process , Learning from others Multiple Choice Multiple Answer Question Critical Success factor in business are :Correct Answer Cost reduction , Quality enhancement , Service improvement Your Answer Cost reduction , Quality enhancement , Service improvement
Multiple Choice Multiple Answer Question Managing E-Processes consists of :-
Sem 3rd
Correct Answer ERP , E-Commerce , E-Governance Your Answer ERP , E-Commerce , E-Governance
Multiple Choice Single Answer Question Critical questions are to be answered while formulating the :Correct Answer Vision statement Your Answer True/False Question Mission statement
Multiple Choice Single Answer Question Incremental change in the process is:Correct Answer Process Simplification Your Answer Continuous improvement
Multiple Choice Single Answer Question Which process is not dominant in Business Process Reengineering? Correct Answer Product development Your Answer Delivery of goods
Multiple Choice Single Answer Question QMS means :-
Sem 3rd
Correct Answer Quality Management System Your Answer Quality Management System
Sem 3rd
Business Process Re-engineering assgn :01: Sunil True/False Question Correct Answer Your Answer Choice of appropriate channel depends upon the type product or services to be marketed, the volume involved. True True
Multiple Choice Multiple Answer Question Customer service and supply chain process covers :Correct Answer Your Answer Customer ordering and delivering , Forecasting customer orders , Delivering product to distribution centers Forecasting customer orders , Developing organisation to meet customer's needs , Customer ordering and delivering
Multiple Choice Single Answer Question Activities performed by middle management is :Correct Answer Your Answer Strategic activities Tactical activities
Multiple Choice Single Answer Question Business process oriented IT solutions either are not available or working is termed as :Correct Answer Your Answer Technical Risk Functional Risk
True/False Question Correct Answer Your Answer
A business process is defined as "a set of logically related tasks performed to achieve a desired business outcome". True True
Select The Blank Question Internal Individual resistance is ________ Correct Answer Your Answer People Behaviour People Behaviour
Multiple Choice Single Answer Question Which of the following is an Operating System? Correct Answer Your Answer Unix Unix
Select The Blank 1 Business Process Re-engineering
Sem 3rd
Question Correct Answer Your Answer
Make the process intimate with the preferences & habits of ________. Participants Participants
Values and beliefs are to be articulated to withstand in the adversity. False True
Outside members of Vision team should not have knowledge about current process of organization. True False
Multiple Choice Single Answer Question From a process view point, highest priority in an organization is given to : Correct Answer Your Answer Satisfaction of customer Satisfaction of customer
To implement IT enabled SCM, it is necessary to reengineer the entire supply chain. False True
Select The Blank Question BPR Stalward is ________. Correct Answer Your Answer Dr. Juran Narasimha
Success factor for BPR is ensuring the involvement of the end-users. True True
Multiple Choice Single Answer Question A Business process is a set of :-
Sem 3rd
2 Business Process Re-engineering
Correct Answer Your Answer
Logically related tasks Logically related tasks
Match The Following Question Secondary Process Knowledge Process Key Process Operational Process
Correct Answer Maintenance Research & Development
Your Answer Informal Communication Research & Development
Process supporting the mission of Process supporting the mission of company company Manufacturing Manufacturing
Multiple Choice Multiple Answer Question Key Components of Supply Strain Strategy are :Correct Answer Your Answer Manufacturing Management , Make or Buy Decisions , Capacity Management Make or Buy Decisions , Capacity Management , Purchase Orders
The introduction of a new information technology often changes the complex power structure in an organization. True True
Multiple Choice Single Answer Question Process orientation means :Correct Answer Your Answer Organizing companies around their processes Organizing companies around their processes
Select The Blank Question All Barriers to BPR implementation success are the results of ________ Correct Answer Your Answer Root Causes Root Causes
Select The Blank Question Co-ordinating between tasks and process is the ________ impact of IT on process innovation. Correct Integrative Answer Your Answer Integrative
Sem 3rd
Select The Blank Question Squeeze out waiting time in process links to create value is ________ Principle. Correct Answer Your Answer Lose Wait Lose Wait
Multiple Choice Multiple Answer Question Integration Strategy is related to :Correct Answer Your Answer Information Integration , Decision Integration , Financial Integration Information Integration , Decision Integration , Manpower Demand
Select The Blank Question Breakthrough Results in search for & the implementation of radical change in business process are by ________. Correct BPR Answer Your Answer BPR
Multiple Choice Single Answer Question The Barriers which are related to things & regulations are called as :Correct Answer Your Answer Hard Barriers Hard Barriers
Multiple Choice Multiple Answer Question Due to long-term implementation of strategic plan, leader has to guard against :Correct Answer Your Answer Frustration , Waning of enthusiasm , Commitment Over enthusiasm , Frustration , Waning of enthusiasm
Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution. True True
Business objectives are delivered from customer needs & expectations. True False
Multiple Choice Single Answer Question BPR is search for & the implementation of radical change in business process to achieve :4 Business Process Re-engineering
Sem 3rd
Breakthrough Results Breakthrough Results
Multiple Choice Multiple Answer Question Inventory Strategy is related to :Correct Answer Your Answer Demand Forecasting , Inventory Planning , Planning of Stocking Facilities Demand Forecasting , Inventory Planning , Planning of Stocking Facilities
Multiple Choice Single Answer Question Management of change as a most important task is in which step of BPR project? Correct Answer Your Answer Implementation of re-engineering project. Indentifying process for re-engineering
Select The Blank Question ________ is an indicator of current performance rates when compared to a set of standards. Correct System feedback Answer Your Answer Evaluation
Select The Blank Question Open ended statements of purpose to be used when managers do not want to become entangled in specific, are called as ________. Correct Goals Answer Your Answer Objectives
Multiple Choice Multiple Answer Question Who are the process stake holders? Correct Answer Your Answer Customers , Suppliers , Higher authority Customers , Suppliers , Higher authority
Multiple Choice Multiple Answer Question Scope of ERP includes :Correct Answer Your Answer Operations , Outbound Logistics , Sales & Marketing to Service Operations , Outbound Logistics , Sales & Marketing to Service
Multiple Choice Multiple Answer Question Select the Operating Systems from the following :Correct Answer Unix , Windows NT , IBM MVS
Sem 3rd
Your Answer
Unix , Windows NT , IBM MVS
Multiple Choice Multiple Answer Question Which are the objectives of business systems planning study? Correct Answer Your Answer Determination of information system priorities , Managing systems resources to support business objectives Determination of information system priorities , Managing systems resources to support business objectives , Managing quality improvement program
Multiple Choice Single Answer Question The papers released by Narasimham Committee seeks to examine principles & different phases of :Correct Process Engineering Answer Your Answer Process Engineering
Multiple Choice Single Answer Question Delivery of product & services is :Correct Answer Your Answer Customer facing process Customer facing process
Multiple Choice Multiple Answer Question Executives can confirms their commitment to a strategic planning programmed by :Correct Answer Your Answer Allocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given program Allocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given program
Multiple Choice Single Answer Question Commonly used methodology in SAP R3 implementation is :Correct Answer Your Answer ARIS ARIS
A mission statement defines the future direction of the organization. False True
Multiple Choice Single Answer Question A need to revisit the organization's vision statement may be due to :Correct Answer Your Answer Benchmarking Strategic planning
Sem 3rd
Multiple Choice Multiple Answer Question Steps involved in BPR Project are :Correct Answer Your Answer Project Preparation , Redesign of Processes , Implement of new Processes Project Preparation , Redesign of Processes , Implement of new Processes
Multiple Choice Single Answer Question Internal Group resistance describes :Correct Answer Your Answer Group Behaviour Group Behaviour
Select The Blank Question With the help of ERP various modules it is possible to improve the effectiveness & efficiency of ________. Correct Entire Supply Chain Answer Your Answer Entire Supply Chain
Sem 3rd
The project should not be properly explained to the store managers.
Match The Following Question Video Instant messaging Chat Bulletin Board
Correct Answer For tele-conferencing For real time exchange of notes & messages Used to conduct toll-free conversation Used to post notices
Your Answer For tele-conferencing For real time exchange of notes & messages For tele-communication Used to post notices
Multiple Choice Single Answer Question A Major Principle & Tactics for Reconfiguring around Processes was :Correct Answer Orchestrate Your Answer Orchestrate
Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Delays of Supplier Payments , Longer Implementation Times , Inability to support continuous improvement & change management Multiple Choice Single Answer Question The flip side of high success potentials is :Correct Answer High project risk Your Answer Low project risk
Select The Blank Question ________ BPR methodology has a source as a "Vsens". Correct Answer Kodak Your Answer Daven port
Question
Steps involved in BPR Project are :-
Correct Answer Project Preparation , Redesign of Processes , Implement of new Processes Your Answer Project Preparation , Redesign of Processes , Implement of new Processes Multiple Choice Multiple Answer Question TQM is related to which factor? Correct Answer Quality System , Management , Personnel Your Answer Quality System , Management
Multiple Choice Multiple Answer Question Managing E-Processes consists of :Correct Answer ERP , E-Commerce , E-Governance Your Answer ERP , E-Commerce
Multiple Choice Multiple Answer Question Due to long-term implementation of strategic plan, leader has to guard against :Correct Answer Waning of enthusiasm , Frustration , Commitment Your Answer Over enthusiasm , Frustration , Waning of enthusiasm
Multiple Choice Multiple Answer Question Customer Service Strategies are :Correct Answer Service Needs , Cost of Service , Revenue Management Your Answer Service Needs , Production Technology , Cost of Service
Multiple Choice Single Answer Question Cost reduction, customer satisfaction goals should be included in :Correct Answer Vision statement Your Answer Mission statement
Select The Blank Question In a Re-engineering project the Third phase is ________. Correct Answer Creating vision for new process Your Answer Planning for transition
Select The Blank Question In Micro level reengineering, the performance focus is ________.
Correct Answer Financial Your Answer Technical
Multiple Choice Single Answer Question Commonly used methodology in SAP R3 implementation is :Correct Answer ARIS Your Answer PM Module
Multiple Choice Multiple Answer Question During Design Phase, the Top Management should :Correct Answer Listen , Respond , Feedback Your Answer Listen , Respond , Feedback
Select The Blank Question Simplification & Re-engineering can overlap together from the ________ of an organization. Correct Answer Process Orientation Your Answer True/False Question Process Orientation
"Indicative thinking" technique is used for purpose of comparison of the re-engineered process Correct Answer False Your Answer True
True/False Question
The process matrix illustrates process and information system dependencies. Correct Answer False Your Answer True
Multiple Choice Single Answer Question Example of Internal Resistance is :Correct Answer Manager
Your Answer
Vendor
Multiple Choice Single Answer Question Inclusion of customers in the planning process increases :Correct Answer Confidence level of strategic plan Your Answer Reliability of strategic plan
Select The Blank Question Breakthrough Results in search for & the implementation of radical change in business process are by ________. Correct Answer BPR Your Answer ERP
Multiple Choice Multiple Answer Question The Top Management should also ensure the support of :Correct Answer Senior Managers , Stakeholders , Associates Your Answer True/False Question Senior Managers , Associates , Processes
Financial integration implies that each of the participants has a financial stake in operations of other participants. Correct Answer True Your Answer True
Multiple Choice Single Answer Question Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process? Correct Answer Process benchmarking Your Answer True/False Question Process benchmarking
Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution. Correct Answer True Your Answer True
True/False Question
Organizational culture does not have any effect on re-engineering project. Correct Answer False Your Answer False
Multiple Choice Multiple Answer Question Learning objectives in BPR evolution of BPR for E-Business are :Correct Answer Understand how web enabled e-business change the nature of BPR , Understand how e-processes will be managed , Principles & tactics for redesign Your Answer Understand how web enabled e-business change the nature of BPR , Principles for organizational material requirement , Principles & tactics for redesign Select The Blank Question Hard Barrier example could be ________. Correct Answer Legal Obstacles Your Answer External Resistance
Multiple Choice Single Answer Question In a continuous process improvement mode 4th step is Correct Answer Measure the performance Your Answer Identify & implement the improvement
Match The Following Question Intellectual Analytical Geographical Integrative
Correct Answer Capturing the intellectual assets Improving analysis of information Coordinating processes across the distances
Your Answer Capturing the intellectual assets Improving analysis of information Coordinating processes across the distances
Coordination between tasks Coordination between tasks & process & process
Multiple Choice Multiple Answer Question Application Systems Languages are :Correct Answer ABAP/4 , VB , VC++ Your Answer VB , VC++
Multiple Choice Single Answer Question Resistance against indoctrination & power usage is termed as :Correct Answer Type B Resistance Your Answer Type B Resistance
Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Optimization , Short , Diverse Your Answer True/False Question Optimization , Diverse , Technology
Measurements are central to a fact based decision-making process.
Process re-engineering efforts should be guided by values and beliefs. Correct Answer False Your Answer True
Select The Blank Question The process of ordering from a supplier is called as ________ process. Correct Answer Interorganised Your Answer Interdepartmental
Multiple Choice Single Answer Question Raw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :Correct Answer Value Flow Your Answer Cash Flow
Select The Blank
Question
Open ended statements of purpose to be used when managers do not want to become entangled in specific, are called as ________. Correct Answer Goals Your Answer Visions
Select The Blank Question Squeeze out waiting time in process links to create value is ________ Principle. Correct Answer Lose Wait Your Answer True/False Question Synchronize
Values and beliefs are to be articulated to withstand in the adversity.
Correct Answer False Your Answer True/False Question True
Select The Blank Question In Kaizen, focus is on ________ Improvement. Correct Answer Continuous Your Answer Quality
Multiple Choice Single Answer Question On which point there is similarity between re-engineering and continuous improvement? Correct Answer Time management Your Answer Type of change
LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question ________ BPR methodology has a source as a "Vsens". Correct Answer Kodak Your Answer True/False Question Hammer/Champy
Not to Capture information digitally at the source & propagate it through the process is Digitize & Propagate Principle. Correct Answer False Your Answer True
Multiple Choice Multiple Answer Question What are organizational attributes? Correct Answer Mission , Vision Your Answer True/False Question Mission , Vision
True/False Question
Multiple Choice Single Answer Question From a process view point, highest priority in an organization is
given to : Correct Answer Satisfaction of customer Your Answer Satisfaction of customer
Multiple Choice Multiple Answer Question MRP II is associated with :Correct Answer Men , Machine , Material Your Answer True/False Question Men , Machine , Material
Multiple Choice Single Answer Question Which of the following activity is not included in planning phase of re-engineering project? Correct Answer Conducting benchmarking Your Answer Conducting benchmarking
Select The Blank Question Print Media Clippings are produced by ________ Correct Answer Media Partners Your Answer True/False Question Media Partners
Multiple Choice Multiple Answer Question Keep the other Senior Managers & stake-holders informed about :Correct Answer Project , Status , Obstacles Your Answer Status , Obstacles
Multiple Choice Multiple Answer Question Sales and manufacturing business process covers :Correct Answer Market/Marketing research , Stimulation of end users interest , Developing customers partnership Your Answer Market/Marketing research , Stimulation of end users interest , Developing customers partnership Select The Blank Question ________ quantity the response and cycle time characteristics of a process. Correct Answer PTM Your Answer PTM
Multiple Choice Single Answer Question Internal Individual resistance describes :Correct Answer People Behaviour Your Answer People Behaviour
Multiple Choice Single Answer Question The BPR principles state that when an inspector is inspecting goods the inspection report should be :Correct Answer Made by the inspector himself to eliminate the probability of errors Your Answer Made by the inspector himself to eliminate the probability of errors Select The Blank Question Activities performed by top management level are called as ________ activities Correct Answer Strategic Your Answer Strategic
Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Match The Following Question Political Risks Financial Risks Technical Risks Functional Risks
Multiple Choice Single Answer Question In a continuous process improvement mode 4th step is Correct Answer Measure the performance Your Answer Measure the performance
Select The Blank Question ________ is the operational process. Correct Answer Procurement of raw material Your Answer Procurement of raw material
Multiple Choice Single Answer Question Which of the following activity is included in planning phase of re-engineering project?
Correct Answer Defining scope and boundaries of project Your Answer Defining scope and boundaries of project
Multiple Choice Multiple Answer Question Characteristics of operational information systems are :Correct Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal Your Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal Multiple Choice Multiple Answer Question Who governs the conduct in an organization? Correct Answer Values , Beliefs Your Answer Values , Beliefs
Select The Blank Question ________ BPR methodology has a source as "Academics". Correct Answer Daven port Your Answer True/False Question Daven port
True/False Question
Correct Answer True Your Answer True/False True
Question
Multiple Choice Single Answer Question Only one Group consisting of representatives from purchase, manufacturing, operation, finance etc. is :Correct Answer Single Entity Your Answer Multiple Entity
Multiple Choice Single Answer Question Reducing lead time is related to :Correct Answer Procurement Process Your Answer Procurement Process
Multiple Choice Single Answer Question The Project does not yield the high ROI expected is termed as :Correct Answer Financial Risk Your Answer Financial Risk
Multiple Choice Single Answer Question Which activity is performed during second phase analysis of reengineering project? Correct Answer Conducting benchmarking Your Answer Conducting benchmarking
Multiple Choice Multiple Answer Question Due to long-term implementation of strategic plan, leader has to guard against :Correct Answer Frustration , Waning of enthusiasm , Commitment Your Answer Frustration , Waning of enthusiasm
True/False Question
The fourth step in business system planning is the development of process map. Correct Answer False Your Answer False
Multiple Choice Single Answer Question MIS stands for :Correct Answer Management Information System Your Answer Management Information System
Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Documentation of existing process , Establishing the measures , Carrying the process Your Answer Documentation of existing process , Establishing the measures , Carrying the process Multiple Choice Multiple Answer Question The results of SWOT analysis are used to develop :Correct Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Your Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Multiple Choice Multiple Answer Question Which of the following points are considered for similarities between re-engineering and continuous improvement? Correct Answer Time investment , Organizational change Your Answer Time investment , Organizational change
Select The Blank Question The view which integrates all views & also imparts the logic dynamics of a process is called ________. Correct Answer Control View Your Answer Organization View
Select The Blank Question The process of ordering from a supplier is called as ________ process.
Correct Answer Interorganised Your Answer Interorganised
1. TPS 2. MIS 3. KBS 4. DSS
1. Transaction Processing system 2. Transport Packaging System 3. Decision Support System 4. Keen Behaviour System 5. Knowledge Based System 6. Management Information System
1. Planning 2. Organising 3. Leading 4. Controlling
1. Acquiring human resources 2. Motivating & managing employees 3. Evaluating performance 4. Establishing organisational goals 5. Improving continuously 6. Radical redesign & process
39.
Various vendors for ERP are :-
a) b) c) d)
SAP Oracle JD Edwards Microsoft
1. Production Manager 2. HR Manager 3. PPC Manager 4. Purchase Manager
1. Planner 2. Leader 3. Creator 4. Motivator 5. Monitor 6. Negotiator
1. Geographically dispersed resources 2. Parallel activities 3. End customers 4. Potential of people
1. Link 2. Centralised 3. At source 4. Speedy 5. Harness 6. Focus
1. Chat 2. Bulletin Board 3. Video 4. Instant messaging
1. For real time exchange of notes & messages 2. For tele-conferencing 3. To use to revise document on computer 4. Used to conduct toll-free conversation 5. Used to post notices 6. For tele-communication
1. ROI 2. Process Levels 3. Micro Level 4. Macro Level 4 2
LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question IT applications to improve business process are :Correct Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process Your Answer In supporting logistical process , In supporting product development process , In supporting order fulfillment process Select The Blank Question Simplification & Re-engineering can overlap together from the ________ of an organization. Correct Answer Process Orientation Your Answer Process Formation
Multiple Choice Multiple Answer Question Guidelines for Business transformation are :Correct Answer Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications Your Answer Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications True/False
Question
Multiple Choice Single Answer Question Micro level reengineering deals in relation to time frame which is :Correct Answer Short Your Answer Medium
Select The Blank Question ________ BPR methodology has a source as "Consultant". Correct Answer Manganelli/Klein Your Answer Manganelli/Klein
Multiple Choice Single Answer Question Process orientation means :Correct Answer Organizing companies around their processes
Your Answer
Organizing companies around their processes
A vision statement defines the future direction of the organization. Correct Answer True Your Answer True
True/False Question
Match The Following Question ERP Challenge 4 ERP Challenge 1 ERP Challenge 2 ERP Challenge 3
Correct Answer Organizational Intervention Change Management Shifting from Function to Process View
Your Answer Faith in Package Software Change Management Organizational Intervention
Faith in Package Software Shifting from Function to Process View
Multiple Choice Multiple Answer Question Which of the following are the derivatives of business system planning methodology?
Correct Answer Information system planning , Information requirement study Your Answer Information system planning , continuous improvement system , Time & motion study
True/False Question
Multiple Choice Multiple Answer Question Integration of re-engineering & process improvement activities is done by :Correct Answer Sequencing change initiatives , Limiting the scope of work design , Undertaking improvement through innovation Your Answer Sequencing change initiatives , Undertaking improvement through innovation Multiple Choice Single Answer Question The Concept "Benefits to Society" implies fulfillment of requirements of :Correct Answer Society Your Answer Department
Multiple Choice Single Answ er Question When the organisation has manufacturing facilities at geographically dispersed locations , the local purchasing should be done :Correct Answer By creating a database accessible to all the units on network of approved vendors to facilitate the entire organization to negotiate contracts Your Answer By individually creating purchase centers at each location True/False Question
True/ False Question
True/False Question
Match The Following
Question
Correct Answer
ERP's Logical Extension 4 KBS ERP's Logical Extension 1 EDP ERP's Logical Extension 2 MIS ERP's Logical Extension 3 DSS
Multiple Choice Multiple Answer Question While developing a mission statement which of the following are considered? Correct Answer Reviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraints Your Answer Reviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraints Select The Blank Question Partner & Public is related to ________. Correct Answer Environment Your Answer Organization
True/False
Question
Activities performed at first line management level are called as tactical activities. Correct Answer False Your Answer False
Multiple Choice Multiple Answer Question Which questions are to be answered while formulating vision statement? Correct Answer What business an organization want to be in? , What organization's competitors do? , What organizations need to stay in competition? Your Answer Why the organization exists? , What business an organization want to be in? Select The Blank Question External Resistance is ________. Correct Answer Supplier Your Answer Supplier
Select The Blank Question Co-ordinating between tasks and process is the ________ impact of IT on process innovation. Correct Answer Integrative Your Answer Intellectual
Select The Blank Question Quality Management Deployment Tool is ________. Correct Answer TQM Your Answer TQM
Multiple Choice Multiple Answer Question Who are the process stake holders? Correct Answer Customers , Suppliers , Higher authority Your Answer True/False Question Creditors , Suppliers , Higher authority
If the system is accessible from outside the organization, the people within the organization may not mistrust the system. Correct Answer False Your Answer False
Multiple Choice Multiple Answer Question Integration Strategies are :-
Correct Answer Information Integration , Decision Integration , Financial Integration Your Answer Information Integration , Decision Integration Multiple Choice Single Answer Question Which process is not dominant in Business Process Reengineering? Correct Answer Product development Your Answer Delivery of goods
Multiple Choice Multiple Answer Question What are cultural attributes of an organization? Correct Answer Values , Beliefs Your Answer Values , Beliefs
Multiple Choice Single Answer Question Narasimham Committee for restructuring was set up to deal with the issue of :Correct Answer Technology Upgradation Your Answer True/False Question Technology Upgradation
Business transformation is taking place rapidly in the global economy. Correct Answer True Your Answer True
Select The Blank Question ________ are Business process oriented information technology solutions either are not available or working. Correct Answer Technical Risk Your Answer General Project Risk
Match The Following Question BPR TQM TQC ISO
Correct Answer Business Process ReEngineering
Your Answer Business Process ReEngineering
Total Quality Management Total Quality Management Total Quality Control Total Quality Control
International Organization International Organization for Standardization for Standardization
Multiple Choice Multiple Answer Question What are organizational attributes? Correct Answer Mission , Vision Your Answer Values , Beliefs
Select The Blank Question Business Process re-engineering and TQM are ________. Correct Answer Natural complements Your Answer Natural complements
Multiple Choice Single Answer Question The Organization is looking for solutions outside its competence or project team is not performing, is termed as :Correct Answer General Project Risk Your Answer Functional Risk
Multiple Choice Single Answer Question Process re-engineering efforts to be guided by :Correct Answer Vision Your Answer Vision
Multiple Choice Multiple Answer Question Steps involved in BPR Project are :Correct Answer Project Preparation , Redesign of Processes , Implement of new Processes Your Answer Redesign of Processes , Implement of new Processes , Training Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Optimization , Short , Diverse Your Answer True/False Question Optimization , Diverse , Technology
Synchronize the physical & virtual parts of the process is Synchronize Principle. Correct Answer True Your Answer False
True/False Question
Success factor for BPR is ensuring the involvement of the endusers. Correct Answer True Your Answer False
Select The Blank Question Open ended statements of purpose to be used when managers do not want to become entangled in specific, are called as ________. Correct Answer Goals
Your Answer
Objectives
Multiple Choice Single Answer Question Prioritization of customer requirement is done through :Correct Answer Customer's interview Your Answer Customer's feedback
Multiple Choice Single Answer Question Print Media Clippings are produced by :Correct Answer Media Partners Your Answer True/False Question Media Partners
Select The Blank Question Every system has ________ that defines its scope of activities. Correct Answer Boundary Your Answer True/False Question Subsystem
The software selection process may not involve errors of project content & project management. Correct Answer False Your Answer True
Multiple Choice Single Answer Question Which is not a process re-designing technique? Correct Answer Fish bone diagram Your Answer Benchmarking
Select The Blank Question The view which integrates all views & also imparts the logic dynamics of a process is called ________.
Correct Answer Control View Your Answer Function View
Select The Blank Question The Narasimham Committee for Bank restructuring has dealt in the Year ________. Correct Answer 1998 Your Answer 1998
Select The Blank Question The number of core processes should be kept to ________. Correct Answer Minimum Your Answer Minimum
Match The Following Question Terrorist Behaviour Saboteur Behaviour Critic Behaviour Skeptic Brhaviour
Correct Answer Warns Everybody Extremely Negative Open Communication Similar to Critic
Your Answer Warns Everybody Extremely Negative Open Communication Similar to Critic
Multiple Choice Multiple Answer Question Which of the following are process re-designing technique & tools? Correct Answer Simulation , Indicative thinking Your Answer True/False Question Simulation , Indicative thinking
A closed system get the feed back from the external environment. Correct Answer False Your Answer False
Multiple Choice Multiple Answer Question Types of Resisting Behaviour are :-
Correct Answer Terrorist , Critic , Skeptic Your Answer Terrorist , Critic , Skeptic
Multiple Choice Multiple Answer Question Sales and manufacturing business process covers :Correct Answer Market/Marketing research , Stimulation of end users interest , Developing customers partnership Your Answer Market/Marketing research , Stimulation of end users interest , Product design and manufacturing True/False Question
Values and beliefs are cultural attributes of an organization.
Multiple Choice Single Answer Question A Business process is a set of :Correct Answer Logically related tasks Your Answer True/False Question Logically related tasks
Multiple Choice Single Answer Question BPR & QMS are :Correct Answer Opposite Your Answer Goes hand in hand
Question
BPR principles advocate that the responsibilities should be reallocated between :Correct Answer Organisation , Suppliers to organisation , Customers of organisation Your Answer Organisation , Suppliers to organisation
LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question Customer Service Strategies are :Correct Answer Cost of Service , Revenue Management , Service Needs Your Answer Revenue Management , Service Needs , Cost of Service
Multiple Choice Single Answer Question On which point there is similarity between re-engineering and continuous improvement? Correct Answer Time management Your Answer True/False Question Type of change
Not to Capture information digitally at the source & propagate it through the process is Digitize & Propagate Principle. Correct Answer False Your Answer False
Multiple Choice Single Answer Question The papers released by Narasimham Committee seeks to examine principles & different phases of :Correct Answer Process Engineering Your Answer Process Engineering
Multiple Choice Single Answer Question Delivery of product & services is :Correct Answer Customer facing process Your Answer Support process
Multiple Choice Single Answer Question Organization speaks about :Correct Answer Structure & Culture Your Answer Partner & Public
Multiple Choice Single Answer Question A Successful Business case should have thrust on which issue? Correct Answer Production Your Answer Production
Select The Blank Question Increasing lead time is related to ________. Correct Answer Purchase Process Your Answer Purchase Process
Multiple Choice Single Answer Question Which is the characteristics of mission-driven organisation? Correct Answer Customer-centric Your Answer Directive
Multiple Choice Single Answer Question Cost reduction, customer satisfaction goals should be included in :Correct Answer Vision statement Your Answer Policy document
Multiple Choice Multiple Answer Question Scope of ERP includes :-
Correct Answer Operations , Outbound Logistics , Sales & Marketing to Service Your Answer Financial Strength , Operations , Sales & Marketing to Service Multiple Choice Multiple Answer Question When mission, customer base and the environment are properly considered, strategic planning produces a plan which contains/make great stride forward :Correct Answer A vision to guide decision making , Situation analysis used to develop annual business plan , Break through objectives Your Answer A vision to guide decision making , Situation analysis used to develop annual business plan , Break through objectives Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Documentation of existing process , Establishing the measures , Carrying the process Your Answer Documentation of existing process , Establishing the measures , Carrying the process Multiple Choice Single Answer Question Statement that defines the existence of an organisation is a :Correct Answer Mission statement Your Answer True/False Question Vision statement
Process orientation organize companies around their processes. Correct Answer True Your Answer True
Multiple Choice Single Answer Question Which of the following activity is not included in planning phase of re-engineering project? Correct Answer Conducting benchmarking Your Answer Communicating need for change
Multiple Choice Multiple Answer Question IT support order fulfillment process is :-
Correct Answer In sending & receiving the order , In checking the shipment status on order , Exchange various types of forms Your Answer In checking the shipment status on order , Exchange various types of forms , In sending & receiving the order True/False Question Based on the feedback from the prototype, the business process is not redefined & the instantiated within a business system. Correct Answer False Your Answer False
Select The Blank Question Research activity is a ________ process. Correct Answer Knowledge based Your Answer Operational
Multiple Choice Multiple Answer Question Financial Motivations are :Correct Answer Promotion , Incentive , Bonus Your Answer True/False Question Promotion , Incentive , Bonus
A completely new computer application system need not be tested thoroughly. Correct Answer False Your Answer False
Multiple Choice Multiple Answer Question Business processes should be re-engineered to have in-built :Correct Answer Learning techniques , Renewal techniques , Short feedback loops Your Answer Renewal techniques , Short feedback loops , Oversophistication True/False Question Value statement is a snapshot of what an organization wants to be.
Select The Blank Question Objectives are characterized by ________ things. Correct Answer Four Your Answer True/False Question Four
Select The Blank Question In Micro level reengineering, the performance focus is ________. Correct Answer Financial Your Answer True/False Question Manufacturing
For successful implementation of ERP, it is necessary to carry out business process re-engineering in the organization to derive full advantage from the ERP system. Correct Answer True Your Answer True
Multiple Choice Single Answer Question The Narasimham Committee for restructuring has dealt in :Correct Answer Banking Sector Your Answer Banking Sector
Select The Blank Question ________ is the operational process. Correct Answer Procurement of raw material
Your Answer
Product development
Multiple Choice Multiple Answer Question The techniques used for understanding the current process are :Correct Answer Flow chart techniques , Fish bone diagram , Quality function deployment technique Your Answer Flow chart techniques , Fish bone diagram , Brain harming Multiple Choice Multiple Answer Question Customer service and supply chain process covers :Correct Answer Customer ordering and delivering , Forecasting customer orders , Delivering product to distribution centers Your Answer Customer ordering and delivering , Forecasting customer orders , Developing organisation to meet customer's needs Multiple Choice Single Answer Question In process improvement re-engineering project, the objective is :Correct Answer Cost reduction Your Answer Cost reduction
Multiple Choice Multiple Answer Question A complex business process can be viewed in terms of :Correct Answer Function , Data , Organization Your Answer Organization
Select The Blank Question ________ BPR methodology has a source as "Academics". Correct Answer Daven port Your Answer Hammer/Champy
Select The Blank Question A person performing interpersonal role in organisation is a ________. Correct Answer Leader Your Answer Leader
Multiple Choice Multiple Answer Question Environmental impact are :Correct Answer Air , Water , Sound Your Answer Air , Water , Sound
Multiple Choice Single Answer Question Which is the first communication in re-engineering project? Correct Answer Vision statement Your Answer True/False Question Vision statement
Financial integration implies that each of the participants has a financial stake in operations of other participants. Correct Answer True Your Answer False
Correct Answer
Your Answer
Management Information Management Information System System Strong Facilitator Strong Facilitator Team Member Subject Expert Team Member Subject Expert
Multiple Choice Single Answer Question Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process?
Correct Answer Process benchmarking Your Answer True/False Question Creative process redesign
Well educated non-destructive personalities, mostly express themselves in ways that truly help a project outcome. Correct Answer True Your Answer True
True/False Question
The process matrix illustrates process and information system dependencies. Correct Answer False Your Answer True
Select The Blank Question Activities performed by top management level are called as ________ activities Correct Answer Strategic Your Answer True/False Question Strategic
The business case should be a Elaborate & Long document.
Purchase department must keep PPC informed regarding lead time of different items specially where lead times are extended. Correct Answer True Your Answer True
True/False Question
In order to complete a project on time, each critical activity need not be completed in time. Correct Answer False Your Answer False
Select The Blank Question Because of uncertainty of activity timings, PERT acquired a shape of ________ model. Correct Answer Probabilistic Your Answer True/False Question Probabilistic
Flexibility and product variety are not inter-related with each other. Correct Answer False Your Answer False
Multiple Choice Multiple Answer Question The 'G' group of GOLF analysis covers items procurement from Government suppliers such as :Correct Answer STC , MMTC , Public Sector Undertaking Your Answer STC , MMTC , Public Sector Undertaking
Select The Blank Question Buying for C quantities should be made in ________ quantities . Correct Answer Large Your Answer Small
Select The Blank Question Of all the work measurement techniques the most widely used techniques is________. Correct Answer Time study Your Answer Time study
Multiple Choice Single Answer Question Keeping available time per day constant, if the desired production rate per day is to be doubled ,cycle time will be reduced by :Correct Answer 0.5 Your Answer 0.5
Select The Blank Question In alternate routing, the delayed job may be routed to a ________ machine where rate of production is faster. Correct Answer Costlier Your Answer New
Multiple Choice Single Answer Question Mass & flow production and process production are categorized under :Correct Answer Continuous production Your Answer Continuous production
Multiple Choice Single Answer Question The earliest start time of an activity equals to earliest event time of :Correct Answer Tail event Your Answer Head event
Multiple Choice Single Answer Question If efficiency is more, the manufacturing time required for completion of job would be generally :Correct Answer Less Your Answer Less
Match The Following
Question Move order
Correct Answer
Your Answer
Transport material from Transport material from and to required work and to required work centers centers Allocation of material required in connection with shop order Allocation of material required in connection with shop order
Materials Order
Work Order Production Order
Bird's eye view of Order from contractor to production programme execute job Reserve material required in connection with sales order Reserve material required in connection with sales order
Multiple Choice Single Answer Question Development of additional vendors/suppliers depends upon :Correct Answer Sales forecast Your Answer Sales forecast
Multiple Choice Single Answer Question The assignment method is also called as :Correct Answer Hungarian Method Your Answer Hungarian Method
Multiple Choice Multiple Answer Question Material control function embraces a following techniques :Correct Answer Make -or -buy decision , Pareto's analysis , Replenishment system Your Answer Make -or -buy decision , Replenishment system Multiple Choice Multiple Answer Question Overtime can be avoided in many ways and they are :Correct Answer Unrealistic delivery date , Acceptance of too many rush order , Excessive machine breakdown Your Answer Acceptance of too many rush order , Excessive machine breakdown , Insufficient manpower or machines Select The Blank Question Lead time is ________ for different items.
Correct Answer Different Your Answer Different
Multiple Choice Multiple Answer Question The tooling data is prepared in respect of following measuring instruments :Correct Answer Vernier caliper , Micrometer screw gauge , Strain gauge Your Answer True/False Question Vernier caliper , Micrometer screw gauge , Strain gauge
The LOB technique is most appropriate for assembly operations involving number of distinct components. Correct Answer True Your Answer True
Select The Blank Question If number of work stations is 8 and work content of all stations is 32 , the cycle time would be ________. Correct Answer 4 Your Answer 4
Multiple Choice Multiple Answer Question The minimum requirements for application software for line balancing are as follows :Correct Answer 1 Ghz processor , 1 Gb hard Disk free memory , Windows or equivalent operating system. Your Answer 1 Ghz processor , 1 Gb hard Disk free memory , Windows or equivalent operating system. Multiple Choice Multiple Answer Question Detachable Card contain following information :Correct Answer Quantity produced , Operation , Date of completion Your Answer Quantity produced , Operation , Sequence of operation
Multiple Choice Single Answer Question The assembly work content [ Wi ] of the i'th station having n work stations is given by :Correct Answer Wi from i=1 to n
Wi / n
Production Planning and Control makes the supervisor ineffective. Correct Answer True Your Answer False
Select The Blank Question ________ are grouped so that their total time is preferably equal to or little lesser than the time available each work station. Correct Answer Tasks Your Answer Assembly lines
Multiple Choice Single Answer Question The work measurement and time study belong to the following school of management :Correct Answer Scientific School of management Your Answer Scientific School of management
Multiple Choice Multiple Answer Question Economic indicator for forecasting fertilizer requirements are :Correct Answer Land under cultivation , Trends of rainfall , Credit offered by banks Your Answer Land under cultivation , Trends of rainfall , Credit offered by banks Multiple Choice Single Answer Question As the quantity increases, the procurement cost :Correct Answer Reduces Your Answer Also increases
Multiple Choice Multiple Answer Question To minimize total throughout time we are required to minimize :Correct Answer Queuing , Idle time , Inventory Your Answer Queuing , Idle time
Multiple Choice Multiple Answer Question Following are the factors which influence tool life :Correct Answer Type of tool , Material it is required to operate upon , Operators efficiency Your Answer Type of tool , Material it is required to operate upon , Operators efficiency Multiple Choice Single Answer Question What are the customer's expectation from the supplier? Correct Answer Consistent good quality of products Your Answer Consistent good quality of products
Multiple Choice Multiple Answer Question While communicating to customer on delays in delivery following information should be given :Correct Answer Information on identification of job , Reasons for delays , Revised date of delivery Your Answer Reasons for delays , Revised date of delivery , Derailed production records Select The Blank Question Job production requires ________ capital investment. Correct Answer Lowest Your Answer High
Multiple Choice Multiple Answer Question To operate fixed order quantity system, following parameters are required to be fixed:Correct Answer Minimum stock , Re-order point , Standard reorder quantity Your Answer Minimum stock , Re-order point , Breakeven point Match The Following Question End piece allowance Stock allowance Machining allowance
Correct Answer Material insufficient to produce one piece Quantity to meet requirement of spares Extra material
Your Answer Material insufficient to produce one piece Quantity to meet requirement of spares Extra material
requirement Spoilage allowance Process rejection
requirement Process rejection
Select The Blank Question Work sampling is ________ Correct Answer Done at random interval Your Answer Done continuously without interval
Select The Blank Question The information on the nature of tooling required for an item can be obtained from its ________. Correct Answer Route sheet Your Answer Route sheet
Multiple Choice Multiple Answer Question The main characteristics of jobbing production are :Correct Answer Small production runs , Discontinuous flow of materials , Disproportionate manufacturing cycle time Your Answer Small production runs , Discontinuous flow of materials , Disproportionate manufacturing cycle time Multiple Choice Single Answer Question Let us suppose that activity P & Q can not start until activity R& S are completed. Activities P &Q are therefore :Correct Answer Succeeding Your Answer Succeeding
Multiple Choice Single Answer Question Critical ratio equals to one indicates that :Correct Answer Job is just on schedule and requires to be watched closely. Your Answer Job is just on schedule and requires to be watched closely. True/False Question Random fluctuation is addition of cyclical fluctuation and seasonal fluctuation.
Labour efficiency factor is applied after capacity requirement of equipment is calculated. Correct Answer False Your Answer True
Select The Blank Question ________ is the specific instant of time that marks start and end of activity. Correct Answer Event Your Answer True/False Question Event
Increase in inventory carrying cost increases EOQ.
A company where different personnel give conflicting delivery promises need to improve its scheduling and processing function. Correct Answer True Your Answer True
True/False Question
A type items are always vital under VED analysis.
LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer
Question
Purchase cost include :-
Correct Answer Excise , Packing and forwarding , Octroi Your Answer True/False Question Excise , Octroi
Inspection operations is a part of process plan for a part.
Multiple Choice Single Answer Question Why customer is called the king? Correct Answer Customer's orders gives us work Your Answer True/False Question Customer's orders gives us work
To solve "n jobs - 3 machines" sequencing problem, the largest of time of any job on the second machine must be smaller than or equal to the smallest time of any job on first machine or third machine. Correct Answer True Your Answer True
True/False Question
Line staff can assist PPC by manufacturing some of their needs in their own shops rather than making PPC to tool room or purchase. Correct Answer True Your Answer False
Multiple Choice Single Answer Question Ordering of raw material is based on :Correct Answer Sales forecast Your Answer Material availability
Multiple Choice Multiple Answer Question The queue time is intended to compensate for the time
for which the job has to :Correct Answer Wait near the machines for its turn until other jobs ahead of it are completed. , Lie after its completion till is picked up and moved to next machine/work center. , Spend extra time due to emergent situations Your Answer Wait near the machines for its turn until other jobs ahead of it are completed. , Lie after its completion till is picked up and moved to next machine/work center. , Wait until inspection and storage is completed. Multiple Choice Multiple Answer Question In an organization, poor material handling system may result in the following :Correct Answer Damage to material/product , Delays in supply of material , Accidents while handling Your Answer Damage to material/product , Delays in supply of material , Accidents while handling True/False Question LOB is a manual planning and scheduling technique similar in nature to MRP [Material Resource Planning]. Correct Answer True Your Answer False
Multiple Choice Multiple Answer Question Standard time accounts for :Correct Answer Contingency allowance , Operator's rating/efficiency , Tool change time Your Answer Contingency allowance , Tool change time , Job splitting time True/False Question As per a study on materials management practices, a typical firm spends almost half of its rupee sales on goods purchased from vendors. Correct Answer True Your Answer False
Select The Blank Question ________ analysis mainly helps to identify non-existing items for which store keeps bin cards, wastes computer memory or wastes computer stationary while preparing stores ledger.
Correct Answer MNG Analysis Your Answer SOS Analysis
Multiple Choice Single Answer Question If more variety is to be manufactured, the manufacturing facilities would have to be :Correct Answer Commonised Your Answer True/False Question Expanded
Work measurement is not useful for choosing between two alternate methods of production. Correct Answer False Your Answer False
True/False Question
On completion of work the job card is returned to production planning and control department for reference and record. Correct Answer False Your Answer True
True/False Question
Curve fitting method of statistical forecasting uses curve line approach. Correct Answer False Your Answer True
Select The Blank Question ________ is a production line made up of operations that form or change the physical or sometimes chemical characteristics of a product. Correct Answer Fabrication line Your Answer Assembly line
Multiple Choice Single Answer Question Keeping procurement cost and carrying cost constant, if annual usage of certain product becomes 4 times, the EOQ would be :-
Correct Answer Doubled Your Answer Halved
Multiple Choice Single Answer Question LOB technique was devised by US army in the year :Correct Answer 1952 Your Answer True/False Question 1955
Transit time for manufactured items should be considered only when it is insignificant. Correct Answer False Your Answer False
Multiple Choice Multiple Answer Question 5 jobs are to be processed on machines M1 and M2 , first on M1 and then on M2. The processing times in hours are as follows.Find the sequence for 5 jobs that will minimize total elapsed time .also find idle time & total elapsed time. Job Processing time [ hours ] Machine M1 Machine M2 1 5 2 2 1 6 8 9 7 6 3 8 5 10 4 Correct Answer 2-4-3-5-1 , Minimum time 28 hours , Idle time = 1 & 2 Hours for M1 & M2 respectively. Your Answer 2-4-3-5-1 , Minimum time 28 hours , Idle time = 1 & 2 Hours for M1 & M2 respectively. Multiple Choice Multiple Answer Question SDE analysis is based on problems of procurement namely :Correct Answer Non-availability , Scarcity , Longer lead time Your Answer Non-availability , Scarcity , Longer lead time
Multiple Choice Multiple Answer Question In a mass production assembly shop following work measurement techniques are used :Correct Answer Time study , Work sampling , Production study Your Answer Time study , Production study , Analytical estimating
Question
Due to the following emergent events, the queue time has to compensate for the time for which the job has to undergo an extra time :Correct Answer Tool breakage , Job split up , Change in priorities Your Answer Tool breakage , Job split up , Store inventory
Select The Blank Question Given the following data :- procurement cost per order = Rs 30 ; frequency of ordering per year =4 ; number of suppliers = 3 . Form the above data, total procurement cost would be Rs ________. Correct Answer 360 Your Answer 40
Multiple Choice Multiple Answer Question In replenishment system, the fixed order quantity system is also called by following names :Correct Answer Fixed order system , Min-max system , Re-order point system Your Answer Fixed order system , Min-max system , Re-order point system Multiple Choice Single Answer Question Given a decision for designing a line layout, major problem is subdividing a work so that smooth flow can result. The subdivision process is called :Correct Answer Line balancing Your Answer True/False Question Line balancing
In CPM, use of dummy activities is much essential .
Multiple Choice Multiple Answer Question The commonly used network techniques other than PERT and CPM are as follows :Correct Answer MOSS [ Multi Operation Scheduling System ] , PCS [ Project Control System ] , GERT [ Graphical Evaluation Review Techniques ] Your Answer MOSS [ Multi Operation Scheduling System ] , PCS [
Project Control System ] , GERT [ Graphical Evaluation Review Techniques ] Match The Following Question Work element
Correct Answer Smallest portion of work identified during the breakdown analysis of the job. Arrangement of workstations where each workman performs a pre-determined task on an incomplete unit which passes down the line of subsequent unit until it is finished. Assigned location, zone, place or stage in assembly where designated work is performed on part component of product.
Your Answer Smallest portion of work identified during the breakdown analysis of the job. Arrangement of workstations where each workman performs a pre-determined task on an incomplete unit which passes down the line of subsequent unit until it is finished. Assigned location, zone, place or stage in assembly where designated work is performed on part component of product.
Production line
Work Station
Station work content
Time required to Time after which a perform the designated finished product comes amount of work at a off the production line. given work station and is obtained by adding up time of work elements allotted to the work station.
Multiple Choice Multiple Answer Question Steps involved in process planning include the following :Correct Answer Enlist feature influencing selection of manufacturing process , Prepare sequence of basic operation , Write down route sheet Your Answer Prepare sequence of basic operation , Write down route sheet , Indent requirement of tooling and fixtures Multiple Choice Single Answer Question Effective capacity per period is calculated as :Correct Answer Multiplication of net capacity with labour efficiency
Your Answer
Multiplication of net capacity by utilization index
Select The Blank Question Orders with ________ slack time remaining per operation are run first. Correct Answer Shortest Your Answer Longest
Correct Answer
Your Answer Job time Processing time
Time taken by each job Processing time at each machine Time between starting of first job and completion of last job Number of stages the job has to pass Time during which the machine is standstill Elapsed time
Number of machines Idle time
Number of machines Job priority
Select The Blank Question LOB has advantage that it is more ________ oriented than MRP. Correct Answer Customer Your Answer Practical
Multiple Choice Single Answer Question A company has 10 machines, working in two shifts. Utilization index is 0.75 and shop efficiency is 80%. Effective capacity hours for loading and scheduling are :Correct Answer 576 Your Answer 576
Multiple Choice Single Answer Question The cost involved in subcontracting some of the operations of item outside the home plant is called :Correct Answer Outside operations cost Your Answer Outdoor cost
Multiple Choice Multiple Answer Question LOB deals with :Correct Answer Identification of crucial operations in a job , Establishment of schedules of crucial operations , Attraction of attention of those who do not conform to the schedule. Your Answer Identification of crucial operations in a job , Establishment of schedules of crucial operations , Attraction of attention of those who do not conform to the schedule. Select The Blank Question ________items should be excluded from ABC Analysis. Correct Answer Non-moving Your Answer Seasonal
Multiple Choice Single Answer Question To keep facilities busy, waiting time due to nonavailability of work should be kept at :Correct Answer Minimum . Your Answer Minimum .
Multiple Choice Single Answer Question Installed capacity :Correct Answer Can be equal to or less than licensed capacity Your Answer Can be equal to or less than licensed capacity
Multiple Choice Single Answer Question Scheduling can be considered as a process of :Correct Answer Fitting shop order into uncommitted time available for a machine Your Answer Determining time required for each operation Select The Blank Question Short term forecasts are for ________. Correct Answer Material Planning Your Answer Material Planning
Select The Blank
Question
The ________ makes scheduling process simpler but does not provide economy in manufacture. Correct Answer First-come-first scheduled Your Answer First-come-first scheduled
Select The Blank Question Good quality and ________are the two main requirements to secure maximum business from a customer. Correct Answer Competitive rates Your Answer Competitive rates
Select The Blank Question Generally for ________ flow system, Heuristic method is preferred. Correct Answer Intermittent Your Answer Continuous
Multiple Choice Single Answer Question Sequencing helps management to determine the most economical job sequence the one that consumes minimum :Correct Answer Elapsed time Your Answer Lead time
1. Can start at outset of a project 2. Can be performed simultaneously 3. Depend on others 4. On which succeeding activities depend
1. End activities 2. Succeeding activities 3. Preceding activities 4. Concurrent activities 5. Dummy activities 6. Initial activities
1. Linear programming method 2. Cycle time constraint 3. Task constraints 4. Precedence constraints
1. Three types of constraints 2. Restrict number of tasks which can be assigned to work stations 3. Find most efficient task 4. Make certain that task is assigned to one station only 5. Establishes precedence relationships 6. Locates reverse Precedence
1. Critical Path Analysis 2. Jonsons method 3. Critical Ratio Scheduling 4. Index method
1. Schedule using priority numbers 2. Schedule of activities of project 3. Allocating capacity for rush jobs 4. Loading and allocation of different jobs on different machines 5. Establishing priorities among jobs 6. Optimal job sequence for 2 machines n jobs
1. Work aid 2. Inspection aid 3. Machine aid 4. Consumable tools
1. Plug gauge 2. Vices 3. Taps 4. Grinding wheel 5. Lapping compound 6. Jigs
The number of times or a rate at which the inventory turns over is called
When shop floor scheduling problem larger than 3 machines arise the analytical solution procedures leading to optimality are complex and difficult. Correct Answer True Your Answer True
Multiple Choice Multiple Answer Question Total lead time is the summation of following factors :Correct Answer Queue and transit time , Manufacturing time , Order preparation time Your Answer Manufacturing time , Delay time , Queue and transit time Select The Blank Question Labour efficiency depends upon ________ Correct Answer Training and experience Your Answer Training and experience
Select The Blank Question The LOB technique is made more accurate and fast by using ________. Correct Answer Computers Your Answer Log-tables
Select The Blank Question Process plan is the process of establishing the ________ and most economical path that each part is to follow from raw material stage to finished product stage. Correct Answer Shortest Your Answer Optimum
Select The Blank Question ________reflects impact of money tied up in inventory. Correct Answer Inventory turnover
Your Answer
Inventory turnover
Multiple Choice Multiple Answer Question The check list approach comprises of following parameters :Correct Answer Each department head concerned with efficiency of PPC function is given a set of questions to be answered. , The department head has to answer in "Yes/no" format only , Each "Yes" answer gives one negative score Your Answer Each department head concerned with efficiency of PPC function is given a set of questions to be answered. , The department head has to answer in "Yes/no" format only , Each "Yes" answer gives one negative score Multiple Choice Single Answer Question In ABC analysis, the classification is based on :Correct Answer Cumulative cost Your Answer Carrying cost
Multiple Choice Single Answer Question Find EOQ in Rs from the following data :-Annual consumption = 20, 000 units, Ordering and receiving cost of material = Rs 20 per order, Annual carrying cost or storage cost = 10% of unit cost of material, Cost of material = Rs 50. Correct Answer 20000 Your Answer 10000
Multiple Choice Single Answer Question Spares without which the system will not work are categorized as :Correct Answer Vital Your Answer Vital
Match The Following Question Order quantity
Correct Answer Factor influencing process planning
Your Answer Factor influencing process planning Special purpose machines
Machine capacity chart Dimensional accuracy
Mass production
Special purpose machines Compare alternative processes
General purpose machines with special toolings Break even analysis
Standard elemental time data True/False Question
C type items would never be vital under VED analysis.
Correct Answer False Your Answer True/False Question False
In replenishment system, the type of ordering is either according to "stock level" or "pre-fixed time scale". Correct Answer True Your Answer True
Multiple Choice Multiple Answer Question At company's subsidiary stores /tool crib following tools are stored :Correct Answer Consumable tools , Inspection fixtures , Instruments and gauges Your Answer Consumable tools , Inspection fixtures , Instruments and gauges True/False Question Exponential smoothening is weighted average method.
Select The Blank Question The administrative lead time e.g. time involved in processing the order, which may be in periodical review system including the period until next review is called ________ lead time. Correct Answer Internal Your Answer Cumulative
Select The Blank
Question
Heuristics methods involve drawing procedure diagram which indicates the ________ available for transferring tasks laterally from one column to another to arrive at most promising balance. Correct Answer Flexibility Your Answer Flexibility
Multiple Choice Single Answer Question The light engineering company has one special purpose facing & centering machine And one copying lathe. The foreman has five work orders for processing . The operation Sequence is fixed [ each job is first faced and centered and then copy turned ] . The standard Hours required for each machine to process each work order are shown in the following Table :- Work Order Processing Time [Hours ] Facing & centering machine Copying Lathe I 16 40 II 30 60 III 20 6 IV 15 16 V 25 12 find sequence to minimize requirements of machine hours. Correct Answer IV-I-II-V-III Your Answer True/False Question II-III-IV-I-V
In PERT, use of dummy activities is not much essential.
The make-or-buy decision is not taken only at starting of a factory but has to be reviewed continuously. Correct Answer True Your Answer True
Select The Blank Question Only satisfied customers get in ________ from new customers. Correct Answer Business Your Answer Business
Question
The following are salient features of the fixed order quantity system :Correct Answer Reorder quantity is always the same which is usually economic order quantity , The time interval between deliveries varies. , Replenishment action is initiated when the stock on hand is just sufficient to meet demand during the lead time. Your Answer Reorder quantity is always the same which is usually economic order quantity , Replenishment action is initiated when the stock on hand is just sufficient to meet demand during the lead time. , Percent cumulative cost of item is taken into consideration. Match The Following Question Tool order Move order
Correct Answer To instruct tool crib to keep tools ready Movement of material from stores to first machine Instruction to stores to issue material Report inspection results
Your Answer Instruct to issue tools Movement of material from stores to first machine Instruction to stores to issue material Report inspection results
Stores issue order Inspection order
Multiple Choice Single Answer Question Responsibility of smooth flow of work through different work centers or departments of company rests with :Correct Answer Production control department Your Answer Production control department
Select The Blank Question ________ is the sum of set up time and run time. Correct Answer Manufacturing time Your Answer Manufacturing time
Multiple Choice Single Answer Question Detachable ticket, after filling in required information is :Correct Answer Placed in a tray/box Your Answer Given to progress section
Multiple Choice Multiple Answer Question Subsidiary orders include :Correct Answer Material Order , Shop order , Inspection order Your Answer Material Order , Shop order , Inspection order
Multiple Choice Single Answer Question Long termed forecasts are for the period of :Correct Answer 5 to 10 years Your Answer One year
Multiple Choice Multiple Answer Question If actual demand far exceeds forecast, it will result into :Correct Answer Better utilization of equipment , Project margin , Higher material purchase Your Answer Better utilization of equipment , Higher material purchase , Increase in labour productivity Select The Blank Question Classification of items on basis of their capital lock up is called ________ analysis. Correct Answer XYZ Your Answer VED
Multiple Choice Single Answer Question Physical Count method of collecting information from manufacturing shops is applicable in following situation :Correct Answer Workshops employing few machines Your Answer Workshops producing small parts in huge quantities
Multiple Choice Multiple Answer Question The expected time can be minimised by minimising following parameters :Correct Answer Optimistic time , Pessimistic time , Most likely time Your Answer Pessimistic time , Lead time
Multiple Choice Single Answer Question In order to maintain precedence relationships, the most
common approach is to make use of :Correct Answer Precedence diagrams Your Answer True/False Question Precedence diagrams
There are five manufacturing systems. However, many manufacturers combines two or more systems to produce a final product. Correct Answer True Your Answer True
Multiple Choice Multiple Answer Question HML Analysis helps to :Correct Answer Access storage & security requirements , Keep control over departmental head level , Determine frequency of stock verification Your Answer Access storage & security requirements , Determine frequency of stock verification , Controls carrying cost Multiple Choice Single Answer Question The sourcing of vendors in case of 'B' type of items is :Correct Answer Medium Your Answer Minimum
Select The Blank Question Production Planning and Control department acts as a link between company's sales and ________ department. Correct Answer Manufacturing Your Answer Manufacturing
Multiple Choice Multiple Answer Question Move orders, released for material movement from stores to first work center are used for following types of organizations :Correct Answer Big steel plants , Power plants , Heavy machinery manufacturers Your Answer Big steel plants , Heavy machinery manufacturers , High volume white goods manufacturers Multiple Choice Multiple Answer
Question
Smoothing performs following activities:-
Correct Answer Reallocation of resources , Improving utilization of resources , Conducting Heuristic approach Your Answer Improving utilization of resources , Conducting Heuristic approach , Conducting Load flow analysis Select The Blank Question ________ phase of PPC makes sure that the programmed production is constantly maintained. Correct Answer Control Your Answer Control
Multiple Choice Multiple Answer Question Process Sheet contains following information :Correct Answer Material Specification , Sequence of operation , Skill of Labour Your Answer Material Specification , Sequence of operation , Order Quantity True/False Question
The make-or-buy decision becomes necessary when the current source of supply is not able to supply the material in accordance with buyer's quality requirements. Correct Answer True Your Answer True
Multiple Choice Single Answer Question Negative value of critical ratio :Correct Answer Is meaningless Your Answer Indicates shortfall in scheduled delivery period
Multiple Choice Multiple Answer Question In linear programming method of line balancing, there are three types of constraints namely :Correct Answer Cycle time constraint , Step or task constraint , Precedence constraints Your Answer Cycle time constraint , Step or task constraint , Precedence constraints Multiple Choice Single Answer
Question
Let us suppose that activity M & N can not start until activity K & L are completed. Activities K &L are therefore :Correct Answer Preceding Your Answer True/False Question Preceding
XYZ analysis helps to identify few items which account for large amount of money locked up in the stock and take steps for liquidation / reduction. Correct Answer True Your Answer False
True/False Question
Overlapping of operations helps in compressing manufacturing time. Correct Answer True Your Answer False
Multiple Choice Multiple Answer Question Customer service and supply chain process covers :Correct Answer Customer ordering and delivering , Forecasting customer orders , Delivering product to distribution centers Your Answer Forecasting customer orders , Developing organisation to meet customer's needs , Customer ordering and delivering Multiple Choice Single Answer Question Activities performed by middle management is :Correct Answer Strategic activities Your Answer Tactical activities
Multiple Choice Single Answer Question Business process oriented IT solutions either are not available or working is termed as :Correct Answer Technical Risk Your Answer True/False Question Functional Risk
A business process is defined as "a set of logically related tasks performed to achieve a desired business outcome". Correct Answer True Your Answer True
Select The Blank Question Internal Individual resistance is ________ Correct Answer People Behaviour Your Answer People Behaviour
Multiple Choice Single Answer Question Which of the following is an Operating System? Correct Answer Unix Your Answer Unix
Sem 3rd
Select The Blank Question Make the process intimate with the preferences & habits of ________. Correct Answer Participants Your Answer True/False Question Participants
Outside members of Vision team should not have knowledge about current process of organization. Correct Answer True Your Answer False
Multiple Choice Single Answer Question From a process view point, highest priority in an organization is given to : Correct Answer Satisfaction of customer Your Answer True/False Question Satisfaction of customer
To implement IT enabled SCM, it is necessary to reengineer the entire supply chain.
Select The Blank Question BPR Stalward is ________. Correct Answer Dr. Juran Your Answer True/False Question Narasimha
Success factor for BPR is ensuring the involvement of the end-users.
Multiple Choice Single Answer Question A Business process is a set of :-
Sem 3rd
Correct Answer Logically related tasks Your Answer Logically related tasks
Multiple Choice Multiple Answer Question Key Components of Supply Strain Strategy are :Correct Answer Manufacturing Management , Make or Buy Decisions , Capacity Management Your Answer True/False Question Make or Buy Decisions , Capacity Management , Purchase Orders
Select The Blank Question All Barriers to BPR implementation success are the results of ________ Correct Answer Root Causes Your Answer Root Causes
Select The Blank Question Co-ordinating between tasks and process is the ________ impact of IT on process innovation. Correct Answer Integrative Your Answer Integrative
Sem 3rd
Select The Blank Question Squeeze out waiting time in process links to create value is ________ Principle. Correct Answer Lose Wait Your Answer Lose Wait
Multiple Choice Multiple Answer Question Integration Strategy is related to :Correct Answer Information Integration , Decision Integration , Financial Integration Your Answer Information Integration , Decision Integration , Manpower Demand
Multiple Choice Multiple Answer Question Due to long-term implementation of strategic plan, leader has to guard against :Correct Answer Frustration , Waning of enthusiasm , Commitment Your Answer True/False Question Over enthusiasm , Frustration , Waning of enthusiasm
Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution. Correct Answer True Your Answer True
True/False Question
Business objectives are delivered from customer needs & expectations.
Correct Answer True Your Answer False
Multiple Choice Single Answer Question BPR is search for & the implementation of radical change in business process to achieve :Sem 3rd Business Process Re-engineering 4
Correct Answer Breakthrough Results Your Answer Breakthrough Results
Multiple Choice Multiple Answer Question Inventory Strategy is related to :Correct Answer Demand Forecasting , Inventory Planning , Planning of Stocking Facilities Your Answer Demand Forecasting , Inventory Planning , Planning of Stocking Facilities
Multiple Choice Single Answer Question Management of change as a most important task is in which step of BPR project? Correct Answer Implementation of re-engineering project. Your Answer Indentifying process for re-engineering
Select The Blank Question ________ is an indicator of current performance rates when compared to a set of standards. Correct Answer System feedback Your Answer Evaluation
Select The Blank Question Open ended statements of purpose to be used when managers do not want to become entangled in specific, are called as ________. Correct Answer Goals Your Answer Objectives
Multiple Choice Multiple Answer Question Who are the process stake holders? Correct Answer Customers , Suppliers , Higher authority Your Answer Customers , Suppliers , Higher authority
Multiple Choice Multiple Answer Question Scope of ERP includes :Correct Answer Operations , Outbound Logistics , Sales & Marketing to Service Your Answer Operations , Outbound Logistics , Sales & Marketing to Service
Multiple Choice Multiple Answer Question Select the Operating Systems from the following :Correct Answer Unix , Windows NT , IBM MVS
Sem 3rd
Your Answer
Unix , Windows NT , IBM MVS
Multiple Choice Multiple Answer Question Which are the objectives of business systems planning study? Correct Answer Determination of information system priorities , Managing systems resources to support business objectives Your Answer Determination of information system priorities , Managing systems resources to support business objectives , Managing quality improvement program Multiple Choice Single Answer Question The papers released by Narasimham Committee seeks to examine principles & different phases of :Correct Answer Process Engineering Your Answer Process Engineering
Multiple Choice Multiple Answer Question Executives can confirms their commitment to a strategic planning programmed by :Correct Answer Allocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given program Your Answer Allocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given program Multiple Choice Single Answer Question Commonly used methodology in SAP R3 implementation is :Correct Answer ARIS Your Answer True/False Question ARIS
A mission statement defines the future direction of the organization.
Multiple Choice Single Answer Question A need to revisit the organization's vision statement may be due to :Correct Answer Benchmarking Your Answer Strategic planning
Sem 3rd
Multiple Choice Multiple Answer Question Steps involved in BPR Project are :Correct Answer Project Preparation , Redesign of Processes , Implement of new Processes Your Answer Project Preparation , Redesign of Processes , Implement of new Processes
Multiple Choice Single Answer Question Internal Group resistance describes :Correct Answer Group Behaviour Your Answer Group Behaviour
Select The Blank Question With the help of ERP various modules it is possible to improve the effectiveness & efficiency of ________. Correct Answer Entire Supply Chain Your Answer Entire Supply Chain
2nd Copy
LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Who identify the manner in which the organisation will carry out mission? Correct Answer Value and beliefs Your Answer Vision
Multiple Choice Single Answer Question The Behaviour of Critic is :Correct Answer Open Your Answer Destructive
Multiple Choice Multiple Answer Question Areas of Productivity Increase are :Correct Answer Quality , Quantity , Rejection Level
Sem 3rd Business Process Re-engineering 7
Your Answer
Quality , IT , Quantity
Correct Answer Management Information System Strong Facilitator Team Member Subject Expert
Your Answer Management Information System Strong Facilitator Team Member Subject Expert
True/False Question
For successful implementation of ERP, it is necessary to carry out business process reengineering in the organization to derive full advantage from the ERP system. Correct Answer True Your Answer True

