1

1.

2.
3.

1.
2.
3.
4.

1. (Power Point Slide)

2.

1.
2.
3.
4.

(Labor Relation)
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( )






(
)
(

) (
)

(Labor
Relation)
1.
2.
3.
4.

5.
6.
7.
8.
9.
10.

11.

12.
13.

HRMT 412

14.

1.
2.
3.
4.

.. 1919
(International Labor Organization; ILO)

158




Adam Smith


18



Adam Smith



Karl Mark

HRMT 412

Ferdinal Lassalle
Karl Mark




George Sorel

Sidney and Beatrice Webbs Karl

Mark

(System)
(Dunlop)


(Sub-system)

(Actors)

(Rule)

HRMT 412

(Actor)
(context) (ideology)

------->

------->
--------->

------->

------->

(Social Action Theory)

Max Weber

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(
)

1.
2.
3.
4.

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1.

2.

3.

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1.

2.

3.

1.
2.
3.
4.
5.
6.
7.
8.

1.

(Power Point Slide)

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2.

1.
2.
3.
4.

3








"


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10

..2518

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11

(Information)
(Consultation)
(Negotiation)



(Interaction)

1.

2.

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12

(Mutual trust)
(action) () (
)



QCC, 5

QCC

1.

2.

3.

4.

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 (

)

13

1.

2.

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14

3.

4.

(Financial
participation) (recognition)

(profit-sharing)
(productivity gains haring scheme)

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15

(Learning process)

(Evolution)
(devolution)


(
)

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16

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17

(JCC)

1.



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18

2.

3.

4.

5.

6.

7.

8.

9.

10.

(Employer
paternalism)

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19

1.

2.

3.

4.

5.

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1.

2.

3.

4.

5.

6.

7.

8.

9. (technical experts)

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1.

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5.
6.

7.
8.

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22

1.

2.

3.

4.

5.

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1.

2.

3.

1.

2.

1. (Power Point Slide)

2.

1.

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24

2.
3.
4.

3
1.

2.

3.

ILO

8 ( 24 : 8
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25

: 8 : 8
)
15
(Convention)
(Recommendation)

138

. 2541
. 2518
.
2541
:
8 48
7
42

1 5

1
20

1
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26

1
6
(:

)

3
7

13

1

6

1

:
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27

30

90



45

60

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28

2
20 (

)

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:
50

:


1. 120 1
30
2. 1 3
90
3. 3 6
180
4. 6 10
240
5. 10
300
:

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30

60
2.
60

60 60

6

15
1

15 1

360
360

360
180
1



30

50


30

1.

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1.

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3.

4.

1

5. 3

6.

7.

8.

9.

10.
2

1.

2.

3.

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4.

1.
2.

3.
4.

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33

2.
3.

4.
5.

1. (Power Point Slide)

2.

1.

2.
3.

4.

(Discipline)





(Physical and
Psychological Differences)

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34

1.

(Mutual Objectives)

2.

3.

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35

4.

2
1.



2.

(Psychological related Issues)

1.

3
(Negative Discipline)

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36

(Negative Image)

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37

2. (Positive Discipline)

3

(Oral Reminder)
(Remind)
(Warning)

(Written
Reminder)



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38

(Decision making Leave)

3. (Employee
Counseling)




(Tip of
the Iceberg)

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4
1. (Attendance)
2. (On the job
Behaviors)
3. (Dishonesty)
4. (Outside Activities)

1.

2.

3.

39

-
-
-
-
-
-
-
-
-
-
-
-
-
-
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4.

40

-
-
-

(Severity)

1. (Warning)

3
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41

(Verbal Warning)

(Written Verbal Warning)

(Temporary)





(Written
Warning)

2. (Suspension)







3.
(Demotion)

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42

4. (Pay Cut)

5. (Dismissal)

(Proactive)

(Reactive) (Punishment)



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43

(Wohlking)

1.

2.

3.






4.

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44

5.

6.





7.

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1.

2.

3.

4.

5.

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46

1.

2.

1.

2.

3.

1. (Power Point Slide)

2.

1.

2.
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47

3.

.. 2541
1.
1.


2.

3.

2.

2.1 108 109 ...

.. 2541
(1)

(2)
(3)
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48

(4)

(5)
(6)
(7)
-
-

-
-
-

(8)

2.2 ...

.. 2541
(1)

(2) (.13)
(3) (.75)
(4)
(.120)
(5) (.130131)
(6) (.107)
2.3
(1)

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(2)

49

(3)
(4)

3.

(1) 15

10
(2)

(3)

(4)
10

(5)
7

4.

- 18

..2541

(1) ()
(2)
(3)

1.

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50

( 5)
2.

( 5)
3.

( 20)
4.

(.13)

1.
(2437/2525)
2.


