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Autonomous Maintenance

Planned Maintenance

Equipment and process improvement

Early management of new equipment

Eight major pillars of TPM

Education and training Safety and environmental management


TPM in the office

Process quality management

The three aspects of TQM


Tools, techniques, and training in their use for analyzing, understanding, and solving quality problems Quality for the customer as a driving force and central concern. Shared values and beliefs, expressed by leaders, that define and support quality.

Counting Customers Culture

The TQM System


Objective

Continuous Improvement

Principles

Customer Focus

Process Improvement

Total Involvement

Elements

Leadership Education and Training Supportive structure Communications Reward and recognition Measurement

Total Quality Management

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