DEVELOPING A PROBLEM STATEMENT

FOCUS QUESTIONS RESPONSE

WHAT YOU INTEND TO IMPROVE. WHAT THE CURRENT LEVEL OF PERFORMANCE OR MEASURE IS. WHAT THE TARGET LEVEL OF PERFORMANCE OR MEASURE IT TO BE ACHIEVED. WHEN THE TARGET LEVEL OF PERFORMANCE OR MEASURE IS TO BE ACHIEVED BY. CAN THE IMPROVEMENT BE SHOWN AS CASH SAVING? THE PROBLEM STATEMENT

REMEMBER A PROBLEM STATEMENT DOES NOT TELL YOU HOW TO RESOLVE THE PROBLEM. IF YOU ALREADY KNOW HOW TO RESOLVE THE PROBLEM THEN IT IS NOT A PROBLEM IN THE FIRST PLACE.

D R McLAREN (29/12/2010)