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    The document describes the current reservation system of the Moritz Hotel. The system involves customers either calling or walking in to the front desk to inquire about room availability. The front desk receptionist then checks availability and gives customers information on available rooms, asking for a deposit to reserve a room. Customer information and reservations are recorded by the receptionist in a logbook or on guest account forms. Payments can also be made to secure reserved rooms.

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    The document describes the current reservation system of the Moritz Hotel. The system involves customers either calling or walking in to the front desk to inquire about room availability. The front desk receptionist then checks availability and gives customers information on available rooms, asking for a deposit to reserve a room. Customer information and reservations are recorded by the receptionist in a logbook or on guest account forms. Payments can also be made to secure reserved rooms.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    12 views3 pages

    Pa Print 1

    Uploaded by

    Rod Jay Supranes
    The document describes the current reservation system of the Moritz Hotel. The system involves customers either calling or walking in to the front desk to inquire about room availability. The front desk receptionist then checks availability and gives customers information on available rooms, asking for a deposit to reserve a room. Customer information and reservations are recorded by the receptionist in a logbook or on guest account forms. Payments can also be made to secure reserved rooms.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 3

    DFD: Current Reservation System of Moritz Hotel

    Confirmation/Cancellati Confirmation/Cancellati Pay for down Reserved available Room reservation Pay for down Reserved available Room reservation

    Customer Phone call

    Inquire for information Give information


    Give available rooms Ask for down receipt

    Front Desk/Receptionist
    Reservation Checking the availability of rooms Confirmed Give available rooms

    Inquire for information Give information


    Give available rooms Ask for down receipt

    Customer n Walk-in

    Current System of Moritz Hotel

    Guest account form

    Current Reservation System of Moritz Hotel

    Logbook

    Guest reservation Guest information

    (Walk-in Customers)

    Customer

    inquire information

    Room Reservation
    Front Desk/Receptionist Available room Check room

    Reserved r
    Check room

    Unavailable room

    Room availability

    Current Moritz Hotel

    receipt

    Reservation System of

    Payments

    (Walk-in Customers)

    Room Information
    inquire

    and

    Custom er

    Room information

    Availabilities
    Front Desk/Receptionist

    information

    information

    Record Customer information/ reservation

    Customer information/reservation

    Record book

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