How To Disable and Uninstall Protexis Licensing Service (PSIService

How to Disable and Uninstall Protexis Licensing Service (PSIService.e...
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If you have installed trial or paid licensed version of Corel software products, you probably may notice a third-party unannounced software application makes its way into your computer too. The program is PSIService.exe by Protexis, which installs a Protexis Licensing service or Protexis Licensing V2 service in Windows operating system. PSIService is part of Protexis copy protection DRM (digital rights management) and license management software, which intends to protect a software or application from piracy and illegal copying. Thus PSI service is normally installed by another program, such as Corel Paint Shop Pro Photo X2, Corel Paint Shop Pro XI (X1), Corel Paint Shop Pro X, that uses its service to gather licensing information to send home much like spyware, ensure copy protection and authenticate user that uses genuine version of the program. To make matter worse, the ProtexisLicensing service may make PC boots up slower, and when disabled, will cause Corel Paint Shop Pro to stop working, in addition to warn you of running illegal copy of non-genuine software. Besides, PSIService.exe does not uninstall together with the application that installed it, when the application is uninstalled and removed. In any case, whether you want to get rid of Protexis while keeping the application that dependent on it still working properly and able to run (contrary to popular belief, Protexis Licensing service is not required for program to run), or now need to clean the Protexis PSIService spyware manually due to non-removal by original application that installs it, the procedures to complete uninstall and remove Protexis is easy. In fact, the
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instructions to uninstall PSIservice is provided on Protexis website. If you are certain that no applications using PSIService are still installed on your system, and this service is still running, you can remove it manually by following these instructions: 1. Remove the following registry entry: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ProtexisLicensing] 2. Reboot your computer. 3. Delete the following files: %windir%\System32\PSIService.exe %windir%\System32\PSIKey.exe Of course, in order to keep applications such as Corel Photo Shop Pro continue running without error, the complete removal instructions cannot be followed. Use the following workaround instead: 1. Open Services (services.msc) in Control Panels Administrators Tools. 2. Locate ProtexisLicensing or Protexis Licensing service. If you are seeing Protexis Licensing V2 service, use the next guide. Stop the service and then set the Startup Type to Disabled. 3. Bowse to %SystemDrive%\Windows\System32 folder. 4. Copy original PSIKey.dll to program folder of application that relies on Protexis, e.g. %SystemDrive%\Program Files\Corel\Corel Paint Shop Pro Photo XI\. 5. Rename PsiClient.dll to PsiClient.bak, or simply delete it. 6. Rename PSIKey.dll to PsiClient.dll 7. Rename PSIService.exe to PSIService.bak, or simply delete it. If the Protexis DRM softare installed on your system is of version 2, follow these steps instead: 1. 2. 3. 4. Open Services (services.msc) in Control Panels Administrators Tools. Locate Protexis Licensing V2 service. Stop the service and then set the Startup Type to Disabled. Bowse to %SystemDrive%\Program Files\Common Files\Protexis\License Service folder. Copy original PSIKey_2.dll to program folder of application that relies on Protexis, e.g. %SystemDrive%\Program Files\Corel\Corel Paint Shop Pro Photo X2\. 5. Rename PsiClient.dll to PsiClient.bak, or simply delete it. 6. Rename PSIKey_2.dll to PsiClient.dll 7. Rename PSIService_2.exe to PSIService_2.bak, or simply delete it. Now, Protexis Licensing Service is tamed and disabled properly so that PSIService no longer run in background, without affecting functionality of installed application.
