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5 Why Table Analysis Step by Step
5 Why Table Analysis Step by Step
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5-Why Analysis
Problem:
Why 1
Why 5
Root Cause
Recurrence Prevention
5-Why Analysis
Problem:
Why 1
There is no computerized solution to handle job applications There was no formal set of procedures to handle job requests, and procedures were passed on by mouth as opposed to being documented.
Why 5
Root Cause
Recurrence Prevention
5-Why Analysis
Problem:
Why 1
There is no computerized solution to handle job applications There was no formal set of procedures to handle job requests, and procedures were passed on by mouth as opposed to being documented.
Why 3
Why 4
Why 5
Root Cause
Recurrence Prevention
5-Why Analysis
Problem:
Why 1
There is no computerized solution to handle job applications
Why 3
They were not explained the full benefits of the system They feared being made redundant
Why 4
There was no formal set of procedures to handle job requests, and procedures were passed on by mouth as opposed to being documented.
They were uncomfortable about changing the way they worked The company grew at an exponential rate that there was no time to document anything.
Why 5
Root Cause
Recurrence Prevention
5-Why Analysis
Problem:
Why 1
There is no computerized solution to handle job applications
Why 3
They were not explained the full benefits of the system They feared being made redundant
Why 4
There was a lack of communication. They thought the computer system was designed to replace them.
There was no formal set of procedures to handle job requests, and procedures were passed on by mouth as opposed to being documented.
The company grew at an exponential rate that there was no time to document anything.
The positive aspects of the change were not communicated. There was insufficient planning
Why 5
Root Cause
Recurrence Prevention
5-Why Analysis
Problem:
Why 1
There is no computerized solution to handle job applications
Why 3
They were not explained the full benefits of the system They feared being made redundant
Why 4
There was a lack of communication. They thought the computer system was designed to replace them.
There was no formal set of procedures to handle job requests, and procedures were passed on by mouth as opposed to being documented.
The company grew at an exponential rate that there was no time to document anything.
The positive aspects of the change were not communicated. There was insufficient planning
Why 5
We assumed that the benefits were obvious. Because we didn't tell them how it would help make their jobs easier.
Root Cause
Recurrence Prevention
We assumed that the benefits were obvious. Top management were too busy fire fighting and dealing with operational work, rather than developing a strategy
5-Why Analysis
Problem:
Why 1
There is no computerized solution to handle job applications
Why 3
They were not explained the full benefits of the system They feared being made redundant
Why 4
There was a lack of communication. They thought the computer system was designed to replace them.
There was no formal set of procedures to handle job requests, and procedures were passed on by mouth as opposed to being documented.
The company grew at an exponential rate that there was no time to document anything.
The positive aspects of the change were not communicated. There was insufficient planning
Why 5
Root Cause
Recurrence Prevention
We assumed that Insufficient the benefits were communication obvious. Because we didn't Insufficient tell them how it communication would help make their jobs easier.
We assumed that Assumptions the benefits were made on our side obvious. led to insufficient communication. Top management Poor work were too busy fire delegation and fighting and advanced planning dealing with operational work, rather than developing a strategy
5-Why Analysis
Problem:
Why 1
There is no computerized solution to handle job applications
Why 3
They were not explained the full benefits of the system They feared being made redundant
Why 4
There was a lack of communication.
There was no formal set of procedures to handle job requests, and procedures were passed on by mouth as opposed to being documented.
The company grew at an exponential rate that there was no time to document anything.
The positive aspects of the change were not communicated. There was insufficient planning
Why 5
Root Cause
Recurrence Prevention
Develop a communication strategy to show the benefits of a computerized system. In the communication strategy, emphasize how the computer system will complement their jobs and assist them, and not replace them. Include change management in implementation plan. Also, assure staff that comprehensive training will be offered to allay fears of change.
We assumed that Insufficient the benefits were communication obvious. Because we didn't Insufficient tell them how it communication would help make their jobs easier.
We assumed that Assumptions Develop a communication the benefits were made on our side strategy to show the obvious. led to insufficient benefits of a computerized communication. system. Top management Poor work Develop vision, and were too busy fire delegation and coordinate resources to fighting and advanced planning free up management to dealing with engage in strategic operational work, planning. Hire more people rather than as necessary, and developing a implement a computerized strategy system.