AN ASSIGNMENT ON PERFORMANCE COMPENSATION MANAGEMENT TOPIC: JOB DESCRIPTION SUBMITTED TO: PROF.

DEEPA MISHRA

SUBMITTED BY: MANORAMA SINGH (10101) DIVISION B 2010-2012

TOLANI INSTITUTE OF MANAGEMENT STUDIES

Job Description

Name: Dularee Anam Postion: Bank Operations Officer Status : Full Time Office: HDFC Bank Gandhidham Branch Bank operations Officer job profile and description The job of a bank operations officer is very tough and critical. The job includes the day to day management of the bank goes smoothly. The person needs to have exceptional supervisory skills and the ability to delegate the task effectively as they are very busy offices. He or she needs to work with other senior executives for this exceptionally rewarding job. Bank operations officer duties and responsibilities She is having the prime duty to manage day to day operations in the bank. She has to work with the team and has to supervise the team also about the tasks. She has to do the customer service also means providing help about their issues. She adderesses customer issues and make sure the bank's customer service meets company standards. She is also responsible for the recruitment and selection also so it is one of the areas where he or she will be involved. She reports to the Vice President and Deposit Operations Manager. She processes, reviews and reconciles ATM activity, customer Express Deposit transactions, check deposit and check clearing transactions. She review Transactions and process incoming and outgoing wire transfers. She prepares debit and credit transactions with accuracy. She supervises and coordinates activities of personnel involved in performing internal operations in department or branch office. She supervises all data processing activities at the bank. This may include record keeping, check processing and book keeping that is performed on computers or automated machines.