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    The document summarizes the results of a survey conducted at a cafe. It provides demographic information about respondents, including that over half were female and most were between 21 and 30 years old. Charts show that the majority of respondents had purchased a beverage within the last week and were served in a timely manner. Customers rated hours, service, employee friendliness and cleanliness as most important factors, while value for money and overall satisfaction were also highly rated.

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    The document summarizes the results of a survey conducted at a cafe. It provides demographic information about respondents, including that over half were female and most were between 21 and 30 years old. Charts show that the majority of respondents had purchased a beverage within the last week and were served in a timely manner. Customers rated hours, service, employee friendliness and cleanliness as most important factors, while value for money and overall satisfaction were also highly rated.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    20 views2 pages

    Paper Report

    Uploaded by

    swapneshraval
    The document summarizes the results of a survey conducted at a cafe. It provides demographic information about respondents, including that over half were female and most were between 21 and 30 years old. Charts show that the majority of respondents had purchased a beverage within the last week and were served in a timely manner. Customers rated hours, service, employee friendliness and cleanliness as most important factors, while value for money and overall satisfaction were also highly rated.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 2

    Caf Survey Results

    Demographics
    Your age? 21 to Your gender? 30 Female Male Totals 123 85 208 Under 20 31 41 51 Over to to to 60 40 50 60 6 2 8 Overall 0 299 186 485 Percents 100

    92 49 17 12 45 26 15 13 137 75 32 25

    Summaries of cafe survey responses

    How recently have you purchased a beverage at Best Coffee? Within the last week Within the last 3 months Within the last two weeks Within the last month

    Apian Software, Inc., SurveyPro demonstration report

    Service Speed Satisfaction by Beverage Ordered


    Cappuccino Espresso Mocha Americano Latte Drip coffee Hot chocolate Iced coffee drinks Apple Cider Herbal tea Steamed milk Other 0 20 40 60 Percents 80 100

    Were you served in a timely manner? Yes No

    Product and Service Importance


    Customers were asked to rate the importance of various elements of the business. For these responses, 1="Important" and 5="Not Important."

    Hours Service Overall Satisfaction Value for the Money Employee Friendliness Cleanliness of the facility 0.0 20.0 40.0 60.0 Percents 2 5: Not Important 80.0 100.0

    1: Important 4

    3 Explicit Not Applicable

    Apian Software, Inc., SurveyPro demonstration report

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