Sem 3rd
Question
Various Types of Risks are :-
Correct Answer Technical , Financial , Functional Your Answer True/False Question Technical , Financial , Functional
True/False Question
True/False Question
Multiple Choice Multiple Answer Question IT applications to improve business process are :Correct Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process Your Answer In supporting product development process , In supporting order fulfillment process , In
supporting logistical process Multiple Choice Multiple Answer Question BPR is required for which type of company? Correct Answer Manufacturing , IT , Process Your Answer Manufacturing , IT , All Departments
Multiple Choice Multiple Answer Question Which of the following points are considered for similarities between re-engineering and continuous improvement? Correct Answer Time investment , Organizational change Your Answer Time investment , Organizational change
Select The Blank Question ________ is considered as point of similarity between re-engineering & continuous improvement project. Correct Answer Organizational Change Your Answer Organizational Change
Sem 3rd
10
Select The Blank Question Research activity is a ________ process. Correct Answer Knowledge based Your Answer Knowledge based
A completely new computer application system need not be tested thoroughly.
Sem 3rd
11
Multiple Choice Single Answer Question Vision statement is a :Correct Answer Framework that guides to choice that determine the nature & direction of an organisation. Your Answer True/False Question Statement that defines the cause of existence of an organisation
Work should be broadened without sacrificing depth of expertise in strategic areas.
Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Documentation of existing process , Establishing the measures , Carrying the process Your Answer Establishing the measures , Carrying the process , Learning from others
Multiple Choice Multiple Answer Question Critical Success factor in business are :Correct Answer Cost reduction , Quality enhancement , Service improvement
Sem 3rd
12
Your Answer
Cost reduction , Quality enhancement , Service improvement
Multiple Choice Multiple Answer Question Managing E-Processes consists of :Correct Answer ERP , E-Commerce , E-Governance Your Answer ERP , E-Commerce , E-Governance
Multiple Choice Single Answer Question Critical questions are to be answered while formulating the :Correct Answer Vision statement Your Answer True/False Question Mission statement
Multiple Choice Single Answer Question Which process is not dominant in Business Process Re-engineering? Correct Answer Product development Your Answer Delivery of goods
Sem 3rd
13
Multiple Choice Single Answer Question QMS means :Correct Answer Quality Management System Your Answer Quality Management System
rd
Copy
1. Delivery of value 2. Concentrate on 3. Involvement & participation 4. Over sophistication
1. Priority 2. Avoid 3. Encourage 4. Outputs 5. Remove 6. inputs
1. ROI 2. Process Levels 3. Micro Level 4. Macro Level
Sem 3rd
14
LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question IT applications to improve business process are :Correct Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process Your Answer In supporting logistical process , In supporting product development process , In supporting order fulfillment process Select The Blank Question Simplification & Re-engineering can overlap together from the ________ of an organization. Correct Answer Process Orientation Your Answer Process Formation
Multiple Choice Multiple Answer Question Guidelines for Business transformation are :Correct Answer Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications Your Answer Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications True/False Question
Sem 3rd
15
Multiple Choice Single Answer Question Micro level reengineering deals in relation to time frame which is :Correct Answer Short Your Answer Medium
Select The Blank Question ________ BPR methodology has a source as "Consultant".
Sem 3rd
16
Correct Answer Manganelli/Klein Your Answer Manganelli/Klein
A vision statement defines the future direction of the organization.
Success factor for BPR is a proper composition of re-engineering team with in-depth knowledge of the topic. Correct Answer True Your Answer True
Match The Following Question ERP Challenge 4
Correct Answer Organizational Intervention
Your Answer Faith in Package Software
Sem 3rd
17
ERP Challenge 1 ERP Challenge 2 ERP Challenge 3
Change Management
Change Management
Shifting from Function to Process View Organizational Intervention Faith in Package Software Shifting from Function to Process View
Multiple Choice Multiple Answer Question Which of the following are the derivatives of business system planning methodology? Correct Answer Information system planning , Information requirement study Your Answer True/False Question Information system planning , continuous improvement system , Time & motion study
Multiple Choice Multiple Answer Question Integration of re-engineering & process improvement activities is done by :Sem 3rd
18
Correct Answer Sequencing change initiatives , Limiting the scope of work design , Undertaking improvement through innovation Your Answer Sequencing change initiatives , Undertaking improvement through innovation Multiple Choice Single Answer Question The Concept "Benefits to Society" implies fulfillment of requirements of :Correct Answer Society Your Answer Department
Multiple Choice Single Answer Question When the organisation has manufacturing facilities at geographically dispersed locations , the local purchasing should be done :Correct Answer By creating a database accessible to all the units on network of approved vendors to facilitate the entire organization to negotiate contracts Your Answer By individually creating purchase centers at each location True/False Question
Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool.
True/False Question
The Business Re-engineering project does not require a new culture.
Correct Answer False
Sem 3rd
19
Your Answer
False
Match The Following Question ERP's Logical Extension 4 ERP's Logical Extension 1 ERP's Logical Extension 2 ERP's Logical Extension 3
Correct Answer KBS EDP MIS DSS
Multiple Choice Multiple Answer Question While developing a mission statement which of the following are considered? Correct Answer Reviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraints Your Answer Reviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraints
Select The Blank Question Partner & Public is related to ________. Correct Answer Environment Your Answer Organization
Former experiences with the organizational projects forms the behaviour of people.
4th Copy
LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Critical questions are to be answered while formulating the :Correct Answer Vision statement Your Answer Vision statement
Multiple Choice Multiple Answer Question Management of change includes :Correct Answer Management of IT project , Management of people Your Answer Management of IT project , Management of people , Management of re-engineering process
Select The Blank

