Restructure it (process) -------------Principle #1: Lose Wait (e.g.

automate) Reduce waiting time in process links to create value e.g. Concurrency/Closed-Loop/Not Gating Main Process etc Principle # 2: Orchestrate (e.g. outsource) Let the swiftest and most able enterprise do the execution e.g. Partnering/Outsourcing/In-sourcing etc. Principle #3: Mass-customize (e.g. E-Commerce) Tactic: Create modular platform will be used. Tactic: Flex access by expending the time windows for the process will b e used. Tactic: Flex access by migrating the physical space in which the process happens will be used. Flex the process for any time, any place, any way e.fg. Dynamic Customization, modularity etc. Principle #4: Synchronize (e.g. e-Library, Tao Bao, e-bay) Synchronize the physical and virtual parts of the process e.g. Match Offerings, Common Process Platforms & Track Movement etc. Informate it (data) -----------Principle #5: Digitize and Propagate (e.g. ERP) Capture information digitally at source & propagate it through the process e.g. Digitize at Source/Make the Process Paperless etc. Principle #6: Vitrify (e.g. realtime BI reporting) Provide high visibility through fresher and richer information about process sta tus e.g. On-demand Information Tracking, On-the-fly Reporting and Analysis and Stand ard Partner Interface. Principle #7: Sensitize (e.g. GPS notification) Fit the process with sensors and feedback loops to prompt action e.g. Process Dysfunction Loops/Monitor Environmental Change etc. Mind it (knowledge) ------Principle #8: Analyze & Synthesize (e.g. CBRS, SSIS, OLAP) Enhance the interactive analysis & synthesis capabilities around a process to ge nerate value added e.g. what-if analyze, slice and dice data analysis to detect patterns, intellige nt integration capabilities across multiple information sources. Principle #9: Connect, Collect & Create (e.g. KMS) Capture intelligent & reusable knowledge around the process through all who touc h it. e.g. Define procedures to collect the knowledge, Create physical/ virtual spaces for storing the knowledge. Principle #10: Personalize (e.g. amazon, AI) Make the process intimate with the preferences & habits of participants e.g. Learn preferences of customers and doers of the process through profiling, Insert business rules that are triggered by personal profiles, Use collaborative filtering techniques and Keep track of personal process execution habits.