Richard Anderson 1234, West 67 Street, Carlisle, MA 01741, (123)-456 7890.

Objective: To add to organization that can utilize devoted and a hard-working professional with an outstanding organizational and managerial skills to perform in management training capacity. Education Details: Riveir College, Nashua, New Hampshire B.Sc. (Business Management) - 2006 Coursework Done: Organizational Management, Organizational Behavior, Small Business Management; Operations Management, 1st Line Supervisor, Great Performance Team in Business Achievements: Individually financed 100 percent of college education through full-time service; finished bachelor's degree in four and years. Succeeded on Coach's Award as the member of track team, the freshman year.

Overview Qualification: Managerial experience in the fast-paced retails environment Track records of progress based on established capabilities, perform ethic, and passion Selected to coach all the new staff members and the new managers for twelve store retail district Capable to efficiently oversee and inspire staff to great performance levels Realize bottom-line precedence and importance of client satisfaction

Career Experience: Senior Assistant Manager (1997 to Present) Blockbuster Records, Woburn, Massachusetts Coach and handle client service personnel and supervise store functions to make certain customer satisfactions, operating effectiveness, and compliance with the corporate procedures. Manage and solve customer questions and objections. Assist handle store profits;

manage cash & balance totals. Keep well- planned inventory and maintain customer service staff on a track with the current operational tasks. Handle full store during the absence of manager. Help with an interviewing and contribute in employing decisions.

Highlight: Promoted through five levels to existing position as deputy at the busiest location in Boston region. Known for abilities in guidance, handling, and encouraging staff, offering outstanding customer services, and representing proposals and responsibility. One of two selected for the regional training group for recently introduced corporate training programs. Individually coach all the new employees for twelve store North Shore region through the week-long agenda of a on-site instructions, observations, and testing; also teach the new managers in three-week program.