The Decision The Decision- -making Process making Process

Thoughts, Ideas and Practice

Decision-making
As deIined by Baker et al in their 2001
study, 'eIIicient decision-making involves a
series oI steps that require the input oI
inIormation at diIIerent stages oI the
process, as well as a process Ior Ieedback.
Decisions
Wade up oI a composite oI inIormation,
data, Iacts and belieI.
WData by itselI does not constitute useIul
inIormation unless it is analyzed and
processed.
Decision Decision
s only as good as the data that inIormed it
s only as good as it is an inIormed one
s only as good as the system which exists
to implement
s only good iI you have the means to
implement it
s only good iI other people understand it
and what it means
The deal Decision The deal Decision- -making making
Process Process
S1EP 1
Define the problem
STEP 3
Establish goals that
solving the problem
should accomplish
STEP 4
Identify alternatives
that will solve the
problem
STEP 5
Develop valuation
criteria based on the
goals
STEP 6
Select a decision-
making Tool
STEP 7
Apply the tool to
select a
preferred alternative
STEP 8
Check the answer
to make sure it
solves the problem
The Decision-making Process (adapted from Baker et al, 2001
STEP 2
Determine the
requirements that the
solution to the
problem must meet
The Reality The Reality
s the Problem really the problem?
Problems are oIten the symptom and not the
true problem.
ost oIten that not steps 5-8 are either
Iorgotten, avoided or simply ignored.
Urgency is there a quick version?
Who has time to Iollow-up? Tomorrow is
another problem.