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IBM Global Services

ERP / SAP Overview

ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Objectives
The participants will be able to:
Recognize the evolution of ERP solutions. Appraise the concept, benefit and use of ERP solution. Define the SAP R/3 Overview. Identify the different SAP R/3 Functional modules/areas. Distinguish the components of SAP R/3. Judge the use of ABAP programming language.

ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

ERP Overview

Enterprise Resource Planning

ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Enterprise Resource Planning


... synchronization of Company functions...

Purchase

Manufacturing

Finance

Sales

ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Enterprise Resource Planning


and extended to the complete value chain...

Tier I Component Manufacturer

Vehicle OEM

Tier II Component Supplier

ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Enterprise Resource Planning


... delivering administrative and decision support with...

Decision support and analysis

Processes monitoring & feedback

Administrative registration

ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

What is an ERP solution...?


Integrated across the primary and support processes
Distribution

Manufacturing

Marketing

Materials

Planning and Execution

Finance

Engineering

Sales Human Resources

ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

The ERP application


An integrated suite of business applications, which..
Closely links, monitors, and controls primary enterprise resources like manpower, machine, material, methods, market and money. Enables corporates to readily change their processes to adapt to the ever changing business scenario. Provides expertise in industry specific business processes.

Entails
Parameterization / Configuration

Designing & Customization


Testing and Implementation Training

ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Why clients buy ERP?


Corporate Initiatives
Strategic initiatives
A requisite capability in a competitive global business

Operational initiative
A foundation for performance and cost improvement via integration

Organizational initiative
To initiate a major organizational change within the company

Technology
IT is making the transition from a supporting operational entity to becoming a strategic competitive tool.

Because others are buying it !!!

ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Recent business trends favoring ERP growth


Business Process Reengineering ( BPR )
Most large companies are attempting to cut in-house development costs, improve customer service, and speed products to market by reorganizing their existing business processes.

Software Pricing
Licensing and pricing of mainframe based packaged applications are tied to the size of mainframe system on which the applications run, but now customers are now demanding user-based licensing options and major corporate applications like SAP provide this instead of the conventional platform-based pricing technique.

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Recent business trends favoring ERP growth


Globalization
As businesses are becoming more global in scope, people are demanding packaged corporate applications that are available in a variety of languages with support for multiple currencies.

Integration
As more and more companies are going for BPR, there is increase in demand for integrated solution e.g.. different applications sharing a common database and thus enabling data definitions and business rules to be applied across an entire organization with the facility of doing modifications at one location only.

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Business process benefits clients expect from an ERP project


Global process/ Product management Integrated Supply Chain Management Leverage purchasing and vendor management Order cycle time/ customer service improvement Inventory reductions Reduced information systems costs on an ongoing basis Improved business management through worldwide integration and information

Vendors

Inbound Logistics

Manufacturing

Transportation Distribution

Delivery

Customer

Consumer

Logistics and Distribution

Sales & Customer Service

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Major ERP vendors


SAP R/3 Oracle ( Peoplesoft and JD Edwards were independent ERP venders earlier,
but are subsets of Oracle now ) Peoplesoft JD Edwards

Baan

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

What results can be expected from an ERP culture?


Reduced working capital requirements Improved customer service Improved direct labor productivity Reduced purchase costs Reduced obsolescence Reduced overtime Having the figures to make decisions Having accountability throughout the organization Improved quality of life

ERP

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

SAP R/3 Overview


Systems Applications & Products

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

SAP AG At a Glance
Founded in Germany in 1972 Market Leader in Industrial Enterprise Application (IEA)
About 56% market share in the ERP market

Worldwide presence in over 50 countries


18,000+ employees Trained consultants doubled since 1996 (40,000)

About 20,000 companies in 120 countries


Around 64,500 installations of SAP

Strength lies in its high degree of integration, mainly for large, global corporate enterprises Significant presence in Global Fortune 500 companies

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

SAP R/1 , R/2


The R/1 system
Developed for ICI Chemical Released 1972 Focused on Sales & Distribution and Materials Management Discontinued after release of R/2

The R/2 system


R/2 Basis System

Reorganized as leading mainframe software for large multinational corporations No sales effort planned reactive only 4,300 copies worldwide in 1993 Mainframe-based to replace user legacy software; co-existence and migration strategy underway for R/2 and R/3

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

SAP R/3 : Latest Release

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

SAP R/3 : Latest Release (Contd.)