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This entry was posted on Sunday, July 19th, 2009 at 4:47 am and is filed under Tips & Tricks. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
69 Responses to How to Disable and Uninstall Protexis Licensing Service (PSIService.exe)

Pages: Previous 1 2 3 Next 1. M September 11th, 2010 13:20 50 For those having problem with CorelDraw X5 with PSIKey-03000201.dll, you need to do all the things except that you should rename and move this file to C:\Program Files (x86)\Corel\CorelDRAW Graphics Suite X5\Draw instead of the Programs folder. And furthermore you can delete some more unnecessary files if they exist (on 64 bit os running 32 bit software): C:\Windows\SysWOW64\PSIKey.dll C:\Windows\SysWOW64\PSIService.exe 2. Mitix August 22nd, 2010 20:43 49 Same thing with a Corel product: WinDVD. Followed the steps in proc 2. See what will happen. I also disabled Protexis in services.msc. Thanks a lot for advice. 3. Ian August 8th, 2010 22:53 48 August 2010 Corel PSP X3.v13.2.0.35
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These removal instructions are no long applicable where you need to keep the main application running (e.g. Paint Shop pro). See Protexis website: What will happen if I stop or remove it? If this service is stopped or removed you may not be able to run applications that use it. This service will be automatically removed when all of the applications that use this service are uninstalled. Ive removed it from my system, but now my software application wont work. What should I do? You need to reinstall the application. This will reinstall the PSIService, along with the application, which will allow you to use the application again. 4. Neku July 28th, 2010 04:48 47 Following up from yesterday, I ran a routine Malwarebytes scan on my computer after installing Corel Painter 11. It found a trojan horse named MoSucker. I panicked and deleted, then restarted. Come back on to finish some art this morning. Corel Painter cant run anymore. Turns out the scan got a false positive on PsiKey and deleted it, disabling my copy of the program. Its also interesting that if you look up Protexivs web site, you no longer find mention of PsiKey (or removal, for that matter). Heres a tip, Corel: if your DRM of choice comes up as a trojan horse in a malware scan, and forces users to redo a lengthy instsall, youre probably doing it wrong. 5. Neku July 27th, 2010 01:07 46 Thanks so much for this tutorial. My computer runs vista so its insanely slow running, and I hate when software runs without you even knowing about it. I applied this to Corel Painter 11 and it ran faster than my first startup. Although Corel Painter 11 seems to lack PsiKeyService2- that much less trouble for me, I suppose. Corel should be ashamed that theyre installing backdoor software on users computers without notifying them in the EULA and potentially opening their computers up to hackers and viruses. 6. Flummoxed July 22nd, 2010 09:55 45 This workaround did not work (for me) with CorelDRAW X5 version 15.0.0.849 (although it did work with PSPX3). In the case of CorelDRAW X5, PSIKey-03000201.dll exists in the place of PSIKey_2.dll in the Protexis\License Service folder. After following similar steps for taming and disabling PSIService_2.exe, CorelDRAW X5 ceases working. A working solution for CorelDRAW X5 15.0.0.849 would be much appreciated. 7. Rich July 20th, 2010 21:46 44 Would you please clarify: are you leaving a copy of PSIKey.dll ins the system32 directory or did you mean to CUT? Thanks 8. CrowdedCranium July 18th, 2010 01:27 43 I found this handy thread through a Bing on Protexis. I had a HP advisor message about a problem with it.
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I had no idea what it was, or what it was for. It was V2, in Corel which I picked up off the bargain bin at BestBuy. Had I known it was bundled (Bungled) with this DRM I would not have bought it. Now that it is disabled, let me list a few things I have noticed. Win7-64 starts fast again. Youtube video is no longer out of sync with the sound. IE8 starts and exits on a dime again. Hotmail also is snapy without long pauses freezing IE8. Per the Youtube audio out of sync. I have gone round and round with that. Bought an nVidia GT240 for the hardware help to flash 10.1 and the video was crisp and fluid but the audio was still out of sync. Followed the type 2 instructions, reboot. Youtube, Blondie we three kings in HD. Crisp, fluid, and in sync. Dear Corel the time, effort, and hardware expense you have caused me with this DRM irritates me to an indescribable level. 9. Gonzalo June 26th, 2010 07:50 42 WARNING: It does NOT work with Corel PaintShop Photo X3. 10. matthew June 19th, 2010 06:05 41 just wonderful! worked like a charm! no more protexis bs. 11. Gato June 17th, 2010 10:19 40 thanks, thats work on PSPX2 12. ? June 9th, 2010 05:41 39 I am having trouble locating the registry file on my computer in fact, its nowhere to be found. o.O BTW I downloaded PSPX. 13. Javier June 7th, 2010 14:00 38 I have Win 7 and had installed PSP X2 Ultimate and the protexis was V_2; so I followed the steps for V_2. One by one. but the registration window is still appearing and I can not use the program. * Service shut down and disabled, * dlls copied * protexis trash renamed as BAK, I also reboteed (you know is windows LOL) Did I miss something wrong? Ill appreciate any comments. thanks 14. Renaud June 6th, 2010 11:37