( 10)
3.
(556-557/2529)
4.
(277/2530)
5.

(3862/2530)
6.
(3635/2525)
7.
(3140/2530)

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51

1.

20
2.



(1373/2527)
3.

...
..2518
(2498/2529)
4.

(2890/2525)
5.



(2541/2533)

1.
10
20

(4208/2530)
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52

2.


3.

(4046/2532)
4.

(4208/2530)

1. 13
16







2. ...



...
75
... 50

...


1.
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53

1.
2.
3.

4.
5.

6.

7.

8.
9. ...


10.

2.

4Cs
**** CLEAR ()
**** CONCISE ()
**** COMPLETE ()
**** CORRECT ()
3.

1.

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54

2.

3.
3.1

3.2

4.

1.
2.

3.


4.

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55

5.

5.1
5.2
5.3
5.4

5.5
6.
6.1

6.2

6.3

6.4

6.5



6.6

1.
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56

-
4 3

()

- (
)
-
-
-

- ()
-

()
- 1 (
)
1
2
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- 2
5
27

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(

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57

)
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1 -
2

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58

)
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()
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1.
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-
-

59

2.
-

-

-

... .. 2541

.108 (. 68)
-
10

1.
2.
3.
4.

5.
6.
7.
8.
2. .108 (1)
/ .23 (. 3)

1.
2.

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60

3. 8
/ 48 /

() 7 /
42 / .27 (. 6)

1.
20
2.
()
3. 2

4.
2

20

3. . 108(2)
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.26 (. 11 3)

61

( 24 )
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(.5)

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3.
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( .77)
-
-

HRMT 412

62

6. .108 (5)
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1.
2.
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2.2
3. 2 (.57)
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1.

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63

2.1
2.2
2.3
3.
3.1
3.2 7
3.3
4.
2.1
2.2

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(.117)
8. .108 (7)
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4.
5.


5
9. .108 (8)

.119 (. 47)

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64

1.
1

2.

.118 (. 46)

19
.18(3)

.18(4)

.18(5)

.120, 121, 122
.120
1,2

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.122
HRMT 412

65

.121

10. .5

, ,
,

11.


.108 (. 68)
()
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()


.108 (. 68)
()
()

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() 1.

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HRMT 412

66

() ()

1.

2.

3.

4.


5.

HRMT 412

67

1.

2.

3.

1.

2.

3.
4.

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68

1. (Power Point Slide)

2.

1.

2.

3.

2



..
2518

.. 2518 5
3

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69

10

1.
2.
3.

4.

5.

6.

7.

1.
2

2.

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3.

3.1

3.2

70

1.


2.

3.

4.
5.


6.

7.

8.

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1.
2.
3.

71

1.

2.

3.

4.

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72

1.

2.

3.

1.
2.
3.
4.
5.

1. (Power Point Slide)

2.

1.

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73

2.

3.

(Bargaining Power)

(Bargaining Power)

HRMT 412

74

HRMT 412

75

(Bargaining Process: 4
Cs)

4
1. (Common Interests)

2.
(Conflicting
Interests)

3. (Compromise)

4. (Criteria)

(Demand)





(Demand)
(Timing)

HRMT 412

76

1.

2.

3.

(Timing)

1.

(Consumer Price Index: CPI)
HRMT 412

77

2.


3.

4.


(Seniority)
(Last In, First Out: LIFO)
5. (Fringe Benefits)

6.
(No-Lockout, No-Strike
Clause)
7.
(Reopening Clause)

1.

(Ability to Pay)

2.

3.

HRMT 412

78

()

(Purchasing Power)

(Cost-of-livingSliding-Scale Agreement)
Escalator Clause







(Selling-Price-SlidingScale Agreement)

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79

2

2-3

34

(Give and Take)
(Win-Win Approach)

(Bargain in Good Faith)







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80

1.


2.

3.

4.

5.

6.

7.

(
)
8.

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81

1.

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82

2.

3.

4.








5.

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83

6.

(Dos and dont

in Negotiation)
(Central Theme)

(Proposal and
Rejection)

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84

(People and Teamwork)

(Questioning)

(Counter Arguments)









(Summarize)

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85

(Listen)

(Issues) (Link)

(Common Ground)

/
(Conflicting/Winning)

(Win-Win Situation)

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86

-
... .....
-

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87

1.
(dispute) (lockout)
(strike)


2.
(collective
bargaining agreement) (
.. 2518 18
)

1.

2.

3.
2




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88

1-2

1.

2.


3.

4.

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5.

89

1.
2.
3.

1.

2.

3.
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90

4.

1.
(Power Point Slide)
2.

1.
2.
3.

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91

1.
2. (fact finding)
3.
4.
5.
6.
7.
8.

