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Thomson Everyday Camcorder Segmentation Report
Thomson Everyday Camcorder Segmentation Report
Thomson
March, 2007
Page
Detailed Findings
Teenage Perspective 8 - 10
Outdoor Enthusiasts 11
Technology Enthusiasts 12 - 15
Addendum
Discussion Guide 17 - 21
Concepts 22 - 25
Within its video product line, Thomson offers the Small Wonder
camcorder which uses flash video memory and is positioned as an
affordably-priced, simple-to-use digital camcorder.
A growth strategy under consideration is a segmentation approach
whereby future models would be designed with specific attributes
intended to appeal to designated target markets. In order to
explore potential markets under consideration, Thomson is
interested in better understanding needs, wants and behavior of
consumers who share key attributes. This learning would be
designed to help develop new derivative camcorder products.
All groups were introduced to the current model Small Wonder via
a Concept Description called The Everyday Camcorder.
Unbranded current model units were then shown and a video
taping and playback demonstration given.
Concept descriptions for the specific segment model intended for
that group were then introduced, followed by design renderings for
each model. The alternative segmentation concept and
renderings were also shown to each group as optional
considerations.
Research Methodology:
This research was designed to explore these three segmentation
profiles:
Only in the technology group did interest in the High Definition concept
remain generally flat. As there was no demonstration of the High
Definition video quality, participants were not able to appreciate any
meaningful video quality difference. In addition, those who do not
presently own an HD television but intend to purchase one, are less
interest in an HD camcorder until they purchase their television. Even
one who owns an HD set thinks that the infrequency of his camcorder
usage makes it unnecessary to purchase a new one in HD. Most
assume that the price of this HD camcorder would be significantly
higher than the intended target price. A few male participants in this
group who are frequent digital camcorder users enthusiastically
endorse this derivative rugged HD model as they see it for alternative
uses. Once participants understood the target price, many more
voiced interest due to its affordability.
My future purchases are not going to include anything that is not
high def anymore. I have made that choice and started that
investment cycle so I am not going to throw good money after
bad money.
That’s good, that fits into my affordable range.
Additional Findings:
These additional overarching viewpoints emerged with regard to the
baseline Everyday Camcorder concept:
A desire for a rechargeable battery solution.
Is the lens protected also? I would think that the glass would get
scratched up.
Being able to remove that clear cover and replace it with a new
one when it gets scratched up is important. Because it will get
scratched up, especially when they go into your pockets.
Compact size, ease of use and familiarity with using makes a digital
camera the device of choice to record events. For these teens, digital
cameras are a common social recorder for capturing the event, then
sharing mostly on personal web pages. Digital cameras enable them
to spontaneously document informal events. Sharing the images is as
important as taking them.
While teens regard the events as video worthy, they do not, by and
large, regard them as archive worthy. Videos appear to be viewed
immediately after taken, or viewed at home with family. After that
point, some up-load the videos onto personal pages but most appear
not to have incorporated videos onto their My Space profile.
Teens also do not appear to email their videos. Teens seem to opt for
the more immediate dialog of instant messaging and prefer to share
their pictures and profile more broadly by posting on their profile or
photo gallery sites like Web Shots.
Graphical Overlays
Teens were interested the ability to add graphical overlays onto the
product. This would allow them to change treatments, if desired. They
cautioned against overlays which attach using glue as these peel up
over time. Many spoke about online customization options which offer
true customization. Perhaps these face plates could be the mechanism
Some of the ipod stickers they just come off and curl up. Then it
would look tacky.
I want the kind that only come off if you want it to come off.
Teens were shown two concepts for back treatment on the “Clipster”.
Generally, teens found the back treatment shown in Concept 1 to be
too juvenile, reminiscent of game consoles. Instead, they prefer the
flat membrane approach of Concept 2 as it is more contemporary and
has a higher tech appeal.
That (Concept 2) looks more stylish, not so old (dated).
Adults who were shown the two concepts for back treatment preferred
a tactile direction whereby they could ‘feel’ for the right button.
Clip on Module
Boys especially liked the idea of being able to video tape the action
from their perspective while they engage in it. They could foresee
securing (and protecting) the digital camcorder and taping their dirt
bike trail riding or skate board tricks. Protecting the camcorder during
these activities was important so most envision an attachment
(provided cord length is sufficient) or wireless communication to a mini
lens which is then attached to their helmet.
Outdoor Enthusiasts
They look like they are for the outdoors, really rugged.
