1. define the term communication and explain the process of communication. 2.

lack of vocabulary and cultural differences; these two are interpersonal barr ier. Justify. 3. Write a detailed note on levels of communications. 4. 'Paraphrasing' and 'Reflecting implications' - these two are signs of good li stener - Explain. 5. What are the types of listening? Elaborate any two. 6. Write a compaint letter to the sales division Softlink Pvt. Ltd. Hydrabad, as the Director of Genuine group of companies, Ahmedabad. Your complaint is pertaining to the program error in the software you purchased form Softlink. 7. Write an application letter with resume to the manager Billsbey group of comp anies M.G. Marg, Andheri (W), Mumbai for the post of enginner(in your respective area). 8. Define a research question and framing hypothesis is an essential requirement to carry out any research. Explain. 9. Research is the systematic approach towards purposeful investigations - Expla in. 10. Explain the significance of the following in the term of any research writin g. Abstract, sampling, bibliography, Index, Illustrations, Footnotes. 11. Write short notes: a. Types of sampling in research b. Tools for data collection c. Research process