Question
________ BPR methodology has a source as a "Vsens".
Correct Answer Kodak Your Answer True/False Question Kodak
"Indicative thinking" technique is used for purpose of comparison of the re-engineered process Correct Answer False Your Answer False
Multiple Choice Multiple Answer Question Business processes should be re-engineered to have in-built :Correct Answer Learning techniques , Renewal techniques , Short feedback loops Your Answer Renewal techniques , Short feedback loops
Select The Blank Question Organization has to satisfy ________ for its survival. Correct Answer External customer Your Answer External customer
Select The Blank Question The process of ordering from a supplier is called as ________ process. Correct Answer Interorganised Your Answer Interorganised
Multiple Choice Single Answer Question Application Systems Language is :Correct Answer ABAP 4
Sem 3rd
22
Your Answer
ABAP 4
Multiple Choice Multiple Answer Question The Top Management should also ensure the support of :Correct Answer Senior Managers , Stakeholders , Associates Your Answer Senior Managers , Stakeholders , Associates
Select The Blank Question Internal Individual resistance is ________ Correct Answer People Behaviour Your Answer Singular Behaviour
Multiple Choice Multiple Answer Question IT support order fulfillment process is :Correct Answer In sending & receiving the order , In checking the shipment status on order , Exchange various types of forms Your Answer In sending & receiving the order , In checking the shipment status on order , Exchange various types of forms True/False Question The software selection process may not involve errors of project content & project management. Correct Answer False Your Answer True/False Question False
Synchronize the physical & virtual parts of the process is Synchronize Principle.
Match The Following Question Purchase Manager Production Manager
Correct Answer Negotiator Leader
Your Answer Negotiator Leader
Sem 3rd
23
HR Manager PPC Manager True/False Question
Motivator Monitor
Motivator Planner
The Business Re-engineering project does not require a new culture.
Multiple Choice Multiple Answer Question ERP life cycle consists of these steps :Correct Answer ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation Your Answer ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation Multiple Choice Single Answer Question ERP system meet various demands effectively by bridging in technologies to support the :Correct Answer Business Processes Your Answer Business Processes
Multiple Choice Multiple Answer Question Measure of process reengineering as a "Velocity Goal" will be related to :Correct Answer Cycle Time Your Answer True/False Question Asset Turnover , Response Time , Customer Satisfaction
Multiple Choice Single Answer Question Which activity is performed during second phase analysis of re-engineering project? Correct Answer Conducting benchmarking Your Answer Ensuring support of top management
Sem 3rd
24
Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Carrying the process , Documentation of existing process , Establishing the measures Your Answer Documentation of existing process , Establishing the measures , Carrying the process
Multiple Choice Single Answer Question Raw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :Correct Answer Value Flow Your Answer Value Flow
Multiple Choice Single Answer Question Marketing plans, dispatch plans, production plans etc. from customer to vendor & vis--vis is termed as :Correct Answer Information Flow Your Answer Information Flow
Select The Blank Question All Barriers to BPR implementation success are the results of ________ Correct Answer Root Causes Your Answer True/False Question Root Causes
Multiple Choice Multiple Answer Question Characteristics of operational information systems are :Correct Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal Your Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal Select The Blank Question In BPR, you can manage E-Processes through ________.
Sem 3rd
25
Correct Answer E-Commerce Your Answer E-Commerce
Multiple Choice Multiple Answer Question Various vendors for ERP are :Correct Answer SAP , Oracle , JD Edwards Your Answer SAP , Oracle , Microsoft
Select The Blank Question ________ is considered as point of similarity between re-engineering & continuous improvement project. Correct Answer Organizational Change Your Answer True/False Question Organizational Change
Missing knowledge & skills regarding computers & computer applications might be severe reasons for non-acceptance. Correct Answer True Your Answer True
True/False Question
Multiple Choice Single Answer Question The principle of 'organize around outcomes, not tasks' means :Correct Answer Assigning one person or a team to accomplish a task Your Answer Assigning one person or a team to accomplish a task
Select The Blank Question The view which integrates all views & also imparts the logic dynamics of a process is called ________. Correct Answer Control View Your Answer Function View
Sem 3rd
26
Multiple Choice Single Answer Question Management of change as a most important task is in which step of BPR project? Correct Answer Implementation of re-engineering project. Your Answer True/False Question Implementation of re-engineering project.
Match The Following Question Political Risks Financial Risks Technical Risks Functional Risks True/False Question
Customer identification is an end of process re-engineering efforts.
Multiple Choice Single Answer Question The purpose of strategic plan response to the factors that are :Correct Answer Not within the organization's span of control Your Answer Within the organization's span of control
Multiple Choice Multiple Answer Question Benefit paths of process re-engineering in an organization are :Correct Answer Productivity , Quality , Velocity Your Answer Productivity , Quality , Velocity
Select The Blank Question ________ BPR methodology has a source as "Academics". Correct Answer Daven port Your Answer Kodak
Business Process Re-engineering 27
Sem 3rd
Multiple Choice Multiple Answer Question To describe potential future from current environment, organization uses :Correct Answer Reasoning techniques , Trend line plotting , Simulation techniques Your Answer Trend line plotting , Simulation techniques , Histogram sketching
th
Copy
Multiple Choice Single Answer Question A Major Principle & Tactics for Reconfiguring around Processes was :Correct Answer Orchestrate Your Answer Orchestrate
Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Delays of Supplier Payments , Longer Implementation Times , Inability to support continuous improvement & change management Multiple Choice Single Answer Question The flip side of high success potentials is :Correct Answer High project risk Your Answer Low project risk
Business Process Re-engineering 28
Sem 3rd
Select The Blank Question ________ BPR methodology has a source as a "Vsens". Correct Answer Kodak Your Answer Daven port
Multiple Choice Multiple Answer Question Steps involved in BPR Project are :Correct Answer Project Preparation , Redesign of Processes , Implement of new Processes Your Answer Project Preparation , Redesign of Processes , Implement of new Processes
Multiple Choice Multiple Answer Question TQM is related to which factor? Correct Answer Quality System , Management , Personnel Your Answer Quality System , Management
Multiple Choice Multiple Answer Question Managing E-Processes consists of :Correct Answer ERP , E-Commerce , E-Governance Your Answer ERP , E-Commerce
Multiple Choice Multiple Answer Question Due to long-term implementation of strategic plan, leader has to guard against :Correct Answer Waning of enthusiasm , Frustration , Commitment Your Answer Over enthusiasm , Frustration , Waning of enthusiasm
Multiple Choice Multiple Answer Question Customer Service Strategies are :Correct Answer Service Needs , Cost of Service , Revenue Management Your Answer Service Needs , Production Technology , Cost of Service
Multiple Choice Single Answer Question Cost reduction, customer satisfaction goals should be included in :Correct Answer Vision statement Your Answer Mission statement
Select The Blank

