Heuristic Evaluation

Chelada Julie Bai

cognitive load on user

After downloading the application, one is directly led to the "View Reminders" screen and is left alone to explore the application.

Critical

Easy to Fix

A guide in the beginning helps the user to get a sense of what the application is capable of.

Splash screen

Slider Guide

Slider Guide (continued)

match

between system and the real world

Critical

Easy to Fix

The term "reminder" does not fully grasp the potential of the application. "Options" header for each reminder mistakes the user to want to press it. The term "Any" on "View Reminders" page confuses the user to think that the alarm is triggered for all criteria.

The user discovers "Actions" last and does not realize that it is more than setting an alarm until the end.

"Reminder" -> "Task"

"Actions" is now on top

The system should always keep user informed about what is going on,

"Options" -> "When"

"Any" -> "Activate"

visibility of system status

Critical

Easy to Fix

Parts of information for "Time," "Location," and "Weather," and "Actions" get cut off Reminder summary does not include what is set on "Actions." Reminder on the bottom is blank when nothing is set.

"Actions" page now opens on the same screen

Can check active items on the spot

control & freedom of the user

Critical

Easy to Fix

consistency

Critical

Easy to Fix

Initially, one cannot use the application before setting "Home" and "At Work" addresses. An option to skip this step to use the application would be ideal.

"Quick Locations" and "My Location" are interchangeably used. Change the wording to "save to locations."

When setting the person to send for "Send a text," one can only use phone numbers from contacts. Critical

2 5 4

Easy to Fix

3 1 3

orientation enjoyment

Critical

Easy to Fix

cognitive load on user

Critical

Easy to Fix

On Actions page, when phone is landscaped, everything below "Vibrate" option get cut off.

For "Show directions" and "Public transit schedule," one needs to enter address manually every time. It would be nice to pull off the locations used and/or saved in the past.

Critical

Easy to Fix

The application is interesting and fun to use after the user plays with the application for some time and learns that it can do other things besides setting reminders.