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

SAP R3E and mySAP.com

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

SAP NetWeaver

Existing Systems
21 ERP / SAP Overview | 1.01 March-2005

2005 IBM Corporation

IBM Global Services

SAP R/3 : 3 Tier Architecture


The Presentation Layer Those SAP R/3 software components that specialize in interacting with end-users form the Presentation Layer.

The Application Layer Those SAP R/3 software components that specialize in processing business applications form the Application Layer.

The Database Layer


Those SAP R/3 software components that specialize in the management , storage and retrieval of data form the Database Layer
22 ERP / SAP Overview | 1.01 March-2005

2005 IBM Corporation

IBM Global Services

SAP R/3 : 3 Tier Architecture

Presentation Layer components reside in:

Application Layer components


reside in:

Database Layer components reside in:

Presentation servers: Systems capable of providing a graphical interface.


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Application servers: Specialized systems multiple CPUs and vast amounts of RAM.
March-2005

Database servers: Specialized systems with fast and large hard drives.
2005 IBM Corporation

IBM Global Services

SAP R/3 : 3 Tier Architecture


Presentation Layer components are installed across many PCs

The Application Layer components are installed across one or more highend servers. The Database Layer components are installed on high-end database server.
24 ERP / SAP Overview | 1.01 March-2005

2005 IBM Corporation

IBM Global Services

SAP R/3 Overview

SD

FI Financial Accounting CO Controlling

Sales & Distribution


MM PP Materials Mgmt.

Product Planning

R/3
Client/Server ABAP/4

TR Treasury

QM Quality Mgmt. PM

PS Project System WF Workflow IS

Plant Maintenance HR
Human Resources

Industry Solutions

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Integration
All business processes throughout the supply chain are executed in one system sharing all information

SAP R/3
S U P P L

Workflow

C U S

Procurement MM

Production PP Finance and Accounting

Distribution SD

T O

I E R

M
E
CO FI

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

SD: Sales and Distribution

SAP R/3

SD

Sales & Distribution . . . . . . . .

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

SD Overview

SD
Inquiry

Quotation Materials Planning Sales Order Pricing

Purchasing
Production

Delivery to Customer

Picking Goods Receipt Packing

Goods Issue Invoicing


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Customer Stock Transportation

March-2005

2005 IBM Corporation

IBM Global Services

Process Chain: Sales Distribution


Inbound Logistics from Materials Management Sales/Distribution Chain

Sales Order & Distribution Process


Receive Payment
FI

Outbound Logistics to Customer Support Customer Sales (Customer Info Analysis) - Optional Process Customer Inquires - Optional Provide Customer Quotations - Optional Support Customer Agreements - Optional -

Create Invoice
FI/CO/PA
- Create pick list - Create transportation work list - Create loading work list

Issue Goods (Ship Product)


FI MM

(Documents)
- Check credit -

Create Delivery Note


Create Sales Order
FI/CO/PA MM PP

Check product availability - Determine pricing - Estimate delivery schedule - Determine conditions of sale (Activities)
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March-2005

2005 IBM Corporation

IBM Global Services

Order Entry
FI
Credit Management Dynamic Availability Check Cash Forecast

PP MM FI

?
OK

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Delivery/Shipment Processing

FI
Ship to party: C100 Item Material Qty 10 6301 10 20 6412 10 30 1507 25 . . . .

MM WM

MM
Credit Management Static Availability Check
Picking List
Delivery Note

Picking Packing Transportation


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2005 IBM Corporation

IBM Global Services

Picking/Packing
Sales Order

Delivery

Picking without Picking Confirmation


Print Picking List

Picking with Picking Confirmation


Picking Request

Confirm Picking Request

Picking Confirmation

Goods Issue
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2005 IBM Corporation

IBM Global Services

Invoicing
CO PA CO PCA

Profit Center Accounting/Profitability Analysis Accounts Receivable/General Ledger

FI FI

Cash Forecast

Single Invoices Collective Invoices Invoice Lists Credit/Debit Notes

EDI

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

MM Overview

SAP R/3

MM

Materials Management . .

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

MM Overview (Contd.)