(Recommendation)
92

(Conciliation/Mediation)

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92

(ability to pay)


()
()



(acceptability)

.. 2518

HRMT 412


(Pressure)

93

(Arbitration)

1.
(Voluntary arbitration)

(Permanent)
(ad
hoc)
HRMT 412

94

(Final and binding)

(Fate)

1, 3, 5, 7

(Hearing)
(award)

(Grievance procedure)

(arbitrator)

HRMT 412

95

2.
(Compulsory arbitration)

(Right to strike)

(bargaining
power)

(Protection of the public)

(public utilities)

(tripartite)



(commission)

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96

(court)
(Industrial Arbitration Court)

3.


(Labor court)

3



2


(dispute of right)

(dispute of interest)

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97

1.

2.

3.

4.

9
HRMT 412

98

1.

2.

3.

1.
2.

3.

4.
5.
6.

1.

2.

(Power Point Slide)

1.

2.
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99

3.

30 1

HRMT 412

100

HRMT 412

101

HRMT 412

102

HRMT 412

103

HRMT 412

104

(Lockout)
(strike)

(lockout)
(strike)

(
.. -)

















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105

,
..

.. 2518

( . :
)

3
HRMT 412

106

1.
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2.



3.

( .
: )

1.

2.

3.
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107

4.

5.

( . :
)
1.
2.

3.
4.

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108

no
work no pay



( . : - )
1.

( )

2.



3.

4.

5.

6.

7.

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109

1.

3.

4.

5.

1.

()

2.

3.

1.






HRMT 412

110

2.





3.

4.

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111

1.

2.

3.

4.

5.

HRMT 412

1.
2.
3.

112

10

1.

2.

3.

1. (Power Point Slide)

2.

1.

2.
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113

3.

()

()


()


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114

()


( )

()


()






()

()
()




()

()

HRMT 412

115

. 2518 124
121 122
123
60

,




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116

() ()





(
)

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2.

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..





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117

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..

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1.

3.

118

2.

121

4.

HRMT 412

119

11

1.

2.

3.

1.

2.

3.
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1. (Power Point Slide)

2.

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120

1.

2.

3.

1.

2.

120 1

30
1 3

90
3 6

180
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10
300

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1.

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6.

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122

2.

1.

-

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2.
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-
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-

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123

2.

3.

12

1.

HRMT 412

124

2.
3.

1.
2.
3.

4.

1. (Power Point Slide)

2.

1.

2.

3.

HRMT 412

125

HRMT 412

126

1.


2.

3.

4.

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127

1.

2.
3.

4.

5.

6.

7.
8.

1.
1.
2.

3.

4.
-
-
-
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-

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-
-

128

2.
1.

2.
3.
4.

5.

1.

HRMT 412

129

2.

3.

4.

5.


-

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-

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130

-
-

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131

1.

2.

3.

4.

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: , 2540.
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: , 2543.
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HRMT 412

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133

.. 2499
1 ..2500



(.. 2462)

..
2501 19
.. 2499


.. 2508

.. 2508

.. 2515
( )
103
HRMT 412

134

19
.. 2508

.. 2499


.. 2518
.. 2518





..2534

.. 2518 2
54
28 2534
18
2534 ( 2) ..
2534

.. 2534
.. 2536

.. 2518

1.

HRMT 412

135

2.


3.

4.

( 5)

HRMT 412


.. 2518

136

1.
1.1
1.2
1.3
1.4
1.5

1.6
(

..
2518 .. 2523 )
2.
2.1 20

(.10)
2.2
3
1



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3.
3.1
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15%

HRMT 412

137

7
2 (.13, 14, 17)
3.3

1/5 (.15)
3.4
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1
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3.6 3
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3

3.
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4.1 3

HRMT 412

138

24

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4.2
5 (.22)
4.3 (,
)
(.22)
4.4
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1.

2.

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34)
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5.
6.
7.
8.
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2)

HRMT 412

139

3)
4)

5) (.23)

30
(.33)
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( 25)
4.8








( 35)
5.

HRMT 412

140

1.

2.
3.

4. 3
( 6
) (.136)
6.

6.1 50
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6.2 1/5

1

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6.3
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2.

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2.
3.

4.

5.
HRMT 412

141

6.
7.

6.4

1.

2.
3.

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3

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3.
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6.6

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2.

3.

6.7
.


(.52)
.

HRMT 412

142

(.53)
7.

7.1

(.54)
7.2

3 3
(.57)
7.3
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7.4
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7.5
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1.


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3.

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1.
2.
3.
4.
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(.83)
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2.
HRMT 412

143

3. 2
8.
8.1

(.86)
8.2
1.

2.


(.88)

2 (.95)
.


.

8.3
10
3

8.4
1.
120

2.
14 (.93)
8.5 (.95)
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2. 15

HRMT 412

144

8.6 (.97)
1.
2.
3.
4.
8.7 (.101)
1.
2.
3. 20
8.8
1.

