Darsha Dcunha Resume

ObjectiveI am a highly motivated individual seeking a suitable position in your esteemed organization as per my qualification, experience and abilities. I would like to accept any challenging assignment and ensure smooth completion of the job in a timely and professional manner to the satisfaction of my superior members of the organization.

Education:

Bachelor of Commerce: Bombay University (Bcom), Mithibai College, Bombay. Diploma in Diamond Technology, Shri Bagubhai Mafatlal Polytechnic.S.G.Jhaveri Center. Certificate in Jewellery Designing, Shri Bagubhai Mafatlal Polytechnic.S.G.Jhaveri Center. Certificate in Gemology, Shri Bagubhai Mafatlal Polytechnic.S.G.Jhaveri Center.
Work Experience1. Varuna D Jani Fine Jewellery Pvt Limited, Mumbai, India

1997-98

2000

2000

2000

4/2009 till date

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Designation: Operations Manager Was put in charge of setting up the entire store. Displayed the exclusive jewelry collection available at the store and provides the customers important information related to the jewelry (e.g. price and quality of diamonds) to help them take a positive purchase decision. Maintaining customer details & records and maintaining relations with them via mailers, gifts, etc. Surveying customer satisfaction. Acting as a personal assistant to the director. Handling HR duties. Managing the inventory & finished goods department of gold & diamond jewellery. Custodian of the filing department. Assisting the accountant in handling of bill payments, petty cash reports, TDS payments, etc. Coordinating with the goldsmith by maintaining and fulfilling their requirements. Handling of loose diamond stock, finished inventory and gold. Handling the day to day activities of the store in absence of the director. Handling of daily and monthly sales reports, inventory reports and petty cash reports. Reporting of daily cash and bank balance.

2. Popley Gold Plaza, Mumbai, India

10/2005 - 4/2008

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Designation: Customer Relation Manager Maintaining customer details & records and maintaining relations with them via mailers, gifts, etc. Mediator between the customer & management. Surveying customer satisfaction. Mediator between the staff & the management. Acting as a personal assistant to the immediate boss. Handling HR duties. Managing the inventory & finished goods department of gold & diamond jewellery. Custodian of the filing department. Assisting the chief accountant in handling of bill payments. Coordinating with the goldsmith by maintaining and fulfilling their requirements. Handling of loose diamond stock. 4/2004 9/2005

3. Kiah (Sister Concern Sheetal Creations Pvt. Ltd). y Designation: Assistant Showroom Manager.
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Displayed the exclusive jewelry collection available at the store and provided the customers important information related to the jewelry (e.g. price and quality of diamonds) to help them take a positive purchase decision.

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Handled daily and monthly sales and inventory reports. Make daily and monthly petty cash reports. Train new recruits and give them product knowledge. (Diamond Jewellery). To manage the showroom and staff in absence of the manager. Handling Billing, Repairs and Order forms. Taking care of the showroom merchandise. Took control of managing and reconciling the stock positions against the inventory and ensured shelves were refilled with stocks whenever needed. Taking care of the visual merchandise of the store.

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Pplatini(Sister Concern Parekh Platinum Ltd)- Khar. Mumbai. Designation: Customer Relations Officer. Promote Sales and client relationship To place and keep record of customer and showroom requisitions. Represented the company at IIJS July 2003. Represented the company at Delhi VIVAHA August 2003.

9/2002 11/2003

5.

The Facet Shop(Sister Concern Gitanjali Jewels Ltd)- Shoppers Stop. Andheri. Mumbai. 9/2001 9/2002

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Designation: Customer Care Associate. Promote Sales and Client Relationship. Keep track of other brands(Market Survey). Assist the manager in visual merchandising. To place and keep record of customer and showroom requisitions.

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Inter Gold Gems Ltd- Lokhanwala Branch. Andheri. Mumbai. Designation: Showroom Custodian. Quality Control of Finished products. Place Showroom Orders(Inventory Control). Prepare Sales and Merchandising reports. Handling showroom accounts. Assisting the manager in day to day activities. In charge of the visual merchandising of the store.

3/2001 7/2001

7. Inter Gold Gems Ltd-Hughes Road. Mumbai. 5/2000 3/2001 y Designation: Logistics Officer, Merchandising. y Quality Control of Finished products. y Prepare Work Orders and Co-ordinate internal requisitions. y Acting as merchandiser and managing co-ordination between factory and head office. y Promote Sales and Client Relationship during peak season.

8. B.Arun Kumar(Sister Concern of Inter Gold Gems Ltd) Mumbai. y Designation: Trainee, Bagging Dept. y Handling Shading of Diamonds. y Gauging of Diamonds.

5/2000

Other Skills -

MS Word, MS PowerPoint, MS Excel

Languages known English, Hindi, Gujarati, Marathi Personal DetailsFull Name: Nationality: DOB: Marital Status: Email: Darsha Melvin Dcunha Indian rd 03 August 1977 Married darshadcunha@gmail.com