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  • Hilliard, Lain: Ii-Iovctd

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    The document discusses an independent assessment of claims against Telstra that the Department has been asked to conduct by the Minister. It will involve around 22 current or former Telstra customers or contractors. Some former 'COTs' will be asked if they wish to participate. The assessment will focus on the process used rather than the merits of the claims, and whether all available dispute resolution mechanisms have been used. As part of the process, advice may be sought on various cases. A copy of the form letter to claimants will be forwarded when sent out before Christmas.

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    The document discusses an independent assessment of claims against Telstra that the Department has been asked to conduct by the Minister. It will involve around 22 current or former Telstra customers or contractors. Some former 'COTs' will be asked if they wish to participate. The assessment will focus on the process used rather than the merits of the claims, and whether all available dispute resolution mechanisms have been used. As part of the process, advice may be sought on various cases. A copy of the form letter to claimants will be forwarded when sent out before Christmas.

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    14 views1 page

    Hilliard, Lain: Ii-Iovctd

    Uploaded by

    badapplesfoi
    The document discusses an independent assessment of claims against Telstra that the Department has been asked to conduct by the Minister. It will involve around 22 current or former Telstra customers or contractors. Some former 'COTs' will be asked if they wish to participate. The assessment will focus on the process used rather than the merits of the claims, and whether all available dispute resolution mechanisms have been used. As part of the process, advice may be sought on various cases. A copy of the form letter to claimants will be forwarded when sent out before Christmas.

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    Hilliard, lain

    From: Lever, David


    Sent: Wednesday, 21 December 200510:30 PM
    To: Hilliard, lain
    Subject: FW: independent assessment of claims against Telstra
    For file plse lain
    From: Lever, David
    Sent: Wednesday, 21 December 2005 10:29 PM
    To: 'John Pinnock'
    Subject: independent assessment of claims against Telstra
    John
    You may not be aware that the Department has been asked by the Minister to conduct an assessment of
    various disputes with Telstra, involving around 22 current or former customers or contractors of Telstra.
    Some of the former 'COTs' are among the 22 who will be asked if they wish to participate in the process.
    It is anticipated that the assessments will be concluded by the end of March or asap afterwards.
    The assessment will focus on process rather than the merits of claims, including whether all available dispute
    resolution mechanisms have been used.
    As part of the process, we may need to seek your advice on various cases .
    I will forward you a copy of the form letter to claimants when the letters have been sent. We expect this to be
    before Christmas .
    I hope you have a very enjoyable and restful Christmas break.
    Regards,
    David Lever
    026271 1502
    \ c \...1

    J0') Y- G,'ii-iOvctd
    cJoe
    2211212005
    www.badapples.com.au

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