MM
Material requirement planning

External procurement Purchasing

Internal procurement Production

Invoice verification

Goods receipt

Warehouse management

Inventory management
Goods issue Transfer posting

Master data Material Batch Vendor Customer G/L Storage bins

Internal and external accounting


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Sales and distribution


March-2005

2005 IBM Corporation

IBM Global Services

MM Overview (Contd.)

MM
Material requirement planning

External procurement Purchasing

Internal procurement Production

Invoice verification

Goods receipt

Warehouse management

Inventory management
Goods issue Transfer posting

Master data Material Batch Vendor Customer G/L Storage bins

Internal and external accounting


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Sales and distribution


March-2005

2005 IBM Corporation

IBM Global Services

Material - Central Master Record for Logistic

456
Inventory Purchasing Desc:---------------------

123
Inventory Quality Sales Information Production Information Desc:---------------------

Raw Material - 456

Product - 123

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Data in the Vendor Master


Maintenance Level
Client Purchase Organization Mandatory maintenance at the Purchasing Organization Level Optional Maintenance at the Plant Level, the Vendor Sub-Range Level or a combination of the two Company Code

General Data
Address Phone and Fax No. Control Data

Purchasing Data Terms of Payment Contact Person Minimum Order Value

Account Data
Payment Terms Payment Method Accounting Clerk

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

External Procurement Environment


Requirement Determination RFQ

Source List Quota Arrangement

Purchase Requisition

Quotation

Outline Agreement

Source Determination Vendor Selection

Price History Purchasing Data


Info Record Invoice Receipt

Goods Receipt

Purchase Order

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Goods Movement
Ad hoc.
Goods Receipt

Delivery Inventory

Production Inventory
Transfer Posting

Goods Issue
Consumption
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Goods Issue
Samples Sales Order
March-2005

ERP / SAP Overview | 1.01

2005 IBM Corporation

IBM Global Services

Invoice Verification
CO FI
Orders / Projects /Cost centers G/L accounts / Accounts payable Payment OK !

Vendor Vendor invoice invoice Vendor 3

Tolerance Check? Blocked Invoice

Invoice Verification

e.g...

Release of Blocked Invoice

Delivery Invoice Preliminary Posting Automatic Price Update


41 ERP / SAP Overview | 1.01 March-2005

2005 IBM Corporation

IBM Global Services

PP Overview

SAP R/3

PP

Production Planning . .

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Production Planning Cycle


Sales and Operations Planning

PP
Master Data Material Master Bill of Materials Work Centers Routings PRT

Master Production Scheduling

Sales & Distribution

Demand Management

Materials Management

MRP

Capacity Planning

MRP List

Plant Maintenance

Costing

Production Order Cycle or Purchase Order Cycle

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Production : Process Chain


Production Chain Inbound Logistics from Procurement or Production Chain Manufacturing Process Outbound Logistics to Materials Management or Sales Chain

Archive/Delete Order Settle Production Order FI CO Transfer Produced Goods to Inventory FI Confirm production of goods is completed Produce Goods

Determine Production Requirements via MRP Output or Manually) Create production order (via conversion of planned order to production order or manually) Check material availability (Automatic) Release Production Order Print shop floor papers (actual work orders)

Withdraw materials from inventory (automatic/manual)


MM
44 ERP / SAP Overview | 1.01 March-2005

2005 IBM Corporation

IBM Global Services

Production Planning
Production Planning Functionality Master Data Sales and Operations Planning & Demand Management MRP Production Order & Capacity Planning

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Material Requirements Planning


Demands
Quantity: 12.000

Stochastic Deterministic Planning

Demands 3. Qrt 4. Qrt

Bill of Material Explosion


Capacity Planning Lot Sizing Procedure Net Change

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

MRP - Planning Procedures


Planning Procedures

Deterministic MRP

Consumption-Based Planning

Forecast-Based Planning

Reorder Point Planning

Automatic Reorder Point

Manual Reorder Point

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Production Control
MM

FI CO
Goods Issue Costs
Open Production Order

Release Production Order

Planned Orders

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

QM Overview

SAP R/3

QM

Quality Management . .