Sem 3rd
29
Question
In a Re-engineering project the Third phase is ________.
Correct Answer Creating vision for new process Your Answer Planning for transition
Select The Blank Question In Micro level reengineering, the performance focus is ________. Correct Answer Financial Your Answer Technical
Multiple Choice Single Answer Question Commonly used methodology in SAP R3 implementation is :Correct Answer ARIS Your Answer PM Module
Select The Blank Question Simplification & Re-engineering can overlap together from the ________ of an organization. Correct Answer Process Orientation Your Answer True/False Question Process Orientation
"Indicative thinking" technique is used for purpose of comparison of the re-engineered process Correct Answer False Your Answer True
True/False Question
The process matrix illustrates process and information system dependencies.
Sem 3rd
30
Multiple Choice Single Answer Question Example of Internal Resistance is :Correct Answer Manager Your Answer Vendor
Multiple Choice Single Answer Question Inclusion of customers in the planning process increases :Correct Answer Confidence level of strategic plan Your Answer Reliability of strategic plan
Select The Blank Question Breakthrough Results in search for & the implementation of radical change in business process are by ________. Correct Answer BPR Your Answer ERP
Multiple Choice Multiple Answer Question The Top Management should also ensure the support of :Correct Answer Senior Managers , Stakeholders , Associates Your Answer True/False Question Senior Managers , Associates , Processes
Financial integration implies that each of the participants has a financial stake in operations of other participants. Correct Answer True Your Answer True
Multiple Choice Single Answer Question Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process? Correct Answer Process benchmarking Your Answer True/False Question Process benchmarking
Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution. Correct Answer True
Sem 3rd
31
True
Organizational culture does not have any effect on re-engineering project.
Multiple Choice Multiple Answer Question Learning objectives in BPR evolution of BPR for E-Business are :Correct Answer Understand how web enabled e-business change the nature of BPR , Understand how eprocesses will be managed , Principles & tactics for redesign Your Answer Understand how web enabled e-business change the nature of BPR , Principles for organizational material requirement , Principles & tactics for redesign Select The Blank Question Hard Barrier example could be ________. Correct Answer Legal Obstacles Your Answer External Resistance
Multiple Choice Single Answer Question In a continuous process improvement mode 4th step is Correct Answer Measure the performance Your Answer Identify & implement the improvement
Correct Answer Capturing the intellectual assets Improving analysis of information
Your Answer Capturing the intellectual assets Improving analysis of information
Coordinating processes across the Coordinating processes across the distances distances Coordination between tasks & process Coordination between tasks & process

Question
Application Systems Languages are :-
Correct Answer ABAP/4 , VB , VC++ Your Answer VB , VC++
Multiple Choice Single Answer Question Resistance against indoctrination & power usage is termed as :Correct Answer Type B Resistance Your Answer Type B Resistance
Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Optimization , Short , Diverse Your Answer True/False Question Optimization , Diverse , Technology
Process re-engineering efforts should be guided by values and beliefs.
Select The Blank Question The process of ordering from a supplier is called as ________ process. Correct Answer Interorganised Your Answer Interdepartmental
Multiple Choice Single Answer Question Raw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :Correct Answer Value Flow Your Answer Cash Flow
Select The Blank Question Cycle Time, Asset Turnover & Response Time goals are achieved by ________. Correct Answer Velocity Goal
Your Answer
Productivity Goal
Select The Blank Question Open ended statements of purpose to be used when managers do not want to become entangled in specific, are called as ________. Correct Answer Goals Your Answer Visions
Select The Blank Question Squeeze out waiting time in process links to create value is ________ Principle. Correct Answer Lose Wait Your Answer True/False Question Synchronize
Select The Blank Question In Kaizen, focus is on ________ Improvement. Correct Answer Continuous Your Answer Quality
Multiple Choice Single Answer Question On which point there is similarity between re-engineering and continuous improvement? Correct Answer Time management Your Answer Type of change
6th Copy
LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question Latest ISO 9001 is in the market since the Year ________. Correct Answer 2000 Sem 3rd Business Process Re-engineering 34
Your Answer
1990
True/False Question Organizational culture does not have any effect on re-engineering project. Correct Answer False Your Answer False Select The Blank Question In Kaizen, focus is on ________ Improvement. Correct Answer Continuous Your Answer Continuous True/False Question There is a risk of project failing on account of lack of resources. Correct Answer True Your Answer True Select The Blank Question Every system has ________ that defines its scope of activities. Correct Answer Boundary Your Answer Boundary Multiple Choice Single Answer Question Goal may be defined as a specific component of :Correct Answer Business Your Answer Business Multiple Choice Multiple Answer Question Which are the objectives of business systems planning study? Correct Answer Determination of information system priorities , Managing systems resources to support business objectives Your Answer Determination of information system priorities , Managing systems resources to support business objectives , Managing quality improvement program , Improving relationship between functional and technical organization unit Select The Blank Question A strategic plan generally should not take more than ________ pages. Correct Answer Ten Your Answer Ten True/False Question If the system is accessible from outside the organization, the people within the organization may not mistrust the system. Correct Answer False Your Answer False Select The Blank Question ________ are Business process oriented information technology solutions either are not available or working. Correct Answer Technical Risk Your Answer Functional Risk Select The Blank Question ________ BPR methodology has a source as "Academics". Correct Answer Daven port Your Answer Daven port Sem 3rd Business Process Re-engineering 35
Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Delays of Supplier Payments , Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management True/False Question Systems are composed of inter related and inter dependent sub systems. Correct Answer True Your Answer True Multiple Choice Single Answer Question Internal Individual resistance describes :Correct Answer People Behaviour Your Answer People Behaviour Multiple Choice Multiple Answer Question Due to long-term implementation of strategic plan, leader has to guard against :Correct Answer Frustration , Waning of enthusiasm , Commitment Your Answer Over enthusiasm , Frustration , Waning of enthusiasm , Commitment Multiple Choice Multiple Answer Question When mission, customer base and the environment are properly considered, strategic planning produces a plan which contains/make great stride forward :Correct Answer A vision to guide decision making , Situation analysis used to develop annual business plan , Break through objectives Your Answer Profit and loss statement , Break through objectives , A vision to guide decision making , Situation analysis used to develop annual business plan Multiple Choice Multiple Answer Question Who governs the conduct in an organization? Correct Answer Values , Beliefs Your Answer Values , Beliefs , Mission , Ethics Select The Blank Question ________ BPR methodology has a source as a "Vsens". Correct Answer Kodak Your Answer Kodak Multiple Choice Multiple Answer Question Which of the following are obstacle to success of BPR project as par manganelli/Klein methodology? Correct Answer Time , Risk , Cost Your Answer Time , Risk , Cost , Culture True/False Question Work should be broadened without sacrificing depth of expertise in strategic areas. Correct Answer False Your Answer True Multiple Choice Single Answer Question Example of Internal Resistance is :Sem 3rd Business Process Re-engineering 36
Correct Answer Manager Your Answer Manager Select The Blank Question The number of core processes should be kept to ________. Correct Answer Minimum Your Answer Minimum Multiple Choice Single Answer Question Micro level reengineering deals in relation to time frame which is :Correct Answer Short Your Answer Short Multiple Choice Single Answer Question RFP stands for :Correct Answer Request For Proposal Your Answer Request For Proposal True/False Question Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution. Correct Answer True Your Answer True Match The Following Question Correct Answer Your Answer Integrative Coordination between tasks & process Coordination between tasks & process Automational Elimination human labour Elimination human labour Sequential Changing process sequence Changing process sequence Analytical Improving analysis of information Improving analysis of information
Multiple Choice Multiple Answer Question Managing E-Processes consists of :Correct Answer ERP , E-Commerce , E-Governance Your Answer ERP , E-Commerce , Education , E-Governance True/False Question The project should not be properly explained to the store managers. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Scope of ERP includes :Correct Answer Operations , Outbound Logistics , Sales & Marketing to Service Your Answer Financial Strength , Operations , Outbound Logistics , Sales & Marketing to Service Select The Blank Question Hard Barrier example could be ________. Correct Answer Legal Obstacles Your Answer Legal Obstacles Sem 3rd Business Process Re-engineering 37
Multiple Choice Multiple Answer Question Areas of Cost Reduction are :Correct Answer Materials , Machines , Quality Your Answer Materials , Machines , Investment Multiple Choice Single Answer Question A process matrix shows the relationship between :Correct Answer Business process & organizational entities Your Answer Business process & organizational entities True/False Question Missing knowledge & skills regarding computers & computer applications might be severe reasons for non-acceptance. Correct Answer True Your Answer True Multiple Choice Single Answer Question Who identify the manner in which the organisation will carry out mission? Correct Answer Value and beliefs Your Answer Value and beliefs Multiple Choice Multiple Answer Question Steps involved in BPR Project are :Correct Answer Project Preparation , Redesign of Processes , Implement of new Processes Your Answer Project Preparation , Redesign of Processes , Implement of new Processes , Training Multiple Choice Multiple Answer Question The results of SWOT analysis are used to develop :Correct Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Your Answer Continuous improvement , Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Multiple Choice Single Answer Question Internal Group resistance describes :Correct Answer Group Behaviour Your Answer Group Behaviour Multiple Choice Single Answer Question Following is one of the example of managing demand :Correct Answer Demand Generation Your Answer Investment Select The Blank Question In Micro level reengineering, the performance focus is ________. Correct Answer Financial Your Answer Technical True/False Question A completely new computer application system need not be tested thoroughly. Correct Answer False Your Answer False Select The Blank Sem 3rd Business Process Re-engineering 38
Question ________ is the operational process. Correct Answer Procurement of raw material Your Answer Procurement of raw material Multiple Choice Single Answer Question The BPR activities are used in conjunction with :Correct Answer Workflow Analysis Your Answer Workflow Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Optimization , Short , Diverse Your Answer Optimization , Short , Diverse , Technology True/False Question Former experiences with the organizational projects forms the behaviour of people. Correct Answer True Your Answer True Multiple Choice Single Answer Question Organization speaks about :Correct Answer Structure & Culture Your Answer Contents Management Match The Following Question Correct Answer Your Answer ERP Challenge 4 Organizational Intervention Faith in Package Software ERP Challenge 1 Change Management Change Management
ERP Challenge 2 Shifting from Function to Process View Organizational Intervention ERP Challenge 3 Faith in Package Software Shifting from Function to Process View
Multiple Choice Single Answer Question Application Systems Language is :Correct Answer ABAP 4 Your Answer ABAP 4 7th Copy
Select The Blank Question Research activity is a ________ process.
Sem 3rd
39
Correct Answer Knowledge based Your Answer True/False Question Knowledge based
Slow changes & gradual improvement are the characteristics of BPR.
Multiple Choice Multiple Answer Question While developing a mission statement which of the following are considered? Correct Answer Reviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraints Your Answer Reviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraints Select The Blank Question Presently maximum market of ERP is captured by ________. Correct Answer SAP Your Answer SAP
Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Multiple Choice Multiple Answer Question What are cultural attributes of an organization? Correct Answer Values , Beliefs Your Answer True/False Question Values , Mission , Vision
Implementation of re-engineered project is done through pilot case.
Sem 3rd
40
Select The Blank Question A strong facilitator & experienced practitioner who brings the methodology with him is ________. Correct Answer Role A Your Answer Consultant
Multiple Choice Multiple Answer Question Scope of ERP includes :Correct Answer Outbound Logistics , Operations , Sales & Marketing to Service Your Answer Operations , Outbound Logistics , Sales & Marketing to Service
Multiple Choice Multiple Answer Question The techniques used for understanding the current process are :Correct Answer Flow chart techniques , Fish bone diagram , Quality function deployment technique Your Answer Flow chart techniques , Fish bone diagram , Quality function deployment technique
Select The Blank Question Every system has ________ that defines its scope of activities. Correct Answer Boundary Your Answer Subsystem
Multiple Choice Single Answer Question Incremental change in the process is:Correct Answer Process Simplification Your Answer Process Simplification
Multiple Choice Single Answer Question Partner & Public is related to :Correct Answer Environment Your Answer True/False Question Environment
EPC represents an event which triggers of a set of the functions & functions culminate in events & so on. Correct Answer True
True
Success factor for BPR is a proper composition of re-engineering team with in-depth knowledge of the topic. Correct Answer True Your Answer True
Multiple Choice Single Answer Question Re-engineering projects targeting cross functional business processes, but are contained within business unit are called :Correct Answer Interventional Your Answer Intra functional
Select The Blank Question Make the process intimate with the preferences & habits of ________. Correct Answer Participants Your Answer True/False Question Participants
The process matrix illustrates process and information system dependencies.
Multiple Choice Multiple Answer Question Select the Operating Systems from the following :Correct Answer Unix , Windows NT , IBM MVS Your Answer Unix , Windows NT , IBM MVS

