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Chinh Sach Van Chuyen Va Giao Nhan Giay Dep Tre em Royale Baby
Chinh Sach Van Chuyen Va Giao Nhan Giay Dep Tre em Royale Baby
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Vn phng: S 54A - ng 124/22 u C - Ty H - H Ni in thoi: 043.991.8207 & Fax: 043.928.9259 Hotline: 097.339.9953 | 0989.623.888 Website: www.RoyaleBaby.com | Email: ecom@royalebaby.com
- Phng tin giao hng: xe my - Ngi vn chuyn: Nhn vin ca cng ty.
- Chnh sch giao hng ny c th thay i ty tng chng trnh bn hng ca cng ty & c th thay i m khng bo trc. 1.2. Trng hp giao hng khng min ph - Phm vi: a im ngi nhn l ngoi cc qun ni thnh H Ni c hoc xa hn 10km so vi tr s cng ty. - Trong trng hp khch hng mun nhn c hng ha ngay lp tc theo yu ca ca mnh Giao hng ngay (Express): giao hng trong vng 12 - 36 gi: cng thm ti thiu
50k/ n hng + thm ph thu hng theo chnh sch.
- i tng: + Khch hng khng c p dng hnh thc h tr giao hng theo mc 1.1 + Khch hng cc qun, huyn, tnh thnh ngoi ni thnh H Ni + Khch hng mun nhn c hng ha ngay lt tc theo yu cu ca mnh (12 gi - 36 gi) + Khch hng mua hng trong chng trnh khuyn mi gim gi trn website. - Khch hng c th la chn cc gii php vn chuyn sau v t tr ph giao nhn hng: 1) Khch hng t n tr s vn phng cng ty nhn hng 2) S dng dch v giao nhn hng ha, chuyn pht nhanh. 3) Cng ty c th h tr giao hng cho khch hng trong a bn cc qun ni thnh H Ni c v thu ph ca khch hng trong khong cch di 15km so vi tr s vn phng cng ty v trong trng hp cng ty c th phc v khch hng: 20.000/ 05 km u tin/ 01 n hng v cng thm 5.000/mi km tip theo (gii hn khong cch l 15km, ngoi 15km cng ty s t chi giao hng). V d: a im nhn hng cch xa vn phng cng ty Ban Mai Xanh khong 10km. - Trong trng hp giao hng min ph 07 km u: 3km tip theo X 5.000 l 15.000. - Trong trng hp khng giao hng min ph: 05km u tin l 20.000 + 25.000 cho 3km tip theo l 45.000. - Chnh sch giao hng ny c th thay i ty tng chng trnh bn hng ca cng ty & c th thay i m khng bo trc.
2. i vi khch hng l khch mua bun (cc i l, nh phn phi) ti cc tnh, thnh ngoi H Ni, mua hng trc tuyn ti website www.RoyaleBaby.com
- Cng ty c trch nhim giao hng ti kho ca khch hng ti khu vc H Ni. - i vi khch hng tnh xa, hng c giao min ph ti trong khu vc H Ni theo a ch khch hng v cng ty tha thun, th d nh bn xe (cng ty vn chuyn), cng ty chuyn pht nhanh trong a bn cc qun ni thnh H Ni c. - Mi chi ph vn chuyn t H Ni i cc tnh khc do khch hng chu hon ton. - Thi gian giao hng l trong vng 02 ngy k t lc nhn c n t hng (khng k ngy l v ch nht). - Qu khch c trch nhim kim tra v xc nhn c th theo chng loi, quy cch, s lng v cht lng. Sau khi nhn vin nhn hng hoc i din ca khch hng nhn hng v k xc nhn, cng ty Ban Mai Xanh khng chu trch nhim v nhng khiu ni thiu ht hng ha sau khi nhn c hng 03 ngy.
3. Cc quy nh khc
- Khi t hng, Qu khch vui lng in y v chnh xc cc thng tin cn thit theo yu cu to iu kin thun li cho Cng ty trong vic cung cp hng ha v nhn thanh ton nhanh chng. - Mt s trng hp nhy cm v bt kh khng: Gi tr n hng qu ln, a ch giao hng khng r rng, thi gian giao hng khng ph hp c th dn ti nguy him, Cng ty c th xin c t chi vn chuyn giao hng trc tip. Mong qu khch hng thng cm! - Tu vo tng chng trnh khuyn mi, chng trnh bn hng, cng ty Ban Mai Xanh Cng ty s c nhng chnh sch vn chuyn ph hp v s c thng bo chnh thc trn website ca cng ty. TRN TRNG CM N QU KHCH HNG!