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    HCL Technologies Limited is a $5.5 billion global technology company with 80,000 professionals operating in 31 countries. HCL Business Services is a division of HCL Technologies with $214 million in revenue and over 11,500 professionals. It operates across the US, UK, APAC, Europe and South America providing business process outsourcing services in 8 European languages with a focus on vertical industries like banking, healthcare, media and horizontal solutions like finance and accounting outsourcing. It is a pioneer in third party BPO operations in India and has won several industry awards for its transformational BPO services.

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    HCL Technologies Limited is a $5.5 billion global technology company with 80,000 professionals operating in 31 countries. HCL Business Services is a division of HCL Technologies with $214 million in revenue and over 11,500 professionals. It operates across the US, UK, APAC, Europe and South America providing business process outsourcing services in 8 European languages with a focus on vertical industries like banking, healthcare, media and horizontal solutions like finance and accounting outsourcing. It is a pioneer in third party BPO operations in India and has won several industry awards for its transformational BPO services.

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    14 views1 page

    Snapshot

    Uploaded by

    Khaja Ben
    HCL Technologies Limited is a $5.5 billion global technology company with 80,000 professionals operating in 31 countries. HCL Business Services is a division of HCL Technologies with $214 million in revenue and over 11,500 professionals. It operates across the US, UK, APAC, Europe and South America providing business process outsourcing services in 8 European languages with a focus on vertical industries like banking, healthcare, media and horizontal solutions like finance and accounting outsourcing. It is a pioneer in third party BPO operations in India and has won several industry awards for its transformational BPO services.

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    Download as PDF, TXT or read online from Scribd
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    Snapshot

    HCL Technologies Limited. - Business Services


    HCL is a 34-year-old enterprise, with USD 5.5 billion revenue, 80,000 professionals operating out of 31 countries. HCL Business Services is a division of HCL Technologies Limited, a Global Technology and IT enterprise and is one of the early players in Business Process Outsourcing in the world.

    Revenue USD 214 Mn*

    Geographic Presence US, UK , APAC, Europe and South America

    Professionals 11,500+

    Languages 8 European Languages

    Pioneered Third Party BPO operations in India, the Integrated Global Delivery Model and the Platform Business Model Pursuing a revolutionary maturity level where a new form of BPO called 'Transformational BPO' is evolving which constitutes Full

    Process and Multiple Process outsourcing


    A decade of industry experience, and winner of several industry awards and recognitions 10,500+ professionals operating out of 26 delivery centres across India, UK, USA, South America, East Europe, and APAC, offering

    24x7 multi-channel, multi-lingual support in 8 European languages


    Delivers the entire gamut of business services with deep industry, micro-industry and process knowledge

    Business Focus

    Vertical industry specific solutions: Banking, Financial Services & Insurance Healthcare Publishing & Entertainment Media, Telecom, Retail & Public Services Utilities Hi-Tech, Manufacturing

    Cross industry horizontal solutions: Finance & Accounting Outsourcing Resource Outsourcing Human Customer Relationship Management Knowledge Process Outsourcing Technical Support Services Chain Management Supply

    in class BPO enablers across delivery, innovation and governance Best BPO company in the world to be appraised at Maturity Level 5 of People CMM. First

    Quality & Compliance

    6s
    Process ISO 9001 Environment ISO 14001 ISO 20000 IT Security ISO 27001 IT COPC CCA 70 Compliant SAS OHSAS 18001

    Kaizen

    OE

    BPR

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