Sales and Distribution Management - Assignment No.: 01: Answer The Following Questions

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SALES AND DISTRIBUTION MANAGEMENT ASSIGNMENT NO.

: 01 Answer the following questions:


1. Explain briefly the Evolution of Sales Department (with diagram and approximate years). 2. Explain briefly the evolution of personal selling. 3. Differentiate between Selling and Marketing. (At least 5) 4. Explain briefly the objectives of sales management. (At least 5). 5. Explain briefly the Nature of Sales Management. 6. Explain in brief the role of sales Manager. 7. Explain in brief the role of salesman. 8. Explain in brief the types of personal selling (Industrial, Retail, Services). 9. Explain in brief the types of selling (Order takers, Order Creators, Order getters) 10. Explain in detail with an example AIDA theory of personal selling. (Along with the salient feature of the theory). 11. Explain the Emerging trends in Sales Management. 12. List out the seven steps of Selling Process. (With figure) 13. What is Prospecting? With example of insurance policy sale, explain the steps involved in prospecting. 14. Explain the methods of prospecting customer with examples. (At least 7) 15. Explain the methods of handling customer objections with examples. (At least 5) 16. What is Closing the sale? Explain the methods involved in closing sale. NOTE: REFERENCE BOOKS 1. Sales and Distribution Management Tapan Panda & Sunil Sahadev 2. Sales and Distribution Management Krishna Havaldar & Vasant Cavale. 3. Sales Management with Personal selling and Salesmanship S A Chunawalla 4. Maintain a book for assignments. 5. Read text books and write elaborately & neatly. 6. Exhaustive reading is a must. 7. DO NOT COPY 8. Assignment to be submitted on or before 27.09.2011.

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