Question
Process orientation means :-
Correct Answer Organizing companies around their processes Your Answer Organizing companies around their processes
Multiple Choice Single Answer Question BPR is rethinking of the business processes to improve the speed, quality & output of :Correct Answer Product or Services Your Answer True/False Question Product or Services
Multiple Choice Single Answer Question The BPR activities are used in conjunction with :Correct Answer Workflow Analysis Your Answer Workflow Analysis
Match The Following Question DSS TPS MIS KBS True/False Question
Correct Answer Decision Support System Transaction Processing system Management Information System Knowledge Based System
Your Answer Decision Support System Transaction Processing system Management Information System Knowledge Based System
Information Technology is one of the key tools employed in the change process.
Sem 3rd
43
Multiple Choice Multiple Answer Question ERP can be made effective by :Correct Answer Performance assessment , Documentation , Training Your Answer True/False Question Performance assessment , Documentation , Training
The critic communicates openly & demonstrates constructive behaviour towards the project goals. Correct Answer True Your Answer True
Multiple Choice Single Answer Question A need to revisit the organization's vision statement may be due to :Correct Answer Benchmarking Your Answer Benchmarking
Select The Blank Question BPR Stalward is ________. Correct Answer Dr. Juran Your Answer Dr. Juran
Select The Blank Question Activities performed by top management level are called as ________ activities Correct Answer Strategic Your Answer Strategic
Sem 3rd
44
Multiple Choice Multiple Answer Question Designing new business process is normally done by :Correct Answer Starting with clean slate. , Without taking into account the legacy process , Suspending current rules/procedure Your Answer Starting with clean slate. , Without taking into account the legacy process , Suspending current rules/procedure Multiple Choice Single Answer Question The Behaviour of Critic is :Correct Answer Open Your Answer Open
Multiple Choice Multiple Answer Question Hierarchical Levels are :Correct Answer Top , Middle , Bottom Your Answer Top , Middle , Bottom
Multiple Choice Single Answer Question RFP stands for :Correct Answer Request For Proposal Your Answer Request For Proposal
Multiple Choice Single Answer Question Which of the following technique can be used for understanding the current process? Correct Answer Quality function deployment technique Your Answer Quality function deployment technique
Multiple Choice Multiple Answer Question Which of the following are obstacle to success of BPR project as par manganelli/Klein methodology? Correct Answer Time , Risk , Cost Your Answer Time , Risk , Cost
Select The Blank Question Cycle Time, Asset Turnover & Response Time goals are achieved by ________. Correct Answer Velocity Goal Your Answer Velocity Goal
Select The Blank Question In a Re-engineering project the Third phase is ________.
Sem 3rd
45
Correct Answer Creating vision for new process Your Answer Creating vision for new process
th
Copy
LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question Role A in BPR is ________ Correct Answer Facilitator Your Answer True/False Question Facilitator
Multiple Choice Single Answer Question EDP stands for :Correct Answer Electronic Data Processing Your Answer Electronic Data Processing
Multiple Choice Single Answer Question Which statement identifies operations major product and services, customers?
Correct Answer Mission Your Answer Accounts
Select The Blank Question People Problems are called as ________ Correct Answer Soft Barriers Your Answer Soft Barriers
Multiple Choice Multiple Answer Question Characteristics of Tactical Information systems are :Correct Answer Thinks about current , Information is in the form of summary , Nature of data is somewhat unstructural Your Answer Thinks about current , Information is in the form of summary , Information used for goal oriented decision Match The Following Question Involvement & participation Over sophistication Delivery of value Concentrate on Correct Answer Encourage Avoid Priority Outputs Your Answer Encourage Avoid Priority Outputs
Multiple Choice Multiple Answer Question Application Systems Languages are :Correct Answer ABAP/4 , VB , VC++ Your Answer True/False Question ABAP/4 , VB , VC++
Mission and vision are organizational attributes.
Multiple Choice Multiple Answer Question Financial Motivations are :Correct Answer Promotion , Incentive , Bonus Your Answer Incentive , Bonus

