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Constraint Management

Dr. Debomalya Ghosh

Suppose one of a firms processes were recently reengineered, and yet results were disappointing. Costs were still high or customer satisfaction still low. What could be wrong?

The answers might be constraints that remain in one or more steps in the firms processes. A constraint is any factor that limits the performance of a system and restricts its output, while capacity is the maximum rate of output of a process or a system.

Constraints
Max Z=5x+4y Subject to 3x+3y <=30 6x+6y <=36 where x, y >= 0
Constraints

Constraints can occur up or down the supply chain, with either firms suppliers or customers, or within one of the firms process. Constraints are of different types.

Physical Constraints: Machines, labor, or workstation capacity, or material shortages Space or Quality. Market (demand is less then supply). Managerial (Policy, metrics, or mind set).

Bottleneck is a special type of a constraint that relates to capacity shortage of a process. Managers are responsible for ensuring that the firm has the capacity to meet current and future demand.

Managing Constraints across the organization


Constraint and capacity decisions related to a process need to be made in the light of the role the process plays within the organization and the value chain as a whole, because increasing or decreasing the capacity of a process will have an impact on other processes in the chain.

Fed Ex & Flying Tigers

Constraint Management

Short Term Capacity Planning Theory of Constraint * Identification & Mgt of Bottleneck * Product Mix decisions using bottleneck

Long Term Capacity


Economies & Diseconomies of scale Capacity sizing & timing Strategy * Systematic approach to Capacity decisions

TOC
Theory of Constraints is a systematic management approach that focuses on actively managing those constraints that impede a firms progress toward its goal of maximizing total value-added funds or sales less discounts and variable costs. To increase profits, firms must look at the big picture-how its processes can be improved to increase the firms overall workflows or reduce its inventory and workforce levels.

Measuring Capacity, Utilization and performance in TOC

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