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AMITY BUSINESS SCHOOL


MBA M&S, Semester III BUSINESS COMMUNICATION Ms SMRITA SINHA

OBJECTIVES OF NVC

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Hone your interpersonal advantages while interacting with others. Recognize how the eyes, face, body and appearance can send nonverbal messages. Explore nonverbal behaviors that play vital role in our communication. Able to analyze the importance of NVC. Learn how to detect lies. Understand eye access cues and what each cues communicate.
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Communication Comprises Name of Institution of 3 Vs

Verbal 7% Vocal 38% Visual 55%


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Non Verbal Communication PRINCIPLES

1.Supplements Verbal Communication


2.Regulates Interaction 3. Establishes Relationships

4. Reflects Cultural Values

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Forms of Non-Verbal Communication

Conscious Non- Verbal Communication Subliminal Non Verbal Communication

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Aims & Goals of Non Verbal Communication


a. to Create impressions through body language & paralanguage b. to Initiate and manage interactions c. to Express emotions d. to Convey deception e. to Convey power

TYPES OF NVC
Body language Paralanguage Space Language Time language Sign language

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Paralanguage
Pitch Speed Pause Non Fluencies Volume

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Space Language
Intimate Personal Social Public

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Guidelines to improve NVC


A. Monitor your non verbal communication B. Learn to interpret others C. Develop self awareness D. Develop self awareness E. Ask friends for feedback F. Videotape yourself and improve

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