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  • Mittal Resume

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    Shreyas Chaudhary
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    Mittal Panchal is seeking a career position where her professional experience and expertise will benefit an organization. She has over 10 years of experience in customer service and operations roles for credit card companies. Her experience includes serving as a service coordinator, team leader, and telecaller executive. She holds a B.Com degree from Gujarat University and has completed a diploma in forex trading. She is proficient in Microsoft Office and the internet.

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    Mittal Panchal is seeking a career position where her professional experience and expertise will benefit an organization. She has over 10 years of experience in customer service and operations roles for credit card companies. Her experience includes serving as a service coordinator, team leader, and telecaller executive. She holds a B.Com degree from Gujarat University and has completed a diploma in forex trading. She is proficient in Microsoft Office and the internet.

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    Attribution Non-Commercial (BY-NC)
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    8 views2 pages

    Mittal Resume

    Uploaded by

    Shreyas Chaudhary
    Mittal Panchal is seeking a career position where her professional experience and expertise will benefit an organization. She has over 10 years of experience in customer service and operations roles for credit card companies. Her experience includes serving as a service coordinator, team leader, and telecaller executive. She holds a B.Com degree from Gujarat University and has completed a diploma in forex trading. She is proficient in Microsoft Office and the internet.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as RTF, PDF, TXT or read online from Scribd
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    of 2

    Mittal Panchal 11, Prabhat Appt, Chapaner Society, Usmanpura, Ahmedabad 380 013. Contact: 98981 94641 mittal193@yahoo.co.

    in

    Meant For: 3 Looking for a career position where professional experience and expertise will be regarded as a wealth of an organization.

    Experience:

    4 Since February 2011 to till date working as a Service Coordinator in Hitachi Home & Life
    Solution (I) ltd., handling customers complain via E-mail & phone. Coordinating with service center and resolving issues. Reporting to Service Head of National Service Center.

    5 Eight months experience as a Team leader in Kotak Credit Cards (Team for You).
    Work involved staff recruiting & training, taking care of day 2 day operations.

    6 One year experience as a Team leader in HSBC Credit Cards (Rushabh Marketing Solutions
    Pvt. Work involved staff recruiting & training, taking care of day 2 day operations. Ltd.).

    7 Three & half years experience as a Team leader in ICICI Credit Cards (i-Solutions (I) Pvt. Ltd.
    Providing solution to complicated problems and keeping up the quality level are the responsibilities of this work. 8 Eight months experience as a Tele caller executive in ABN AMRO Credit Card (DSA). Work involved talking calls to the customers.

    Qualification gained: 9 B.Com in 2001 from Gujarat University. 10 Basic knowledge of computer. Qualification pursuing: 11 Diploma in FOREX trading completed in April, 2010. Computer Literacy: 12 Well versed in MS office that includes MS word, MS excel, etc. 13 Well versed in internet operation 14 Personal data: 15 Sex : Female 16 DOB : Mar 19,1981 17 Marital Status: Married

    18 19 Current CTC : 12 k 20 Expected CTC :14 to 16 k 21 Joining time : February'12

    From, Mittal Panchal

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