2.

3.

4.

5.

6.

8.9 (.103)
1.
2.

3.

4.

5.
6.
7.

8.10

HRMT 412

145

(.99)
1.

2.

3.

4.

8.11

(.102)
8.12 /
(.106)
1.

2.

3.

(
)
8.13
1.

HRMT 412

146

2.
3.
4.
8.14
1.

2.

3.
2
(
)
9.

9.1
2

(.112)
9.2
2




(.113)
9.3

9.4

HRMT 412

147

10.

5


(.119)
11.

15


12.

12.1
.

. (. 121)
12.2

. (.121)
12.3
.

.

(. 122)
12.4
HRMT 412

148

12.5
(.121)
12.6
12.1 12.5 (.122)
12.7

(.122)
12
60


90

Many People today look on life in all sectors as

a struggle between conflicting interests-the bosses
against the worker, the government against the
people, the rich against the poor, and even the
women against the men, or the children
against the parents. When the aim of life is seen as
material wealth or power, society becomes a struggle
between conflicting personal interests, and we are in
need of an ethic to protect those interests. It is a
negative ethic: society is based on selfish
interests-the right of each and every person to
pursue happiness and an ethic, such as human
rights, is needed to keep everybody from cutting
each others throats in the process.
Bruce Evans, 2000

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1 The Unitary Perspective

(Farnham & Pimlott, 1983;
Fox, 1974; Rose, 2001;Salamon, 1992)
2 The Industrial Conflict
Perspective

(Farnham & Pimlott,
1983)
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3 The Pluralist Perspective

(Fox,
1974; Rose, 2001;Salamon, 1992)
4 The System Model

3 (Actor)
(Context) (Ideology)

(Dunlop,
1958; Salamon, 1992)
5 Industrial Democracy

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(Lashley, 2001; Hyman & Mason,
1995; ILO, 1996; Salamon, 1992)

Evans (2000)

(Whiteley, 2002; Kreitner,1998; Joungtrakul, 2004;

Srinawk, 2001)
(Evans,
2000)

(Metcalf & Hateley,

2001)
6
5 The Buddhist Principle of
Industrial Relations

(Payutto, 1999; Metcalf & Hateley, 2001)
(1)
(2)
(3)
(4) (5)

(1) (2)
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(3) (4)
(5)

200
2549





7
4

.
President and CEO, BLCI GROUP
Senior Industry Fellow, Graduate School of Business
Curtin University of Technology, Australia

- Bruce Evans, 2000 Introduction in A Constitution

for Living, 6edn., P.A. Payutto, Saha Dhammikkha
Press, Bangkok.
- Dunlop, J. T. 1958, Industrial Relations Systems,
Henry Holt and Company, New York.
- Farnham, D. & Pimlott, J. 1983, Understanding
Industrial Relations, 2nd edn, Cassell, London.
- Fox, A. 1974, Beyond Contract: Work, Power and
Trust Relations, Faber and Faber, London.
- Hyman, J. & Mason, B. 1995, Manging Employee
Involvement and Participation, Sage, London.
- ILO 1996, Glossary of Industrial Relations and
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Related Terms, ILO Regional Office for Asia and the

Pacific, Bangkok.
- Joungtrakul, J, 2004, The Cultural Dimensions of
Business Management in Thailand : Paper
Submmitted to The Working Committee on Labour
and Social Welfare, The National Economics and
Social Advisory Council, Bangkok.
- Kreitner, R. 1998, Management, 7th edn, Houghton
Mifflin, Boston, MA.
- Metcalf, F. A. & Hateley, B. G. 2001, What would
Buddha do at work? : 101 answers to work place
dilemas, Seastone, Berkeley, California.
- Srinawk, K. 2001, 'A Thai View of Americans', in
..2535
(English Translates as Work and Ideas of the National
Artist of the Year 2535 Lao Kham HormKhamsing
Srinawk), eds. C. Korbjitti, J. Boonparat & K.
- Raksa, P.A. Living, Bangkok, pp. 425-433.
- Whiteley, A. 2002, Philosophy and Business
Management 701 Thailand, 2002, in Book of
Readings Thailand, Philosophy in Business
Management 701,Unit No: 12767, Graduate School of
Business, Curtin University of Technology, Perth.
- Lashley, C. 2001, Empowerment: HR strategies for
service excellence, Butterworth Heinemann, Oxford.
- Hyman, J. & Mason, B. 1995, Manging Employee
Involvement and Participation, Sage, London.
- Rose, E. 2001, Employment Relations, Pearson
Education, Harlow. Asia and the Pacific, Bangkok.
- Salamon, M. 1992, Industrial Relations Theory and
Practice, 2nd edn, Prentice Hall, Hemel Hempstead,
Hertfordshire.

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