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  • Manual Work Order Form

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    This manual work order form is used to request IT support. It collects information about the user such as name, location, contact details and the computer including make, model, asset tag and serial number. The user describes the problem in detail including any steps taken to resolve it and any error messages. Once completed, the form is submitted to the IT help desk.

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    This manual work order form is used to request IT support. It collects information about the user such as name, location, contact details and the computer including make, model, asset tag and serial number. The user describes the problem in detail including any steps taken to resolve it and any error messages. Once completed, the form is submitted to the IT help desk.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    18 views1 page

    Manual Work Order Form

    Uploaded by

    littlebrabbit
    This manual work order form is used to request IT support. It collects information about the user such as name, location, contact details and the computer including make, model, asset tag and serial number. The user describes the problem in detail including any steps taken to resolve it and any error messages. Once completed, the form is submitted to the IT help desk.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
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    of 1

    The Information Technology Department

    Manual Work Order Form


    Please be sure to print all information clearly
    User/Requestor Information:
    Name: ____________________________________________________________________________________
    Location: _________________________________________________________________________________
    (Building and room #)

    Phone number/extension:_________________________ Email address:________________________________


    PC Information:
    PC Make/Model:________________________________ Asset Tag #__________________________________
    (Aspect, Gateway 3400, etc.)

    (Please include all zeros)

    Serial Number:_____________________________________________________________________________
    (Usually located on side or back of CPU)

    Operating System:___________________________________________________________________________
    (i.e., Windows 98, Windows XP)

    Detailed Problem Description:


    If problem occurred while working in an application, include the name of the application (i.e., MS Word, Excel,
    Power Point, etc.) and what action was attempted when problem occurred.
    __________________________________________________________________________________________
    __________________________________________________________________________________________
    __________________________________________________________________________________________
    __________________________________________________________________________________________
    __________________________________________________________________________________________
    What steps were taken, if any, to solve the problem? _______________________________________________
    __________________________________________________________________________________________
    __________________________________________________________________________________________
    __________________________________________________________________________________________
    __________________________________________________________________________________________
    Please document any error messages word-for-word: _______________________________________________
    __________________________________________________________________________________________
    __________________________________________________________________________________________
    __________________________________________________________________________________________
    __________________________________________________________________________________________
    Please forward completed form to the Information Technology Help Desk via fax at x4366 or inter-office mail.

    IT0033.0

    W/O#_______

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