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Adjustment Letter
Adjustment Letter
Harley John Sagun CEO Shoesy Footwear Camp John Hay, Baguio City Dear Mr. Sagun: We are very sorry for your loss and for the inconvenience we have caused you. With regard to your complaint of the defective casket, we promise to replace the said casket with a new defect free casket in time for your friends burial. We appreciate the complaint you forwarded to our company. This complaint is an avenue for us to improve our services. Thank you.