CRYSTAL R.

MILLS
15 Everett Avenue, Apt 1N (914) 373-9339
Ossining, NY 10562 crystalrmills@live.com

SUMMARY OF QUALIFICATIONS
I am a highly motivated and results-oriented professional with customer service, data entry, clerical and
computer experience. I have sales experience including cold calling, telemarketing, retail and outside sales.

WORK HISTORY
Mount Kisco Medical Group March 2007 - Present
Central Billing Charge Entry

 Initiates bills to be sent to patients by entering MD’s charges.

 Emailing and interoffice mailing to send and receive information on MD’s from other hospitals.
 Specialties are Cardiology, Neurology, Radiology and Internal Medicine.

T. G. I. Friday’s February 2003 – March

2007
Server and Customer Service

 Prepared food.
 Extensive cash handling.
 Served several tables in a timely fashion.

Spherion/Dell Direct June 2005 – September 2006

Sales Consultant/Customer Service

 Sold Dell computers, TV’s and peripherals.

 Presented our products and built rapport with customers.
 Provided technical support to customers.
 Met monthly sales quotas.
 Provided customer support over the telephone.

Volt Staffing June 2003 – August 2003

Retail Sales Representative

 Sold cellular phones for Sprint PCS at many different locations.

 Provided customer service in person and on the telephone.

TRC Staffing Services February 2003 –June 2003

Data Entry Operator/Front-Desk Receptionist

 Entered medical data into spreadsheets.

 Handled phones, filing, copying, faxing and greeting guests.
EDUCATION
The College of Westchester, White Plains, NY – Business Computer Applications Management Present

North Carolina State University, Raleigh, NC - Computer Engineering 1999 - 2002

Bessemer City Senior High School, Bessemer City, NC - Scholars Diploma 1996 - 1999
 Cum Laude

TECHNICAL SKILLS
Microsoft Word, Intermediate Microsoft Excel and PowerPoint, Microsoft Outlook, Adobe Photoshop,
Type more than 60 WPM.