Question
On which point there is similarity between re-engineering and continuous improvement?
Correct Answer Time management Your Answer Type of change
Select The Blank Question Increasing lead time is related to ________. Correct Answer Purchase Process Your Answer True/False Question Purchase Process
To implement IT enabled SCM, it is necessary to reengineer the entire supply chain.
Select The Blank Question Quality Management Deployment Tool is ________. Correct Answer TQM Your Answer True/False Question TQM
True/False Question
Multiple Choice Single Answer Question Re-engineering projects bridging two or more business units, such as the company acts customers and suppliers is :Correct Answer Inter-organizational
Sem 3rd
48
Your Answer
Inter-organizational
Select The Blank Question Duration of strategic benchmarking program is generally________. Correct Answer 4 to 6 months Your Answer 4 to 6 months
Select The Blank Question ________ are those things that the organization does best. Correct Answer Core competencies Your Answer Core competencies
Multiple Choice Multiple Answer Question Guidelines for Business transformation are :Correct Answer Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications Your Answer Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications Multiple Choice Multiple Answer Question Who are the process stake holders? Correct Answer Customers , Suppliers , Higher authority Your Answer Customers , Creditors , Suppliers
Multiple Choice Multiple Answer Question Characteristics of Business Process are :Correct Answer Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group Your Answer Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Optimization , Short , Diverse Your Answer Optimization , Short , Diverse
Multiple Choice Multiple Answer Question Which questions are to be answered while formulating vision statement? Correct Answer What business an organization want to be in? , What organization's competitors do? , What organizations need to stay in competition? Your Answer What business an organization want to be in? , What organization's competitors do? , What organizations need to stay in competition? True/False
Question
Select The Blank Question ________ weigh the efficiency and productivity by characteristics of a process. Correct Answer PCM Your Answer PCM
Multiple Choice Single Answer Question Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process? Correct Answer Process benchmarking Your Answer Process benchmarking
Multiple Choice Single Answer Question Which of the following activity is included in planning phase of re-engineering project? Correct Answer Defining scope and boundaries of project Your Answer Conducting benchmarking
Multiple Choice Single Answer Question Companies undertaking BPR projects typically look for :Correct Answer Drastic Improvements
Sem 3rd
50
Your Answer
Drastic Improvements
Multiple Choice Multiple Answer Question Role of Consultant is :Correct Answer Advisor , Leader , Facilitator Your Answer Advisor , Leader , Facilitator
Multiple Choice Single Answer Question Environment speaks about :Correct Answer Partner & Public Your Answer Partner & Public
Multiple Choice Single Answer Question In TQC term, C stands for :Correct Answer Culture Your Answer True/False Question Control
True/False Question
The responsibility of implementation of strategic plan can be delegated.
Match The Following Question Secondary Process Knowledge Process Key Process Operational Process True/False Question
Correct Answer Maintenance Research & Development Process supporting the mission of company Manufacturing
Your Answer Maintenance Research & Development Process supporting the mission of company Manufacturing
Systems are composed of inter related and inter dependent sub systems.
Sem 3rd
51
Multiple Choice Multiple Answer Question Which of the following are the derivatives of business system planning methodology? Correct Answer Information system planning , Information requirement study Your Answer Information system planning , Information requirement study
Multiple Choice Single Answer Question Cost reduction, customer satisfaction goals should be included in :Correct Answer Vision statement Your Answer Vision statement
Select The Blank Question Contents Management is related to ________. Correct Answer Project Your Answer Project
Select The Blank Question In case of ________ people confront the project or the project gradually loses commitment by upper management. Correct Answer Political Risk Your Answer Political Risk
Multiple Choice Multiple Answer Question Integration Strategies are :Correct Answer Information Integration , Decision Integration , Financial Integration Your Answer Information Integration , Decision Integration , Financial Integration
th
Copy LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False Question Synchronize the physical & virtual parts of the process is Synchronize Principle. Correct Answer True Your Answer True Select The Blank Question Internal Resistance is ________ Correct Answer Manager Your Answer Manager Sem 3rd Business Process Re-engineering 52
True/False Question The Business Re-engineering project does not require a new culture. Correct Answer False Your Answer False Multiple Choice Single Answer Question Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process? Correct Answer Process benchmarking Your Answer Re-engineering software Select The Blank Question A person performing interpersonal role in organisation is a ________. Correct Answer Leader Your Answer Negotiator Multiple Choice Single Answer Question Re-engineered projects aimed at single and isolated tasks, activities or for single functions are called as :Correct Answer Intra functional Your Answer Inter-functional Match The Following Question Correct Answer Your Answer Used to
Instant messaging For real time exchange of notes & messages conduct toll-free conversation Chat Used to conduct toll-free conversation messages
For real time exchange of notes &
Bulletin Board Used to post notices Used to post notices Video For tele-conferencingFor tele-conferencing
Multiple Choice Multiple Answer Question Select the Operating Systems from the following :Correct Answer Unix , Windows NT , IBM MVS Your Answer Unix , Windows NT Select The Blank Question Financial Year in India ends on ________. Correct Answer 31st March Your Answer 31st March Multiple Choice Single Answer Question The Concept "Benefits to Society" implies fulfillment of requirements of :Correct Answer Society Your Answer Society Select The Blank Question Organization has to satisfy ________ for its survival. Correct Answer External customer Your Answer External customer Sem 3rd Business Process Re-engineering 53
Select The Blank Question People Problems are called as ________ Correct Answer Soft Barriers Your Answer Soft & Hard Barriers Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Delays of Supplier Payments , Longer Implementation Times , Inability to support continuous improvement & change management True/False Question The skeptic demonstrates a similar behaviour to the critic. Correct Answer True Your Answer True Multiple Choice Single Answer Question A Successful Business case should have thrust on which issue? Correct Answer Production Your Answer Production Multiple Choice Multiple Answer Question What are cultural attributes of an organization? Correct Answer Values , Beliefs Your Answer Values , Mission , Vision Select The Blank Question RFP is ________. Correct Answer Request For Proposal Your Answer Request For Proposal True/False Question The banks efforts for technology upgradation should precede the business re-engineering. Correct Answer False Your Answer True Multiple Choice Single Answer Question Which process is not dominant in Business Process Re-engineering? Correct Answer Product development Your Answer Procurement Select The Blank Question Research activity is a ________ process. Correct Answer Knowledge based Your Answer Knowledge based Select The Blank Question ________ is considered as point of similarity between re-engineering & continuous improvement project. Correct Answer Organizational Change Your Answer Organizational Change Multiple Choice Single Answer Question Delivery of product & services is :Correct Answer Customer facing process Your Answer Secondary process Sem 3rd Business Process Re-engineering 54
Select The Blank Question Quality Management Deployment Tool is ________. Correct Answer TQM Your Answer SCM True/False Question The business case should be a Elaborate & Long document. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Critical Success factor in business are :Correct Answer Cost reduction , Quality enhancement , Service improvement Your Answer Cost reduction , Quality enhancement True/False Question Process orientation organize companies around their processes. Correct Answer True Your Answer True True/False Question Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool. Correct Answer True Your Answer True Match The Following Question Correct Answer ERP's Logical Extension 4 ERP's Logical Extension 1 ERP's Logical Extension 2 ERP's Logical Extension 3 KBS EDP MIS DSS
Multiple Choice Single Answer Question Micro level reengineering deals in relation to time frame which is :Correct Answer Short Your Answer Short Multiple Choice Multiple Answer Question Which of the following are process re-designing technique & tools? Correct Answer Simulation , Indicative thinking Your Answer Simulation , Indicative thinking True/False Question Financial integration implies that each of the participants has a financial stake in operations of other participants. Correct Answer True Your Answer True True/False Question Mission and vision are organizational attributes. Correct Answer True Sem 3rd Business Process Re-engineering 55
Your Answer
True
Multiple Choice Multiple Answer Question Inventory Strategy is related to :Correct Answer Demand Forecasting , Inventory Planning , Planning of Stocking Facilities Your Answer Demand Forecasting , Inventory Planning , Planning of Stocking Facilities True/False Question Background section of business systems planning study report explain the objectives of the study and the methods used. Correct Answer True Your Answer True Multiple Choice Single Answer Question From a process view point, highest priority in an organization is given to : Correct Answer Satisfaction of customer Your Answer Satisfaction of customer Multiple Choice Multiple Answer Question To describe potential future from current environment, organization uses :Correct Answer Reasoning techniques , Trend line plotting , Simulation techniques Your Answer Reasoning techniques , Simulation techniques True/False Question For successful implementation of ERP, it is necessary to carry out business process re-engineering in the organization to derive full advantage from the ERP system. Correct Answer True Your Answer True Multiple Choice Single Answer Question Re-engineering projects targeting cross functional business processes, but are contained within business unit are called :Correct Answer Interventional Your Answer Intra functional Multiple Choice Single Answer Question Raw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :Correct Answer Value Flow Your Answer Value Flow Multiple Choice Single Answer Question Incremental change in the process is:Correct Answer Process Simplification Your Answer Process Re-engineering Select The Blank Question In BPR, you can manage E-Processes through ________. Correct Answer E-Commerce Your Answer TQM Multiple Choice Multiple Answer Sem 3rd Business Process Re-engineering 56
Question The results of SWOT analysis are used to develop :Correct Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Your Answer Continuous improvement , Business plan , Process reengineering plan Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Optimization , Short , Diverse Your Answer Optimization , Short , Diverse Multiple Choice Single Answer Question Project speaks about :Correct Answer Contents Management Your Answer Contents Management Multiple Choice Multiple Answer Question Customer service and supply chain process covers :Correct Answer Customer ordering and delivering , Forecasting customer orders , Delivering product to distribution centers Your Answer Customer ordering and delivering , Delivering product to distribution centers Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Documentation of existing process , Establishing the measures , Carrying the process Your Answer Establishing the measures , Carrying the process True/False Question Organizational culture does not have any effect on re-engineering project. Correct Answer False Your Answer True 10 Copy BPR Select The Blank Question Role A in BPR is ________ Correct Answer Your Answer True/False Question Correct Answer Your Answer True/False Question Facilitator Facilitator
th
The skeptic demonstrates a similar behaviour to the critic. True True
Sem 3rd
57
False False
Select The Blank Question Hard Barrier example could be ________. Correct Answer Your Answer Legal Obstacles Legal Obstacles
Multiple Choice Single Answer Question EDP stands for :Correct Answer Your Answer Electronic Data Processing Electronic Data Processing
Multiple Choice Single Answer Question Which statement identifies operations major product and services, customers? Correct Answer Your Answer Mission Accounts
Select The Blank Question People Problems are called as ________ Correct Answer Your Answer Soft Barriers Soft Barriers
Multiple Choice Multiple Answer Question Characteristics of Tactical Information systems are :Correct Answer Your Answer Thinks about current , Information is in the form of summary , Nature of data is somewhat unstructural Thinks about current , Information is in the form of summary , Information used for goal oriented decision
Match The Following Question Involvement & participation Over sophistication Delivery of value Concentrate on
Correct Answer Encourage Avoid Priority Outputs
Your Answer Encourage Avoid Priority Outputs
Multiple Choice Multiple Answer Sem 3rd Business Process Re-engineering 58
Question Correct Answer Your Answer True/False Question Correct Answer Your Answer
Application Systems Languages are :ABAP/4 , VB , VC++ ABAP/4 , VB , VC++
Mission and vision are organizational attributes. True True
Multiple Choice Multiple Answer Question Financial Motivations are :Correct Answer Your Answer Promotion , Incentive , Bonus Incentive , Bonus
Multiple Choice Single Answer Question On which point there is similarity between re-engineering and continuous improvement? Correct Answer Your Answer Time management Type of change
Multiple Choice Single Answer Question Micro level reengineering deals in relation to time frame which is :Correct Answer Your Answer Short Short
Select The Blank Question Increasing lead time is related to ________. Correct Answer Your Answer True/False Question Correct Answer Your Answer Purchase Process Purchase Process
Select The Blank Question Quality Management Deployment Tool is ________. Correct Answer TQM Sem 3rd
59
Your Answer True/False Question Correct Answer Your Answer True/False Question Correct Answer Your Answer
TQM
During implementation of re-engineered processes, top management should provide a support. False True
Multiple Choice Single Answer Question Re-engineering projects bridging two or more business units, such as the company acts customers and suppliers is :Correct Inter-organizational Answer Your Answer Inter-organizational Select The Blank Question Duration of strategic benchmarking program is generally________. Correct Answer Your Answer 4 to 6 months 4 to 6 months
Select The Blank Question ________ are those things that the organization does best. Correct Answer Your Answer Core competencies Core competencies
Multiple Choice Multiple Answer Question Guidelines for Business transformation are :Correct Answer Your Answer Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications
Multiple Choice Multiple Answer Question Who are the process stake holders? Correct Answer Your Answer Customers , Suppliers , Higher authority Customers , Creditors , Suppliers
Sem 3rd
60
Multiple Choice Multiple Answer Question Characteristics of Business Process are :Correct Answer Your Answer Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group
Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Your Answer Optimization , Short , Diverse Optimization , Short , Diverse
Multiple Choice Multiple Answer Question Which questions are to be answered while formulating vision statement? Correct Answer Your Answer What What What What business an organization want to be in? , What organization's competitors do? , organizations need to stay in competition? business an organization want to be in? , What organization's competitors do? , organizations need to stay in competition?
Values and beliefs are to be articulated to withstand in the adversity. False False
Multiple Choice Single Answer Question BPR means :Correct Answer Your Answer Business Process Re-engineering Business Process Re-engineering
Select The Blank Question ________ weigh the efficiency and productivity by characteristics of a process. Correct Answer Your Answer PCM PCM
Multiple Choice Single Answer Question Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process? Correct Process benchmarking Answer Your Answer Process benchmarking Multiple Choice Single Answer Question Which of the following activity is included in planning phase of re-engineering project?
Sem 3rd
61
Defining scope and boundaries of project Conducting benchmarking
Multiple Choice Multiple Answer Question During Design Phase, the Top Management should :Correct Answer Your Answer Listen , Respond , Feedback Listen , Respond , Feedback
Select The Blank Question Due to process matrix all elements of process re-engineering are understood in terms of their ________. Correct Inter relationship Answer Your Answer Inter relationship Multiple Choice Single Answer Question Companies undertaking BPR projects typically look for :Correct Answer Your Answer Drastic Improvements Drastic Improvements
Multiple Choice Multiple Answer Question Role of Consultant is :Correct Answer Your Answer Advisor , Leader , Facilitator Advisor , Leader , Facilitator
Multiple Choice Single Answer Question Environment speaks about :Correct Answer Your Answer Partner & Public Partner & Public
Multiple Choice Single Answer Question In TQC term, C stands for :Correct Answer Your Answer True/False Question Correct Answer Your Answer Culture Control
Choice of appropriate channel depends upon the type product or services to be marketed, the volume involved. True True Business Process Re-engineering 62
Sem 3rd
The responsibility of implementation of strategic plan can be delegated. False False
Your Answer Maintenance Research & Development
Systems are composed of inter related and inter dependent sub systems. True True
Multiple Choice Multiple Answer Question Which of the following are the derivatives of business system planning methodology? Correct Answer Your Answer Information system planning , Information requirement study Information system planning , Information requirement study
Multiple Choice Single Answer Question Cost reduction, customer satisfaction goals should be included in :Correct Answer Your Answer Vision statement Vision statement
Select The Blank Question Contents Management is related to ________. Correct Answer Your Answer Project Project
Select The Blank Question In case of ________ people confront the project or the project gradually loses commitment by upper management. Correct Political Risk Answer Sem 3rd Business Process Re-engineering 63
Your Answer
Political Risk
Multiple Choice Multiple Answer Question Integration Strategies are :Correct Answer Your Answer Information Integration , Decision Integration , Financial Integration Information Integration , Decision Integration , Financial Integration
11th Copy BPR True/False Question Correct Answer Your Answer Measurements are central to a fact based decision-making process. True True
Select The Blank Question Research activity is a ________ process. Correct Answer Your Answer True/False Question Correct Answer Your Answer Knowledge based Knowledge based
Slow changes & gradual improvement are the characteristics of BPR. False True
Multiple Choice Multiple Answer Question While developing a mission statement which of the following are considered? Correct Answer Your Answer Reviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraints Reviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraints
Select The Blank Question Presently maximum market of ERP is captured by ________. Correct Answer Your Answer SAP SAP
Multiple Choice Multiple Answer Question Types of Resisting Behaviour are :-
Sem 3rd
64
Terrorist , Critic , Skeptic Terrorist , Critic , Skeptic
Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Your Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management
Multiple Choice Multiple Answer Question What are cultural attributes of an organization? Correct Answer Your Answer True/False Question Correct Answer Your Answer Values , Beliefs Values , Mission , Vision
Implementation of re-engineered project is done through pilot case. True True
Select The Blank Question A strong facilitator & experienced practitioner who brings the methodology with him is ________. Correct Role A Answer Your Answer Consultant Multiple Choice Multiple Answer Question Scope of ERP includes :Correct Answer Your Answer Outbound Logistics , Operations , Sales & Marketing to Service Operations , Outbound Logistics , Sales & Marketing to Service
Multiple Choice Multiple Answer Question The techniques used for understanding the current process are :Correct Answer Your Answer Flow chart techniques , Fish bone diagram , Quality function deployment technique Flow chart techniques , Fish bone diagram , Quality function deployment technique
Select The Blank Question Every system has ________ that defines its scope of activities. Correct Answer Your Answer Boundary Subsystem Business Process Re-engineering 65
Sem 3rd
Multiple Choice Single Answer Question Incremental change in the process is:Correct Answer Your Answer Process Simplification Process Simplification
Multiple Choice Multiple Answer Question ERP can be made effective by :Correct Answer Your Answer Performance assessment , Documentation , Training Performance assessment , Documentation , Training
Multiple Choice Single Answer Question Partner & Public is related to :Correct Answer Your Answer True/False Question Correct Answer Your Answer True/False Question Correct Answer Your Answer Environment Environment
EPC represents an event which triggers of a set of the functions & functions culminate in events & so on. True True
Success factor for BPR is a proper composition of re-engineering team with in-depth knowledge of the topic. True True
Multiple Choice Single Answer Question Re-engineering projects targeting cross functional business processes, but are contained within business unit are called :Correct Interventional Answer Your Answer Intra functional Select The Blank Question Make the process intimate with the preferences & habits of ________. Correct Answer Your Answer True/False Participants Participants
Sem 3rd
66
Question Correct Answer Your Answer True/False Question Correct Answer Your Answer
The process matrix illustrates process and information system dependencies. False False
Multiple Choice Single Answer Question All Barriers to BPR implementation success are the results of :Correct Answer Your Answer Root Causes Root Causes
Multiple Choice Multiple Answer Question Select the Operating Systems from the following :Correct Answer Your Answer Unix , Windows NT , IBM MVS Unix , Windows NT , IBM MVS
Multiple Choice Single Answer Question BPR is rethinking of the business processes to improve the speed, quality & output of :Correct Answer Your Answer True/False Question Correct Answer Your Answer Product or Services Product or Services
BPR & SCM are closely linked with each other. True True
Multiple Choice Single Answer Question The BPR activities are used in conjunction with :Correct Answer Workflow Analysis Sem 3rd
67
Your Answer
Workflow Analysis
Match The Following Question DSS TPS MIS KBS
Correct Answer Decision Support System Transaction Processing system
Your Answer Decision Support System Transaction Processing system
Management Information System Management Information System Knowledge Based System Knowledge Based System
Information Technology is one of the key tools employed in the change process. True True
Multiple Choice Multiple Answer Question ERP can be made effective by :Correct Answer Your Answer True/False Question Correct Answer Your Answer Performance assessment , Documentation , Training Performance assessment , Documentation , Training
The critic communicates openly & demonstrates constructive behaviour towards the project goals. True True
Select The Blank Question Breakthrough Results in search for & the implementation of radical change in business process are by ________. Correct BPR Answer Your Answer BPR Multiple Choice Single Answer Question A need to revisit the organization's vision statement may be due to :Sem 3rd
68
Benchmarking Benchmarking
Select The Blank Question BPR Stalward is ________. Correct Answer Your Answer Dr. Juran Dr. Juran
Select The Blank Question Activities performed by top management level are called as ________ activities Correct Answer Your Answer Strategic Strategic
Multiple Choice Multiple Answer Question Designing new business process is normally done by :Correct Answer Your Answer Starting with clean slate. , Without taking into account the legacy process , Suspending current rules/procedure Starting with clean slate. , Without taking into account the legacy process , Suspending current rules/procedure
Multiple Choice Single Answer Question The Behaviour of Critic is :Correct Answer Your Answer Open Open
Multiple Choice Multiple Answer Question Hierarchical Levels are :Correct Answer Your Answer Top , Middle , Bottom Top , Middle , Bottom
Multiple Choice Single Answer Sem 3rd Business Process Re-engineering 69
RFP stands for :Request For Proposal Request For Proposal
Multiple Choice Single Answer Question Which of the following technique can be used for understanding the current process? Correct Answer Your Answer Quality function deployment technique Quality function deployment technique
Multiple Choice Multiple Answer Question Which of the following are obstacle to success of BPR project as par manganelli/Klein methodology? Correct Time , Risk , Cost Answer Your Answer Time , Risk , Cost Select The Blank Question Cycle Time, Asset Turnover & Response Time goals are achieved by ________. Correct Answer Your Answer Velocity Goal Velocity Goal
Select The Blank Question In a Re-engineering project the Third phase is ________. Correct Answer Your Answer Creating vision for new process Creating vision for new process
Select The Blank Question Print Media Clippings are produced by ________ Correct Answer Your Answer Media Partners Media Partners
Sem 3rd
70
LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question ________ BPR methodology has a source as a "Vsens". Correct Answer Kodak Your Answer True/False Question Hammer/Champy
Not to Capture information digitally at the source & propagate it through the process is Digitize & Propagate Principle. Correct Answer False Your Answer True
Multiple Choice Multiple Answer Question What are organizational attributes? Correct Answer Mission , Vision Your Answer True/False Question Mission , Vision
True/False Question
Multiple Choice Single Answer Question From a process view point, highest priority in an organization is
given to : Correct Answer Satisfaction of customer Your Answer Satisfaction of customer
Multiple Choice Multiple Answer Question MRP II is associated with :Correct Answer Men , Machine , Material Your Answer True/False Question Men , Machine , Material
Multiple Choice Single Answer Question Which of the following activity is not included in planning phase of re-engineering project? Correct Answer Conducting benchmarking Your Answer Conducting benchmarking
Select The Blank Question Print Media Clippings are produced by ________ Correct Answer Media Partners Your Answer True/False Question Media Partners
Multiple Choice Multiple Answer Question Keep the other Senior Managers & stake-holders informed about :Correct Answer Project , Status , Obstacles Your Answer Status , Obstacles
Multiple Choice Multiple Answer Question Sales and manufacturing business process covers :Correct Answer Market/Marketing research , Stimulation of end users interest , Developing customers partnership Your Answer Market/Marketing research , Stimulation of end users interest , Developing customers partnership Select The Blank Question ________ quantity the response and cycle time characteristics of a process. Correct Answer PTM Your Answer PTM
Multiple Choice Single Answer Question Internal Individual resistance describes :Correct Answer People Behaviour Your Answer People Behaviour
Multiple Choice Single Answer Question The BPR principles state that when an inspector is inspecting goods the inspection report should be :Correct Answer Made by the inspector himself to eliminate the probability of errors Your Answer Made by the inspector himself to eliminate the probability of errors Select The Blank Question Activities performed by top management level are called as ________ activities Correct Answer Strategic Your Answer Strategic
Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Match The Following Question Political Risks Financial Risks Technical Risks Functional Risks
Multiple Choice Single Answer Question Which of the following activity is included in planning phase of re-engineering project?
Correct Answer Defining scope and boundaries of project Your Answer Defining scope and boundaries of project
Multiple Choice Multiple Answer Question Characteristics of operational information systems are :Correct Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal Your Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal Multiple Choice Multiple Answer Question Who governs the conduct in an organization? Correct Answer Values , Beliefs Your Answer Values , Beliefs
Select The Blank Question ________ BPR methodology has a source as "Academics". Correct Answer Daven port Your Answer True/False Question Daven port
True/False Question
Correct Answer True Your Answer True/False True
Question
Multiple Choice Single Answer Question Only one Group consisting of representatives from purchase, manufacturing, operation, finance etc. is :Correct Answer Single Entity Your Answer Multiple Entity
Multiple Choice Single Answer Question Reducing lead time is related to :Correct Answer Procurement Process Your Answer Procurement Process
Multiple Choice Single Answer Question The Project does not yield the high ROI expected is termed as :Correct Answer Financial Risk Your Answer Financial Risk
Multiple Choice Single Answer Question Which activity is performed during second phase analysis of reengineering project? Correct Answer Conducting benchmarking Your Answer Conducting benchmarking
Multiple Choice Multiple Answer Question Due to long-term implementation of strategic plan, leader has to guard against :Correct Answer Frustration , Waning of enthusiasm , Commitment Your Answer Frustration , Waning of enthusiasm
True/False Question
The fourth step in business system planning is the development of process map. Correct Answer False Your Answer False
Multiple Choice Single Answer Question MIS stands for :Correct Answer Management Information System Your Answer Management Information System
Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Documentation of existing process , Establishing the measures , Carrying the process Your Answer Documentation of existing process , Establishing the measures , Carrying the process Multiple Choice Multiple Answer Question The results of SWOT analysis are used to develop :Correct Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Your Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Multiple Choice Multiple Answer Question Which of the following points are considered for similarities between re-engineering and continuous improvement? Correct Answer Time investment , Organizational change Your Answer Time investment , Organizational change
Select The Blank Question The view which integrates all views & also imparts the logic dynamics of a process is called ________. Correct Answer Control View Your Answer Organization View
Select The Blank Question The process of ordering from a supplier is called as ________ process.
Correct Answer Interorganised Your Answer Interorganised
LIST OF ATTEMPTED QUESTIONS AND ANSWERS True/False Question A completely new computer application system need not be tested thoroughly. Correct Answer False Your Answer False True/False Question "Indicative thinking" technique is used for purpose of comparison of the re-engineered process Correct Answer False Your Answer False Multiple Choice Single Answer Question From a process view point, highest priority in an organization is given to : Correct Answer Satisfaction of customer Your Answer Satisfaction of customer True/False Question Systems are composed of inter related and inter dependent sub systems. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Learning objectives in BPR evolution of BPR for E-Business are :Correct Answer Understand how web enabled e-business change the nature of BPR , Understand how e-processes will be managed , Principles & tactics for redesign Your Answer Principles for organizational material requirement , Understand how e-processes will be managed , Principles & tactics for redesign Multiple Choice Single Answer Question Which statement identifies operations major product and services, customers? Correct Answer Mission Your Answer Mission Multiple Choice Single Answer Question ERP was introduced in the year :Correct Answer 1990
Your Answer
1990
Multiple Choice Single Answer Question BPR is search for & the implementation of radical change in business process to achieve :Correct Answer Breakthrough Results Your Answer Breakthrough Results Match The Following Question Correct Answer Your Answer Macro Level Long Rate of Interest ROI Return of Investment Return of Investment Process Levels Micro & Macro Micro & Macro Micro Level Short Retention
Select The Blank Question Internal Individual resistance is ________ Correct Answer People Behaviour Your Answer Group Behaviour True/False Question Values and beliefs are to be articulated to withstand in the adversity. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question What are organizational attributes? Correct Answer Mission , Vision Your Answer Mission , Vision Multiple Choice Multiple Answer Question Which are necessary inputs to process re-engineering? Correct Answer Break through objectives , Process vision , Performance measure Your Answer Break through objectives , Process vision , Process control Multiple Choice Multiple Answer Question Distribution Strategy can be applied for these issues :-
Correct Answer Channel Selection , Supply Chain Configuration , Distribution Planning Your Answer Channel Selection , Supply Chain Configuration , Distribution Planning True/False Question The skeptic demonstrates a similar behaviour to the critic. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Environmental impact are :Correct Answer Air , Water , Sound Your Answer Water , Sound , Air Select The Blank Question Increasing lead time is related to ________. Correct Answer Purchase Process Your Answer Materials Multiple Choice Multiple Answer Question Management of change includes :Correct Answer Management of IT project , Management of people Your Answer Management of IT project , Management of people , Management of re-engineering process Select The Blank Question Role A in BPR is ________ Correct Answer Facilitator Your Answer Facilitator True/False Question Outside members of Vision team should not have knowledge about current process of organization. Correct Answer True Your Answer True Multiple Choice Single Answer Question ERP system meet various demands effectively by bridging in technologies to support the :Correct Answer Business Processes Your Answer Business Processes Select The Blank
Question RFP is ________. Correct Answer Request For Proposal Your Answer Request For Progress Multiple Choice Multiple Answer Question Which of the following are the derivatives of business system planning methodology? Correct Answer Information system planning , Information requirement study Your Answer Information system planning , Information requirement study , Time & motion study Multiple Choice Multiple Answer Question Application Systems Languages are :Correct Answer ABAP/4 , VB , VC++ Your Answer ABAP/4 , VB , VC++ Multiple Choice Single Answer Question Resistance against reasonable thinking & actions is termed as :Correct Answer Type A Resistance Your Answer Type A Resistance Select The Blank Question In Kaizen, focus is on ________ Improvement. Correct Answer Continuous Your Answer Continuous Select The Blank Question The number of core processes should be kept to ________. Correct Answer Minimum Your Answer Minimum True/False Question Information Technology is one of the key tools employed in the change process. Correct Answer True Your Answer True Multiple Choice Single Answer Question Environment speaks about :Correct Answer Partner & Public Your Answer Structure & Culture Multiple Choice Multiple Answer
Question Measure of process reengineering as a "Velocity Goal" will be related to :Correct Answer Cycle Time Your Answer Cycle Time , Asset Turnover , Response Time Multiple Choice Multiple Answer Question Critical Success factor in business are :Correct Answer Cost reduction , Quality enhancement , Service improvement Your Answer Cost reduction , Quality enhancement , Service improvement Select The Blank Question Squeeze out waiting time in process links to create value is ________ Principle. Correct Answer Lose Wait Your Answer Synchronize Multiple Choice Multiple Answer Question Which of the following are obstacle to success of BPR project as par manganelli/Klein methodology? Correct Answer Time , Risk , Cost Your Answer Time , Risk , Cost Multiple Choice Single Answer Question Example of Internal Resistance is :Correct Answer Manager Your Answer Manager
Choice of appropriate channel depends upon the type product or services to be marketed, the volume involved. True True
Multiple Choice Multiple Answer Question Customer service and supply chain process covers :Correct Answer Your Answer Customer ordering and delivering , Forecasting customer orders , Delivering product to distribution centers Forecasting customer orders , Developing organisation to meet customer's needs , Customer ordering and delivering
Activities performed by middle management is :Strategic activities Tactical activities
Multiple Choice Single Answer Question Business process oriented IT solutions either are not available or working is termed as :Correct Answer Your Answer Technical Risk Functional Risk
A business process is defined as "a set of logically related tasks performed to achieve a desired business outcome". True True
Select The Blank Question Internal Individual resistance is ________ Correct Answer Your Answer People Behaviour People Behaviour
Multiple Choice Single Answer Question Which of the following is an Operating System? Correct Answer Your Answer Unix Unix
Select The Blank Question Make the process intimate with the preferences & habits of ________. Correct Answer Your Answer Participants Participants
True/False Question Correct Answer
Values and beliefs are to be articulated to withstand in the adversity. False
Your Answer
True
Outside members of Vision team should not have knowledge about current process of organization. True False
Multiple Choice Single Answer Question From a process view point, highest priority in an organization is given to : Correct Answer Your Answer Satisfaction of customer Satisfaction of customer
Select The Blank Question BPR Stalward is ________. Correct Answer Your Answer Dr. Juran Narasimha
Multiple Choice Single Answer Question A Business process is a set of :Correct Answer Your Answer Logically related tasks Logically related tasks
Match The Following
Question Secondary Process Knowledge Process Key Process Operational Process
Multiple Choice Multiple Answer Question Key Components of Supply Strain Strategy are :Correct Answer Your Answer Manufacturing Ma nagement , Make or Buy Decisions , Capacity Management Make or Buy Decisions , Capacity Management , Purchase Orders
Select The Blank Question All Barriers to BPR implementation success are the results of ________ Correct Answer Your Answer Root Causes Root Causes
Select The Blank Question Co-ordinating between tasks and process is the ________ impact of IT on process innovation. Correct Integrative Answer Your Answer Integrative
Select The Blank Question Squeeze out waiting time in process links to create value is ________ Principle. Correct Answer Your Answer Lose Wait Lose Wait
Multiple Choice Multiple Answer Question Integration Strategy is related to :Correct Answer Your Answer Information Integration , Decision Integration , Financial Integration Information Integration , Decision Integration , Manpower Demand
Select The Blank Question Breakthrough Results in search for & the implementation of radical change in business process are by ________. Correct BPR Answer Your Answer BPR
Multiple Choice Multiple Answer Question Due to long-term implementation of strategic plan, leader has to guard against :Correct Answer Your Answer Frustration , Waning of enthusiasm , Commitment Over enthusiasm , Frustration , Waning of enthusiasm
True/False Question Correct Answer
Business objectives are delivered from customer needs & expectations. True
Your Answer
False
Multiple Choice Single Answer Question BPR is search for & the implementation of radical change in business process to achieve :Correct Breakthrough Results Answer Your Answer Breakthrough Results
Multiple Choice Multiple Answer Question Inventory Strategy is related to :Correct Answer Your Answer Demand Forecasting , Inventory Planning , Planning of Stocking Facilities Demand Forecasting , Inventory Planning , Planning of Stocking Facilities
Multiple Choice Single Answer Question Management of change as a most important task is in which step of BPR project? Correct Answer Your Answer Implementation of re-engineering project. Indentifying process for re-engineering
Select The Blank Question ________ is an indicator of current performance rates when compared to a set of standards. Correct System feedback Answer Your Answer Evaluation
Select The Blank Question Open ended statements of purpose to be used when managers do not want to become entangled in specific, are called as ________. Correct Goals Answer Your Answer Objectives
Multiple Choice Multiple Answer Question Who are the process stake holders? Correct Answer Your Answer Customers , Suppliers , Higher authority Customers , Suppliers , Higher authority
Scope of ERP includes :Operations , Outbound Logistics , Sales & Marketing to Service Operations , Outbound Logistics , Sales & Marketing to Service
Multiple Choice Multiple Answer Question Which are the objectives of business systems planning study? Correct Answer Your Answer Determination of information system priorities , Managing systems resources to support business objectives Determination of information system priorities , Managing systems resources to support business objectives , Managing quality improvement program
Multiple Choice Single Answer Question The papers released by Narasimham Committee seeks to examine principles & different phases of :Correct Process Engineering Answer Your Answer Process Engineering
Multiple Choice Single Answer Question Delivery of product & services is :Correct Answer Your Answer Customer facing process Customer facing process
Multiple Choice Multiple Answer Question Executives can confirms their commitment to a strategic planning programmed by :Correct Answer Your Answer Allocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given program Allocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given program
Multiple Choice Single Answer Question Commonly used methodology in SAP R3 implementation is :Correct Answer ARIS
Your Answer
ARIS
A mission statement defines the future direction of the organization. False True
Multiple Choice Single Answer Question A need to revisit the organization's vision statement may be due to : Correct Answer Your Answer Benchmarking Strategic planning
Multiple Choice Single Answer Question Internal Group resistance describes :Correct Answer Your Answer Group Behaviour Group Behaviour
Select The Blank Question With the help of ERP various modules it is possible to improve the effectiveness & efficiency of ________. Correct Entire Supply Chain Answer Your Answer Entire Supply Chain
Multiple Choice Single Answer Question Who identify the manner in which the organisation will carry out mission? Correct Answer Value and beliefs Your Answer Vision
Question
The Behaviour of Critic is :-
Correct Answer Open Your Answer Destructive
Match The Following Question MIS
Correct Answer Management Information System
Your Answer Management Information System
Role A Role B Role C
Strong Facilitator Team Member Subject Expert
Strong Facilitator Team Member Subject Expert
True/False Question
For successful implementation of ERP, it is necessary to carry out business process reengineering in the organization to derive full advantage from the ERP system. Correct Answer True Your Answer True
Multiple Choice Multiple Answer Question Various Types of Risks are :Correct Answer Technical , Financial , Functional Your Answer True/False Question Technical , Financial , Functional
Match The Following Question Saboteur Behaviour
Correct Answer Extremely Negative
Your Answer Extremely Negative
Critic Behaviour Skeptic Brhaviour Terrorist Behaviour
Open Communication Similar to Critic Warns Everybody
Open Communication Similar to Critic Warns Everybody
True/False Question
True/False Question
Multiple Choice Multiple Answer Question IT applications to improve business process are :Correct Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process Your Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process Multiple Choice Multiple Answer Question BPR is required for which type of company? Correct Answer Manufacturing , IT , Process Your Answer Manufacturing , IT , All Departments
Multiple Choice Multiple Answer Question Which of the following points are considered for similarities between re-engineering and continuous improvement? Correct Answer Time investment , Organizational change Your Answer Time investment , Organizational change
Select The Blank Question ________ is considered as point of similarity between re-engineering & continuous improvement project. Correct Answer Organizational Change Your Answer Organizational Change
Select The Blank Question Research activity is a ________ process. Correct Answer Knowledge based
Your Answer
Knowledge based
A completely new computer application system need not be tested thoroughly.
Select The Blank Question In BPR, you can manage E-Processes through ________.
Correct Answer E-Commerce Your Answer E-Commerce
Multiple Choice Single Answer Question Vision statement is a :Correct Answer Framework that guides to choice that determine the nature & direction of an organisation. Your Answer True/False Question Statement that defines the cause of existence of an organisation
Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Documentation of existing process , Establishing the measures , Carrying the process Your Answer Establishing the measures , Carrying the process , Learning from others
Multiple Choice Multiple Answer Question Managing E-Processes consists of :Correct Answer ERP , E-Commerce , E-Governance Your Answer ERP , E-Commerce , E-Governance
Question
Critical questions are to be answered while formulating the :-
Correct Answer Vision statement Your Answer True/False Question Mission statement
Multiple Choice Single Answer Question Which process is not dominant in Business Process Re-engineering? Correct Answer Product development Your Answer Delivery of goods
Multiple Choice Single Answer Question QMS means :Correct Answer Quality Management System Your Answer Quality Management System
Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Documentation of existing process , Establishing the measures , Carrying the process Your Answer True/False Question Documentation of existing process , Establishing the measures , Carrying the process
Business transformation is taking place rapidly in the global economy.
Match The Following Question Controlling Planning Organising Leading
Correct Answer Evaluating performance Establishing organisational goals Acquiring human resources Motivating & managing employees
Your Answer Evaluating performance Establishing organisational goals Acquiring human resources Motivating & managing employees
True/False Question
Customer identification is an end of process re-engineering efforts.
Multiple Choice Multiple Answer Question A business process re-engineering model has main activities as :Correct Answer Business Definition , Process Identification , Process Evaluation
Your Answer
Business Definition , Process Identification , Process Evaluation
Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Optimization , Short , Diverse Your Answer Optimization , Short , Diverse
Multiple Choice Single Answer Question In a continuous process improvement mode 4th step is
Correct Answer Measure the performance Your Answer Measure the performance
Select The Blank Question Internal Individual resistance is ________ Correct Answer People Behaviour Your Answer People Behaviour
Multiple Choice Multiple Answer Question Which are the objectives of business systems planning study? Correct Answer Determination of information system priorities , Managing systems resources to support business objectives Your Answer Determination of information system priorities , Managing systems resources to support business objectives , Improving relationship between functional and technical organization unit Select The Blank Question In PCDA word, C is for ________. Correct Answer Check Your Answer Check
Select The Blank Question The view which integrates all views & also imparts the logic dynamics of a process is called ________. Correct Answer Control View Your Answer Control View
Question
The techniques used for understanding the current process are :-
Correct Answer Flow chart techniques , Fish bone diagram , Quality function deployment technique Your Answer True/False Question Flow chart techniques , Fish bone diagram , Quality function deployment technique
The company's process must be continually improved.
Multiple Choice Multiple Answer Question In Business system planning which of the following is done first? Correct Answer Arrangement of the organization from an information management respective. , Identification of process for successfully accomplish there mission Your Answer Arrangement of the organization from an information management respective. , Identification of process for successfully accomplish there mission , Carrying out quality management True/False Question
Multiple Choice Single Answer Question A business process is :Correct Answer A co-ordinated & logically sequenced set of work activities Your Answer A co-ordinated & logically sequenced set of work activities
Multiple Choice Single Answer Question Which is the first communication in re-engineering project? Correct Answer Vision statement Your Answer Mission statement
Multiple Choice Multiple Answer Question Key Components of Supply Strain Strategy are :Correct Answer Manufacturing Management , Make or Buy Decisions , Capacity Management Your Answer Manufacturing Management , Make or Buy Decisions , Capacity Management
Multiple Choice Single Answer Question The fifth step in business system planning is :Correct Answer Preparation/Review and approve the business system plan Your Answer Preparation/Review and approve the business system plan
Match The Following Question Political Risks Financial Risks Technical Risks Functional Risks
Select The Blank
Question
In case of ________ people confront the project or the project gradually loses commitment by upper management. Correct Answer Political Risk Your Answer True/False Question Political Risk
Select The Blank Question Business Process re-engineering and TQM are ________. Correct Answer Natural complements Your Answer True/False Question Diverse activities
Former experiences with the organizational projects forms the behaviour of people.
The banks efforts for technology upgradation should precede the business re-engineering.
Select The Blank Question With the help of ERP various modules it is possible to improve the effectiveness & efficiency of ________. Correct Answer Entire Supply Chain Your Answer Entire Supply Chain
Multiple Choice Single Answer Question Goal may be defined as a specific component of :Correct Answer Business Your Answer Business
Multiple Choice Single Answer Question Business system planning study involves how many number of steps? Correct Answer Five Your Answer Five
Multiple Choice Single Answer Question MRP II was introduced in the year :Correct Answer 1980 Your Answer True/False Question 1980
Background section of business systems planning study report explain the objectives of the study and the methods used. Correct Answer True Your Answer True