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37 The instructions worked with CorelDraw X5. @Tim: maybe you don;t mind that some DRM services are running all the time on your machine even though you may be using the software they protect rarely, but I do mind. Adobe has the same crap, but is using another service-based DRM system. DxO, a photographic software, also uses its own service-based crapware, so is Corel. How many useless services, eating up RAM and CPU and integrating deeply into the system do we have to run ALL THE TIME just to satisfy the paranoia of software publishers? I bought every single one of these with hard earned cash, yet all these software are pirated and easily available, without the DRM, simple proof that these measures have no effect to stop piracy. So we arrive at the silly situation that, as a paid customer, my system is penalised and has to run services that eat its resources, may compromise its stability, its security (they become potentially exploitable failure points, running under privileged accounts) and my privacy (there is no way of really knowing what these services actually do). 15. Jadranko June 2nd, 2010 21:38 36 Thanks, but When I try to do these (disable Protexis version 2), Corel Suite X5 STOP working. I use WIN XP SP2 on the PC with NO connection to the internet. If I leave these stupid Protexis, Corel need about 5 min to start. Do you have any another sugestion or solution. Thanks 16. moo May 28th, 2010 12:54 35 Sadly, it doesnt work with X3! I just bought the X3 and want to remove this crap out of it damn it! I guess I have to switch to GIMP? ;/ 17. Brubaker May 26th, 2010 22:18 34 Ive dealt with the Protexis issue with earlier versions of Corel PSP, but Protexis as used with X3 had me stumped. Hat tip to James Badges for the critical final bit of information. As an aside, Im genuinely puzzled why Corel finds it necessary to use such an intrusive piece of crap software in order to protect its intellectual property rights. Evidently other software vendors also use Protexis, but Corel is the only one that Ive encountered, despite using dozens of software packages. Corel, there has to be a better way! 18. Eduardo May 24th, 2010 05:03 33 Excellent tip, if other programs stop working, turn Protexis again, and patience. 19. Mumble May 10th, 2010 04:14 32 Bought the X3 upgrade today, the installer is version 13.0.0.264. I replaced the dll in both X3 and
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PSPClassic folders, doesnt look like its working. No error message, the PSP exe is visible in the task manager, but no program For those with X3 and a working workaround, which version are you using? What else can I do? A similar trick worked fine for X2. 20. wazza May 3rd, 2010 09:37 31 i have had trouble with this psiservice on shutdown. . this type of licencing works on the assumption of an available internet connection. what happens if the user does NOT have an internet connection, or if the net connection is down? . p.s. im sure everybody knows what assume means 21. Dimitris April 21st, 2010 02:01 30 Thank you very much for this very helpful article! 22. Jack April 12th, 2010 15:35 29 I dont care, I do not buy a software to have third part shitload installed on my PC without my concern. And that includes Protexis and Bonjour. 23. h@ndO April 12th, 2010 04:31 28 thnx for this useful tutorial to stop that protexis service , works fine, thnx again!! 24. Michael March 18th, 2010 11:37 27 This site has a BRILLIANT answer to this question! I think it may actually be from a person who works at Protexis Inc. The answer is very informative and certainly helped me make a decision about how to tackle this problem. 25. Tim March 7th, 2010 19:28 26 This article is, for the most part, badly informed, paranoid twaddle. Each time PSP is started Protexis checks that you are using a licensed copy. It does that check on your computer without contacting any external source. It isnt revealed at installation time because it isnt a separate program, just a component of PSP. Apart from every Corel program produced in the last few years, many other software providers use Protexis, so turning it off could cause other programs to cease working. Pages: Previous 1 2 3 Next
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