Training Name :

Quality Concept 

Purpose :

To improve knowledge & understanding of the trainee on quality concept on

difference paradigm with the result that the trainee could improve their quality
product as individual, group, department & company level

Contents :
• Definition of Quality
• Quality & Customer Satisfaction
• 7-P Concept (Produk / Products, Pelanggan / Customer, Persyaratan
Mutu / Quality Requirement, Pesaing / Competitor, Pemasok / Supplier,
Pengendalian Proses / Process Control)
• Definition Quality Assurance
• Quality Assurance Types
• Quality Assurance Scope

Duration :
2 Days

Approach Methods :
Interactive methods with concept theory, implemented sample, discussion,
exercise & discussion of exercise result.

Price :
Please contact us to get the Discount prices ….
thank you.!

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