Document #: 1052

Last Revised Date: 12/14/98

Last Revised by: Rawle Gibson

How To Populate a Field With Data From An External File

Action Request System Version 3.2.1

Title:
How to populate a field with data from an external file

Category:
Use knowledge-input category menu

Keyword(s)
Populate, external file

Problem: (Short Description)

How can I populate a field with data from and external file?

Problem: (Long Description)

How can I populate a field with data from and external file?

OS Version:
Unix

Reference:
N/A

How To Populate a Field With Data From an External File

Solution Overview:

To populate a field with data from an external file the Set Fields
$PROCESS$ action can be performed from an Active Link.

Steps:

1. Create a field on the schema to store the filename. Let’s call it

‘Loadfile’.

2. Create an active link that fires on a button

a. The action is a Set Fields

b. The field to be set would be optional, most likely a diary field

Note: Remember, whatever file that is being pulled in cannot

exceed the defined size for the field.

c. The Set Fields operation should look like $PROCESS$ cat

$loadfile$

Conclusion:

N/A

5924 Stoneridge Dr.

Pleasanton, CA
94588 USA
510.469.4000 tel
510.469.4001 fax
support@remedy.com

Action Request System and AR System are trademarks of Remedy Corporation.

All other trademarks or service marks mentioned in this document are
the properties of their respective companies and owners.

How To Populate a Field With Data From an External File