Unlike the teens, most adults did not object to the slight size
extensions required for the rugged elements and appreciated the
benefits
delivered
Additional Perspectives
Teens: How have you shared the videos that you have
created?
Do you incorporate them into you’re My Space
pages?
Post any to UTube?
What kinds of things would you like to use a
camcorder to shoot?
Indoor/outdoor…self record…length of video
Is anyone considering a camcorder for a future
purchase/gift request?
What kind do you want? Describe what the ideal one
would look and be like.
Have you heard about this product being available now? What
have you heard about it?
Each group will read and discuss their primary concept. Then review
the renderings for their primary product. The group will then review
the secondary concept appropriate for their session.
Concept Review
- I would like to introduce you to a product concept for a new
camcorder.
- Read description of PRIMARY concept
- Initial Reactions, questions / concerns, likes / dislikes
- Discussion of new features / capabilities
- What’s valuable? What’s not?
- What’s missing?
- How would this product change the way you take images/videos
today?
- What is the most compelling aspect of this product?
- How does the addition of these features affect the appeal of this
product to you?
- How would this product change the way you take images/videos
today?
- What is the most compelling aspect of this product?
- How does the addition of these features affect the appeal of this
product to you?
Highlights:
Easy to Shoot:
• Small and lightweight – hold and shoot with one hand
• Built-in memory – no tapes or disks
• Works with 2 “AA” batteries – no charging or expensive
replacements
• Instant playback and delete – record individual video clips and
easily delete those you don’t want
Easy to Share:
• Show your videos on your TV – AV cable included
• Connect to your PC and download videos easily – direct USB
connector built-in, no need for a cable
• Email videos to friends and family with video software inside –
no CD to load onto PC
Easy to Afford:
• Less than half the price of most camcorders
Easy to Save:
• Download videos to PC
• One-hour processing of videos to DVD at local stores
Want to take high quality video clips of your friends and share them online? In addition
to holding up to 60 minutes of digital video in its built-in memory, it is capable of
expandable memory via memory card for a total of 2.5 hours of recording time.
Highlights:
Easy to Shoot:
• Small and lightweight – hold and shoot with one hand
• Built-in memory – no tapes or disks
• Works with 2 “AA” batteries – no charging or expensive replacements
• Instant playback and delete – record individual video clips and easily delete those
you don’t want
• Flip-out screen makes self recording easy
• Frame Grabber – When viewing video on a PC you can grab a great snapshot
within the video and save as a still image.
Easy to Share:
• Show your videos on your TV – AV cable included
• Connect to your PC and download videos easily – direct USB connector built-in,
no need for a cable
• Email videos to friends and family with video software inside – no CD to load
onto PC
• Online sharing resource available for sharing large files – at no charge to you or
the people you share your videos with.
Easy to Afford:
• Less than half the price of most camcorders
Easy to Save:
• Download videos to PC and edit your videos to make DVDs for friends and
family members.
• Or, if you don’t have a DVD burner, create your own DVDs with Memory Maker
DVD solution available at select drug stores
This camcorder can hold up to 60 minutes of digital video in its built-in memory – no
tapes or disks needed, and it is capable of expandable memory via memory card for a
total of 5 hours of recording time.
Highlights:
• Splash-resistant exterior – no worries if you’re capturing memories pool-side!
• Rugged construction and shockproof – protects in the event of accidental drops
• Special “glare-free” LCD screen for shooting outdoors, even in bright sunlight
• Image stabilizer for capturing the action as it happens
• Built-in belt-clip or wear around your neck for easy portability
• Tripod mount
• Digital Zoom for close-up action
Highlights:
• Hi –definition recording – up to 720 progressive scan
o Selectable hi-definition or a more standard “high quality” recording
format
• Increased digital zoom for capturing the action up close even when you’re not
• Stereo recording
• Ability to do basic editing of videos without a PC
• Glare-free lens – great for recording outdoors
Easy to Shoot:
• Small and lightweight – hold and shoot with one hand
• Built-in memory – no tapes or disks
• Works with 2 “AA” batteries – no charging or expensive replacements
• Instant playback and delete – record individual video clips and easily delete those
you don’t want
Easy to Share:
• Show your videos on your TV – Docking station with HDMI cable included to
view your videos on your HD television
• Connect to your PC and download videos easily – direct USB connector built-in,
no need for a cable
• Email videos to friends and family with video software inside – no CD to load
onto PC
• Online sharing resource available for sharing and sharing large files – at no charge
to you or your email recipients!
Easy to Afford:
• Less than half the price of most Hi –Def camcorders
Easy to Save:
• Download videos to PC
• Create your own DVDs