PLAN

Plan Value Chain

PV1
Gather Value Chain Requirements

GOVERN
PV2
Assess Value Chain Resources

PV3
Align Value Chain Resources

PV4
Create Value Chain Plan

Govern Value Chain

GV01
Set Strategy & Vision

GV02
Set Performance Policy

GV03
Set Information Policy

GV04
Set Financial Policy

GV05
Set Asset Policy

GV06
Set Social & Ethical Policy

GV07
Set Network Policy

GV08
Set Change Guidelines

GV09
Set Compliance Policy

GV10
Set Life Cycle Policy

Plan Product Development

PP1

Gather Product Development Requirements Align Product Development Resources

Assess Product

Govern Product

Govern Product

Govern Product

Govern Product

Govern Product

PP2 Development
Resources Create Product Plan

PP3

PP4 Development

Govern Product Development

GP01 Development
Rules Govern Product

GP02 Development
Process Govern Product

GP03 Development
Information Govern Product

GP04 Development
Finance Govern Product

GP05 Development
Assets Govern Product

GP06 Development
Personnel

GP07 Development
Network

GP08 Development
Change

GP09 Development
Compliance

GP10 Development
Life Cycle

Plan Supply Chain

PS1

Gather SupplyChain Requirements Align Supply Chain Resources

Assess

Govern

Govern

Govern

Govern

Govern

PS2 Supply Chain

Resources Create

PS3

PS4 Supply Chain

Plan

Govern Supply Chain

GS01 Supply Chain

Rules Govern

GS01 Supply Chain

Process Govern

GS03 Supply Chain

Information Govern

GS04 Supply Chain

Finance Govern

GS05 Supply Chain

Assets Govern

GS06 Supply Chain

Personnel

GS07 Supply Chain

Network

GS08 Supply Chain

Change

GS09 Supply Chain

Compliance

GS10 Supply Chain

Life Cycle

Plan Customer Relations

PC1

Gather Customer Relations Requirements Align Customer Relations Resources

Assess

Govern

Govern

Govern

Govern

Govern

PC2 Customer Relations

Resources Create

PC3

PC4 Customer Relations

Plan

Govern Customer Relations

GC01 Customer Relations

Rules Govern

GC02 Customer Relations

Process Govern

GC03 Customer
Information Govern

GC04 Customer
Finance Govern

GC05 Customer
Assets Govern

GC06 Sales
Personnel

GC07 Customer Relations

Network

GC08 Customer Relations

Change

GC09 Customer Relations

Compliance

GC10 Customer
Life Cycle

EXECUTE Market
M1 Analyze Market M2 Analyze Performance M3 Define Need M4 Architect Solution M5 Develop Case M6 Validate Opportunity M7 Product Roadmap

Research
R1 Define Opportunity R2 Forecast Technology R3 Acquire Technology R4 Define New Technology R5 Validate Technology R6 Protect Technology R7 Transfer Technology R8 Introduce Technology

Develop
D1 Define Product Req D2 Select Technology D3 Design Product D4 Design Process D5 Validate Product D6 Align Supply Chain D7 Define Product Lifecycle D8 Launch Product

Sell Acquire
A1 Qualify Supplier A2 Issue Request A3 Evaluate Proposal A4 Negotiate Contract A5 Place Order A6 Receive Order A7 Verify Order A8 Transfer Inventory A9 Authorize Payment

Build
B1 Schedule Resource B2 Issue Material B3 Build Product B4 Verify Product B5 Package Product B6 Stage Product B7 Release Product F1 F2 F3 F4 F5 F6 F7 F8 F9

Fulfill
Order Inquiry Confirm Order Plan Load Receive Warehouse Fill Order Ship Order Deliver Order Verify Receipt Install & Test

Brand
N1 Define Brand Req N2 Differentiate Brand N3 Select Market Channels N4 Architect Brand N5 Validate Brand N6 Protect Brand N7 Assess Supply Network N8 Create Marketing Roadmap N9 Launch Brand S1 S2 S3 S4 S5 S6 S7 S8 S9

Sell
Target Customer Qualify Target Position Solution Develop Relationship Assess Need Develop Proposal Present Proposal Finalize Contract Review Win / Lost

Support
U1 Register Customer U2 Manage Incident U3 Resolve Problem U4 Process Return U5 Educate Customer U6 Deliver Service U7 Monitor Experience

F10 Invoice
Copyright 2007 Value Chain Group all rights reserved Version 3 Rev 0