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  • 2 Dimensions of Quality

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    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    1K views1 page

    2 Dimensions of Quality

    Uploaded by

    api-3709921

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 1

    TQM - Dimensions of Quality

    ance
    nce
    8 Dimensions

    orma
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    Ser
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    Featu
    Product Quality
    ei
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    Irfan Rashid Farooqui Irfan Rashid Farooqui

    Responsiveness

    5 Dimensions Reliability
    Empathy
    of
    Service Quality
    Tangibility Assurance
    Irfan Rashid Farooqui Irfan Rashid Farooqui

    By: Irfan Rashid Farooqui 1

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