Multiple Choice Multiple Answer Question Which questions are to be answered while formulating vision statement? Correct Answer What business an organization want to be in? , What organization's competitors do? , What organizations need to stay in competition?
Your Answer
What business an organization want to be in? , What organization's competitors do? , What organizations need to stay in competition?
Multiple Choice Single Answer Question Critical questions are to be answered while formulating the :Correct Answer Vision statement Your Answer Vision statement
Business Process Re-engineering assgn:05: Sameer Select The Blank Question Latest ISO 9001 is in the market since the Year ________. Correct Answer 2000 Your Answer 1990 True/False Question Organizational culture does not have any effect on re-engineering project. Correct Answer False Your Answer False Select The Blank Question In Kaizen, focus is on ________ Improvement. Correct Answer Continuous Your Answer Continuous True/False Question There is a risk of project failing on account of lack of resources. Correct Answer True Your Answer True Select The Blank Question Every system has ________ that defines its scope of activities. Correct Answer Boundary Your Answer Boundary Multiple Choice Single Answer Question Goal may be defined as a specific component of :Correct Answer Business Your Answer Business Multiple Choice Multiple Answer Question Which are the objectives of business systems planning study? Correct Answer Determination of information system priorities , Managing systems resources to support business objectives Your Answer Determination of information system priorities , Managing systems resources to support business objectives , Managing quality improvement program , Improving relationship between functional and technical organization unit Select The Blank Question A strategic plan generally should not take more than ________ pages.
Correct Answer Ten Your Answer Ten True/False Question If the system is accessible from outside the organization, the people within the organization may not mistrust the system. Correct Answer False Your Answer False Select The Blank Question ________ are Business process oriented information technology solutions either are not available or working. Correct Answer Technical Risk Your Answer Functional Risk Select The Blank Question ________ BPR methodology has a source as "Academics". Correct Answer Daven port Your Answer Daven port Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Delays of Supplier Payments , Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management True/False Question Systems are composed of inter related and inter dependent sub systems. Correct Answer True Your Answer True Multiple Choice Single Answer Question Internal Individual resistance describes :Correct Answer People Behaviour Your Answer People Behaviour Multiple Choice Multiple Answer Question Due to long-term implementation of strategic plan, leader has to guard against :Correct Answer Frustration , Waning of enthusiasm , Commitment Your Answer Over enthusiasm , Frustration , Waning of enthusiasm , Commitment Multiple Choice Multiple Answer Question When mission, customer base and the environment are properly considered, strategic planning produces a plan which contains/make great stride forward :Correct Answer A vision to guide decision making , Situation analysis used to develop annual business plan , Break through objectives Your Answer Profit and loss statement , Break through objectives , A vision to guide decision making , Situation analysis used to develop annual business plan Multiple Choice Multiple Answer Question Who governs the conduct in an organization? Correct Answer Values , Beliefs
Your Answer
Values , Beliefs , Mission , Ethics
Select The Blank Question ________ BPR methodology has a source as a "Vsens". Correct Answer Kodak Your Answer Kodak Multiple Choice Multiple Answer Question Which of the following are obstacle to success of BPR project as par manganelli/Klein methodology? Correct Answer Time , Risk , Cost Your Answer Time , Risk , Cost , Culture True/False Question Work should be broadened without sacrificing depth of expertise in strategic areas. Correct Answer False Your Answer True Multiple Choice Single Answer Question Example of Internal Resistance is :Correct Answer Manager Your Answer Manager Select The Blank Question The number of core processes should be kept to ________. Correct Answer Minimum Your Answer Minimum Multiple Choice Single Answer Question Micro level reengineering deals in relation to time frame which is :Correct Answer Short Your Answer Short Multiple Choice Single Answer Question RFP stands for :Correct Answer Request For Proposal Your Answer Request For Proposal True/False Question Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution. Correct Answer True Your Answer True Match The Following Question Correct Answer Your Answer Integrative Coordination between tasks & process Coordination between tasks & process Automational Elimination human labour Elimination human labour Sequential Changing process sequence Changing process sequence
Analytical Improving analysis of information Improving analysis of information
Multiple Choice Multiple Answer Question Managing E-Processes consists of :Correct Answer ERP , E-Commerce , E-Governance Your Answer ERP , E-Commerce , Education , E-Governance True/False Question The project should not be properly explained to the store managers. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Scope of ERP includes :Correct Answer Operations , Outbound Logistics , Sales & Marketing to Service Your Answer Financial Strength , Operations , Outbound Logistics , Sales & Marketing to Service Select The Blank Question Hard Barrier example could be ________. Correct Answer Legal Obstacles Your Answer Legal Obstacles Multiple Choice Multiple Answer Question Areas of Cost Reduction are :Correct Answer Materials , Machines , Quality Your Answer Materials , Machines , Investment Multiple Choice Single Answer Question A process matrix shows the relationship between :Correct Answer Business process & organizational entities Your Answer Business process & organizational entities True/False Question Missing knowledge & skills regarding computers & computer applications might be severe reasons for non-acceptance. Correct Answer True Your Answer True Multiple Choice Single Answer Question Who identify the manner in which the organisation will carry out mission? Correct Answer Value and beliefs Your Answer Value and beliefs Multiple Choice Multiple Answer Question Steps involved in BPR Project are :Correct Answer Project Preparation , Redesign of Processes , Implement of new Processes Your Answer Project Preparation , Redesign of Processes , Implement of new Processes , Training Multiple Choice Multiple Answer Question The results of SWOT analysis are used to develop :Correct Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan
Your Answer Continuous improvement , Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Multiple Choice Single Answer Question Internal Group resistance describes :Correct Answer Group Behaviour Your Answer Group Behaviour Multiple Choice Single Answer Question Following is one of the example of managing demand :Correct Answer Demand Generation Your Answer Investment Select The Blank Question In Micro level reengineering, the performance focus is ________. Correct Answer Financial Your Answer Technical True/False Question A completely new computer application system need not be tested thoroughly. Correct Answer False Your Answer False Select The Blank Question ________ is the operational process. Correct Answer Procurement of raw material Your Answer Procurement of raw material Multiple Choice Single Answer Question The BPR activities are used in conjunction with :Correct Answer Workflow Analysis Your Answer Workflow Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Optimization , Short , Diverse Your Answer Optimization , Short , Diverse , Technology True/False Question Former experiences with the organizational projects forms the behaviour of people. Correct Answer True Your Answer True Multiple Choice Single Answer Question Organization speaks about :Correct Answer Structure & Culture Your Answer Contents Management Match The Following Question Correct Answer Your Answer ERP Challenge 4 Organizational Intervention Faith in Package Software
ERP Challenge 1 Change Management Change Management ERP Challenge 2 Shifting from Function to Process View Organizational Intervention ERP Challenge 3 Faith in Package Software Shifting from Function to Process View
Multiple Choice Single Answer Question Application Systems Language is :Correct Answer ABAP 4 Your Answer ABAP 4
The project should not be properly explained to the store managers. False False
Multiple Choice Single Answer Question A Major Principle & Tactics for Reconfiguring around Processes was :Correct Answer Your Answer Orchestrate Orchestrate
Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Your Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Delays of Supplier Payments , Longer Implementation Times , Ina bility to support continuous improvement & change management
Multiple Choice Single Answer Question The flip side of high success potentials is :-
High project risk Low project risk
Select The Blank Question ________ BPR methodology has a source as a "Vsens". Correct Answer Your Answer Kodak Daven port
Multiple Choice Multiple Answer Question TQM is related to which factor? Correct Answer Your Answer Quality System , Management , Personnel Quality System , Management
Multiple Choice Multiple Answer Question Managing E-Processes consists of :Correct Answer Your Answer ERP , E-Commerce , E-Governance ERP , E-Commerce
Multiple Choice Multiple Answer Question Due to long-term implementation of strategic plan, leader has to guard against :Correct Answer Your Answer Waning of enthusiasm , Frustration , Commitment Over enthusiasm , Frustration , Waning of enthusiasm
Multiple Choice Multiple Answer Question Customer Service Strategies are :Correct Answer Your Answer Service Needs , Cost of Service , Revenue Management Service Needs , Production Technology , Cost of Service
Multiple Choice Single Answer Question Cost reduction, customer satisfaction goals should be included in :Correct Answer Your Answer Vision statement Mission statement
Select The Blank Question In a Re-engineering project the Third phase is ________. Correct Answer Your Answer Creating vision for new process Planning for transition
Select The Blank Question In Micro level reengineering, the performance focus is ________. Correct Answer Your Answer Financial Technical
Multiple Choice Multiple Answer Question Areas of Productivity Increase are :Correct Answer Your Answer Quality , Quantity , Rejection Level Quality , IT , Quantity
Multiple Choice Single Answer Question Commonly used methodology in SAP R3 implementation is :Correct Answer Your Answer ARIS PM Module
Select The Blank Question Simplification & Re-engineering can overlap together from the ________ of an organization. Correct Process Orientation Answer
Your Answer
Process Orientation
"Indicative thinking" technique is used for purpose of comparison of the re-engineered process False True
The process matrix illustrates process and information system dependencies. False True
Multiple Choice Single Answer Question Example of Internal Resistance is :Correct Answer Your Answer Manager Vendor
Multiple Choice Single Answer Question Inclusion of customers in the planning process increases :Correct Answer Your Answer Confidence level of strategic plan Reliability of strategic plan
Select The Blank Question Breakthrough Results in search for & the implementation of radical change in business process are by ________. Correct BPR Answer Your Answer ERP
Multiple Choice Multiple Answer Question The Top Management should also ensure the support of : Correct Answer Your Answer Senior Managers , Stakeholders , Associates Senior Managers , Associates , Processes
True/False
Financial integration implies that each of the participants has a financial stake in operations of other participants. True True
Multiple Choice Single Answer Question Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process? Correct Process benchmarking Answer Your Answer Process benchmarking
Organizational culture does not have any effect on re-engineering project. False False
Multiple Choice Multiple Answer Question Learning objectives in BPR evolution of BPR for E-Business are :Correct Answer Your Answer Understand how web enabled e-business change the nature of BPR , Understand how e-processes will be managed , Principles & tactics for redesign Understand how web enabled e-business change the nature of BPR , Principles for organizational material requirement , Principles & tactics for redesign
Select The Blank Question Hard Barrier example could be ________. Correct Answer Your Answer Legal Obstacles External Resistance
Multiple Choice Single Answer Question In a continuous process improvement mode 4th step is Correct Answer Measure the performance
Your Answer
Identify & implement the improvement
Correct Answer
Your Answer
Capturing the intellectual assets Capturing the intellectual assets Improving analysis of information Coordinating processes across the distances Coordination between tasks & process Improving analysis of information Coordinating processes across the distances Coordination between tasks & process
Multiple Choice Single Answer Question Companies undertaking BPR projects typically look for :Correct Answer Your Answer Drastic Improvements Drastic Improvements
Multiple Choice Multiple Answer Question Application Systems Languages are :Correct Answer Your Answer ABAP/4 , VB , VC++ VB , VC++
Multiple Choice Single Answer Question Resistance against indoctrination & power usage is termed as :Correct Answer Your Answer Type B Resistance Type B Resistance
Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Your Answer Optimization , Short , Diverse Optimization , Diverse , Technology
True/False Question Correct
Measurements are central to a fact based decision-making process. True
Answer Your Answer True
Process re-engineering efforts should be guided by values and beliefs. False True
Select The Blank Question The process of ordering from a supplier is called as ________ process. Correct Answer Your Answer Interorganised Interdepartmental
Multiple Choice Single Answer Question Raw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :Correct Value Flow Answer Your Answer Cash Flow
Select The Blank Question Cycle Time, Asset Turnover & Response Time goals are achieved by ________. Correct Answer Your Answer Velocity Goal Productivity Goal
Select The Blank Question Open ended statements of purpose to be used when managers do not want to become entangled in specific, are called as ________. Correct Goals Answer Your Answer Visions
Select The Blank Question Squeeze out waiting time in process links to create value is ________ Principle. Correct Answer Your Answer Lose Wait Synchronize
Values and beliefs are to be articulated to withstand in the adversity. False True
The Terrorists seems to constantly warn everybody regarding a negative outcome of the project. True True
Select The Blank Question In Kaizen, focus is on ________ Improvement. Correct Answer Your Answer Continuous Quality
Multiple Choice Single Answer Question On which point there is similarity between re-engineering and continuous improvement? Correct Time management Answer Your Answer Type of change Multiple Choice Single Answer Question Critical questions are to be answered while formulating the :Correct Answer Your Answer Vision statement Vision statement
Multiple Choice Multiple Answer Question Management of change includes :Correct Answer Your Answer Management of IT project , Management of people Management of IT project , Management of people , Management of re-engineering process
Select The Blank Question ________ BPR methodology has a source as a "Vsens". Correct Answer Kodak
Your Answer True/False Question Correct Answer Your Answer
Kodak
"Indicative thinking" technique is used for purpose of comparison of the re-engineered process False False
Multiple Choice Single Answer Question The Barriers which are related People Problems are called as :Correct Answer Your Answer Soft Barriers Soft Barriers
Multiple Choice Multiple Answer Question Business processes should be re-engineered to have in-built :Correct Answer Your Answer Learning techniques , Renewal techniques , Short feedback loops Renewal techniques , Short feedback loops
Select The Blank Question Organization has to satisfy ________ for its survival. Correct Answer Your Answer External customer External customer
Select The Blank Question The process of ordering from a supplier is called as ________ process. Correct Answer Your Answer Interorganised Interorganised
Select The Blank Question ________ BPR methodology has a source as consultant with academic background. Correct Answer Your Answer Hammer/Champy Hammer/Champy
Multiple Choice Single Answer Question Application Systems Language is :-
ABAP 4 ABAP 4
Multiple Choice Single Answer Question One of the Hard Barrier could be :Correct Answer Your Answer Legal Obstacles Legal Obstacles
Multiple Choice Multiple Answer Question The Top Management should also ensure the support of : Correct Answer Your Answer Senior Managers , Stakeholders , Associates Senior Managers , Stakeholders , Associates
Select The Blank Question Internal Individual resistance is ________ Correct Answer Your Answer People Behaviour Singular Behaviour
Multiple Choice Multiple Answer Question IT support order fulfillment process is :Correct Answer Your Answer In sending & receiving the order , In checking the shipment status on order , Exchange various types of forms In sending & receiving the order , In checking the shipment status on order , Exchange various types of forms
True/False Question Correct Answer Your Answer True/False Question Correct Answer Your Answer
The software selection process may not involve errors of project content & project management. False False
Synchronize the physical & virtual parts of the process is Synchronize Principle. True True
Match The Following
Question Purchase Manager Production Manager HR Manager PPC Manager
Correct Answer Negotiator Leader Motivator Monitor
Your Answer Negotiator Leader Motivator Planner
The Business Re-engineering project does not require a new culture. False False
Multiple Choice Multiple Answer Question ERP life cycle consists of these steps :Correct Answer Your Answer ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation
Multiple Choice Single Answer Question ERP system meet various demands effectively by bridging in technologies to support the :Correct Business Processes Answer Your Answer Business Processes Multiple Choice Multiple Answer Question Measure of process reengineering as a "Velocity Goal" will be related to : Correct Answer Your Answer True/False Question Correct Answer Your Answer Cycle Time Asset Turnover , Response Time , Customer Satisfaction
Process orientation organize companies around their processes. True True
Multiple Choice Single Answer Question From a process view point, highest priority in an organization is given to :
Satisfaction of customer Satisfaction of customer
Multiple Choice Single Answer Question Which activity is performed during second phase analysis of re-engineering project? Correct Answer Your Answer Conducting benchmarking Ensuring support of top management
Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Your Answer Carrying the process , Documentation of existing process , Establishing the measures Documentation of existing process , Establishing the measures , Carrying the process
Multiple Choice Single Answer Question Raw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :Correct Value Flow Answer Your Answer Value Flow Multiple Choice Single Answer Question Marketing plans, dispatch plans, production plans etc. from customer to vendor & vis-vis is termed as :Correct Information Flow Answer Your Answer Information Flow Select The Blank Question All Barriers to BPR implementation success are the results of ________ Correct Answer Your Answer True/False Question Correct Answer Your Answer Root Causes Root Causes
Based on the feedback from the prototype, the business process is not redefined & the instantiated within a business system. False False
Delivery of product & services is :Customer facing process Customer facing process
Multiple Choice Multiple Answer Question Characteristics of operational information systems are :Correct Answer Your Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal
Select The Blank Question In BPR, you can manage E-Processes through ________. Correct Answer Your Answer E-Commerce E-Commerce
Multiple Choice Multiple Answer Question Various vendors for ERP are :Correct Answer Your Answer SAP , Oracle , JD Edwards SAP , Oracle , Microsoft
Select The Blank Question ________ is considered as point of similarity between re-engineering & continuous improvement project. Correct Organizational Change Answer Your Answer Organizational Change True/False Question Correct Answer Your Answer True/False Question Correct Answer Your Answer
Missing knowledge & skills regarding computers & computer applications might be severe reasons for non-acceptance. True True
The Information Technology cannot be faulty at all. False False
Multiple Choice Multiple Answer Question A business process re-engineering model has main activities as :Correct Answer Your Answer Business Definition , Process Identification , Process Evaluation Business Definition , Process Identification , Process Evaluation
Multiple Choice Single Answer Question The principle of 'organize around outcomes, not tasks' means :Correct Answer Your Answer Assigning one person or a team to accomplish a task Assigning one person or a team to accomplish a task
Select The Blank Question The view which integrates all views & also imparts the logic dynamics of a process is called ________. Correct Control View Answer Your Answer Function View Multiple Choice Single Answer Question Management of change as a most important task is in which step of BPR project? Correct Answer Your Answer True/False Question Correct Answer Your Answer Implementation of re-engineering project. Implementation of re-engineering project.
Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool. True True
Match The Following Question Political Risks Financial Risks Technical Risks Functional Risks
Customer identification is an end of process re-engineering efforts. False False
Multiple Choice Single Answer Question The purpose of strategic plan response to the factors that are :Correct Answer Your Answer Not within the organization's span of control Within the organization's span of control
Multiple Choice Multiple Answer Question Benefit paths of process re-engineering in an organization are :Correct Answer Your Answer Productivity , Quality , Velocity Productivity , Quality , Velocity
Select The Blank Question ________ BPR methodology has a source as "Academics". Correct Answer Your Answer Daven port Kodak
Multiple Choice Multiple Answer Question To describe potential future from current environment, organization uses :Correct Answer Your Answer True/False Question Correct Answer Your Answer Reasoning techniques , Trend line plotting , Simulation techniques Trend line plotting , Simulation techniques , Histogram sketching
Measurements are central to a fact based decision-making process. True True
Select The Blank Question Research activity is a ________ process. Correct Answer Knowledge based
Your Answer True/False Question Correct Answer Your Answer
Knowledge based
Slow changes & gradual improvement are the characteristics of BPR. False True
Multiple Choice Multiple Answer Question While developing a mission statement which of the following are considered? Correct Answer Your Answer Reviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraints Reviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraints
Select The Blank Question Presently maximum market of ERP is captured by ________. Correct Answer Your Answer SAP SAP
Multiple Choice Multiple Answer Question Types of Resisting Behaviour are :Correct Answer Your Answer Terrorist , Critic , Skeptic Terrorist , Critic , Skeptic
Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Your Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management
Multiple Choice Multiple Answer Question What are cultural attributes of an organization? Correct Answer Your Answer True/False Question Values , Beliefs Values , Mission , Vision
Implementation of re-engineered project is done through pilot case.
True True
Select The Blank Question A strong facilitator & experienced practitioner who brings the methodology with him is ________. Correct Role A Answer Your Answer Consultant Multiple Choice Multiple Answer Question Scope of ERP includes :Correct Answer Your Answer Outbound Logistics , Operations , Sales & Marketing to Service Operations , Outbound Logistics , Sales & Marketing to Service
Multiple Choice Multiple Answer Question The techniques used for understanding the current process are :Correct Answer Your Answer Flow chart techniques , Fish bone diagram , Quality function deployment technique Flow chart techniques , Fish bone diagram , Quality function deployment technique
Select The Blank Question Every system has ________ that defines its scope of activities. Correct Answer Your Answer Boundary Subsystem
Multiple Choice Single Answer Question Incremental change in the process is: Correct Answer Your Answer Process Simplification Process Simplification
Multiple Choice Multiple Answer Question ERP can be made effective by :Correct Answer Your Answer Performance assessment , Documentation , Training Performance assessment , Documentation , Training
Question Correct Answer Your Answer True/False Question Correct Answer Your Answer True/False Question Correct Answer Your Answer
Partner & Public is related to :Environment Environment
EPC represents an event which triggers of a set of the funct ions & functions culminate in events & so on. True True
Success factor for BPR is a proper composition of re-engineering team with in-depth knowledge of the topic. True True
Multiple Choice Single Answer Question Re-engineering projects targeting cross functional business processes, but are contained within business unit are called :Correct Interventional Answer Your Answer Intra functional Select The Blank Question Make the process intimate with the preferences & habits of ________. Correct Answer Your Answer True/False Question Correct Answer Your Answer True/False Question Correct Answer Your Answer Participants Participants
The process matrix illustrates process and information system dependencies. False False
Multiple Choice Single Answer Question All Barriers to BPR implementation success are the results of :Correct Answer Your Answer Root Causes Root Causes
Multiple Choice Single Answer Question BPR is rethinking of the business processes to improve the speed, quality & output of : Correct Answer Your Answer True/False Question Correct Answer Your Answer Product or Services Product or Services
BPR & SCM are closely linked with each other. True True
Multiple Choice Single Answer Question The BPR activities are used in conjunction with :Correct Answer Your Answer Workflow Analysis Workflow Analysis
Match The Following Question DSS
Correct Answer Decision Support System
Your Answer Decision Support System
TPS MIS KBS
Transaction Processing system
Transaction Processing system
Management Information System Management Information System Knowledge Based System Knowledge Based System
Information Technology is one of the key tools employed in the change process. True True
Multiple Choice Multiple Answer Question ERP can be made effective by :Correct Answer Your Answer True/False Question Correct Answer Your Answer Performance assessment , Documentation , Training Performance assessment , Documentation , Training
The critic communicates openly & demonstrates constructive behaviour towards the project goals. True True
Select The Blank Question Breakthrough Results in search for & the implementation of radical change in business process are by ________. Correct BPR Answer Your Answer BPR Multiple Choice Single Answer Question A need to revisit the organization's vision statement may be due to : Correct Answer Your Answer Benchmarking Benchmarking
Select The Blank Question BPR Stalward is ________. Correct Answer Your Answer Dr. Juran Dr. Juran
Select The Blank Question Activities performed by top management level are called as ________ activities Correct Answer Your Answer Strategic Strategic
Multiple Choice Multiple Answer Question Designing new business process is normally done by :Correct Answer Your Answer Starting with clean slate. , Without taking into account the legacy process , Suspending current rules/procedure Starting with clean slate. , Without taking into account the legacy process , Suspending current rules/procedure
Multiple Choice Single Answer Question The Behaviour of Critic is :Correct Answer Your Answer Open Open
Multiple Choice Multiple Answer Question Hierarchical Levels are :Correct Answer Your Answer Top , Middle , Bottom Top , Middle , Bottom
Multiple Choice Single Answer Question RFP stands for :Correct Answer Your Answer Request For Proposal Request For Proposal
Multiple Choice Single Answer Question Which of the following technique can be used for understanding the current process? Correct Answer Your Answer Quality function deployment technique Quality function deployment technique
Multiple Choice Multiple Answer Question Which of the following are obstacle to succes s of BPR project as par manganelli/Klein methodology? Correct Time , Risk , Cost Answer Your Answer Time , Risk , Cost Select The Blank Question Cycle Time, Asset Turnover & Response Time goals are achieved by ________. Correct Answer Your Answer Velocity Goal Velocity Goal
Select The Blank Question In a Re-engineering project the Third phase is ________. Correct Answer Your Answer Creating vision for new process Creating vision for new process
Select The Blank Question Print Media Clippings are produced by ________ Correct Answer Your Answer Media Partners Media Partners
Select The Blank Question Role A in BPR is ________ Correct Answer Facilitator
Your Answer True/False Question Correct Answer Your Answer True/False Question Correct Answer Your Answer
Facilitator
The skeptic demonstrates a similar behaviour to the critic. True True
The project should not be properly explained to the store managers. False False
Select The Blank Question Hard Barrier example could be ________. Correct Answer Your Answer Legal Obstacles Legal Obstacles
Multiple Choice Single Answer Question EDP stands for :Correct Answer Your Answer Electronic Data Processing Electronic Data Processing
Multiple Choice Single Answer Question Which statement identifies operations major product and services, customers? Correct Answer Your Answer Mission Accounts
Select The Blank Question People Problems are called as ________ Correct Answer Your Answer Soft Barriers Soft Barriers
Multiple Choice Multiple Answer Question Characteristics of Tactical Information systems are :-
Thinks about current , Information is in the form of summary , Nature of data is somewhat unstructur al Thinks about current , Information is in the form of summary , Information used for goal oriented decision
Match The Following Question Involvement & participation Over sophistication Delivery of value Concentrate on
Correct Answer Encourage Avoid Priority Outputs
Your Answer Encourage Avoid Priority Outputs
Multiple Choice Multiple Answer Question Application Systems Languages are :Correct Answer Your Answer True/False Question Correct Answer Your Answer ABAP/4 , VB , VC++ ABAP/4 , VB , VC++
Mission and vision are organizational attributes. True True
Multiple Choice Multiple Answer Question Financial Motivations are :Correct Answer Your Answer Promotion , Incentive , Bonus Incentive , Bonus
Multiple Choice Single Answer Question On which point there is similarity between re-engineering and continuous improvement? Correct Answer Your Answer Time management Type of change
Multiple Choice Single Answer Question Micro level reengineering deals in relation to time frame which is :-
Short Short
Select The Blank Question Increasing lead time is related to ________. Correct Answer Your Answer True/False Question Correct Answer Your Answer Purchase Process Purchase Process
Select The Blank Question Quality Management Deployment Tool is ________. Correct Answer Your Answer True/False Question Correct Answer Your Answer True/False Question Correct Answer Your Answer TQM TQM
During implementation of re-engineered processes, top management should provide a support. False True
Multiple Choice Single Answer Question Re-engineering projects bridging two or more business units, such as the company acts customers and suppliers is :Correct Inter-organizational Answer Your Answer Inter-organizational Select The Blank
Duration of strategic benchmarking program is generally________. 4 to 6 months 4 to 6 months
Select The Blank Question ________ are those things that the organization does best. Correct Answer Your Answer Core competencies Core competencies
Multiple Choice Multiple Answer Question Guidelines for Business transformation are :Correct Answer Your Answer Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications
Multiple Choice Multiple Answer Question Who are the process stake holders? Correct Answer Your Answer Customers , Suppliers , Higher authority Customers , Creditors , Suppliers
Multiple Choice Multiple Answer Question Characteristics of Business Process are : Correct Answer Your Answer Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group
Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Your Answer Optimization , Short , Diverse Optimization , Short , Diverse
Multiple Choice Multiple Answer Question Which questions are to be answered while formulating vision statement? Correct Answer Your Answer What What What What business an organization want to be in? , What organization's competitors do? , organizations need to stay in competition? business an organization want to be in? , What organization's competitors do? , organizations need to stay in competition?
Values and beliefs are to be articulated to withstand in the adversity. False False
Multiple Choice Single Answer Question BPR means :Correct Answer Your Answer Business Process Re-engineering Business Process Re-engineering
Select The Blank Question ________ weigh the efficiency and productivity by characteristics of a process. Correct Answer Your Answer PCM PCM
Multiple Choice Single Answer Question Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process? Correct Process benchmarking Answer Your Answer Process benchmarking Multiple Choice Single Answer Question Which of the following activity is included in planning phase of re-engineering project? Correct Answer Your Answer Defining scope and boundaries of project Conducting benchmarking
Select The Blank Question Due to process matrix all elements of process re-engineering are understood in terms of their ________. Correct Inter relationship Answer
Your Answer
Inter relationship
Multiple Choice Single Answer Question Companies undertaking BPR projects typically look for :Correct Answer Your Answer Drastic Improvements Drastic Improvements
Multiple Choice Multiple Answer Question Role of Consultant is :Correct Answer Your Answer Advisor , Leader , Facilitator Advisor , Leader , Facilitator
Multiple Choice Single Answer Question Environment speaks about :Correct Answer Your Answer Partner & Public Partner & Public
Multiple Choice Single Answer Question In TQC term, C stands for :Correct Answer Your Answer True/False Question Correct Answer Your Answer True/False Question Correct Answer Your Answer Culture Control
Choice of appropriate channel depends upon the type product or services to be marketed, the volume involved. True True
The responsibility of implementation of strategic plan can be delegated. False False
Correct Answer
Your Answer
Secondary Process Knowledge Process Key Process Operational Process
Maintenance Research & Development
Maintenance Research & Development
Systems are composed of inter related and inter dependent sub systems. True True
Multiple Choice Multiple Answer Question Which of the following are the derivatives of business system planning methodology? Correct Answer Your Answer Information system planning , Information requirement study Information system planning , Information requirement study
Multiple Choice Single Answer Question Cost reduction, customer satisfaction goals should be included in :Correct Answer Your Answer Vision statement Vision statement
Select The Blank Question Contents Management is related to ________. Correct Answer Your Answer Project Project
Select The Blank Question In case of ________ people confront the project or the project gradually loses commitment by upper management. Correct Political Risk Answer Your Answer Political Risk
Multiple Choice Multiple Answer Question Integration Strategies are :Correct Answer Information Integration , Decision Integration , Financial Integration
Your Answer
Information Integration , Decision Integration , Financial Integration
Business Process Reengineering_16 LIST OF ATTEMPTED QUESTIONS AND ANSWERS True/False Question Synchronize the physical & virtual parts of the process is Synchronize Principle. Correct Answer True Your Answer True Select The Blank Question Correct Answer Your Answer True/False Question new culture. Correct Answer Your Answer Internal Resistance is ________ Manager Manager The Business Re-engineering project does not require a False False
Multiple Choice Single Answer Question Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process? Correct Answer Process benchmarking Your Answer Re-engineering software Select The Blank Question is a ________. Correct Answer Your Answer A person performing interpersonal role in organisation Leader Negotiator
Multiple Choice Single Answer Question Re-engineered projects aimed at single and isolated tasks, activities or for single functions are called as :Correct Answer Intra functional Your Answer Inter-functional Match The Following Question Correct Answer Instant messaging Your Answer
For real time exchange of notes & messages Page 1
Business Process Reengineering_16 Used to conduct toll-free conversation Chat Used to conduct toll-free conversation of notes & messages Bulletin Board Video For real time exchange
Used to post notices Used to post notices For tele-conferencing
For tele-conferencing
Multiple Choice Multiple Answer Question Select the Operating Systems from the following :Correct Answer Unix , Windows NT , IBM MVS Your Answer Unix , Windows NT Select The Blank Question Correct Answer Your Answer Financial Year in India ends on ________. 31st March 31st March
Multiple Choice Single Answer Question The Concept "Benefits to Society" implies fulfillment of requirements of :Correct Answer Society Your Answer Society Select The Blank Question Correct Answer Your Answer Select The Blank Question Correct Answer Your Answer Organization has to satisfy ________ for its survival. External customer External customer People Problems are called as ________ Soft Barriers Soft & Hard Barriers
Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Delays of Supplier Payments , Longer Implementation Times , Inability to support continuous improvement & change management Page 2
Business Process Reengineering_16 True/False Question critic. Correct Answer Your Answer The skeptic demonstrates a similar behaviour to the True True
Multiple Choice Single Answer Question A Successful Business case should have thrust on which issue? Correct Answer Production Your Answer Production Multiple Choice Multiple Answer Question What are cultural attributes of an organization? Correct Answer Values , Beliefs Your Answer Values , Mission , Vision Select The Blank Question Correct Answer Your Answer RFP is ________. Request For Proposal Request For Proposal
True/False Question The banks efforts for technology upgradation should precede the business re-engineering. Correct Answer False Your Answer True Multiple Choice Single Answer Question Which process is not dominant in Business Process Re-engineering? Correct Answer Product development Your Answer Procurement Select The Blank Question Correct Answer Your Answer Select The Blank Question Research activity is a ________ process. Knowledge based Knowledge based ________ is considered as point of similarity between Page 3
Business Process Reengineering_16 re-engineering & continuous improvement project. Correct Answer Organizational Change Your Answer Organizational Change Multiple Choice Single Answer Question Delivery of product & services is :Correct Answer Customer facing process Your Answer Secondary process Select The Blank Question Correct Answer Your Answer True/False Question document. Correct Answer Your Answer Quality Management Deployment Tool is ________. TQM SCM The business case should be a Elaborate & Long False False
Multiple Choice Multiple Answer Question Critical Success factor in business are :Correct Answer Cost reduction , Quality enhancement , Service improvement Your Answer Cost reduction , Quality enhancement True/False Question processes. Correct Answer Your Answer Process orientation organize companies around their True True
True/False Question Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool. Correct Answer True Your Answer True Match The Following Question Correct Answer ERP's Logical Extension 4 Your Answer KBS KBS Page 4
Business Process Reengineering_16 ERP's Logical Extension 1 ERP's Logical Extension 2 ERP's Logical Extension 3 EDP MIS DSS EDP MIS DSS
Multiple Choice Single Answer Question Micro level reengineering deals in relation to time frame which is :Correct Answer Short Your Answer Short Multiple Choice Multiple Answer Question Which of the following are process re-designing technique & tools? Correct Answer Simulation , Indicative thinking Your Answer Simulation , Indicative thinking True/False Question Financial integration implies that each of the participants has a financial stake in operations of other participants. Correct Answer True Your Answer True True/False Question Correct Answer Your Answer Mission and vision are organizational attributes. True True
Multiple Choice Multiple Answer Question Inventory Strategy is related to :Correct Answer Demand Forecasting , Inventory Planning , Planning of Stocking Facilities Your Answer Demand Forecasting , Inventory Planning , Planning of Stocking Facilities True/False Question Background section of business systems planning study report explain the objectives of the study and the methods used. Correct Answer True Page 5
Your Answer
Business Process Reengineering_16 True
Multiple Choice Single Answer Question From a process view point, highest priority in an organization is given to : Correct Answer Satisfaction of customer Your Answer Satisfaction of customer Multiple Choice Multiple Answer Question To describe potential future from current environment, organization uses :Correct Answer Reasoning techniques , Trend line plotting , Simulation techniques Your Answer Reasoning techniques , Simulation techniques True/False Question For successful implementation of ERP, it is necessary to carry out business process re-engineering in the organization to derive full advantage from the ERP system. Correct Answer True Your Answer True Multiple Choice Single Answer Question Re-engineering projects targeting cross functional business processes, but are contained within business unit are called :Correct Answer Interventional Your Answer Intra functional Multiple Choice Single Answer Question Raw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :Correct Answer Value Flow Your Answer Value Flow Multiple Choice Single Answer Question Incremental change in the process is:Correct Answer Process Simplification Your Answer Process Re-engineering Select The Blank Question ________. In BPR, you can manage E-Processes through Page 6
Business Process Reengineering_16 E-Commerce TQM
Multiple Choice Multiple Answer Question The results of SWOT analysis are used to develop :Correct Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Your Answer Continuous improvement , Business plan , Process re-engineering plan Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Optimization , Short , Diverse Your Answer Optimization , Short , Diverse Multiple Choice Single Answer Question Project speaks about :Correct Answer Contents Management Your Answer Contents Management Multiple Choice Multiple Answer Question Customer service and supply chain process covers :Correct Answer Customer ordering and delivering , Forecasting customer orders , Delivering product to distribution centers Your Answer Customer ordering and delivering , Delivering product to distribution centers Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Documentation of existing process , Establishing the measures , Carrying the process Your Answer Establishing the measures , Carrying the process True/False Question Organizational culture does not have any effect on re-engineering project. Correct Answer False Your Answer True
Page 7
Business Process Reengineering_17 LIST OF ATTEMPTED QUESTIONS AND ANSWERS True/False Question Synchronize the physical & virtual parts of the process is Synchronize Principle. Correct Answer True Your Answer True Select The Blank Question Correct Answer Your Answer True/False Question new culture. Correct Answer Your Answer Internal Resistance is ________ Manager Manager The Business Re-engineering project does not require a False False
Multiple Choice Single Answer Question Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process? Correct Answer Process benchmarking Your Answer Re-engineering software Select The Blank Question is a ________. Correct Answer Your Answer A person performing interpersonal role in organisation Leader Negotiator
Multiple Choice Single Answer Question Re-engineered projects aimed at single and isolated tasks, activities or for single functions are called as :Correct Answer Intra functional Your Answer Inter-functional Match The Following Question Correct Answer Your Answer
Instant messaging For real time exchange of notes & messages Used to conduct toll-free conversation Page 1
Business Process Reengineering_17 Chat Used to conduct toll-free conversation of notes & messages Bulletin Board Video For real time exchange
Used to post notices Used to post notices For tele-conferencing
For tele-conferencing
Multiple Choice Multiple Answer Question Select the Operating Systems from the following :Correct Answer Unix , Windows NT , IBM MVS Your Answer Unix , Windows NT Select The Blank Question Correct Answer Your Answer Financial Year in India ends on ________. 31st March 31st March
Multiple Choice Single Answer Question The Concept "Benefits to Society" implies fulfillment of requirements of :Correct Answer Society Your Answer Society Select The Blank Question Correct Answer Your Answer Select The Blank Question Correct Answer Your Answer Organization has to satisfy ________ for its survival. External customer External customer People Problems are called as ________ Soft Barriers Soft & Hard Barriers
Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management Your Answer Delays of Supplier Payments , Longer Implementation Times , Inability to support continuous improvement & change management Page 2
Business Process Reengineering_17 True/False Question critic. Correct Answer Your Answer The skeptic demonstrates a similar behaviour to the True True
Multiple Choice Single Answer Question A Successful Business case should have thrust on which issue? Correct Answer Production Your Answer Production Multiple Choice Multiple Answer Question What are cultural attributes of an organization? Correct Answer Values , Beliefs Your Answer Values , Mission , Vision Select The Blank Question Correct Answer Your Answer RFP is ________. Request For Proposal Request For Proposal
True/False Question The banks efforts for technology upgradation should precede the business re-engineering. Correct Answer False Your Answer True Multiple Choice Single Answer Question Which process is not dominant in Business Process Re-engineering? Correct Answer Product development Your Answer Procurement Select The Blank Question Correct Answer Your Answer Research activity is a ________ process. Knowledge based Knowledge based
Select The Blank Question ________ is considered as point of similarity between re-engineering & continuous improvement project. Page 3
Business Process Reengineering_17 Organizational Change Organizational Change
Multiple Choice Single Answer Question Delivery of product & services is :Correct Answer Customer facing process Your Answer Secondary process Select The Blank Question Correct Answer Your Answer True/False Question document. Correct Answer Your Answer Quality Management Deployment Tool is ________. TQM SCM The business case should be a Elaborate & Long False False
Multiple Choice Multiple Answer Question Critical Success factor in business are :Correct Answer Cost reduction , Quality enhancement , Service improvement Your Answer Cost reduction , Quality enhancement True/False Question processes. Correct Answer Your Answer Process orientation organize companies around their True True
True/False Question Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool. Correct Answer True Your Answer True Match The Following Question Correct Answer ERP's Logical Extension 4 Your Answer KBS KBS
Page 4
Business Process Reengineering_17 ERP's Logical Extension 1 EDP EDP ERP's Logical Extension 2 ERP's Logical Extension 3 MIS DSS MIS DSS
Multiple Choice Single Answer Question Micro level reengineering deals in relation to time frame which is :Correct Answer Short Your Answer Short Multiple Choice Multiple Answer Question Which of the following are process re-designing technique & tools? Correct Answer Simulation , Indicative thinking Your Answer Simulation , Indicative thinking True/False Question Financial integration implies that each of the participants has a financial stake in operations of other participants. Correct Answer True Your Answer True True/False Question Correct Answer Your Answer Mission and vision are organizational attributes. True True
Multiple Choice Multiple Answer Question Inventory Strategy is related to :Correct Answer Demand Forecasting , Inventory Planning , Planning of Stocking Facilities Your Answer Demand Forecasting , Inventory Planning , Planning of Stocking Facilities True/False Question Background section of business systems planning study report explain the objectives of the study and the methods used. Correct Answer True Your Answer True Page 5
Business Process Reengineering_17 Multiple Choice Single Answer Question From a process view point, highest priority in an organization is given to : Correct Answer Satisfaction of customer Your Answer Satisfaction of customer Multiple Choice Multiple Answer Question To describe potential future from current environment, organization uses :Correct Answer Reasoning techniques , Trend line plotting , Simulation techniques Your Answer Reasoning techniques , Simulation techniques True/False Question For successful implementation of ERP, it is necessary to carry out business process re-engineering in the organization to derive full advantage from the ERP system. Correct Answer True Your Answer True Multiple Choice Single Answer Question Re-engineering projects targeting cross functional business processes, but are contained within business unit are called :Correct Answer Interventional Your Answer Intra functional Multiple Choice Single Answer Question Raw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :Correct Answer Value Flow Your Answer Value Flow Multiple Choice Single Answer Question Incremental change in the process is:Correct Answer Process Simplification Your Answer Process Re-engineering Select The Blank Question ________. Correct Answer In BPR, you can manage E-Processes through E-Commerce Page 6
Your Answer
Business Process Reengineering_17 TQM
Multiple Choice Multiple Answer Question The results of SWOT analysis are used to develop :Correct Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan Your Answer Continuous improvement , Business plan , Process re-engineering plan Multiple Choice Multiple Answer Question Parameters of Micro Level Re-engineering are :Correct Answer Optimization , Short , Diverse Your Answer Optimization , Short , Diverse Multiple Choice Single Answer Question Project speaks about :Correct Answer Contents Management Your Answer Contents Management Multiple Choice Multiple Answer Question Customer service and supply chain process covers :Correct Answer Customer ordering and delivering , Forecasting customer orders , Delivering product to distribution centers Your Answer Customer ordering and delivering , Delivering product to distribution centers Multiple Choice Multiple Answer Question Continuous improvement process consists of :Correct Answer Documentation of existing process , Establishing the measures , Carrying the process Your Answer Establishing the measures , Carrying the process True/False Question Organizational culture does not have any effect on re-engineering project. Correct Answer False Your Answer True
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LIST OF ATTEMPTED QUESTIONS AND ANSWERS True/False Question

