Carol Bunnell 229 1st St., unit C, Windsor, Colorado 80550 Residence: 970 381-8801 Email: hunnybunnyo@hotmail.

com Objective: A position that will effectively utilize acquired expertise, creative talents and commitment to excellence. Desire a position with career growth potential. Summary of Qualifications Innovative professional with 30+ years of progressive experience within the telephony industry and the skills to drive business growth, capitalize on new revenue potential, and manage all aspects of daily business operations. Expertise in customer satisfaction, customer service, client relations and needs assessment, administration, motivation and mentoring.

Proactive leader with refined business acumen and exemplary people skills. Facilitate a team approach to achieve organizational objectives, increase productivity and enhance employee morale. Quick study, with an ability to easily grasp and put into application new ideas, concepts, methods and technologies. Dedicated, innovative and self-motivated team player/builder. Exceptional leadership, organizational, oral/written communication, interpersonal, Analytical, and problem resolution skills. Thrive in both independent and collaborative Work environments. Proficient in Word, Excel, PowerPoint, E-mail and Face book. Professional Experience: Clerical, Engineering, Service Orders, Dispatch, Customer Service, Central Office Wiring- Qwest Communications Greeley, Colorado. 3/80-11-2009 Last 10 years disconnect, install, troubleshoot telephone lines in central office including DSL lines. Interact with outside technicians regarding telephone installation at customer location. Made customer satisfaction calls, ensuring their service are working properly. If not, check wiring and trace out problem.

Education: University of Phoenix.axia onlineAA in General Education January 2011 Ashford University online working towards BS in Healthcare Administration Expect to graduate in spring of 2012. (21 credits to go!)