India- Technical Support for Public and Large Enterprise Desktop- Notebook -Workstation Toll Free Toll no Servers

(Power Edge), Switches (Power Connect) and Storage (Power Vault) Toll Free Premium Products - XPS Toll Free Landline 24*7 support 24*7 support 9.00am to 6.00pm : Mon- Fri

1800-425-804

Local STD Code 6000335

1800-425-905

1800-425-206

080-2510-806

Before you call Dell: If you suspect a problem with your system, write down any error messages or beep codes received, if applicable, and perform the diagnostic tests using the Dell Diagnostics Diskette provided with your system. See your system documentation for information about error messages, beep codes, and running the diskette-based diagnostics. Document the results of the diagnostic tests. Talking to the Technician: Explain your problem to the technician. Be prepared to provide the technician with the following information: - Your system's Service Tag Number - The names and versions of installed operating systems; the operating system that was running when the problem occurred - Peripherals being used - Any error messages and/or beep codes received and when they occurred

- What you were doing when the problem occurred. If your monitor/notebook battery is faulty, please kindly check the PPID# e.g DS JP-021KEV-42011-12C-0343 before you proceed to contact our technical support for further troubleshooting - What steps you have taken to resolve the problem, including the results from the diagnostic tests Cooperate with the technician to resolve the problem. Cooperation is critical to a successful resolution. Listen carefully and follow the technician's suggestions. Tell the technician exactly what happens when you perform the suggested task.

If this document cannot resolve your problem, please fill the Request Support form or join in online discussions to get online support