acknowledgement

the project of this magnitude would not have been completed singly.firstly i want to give

my hearty thanks to all mighty who made the world and me also.
there are many other people without whom the completion of the project would not have

been possible. some have contributed towards thisdirectly while other have provided indirectly.it gives me immense pleasure to thank
mr.swapline dutta.(store manager

) and
mr. sobhan banerjee(hr)

for providing me training in his reputed organization and giving me a chance to have the experience of actual retail operations.i am indebted to
mr.bishnath jha (department manager)

of big bazaar for hisguidance and cooperation in completing this project.last but not the least i would like to convey my heartiest gratitude to all
members of big bazaar

who helped a lot