Best Practices: Helpline and Support Groups

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Best Practices

Helpline and Support Groups

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Mental Health Support


It is estimated that approximately 1 out of 4 U.S. adults (26%), 18 years of age and older, suffer from a mental disorder. That's 57.7 million people, according to the 2004 census. Only 30% will seek or carry through with treatment. Less than 1/3 of adults and 1/2 of children with a diagnosable mental disorder receive any treatment in a given year. 5/4/12 Mental disorders collectively account for

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Reaching Out

Helpline: a telephone service provided by an organization to give information and support.

The Macmillan dictionary.

Hotline: a direct telephone line in constant operational readiness so as to facilitate immediate communication.

Merriam-Webster dictionary.

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Mental Health Services

Strong support systems are a helpful tool in the road to recovery.


Peer lead support Professional support

There are many forms of support and success is different for each individual.

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National Alliance on Mental Illness


NAMIs Information Helpline

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National Helpline
Namis National Information Helpline responds to over 50,000 calls annually.

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Valley HealthCare Systems


Raising Awareness

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The American Cancer Society


Working Together in the Community

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SANE Australia
Online Help

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SANE

In 1998, Sane established an information SANE Australia is a national charity Helpline working for a better life for people affected by mental illness through campaigns, It provides information on symptoms, education, and research. treatments, and medications Offers advice for support and help for carers

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24 hour Information

Information on mental illness can be downloaded directly from SANEs website. Helpline online can be used to request specific information and referral to support agencies.

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The American Cancer Society


Support Groups

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The Depression and Support Alliance


Peer-Run and Online Support

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