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

QM Overview

QM
The QM application module is a quality FI SD control and information system supporting Financial Sales & Accounting Distribution quality planning, inspection, and control for CO MM manufacturing Controlling and procurement Materials
Product Planning

PP

Mgmt.

R/3

Fixed Assets Mgmt.

AM

Quality Mgmt.

QM

PS
Project System

PM
Plant Maintenance

WF
Workflow

HR

Human Resources

IS
Industry Solutions

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

QM in Logistics
Goods receipt History-dependent intensity of quality inspections

Production
Inspection during production Defects recording in QM Control charts

Goods issue
Quality management in SD (certifies quality)
51 ERP / SAP Overview | 1.01 March-2005

2005 IBM Corporation

IBM Global Services

PM Overview

SAP R/3

PM

Plant Maintenance . .

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Plant Maintenance - Overview

PM

Pre-defined work steps Notifications Create Work Orders Emergencies Labor

Parts/Supplies

External Services

Material Requisitions

Reporting

Planned Work Orders

Schedule WOs

Close and Settle WO

Special Tools Preventive/Predictive Maint. WOs

Shop Papers

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

FI Overview

SAP R/3

FI

Finance . .

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Components of FI
FI

General Ledger FI-GL FI-SL Accounts Receivable FI-AR FI-LC Accounts Payable FI-AP FI-AA Legal Consolidation Special Ledger

Asset Accounting

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Corporate Structure
Financial Management Area Financial Management Area Financial Management Area

Corp. Group Level

Company Code (Company) Legal Entity Controlling Area Controlling Area Controlling Area

Controlling Area

Controlling Level

Plant

Cost Centers Management Units

Work Place/Job
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Material Product
March-2005

2005 IBM Corporation

IBM Global Services

The Elements of Financial Accounting

Foreign Exchange Management

Business Analysis

Finance Information System Executive Information System G/L Information System

Cash Management and Forecast

Multiledger
Accounts Payable
Invoice Verification
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Bank Accounts Payables General Ledger Extended General Ledger

Accounts Receivable
Credit Management
March-2005

Consolidation
2005 IBM Corporation

IBM Global Services

The Components of FI
Configuration
Organizational Structures Company Codes Business Area Organization of Accounting Ledger/Sub-ledger Chart of Accounts Credit Control Setting Credit Limits Master Records G/L Accounts Customers Vendors Banks Chart of Depreciation Depreciation Areas Assets Extended General Ledger General Ledger Accounts Payable Accounts Receivable Asset Accounting

Functionality
Documents/Transactions Posting Payment Terms Foreign Currency Taxes Special G/L Transactions Planning Payment Program Fiscal Year Adjustments Balance Sheets/Income Statements Closings On-Line Display Interest Calculation Correspondence Fixed Assets Reporting Analysis Legal Consolidations

Modules
Special Ledger Legal Consolidations Credit Management Cash Management and Forecast Treasury

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

CO Overview

SAP R/3

Controlling. . CO

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Components of CO

CO

CO Configuration
Organization Structures Master Data Planning Setup Criteria and Values Valuation
Cost Center Accounting Order and Project Acctg. Transaction-Based Postings Periodic Allocations

CO Modules
Profit Center Acctg. Product Costing Activity-Based Costing Product Costing Budgeting Profitability Analysis Business Planning & Control

Functionality
Settlement Internal Orders Open Item Management Planning Transaction-Based Posting Periodic Allocations Monitoring Actual Activities vs. Planned

Profitability Analysis
Overhead Management

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

The Elements of Managerial Accounting


Overhead Cost Controlling
Cost Centers

Overhead Cost Controlling

Profitability Analysis
PA

Report Structure: Market Segment Region Division

Cost of Sales PCA

Cost of Period Report Structure: Profit Center, GL Accounts


March-2005

Controlling

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ERP / SAP Overview | 1.01

2005 IBM Corporation

IBM Global Services

Integration within FI/CO


FI Financial Accounting
Asset Accounting Asset Accounting Asset Accounting Gen. Ledger Accounting

Chart of Accounts Management Accounting


Overhead Cost Controlling Cost Center Controlling Product & Production Controlling Mass Production Continuous Flow Prod. Batch Production Make to Order Prod. Project Controlling
March-2005

CO

Sales & Profitability Controlling Cost of Sales Accounting Period Accounting

Investment Controlling
Plant Maintenance Account Revenue
Central Documents
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Accounts Receivable
Accounts Payable Cash Management

