Questionnaire

Please tick the option, which you find appropriate.

Q1. What do you do? a. Student b. Employee c. Self-employed

Q2 . Which bike do you have? a. Platina b. Pulsar (135c,150cc,180cc,200cc,220cc) c. Bajaj Xcd d. Discover (135cc,150cc) e. Avenger (180cc,200cc,220cc)

Q3. Are you satisfied with the features of your bike? a. Satisfied b. Very satisfied c. Somewhat satisfied d. Dissatisfied

Q4. How much are you satisfied with the fuel efficiency of your bike? a. Satisfied b. Very satisfied c. Somewhat satisfied d. Dissatisfied

Q5. Are you satisfied with the client servicing facility? a. Satisfied b. Very satisfied c. Somewhat satisfied d. Dissatisfied

Q6. How are the policies regarding warranties and conditions? a. Excellent b. Good c. Average d. Poor

Q7. Are you satisfied with cost, comparison of your bike with other brands? a. Satisfied b. Very much satisfied c. Somewhat satisfied d. Dissatisfied

Q8. Do you think that the brand image of the company is dependent a lot on word of mouth publicity? a. Agree b. Strongly agree c. Disagree d. Cant say

Q9. How do you feel about the way of information presentation in the official website of the company? a. Good b. Excellent c. Average d. Poor

Q10.Are you satisfied with the behavior of distributor and agents of this company? a. Satisfied b. Very much satisfied c. Somewhat satisfied d. Dissatisfied

Q11. Do you think other two wheeler manufacturing companies are producing better bikes in comparison to Bajaj? a. Yes b. Strongly Agree c. Partially Agree d. No

Q12. How much would you rate your bike on a scale of 1 to 10? a. 1 to 3 b. 3 to 6 c. 6 to 9 d. 10

Q13. Do you have any dissonance regarding your purchase? a. No b. Yes c. Somewhat

Any other comments or remarks you would like to make or suggest?

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