Multiple Choice Multiple Answer Question Pitfalls of ERP implementation are :-

Multiple Choice Single Answer

Incremental change in the process is:-

Correct Answer Process Simplification Your Answer Process Simplification

BPR & SCM are closely linked with each other.

Correct Answer True Your Answer True

The Behaviour of Critic is :-

Correct Answer Open Your Answer Open

The skeptic demonstrates a similar behaviour to the critic.

Correct Answer True Your Answer True/False Question True

Select The Blank Question People Problems are called as ________

Correct Answer Soft Barriers Your Answer Soft Barriers

Mission and vision are organizational attributes.

Correct Answer True Your Answer True

Correct Answer Time management Your Answer Type of change

Multiple Choice Single Answer

Optimization , Short , Diverse

Multiple Choice Multiple Answer

During Design Phase, the Top Management should :-

Correct Answer Maintenance

Your Answer Maintenance

Select The Blank

Correct Answer External customer Your Answer External customer

Multiple Choice Multiple Answer

IT support order fulfillment process is :-

Correct Answer Negotiator Leader Motivator Monitor

Your Answer Negotiator Leader Motivator Planner

Process orientation organize companies around their processes.

Correct Answer True Your Answer True

The Information Technology cannot be faulty at all.

Correct Answer False Your Answer False

Your Answer True/False Question

Implementation of re-engineering project.

Correct Answer People Resistance ROI IT Solution Organization Resistance

Your Answer People Resistance ROI IT Solution Organization Resistance

1. Delivery of value 2. Concentrate on 3. Involvement & participation 4. Over sophistication

1. Priority 2. Avoid 3. Encourage 4. Outputs 5. Remove 6. inputs

1. Knowledge Process 2. Key Process 3. Operational Process 4. Secondary Process

1. ROI 2. Process Levels 3. Micro Level 4. Macro Level

Correct Answer Short Your Answer Medium

Select The Blank

________ BPR methodology has a source as "Consultant".

Correct Answer Manganelli/Klein Your Answer Manganelli/Klein

Your Answer Faith in Package Software Change Management Organizational Intervention

Faith in Package Software Shifting from Function to Process View

Performance assessment , Documentation , Training

Organization has both internal & external customers.

Correct Answer True Your Answer True

Match The Following Question

Your Answer KBS EDP MIS DSS

During implementation of re-engineered processes, top management should provide a support.