Actual Costing Static Standard Costing Flexible Standard Costing Order Controlling

Central Line Items Central Totals


2005 IBM Corporation

ERP / SAP Overview | 1.01

IBM Global Services

Integration
MRP Requirement on component level Purchase Order Goods Receipt Invoice Verification

Planned Requirement

PP
Customer Order

SD

MM

Planned Order Production Order

Shipping

Invoicing

Production completed

Account Receivable

CO
Order Settlement

FI

FI
Accounts Payable
63 ERP / SAP Overview | 1.01

Which modules are involved?


March-2005

2005 IBM Corporation

IBM Global Services

SAP R/3 : Components


Master Data Application

Transaction Data

ABAP Programs

Organization Structure
Configuration Key Data Elements Functionality Configurations
64 ERP / SAP Overview | 1.01 March-2005

2005 IBM Corporation

IBM Global Services

What is Customization ?
Customization
The adaptation of application software to customer-specific needs is accomplished in two ways :

Coding
Programming customer-specific code that replaces or complements components of the application

Configuration
Rendering the application appropriate to a specific customer by specifying data on which the application operates

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

Organizational Structures in R/3


Organizational Units
Cost Accounting Client Controlling Areas

External Logistics Accounting

Company Codes
Sales Organizations Purchasing Organizations

Internal Logistics (MRP/Production)

Valuation Areas

Plants

Inventory Management
66 ERP / SAP Overview | 1.01

Storage Locations/Batches/Special Stocks


March-2005

2005 IBM Corporation

IBM Global Services

Organizational Structure in SAP R/3


Production Planning Financial Accounting

Plant

Company Code

Controlling

Client

Human Resources

Controlling Area

Personnel Area

Sales and Distribution

Materials Management

Sales Area

Purchasing Organization

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

ABAP Programming
SAP R/3 applications are written in the ABAP programming language, and run within the application layer of the R/3 System.
ABAP programs communicate with the database management system of the central relational database (RDBMS), and with the graphical user interface (SAP GUI) at presentation level.

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March-2005

2005 IBM Corporation

IBM Global Services

Why do we need ABAP Development ?

SAP R/3 scope

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ERP / SAP Overview | 1.01

March-2005

2005 IBM Corporation

IBM Global Services

SAP Solution

SAP R/3 scope

Specific company requirements

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March-2005

2005 IBM Corporation

IBM Global Services

SAP Solution

SAP R/3 scope

Specific company requirements

New Functionality Development

Non SAP applications

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March-2005

2005 IBM Corporation

IBM Global Services

Summary
Materials Requirement Planning (MRP-I) began as a technique for developing enterprise-wide business solutions by providing automated tools for forecasting demands and planning according to the forecast. ERP is an integrated suite of Applications to meet corporate needs. Some major ERP vendors are : SAP R/3, Peoplesoft, Oracle, Baan and JD Edwards. SAP AG was founded in Germany in 1972 and it is a Market Leader in Industrial Enterprise Application (IEA). The latest SAP R3E Enterprise Architecture, have separate release numbers and release cycles for each of the 3 layers. There is no R3E release number as a whole.



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SAP Web Application Server (6.20) SAP R/3 Enterprise Core (4.7) SAP R/3 Enterprise Extension Set (1.10) People Information Business Processes Applications
ERP / SAP Overview | 1.01 March-2005

SAP NetWeaver is a vision, or paradigm, of total integration of :

2005 IBM Corporation

IBM Global Services

Summary (Contd.)
SAP has a 3 tier architecture comprising of the Presentation layer, Application layer and the Database layer.
The SAP solution is divided in different areas or Functional Modules like SD, MM, PP, QM, PM, FI, CO etc. R/3 applications are written in the ABAP programming language, and run within the application layer of the R/3 System.

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2005 IBM Corporation

IBM Global Services

Questions
What is MRP ?

What is ERP ?
When was SAP AG founded ? What are the 3 layers of the SAP R/3 ? What is SAP Netweaver ?

What is the latest version of SAP ?


What are the different functional modules of SAP ? What programming language is used for SAP applications ? Why do we need ABAP developments ?

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2005 IBM Corporation

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