Donner Company Case Study Outline 1. How does Donner compete? 2.

. What would I see if you took me on a tour of the Donner production facilities? Lets follow a typical 8-board panel through the process. What are the steps involved and how long will each take? [see flowchart] 3. What design decisions did Plummer make in setting up the process represented in the flowchart? What operating decisions must be made on a daily basis? Technology choice. What are the economics of the decisions of when to use CNC router vs. punch press? Micronic vs. manual drill? Dry film photoresist capacity analysis. What is the capacity if given an order size of 8 boards? What is the bottleneck?
set up time run time per order per order 5 min 0.2 min 20 min 2.0 min 20 min 0.2 min total time per order daily capacity in orders daily capacity in boards

panel prep lam & exp develop

What if the order size were 80 boards or 800 boards?

order size in boards 8 boards 80 boards 800 boards order size in panels 1 / order 10 / order 100 / order lam & exp daily capacity process time in orders 22 min 40 min 220 min daily capacity in boards

Capacity is not an absolute number, but is dependent on factors such as: _______________, _______________, _______________.

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Standard labor time.

technology order size choice 1 board manual drill punch press 8 boards cnc drill punch press 40 boards cnc drill punch press 200 boards cnc drill cnc router 800 boards cnc drill cnc router total time per order time per board

set up time run time 339 min 57.55 min 564 min 564 min 664 min 664 min 51.05 min 255.45 min 1176.25 min 4705 min

Labor times, as well as capacity, depend not only on the size of the order, but the mix of other products in the shop at the same time, their priorities, and on what equipment is available.

4. What happens when a customer wants an order? What does each person do? [see information flow chart]

5. How is the Donner plant doing? Delivery performance? Quality performance? Productivity performance?

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Financial performance? Donner versus competition: time per board

Order size per board

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