Chapter [3] Analysis and findings

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Chepter-4 Recommendation & Findings (Conclusion) Recommendation Followings are the suggestions given by passengers to improve service of railway. 1) To increase frequency of trains.) 2) To take actions against accidents by trains 3) To improve food quality in first class coaches. 4) To improve toilet facility. 5) To giving filtered water. 6) To take care of hygiene issue. 7) To improve cleanliness at railway station. 8) To manage better time-table. 9) To improve behavior of railway employees with passengers. 10) To make computerized Ticket system (CTS) available at all the places. 11) To provide better service to senior citizens.