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Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o r k s

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Understanding and Troubleshooting H S R P P roblem s in C ataly st S w itc h N etw ork s


Contents

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Introduction F a ir P re re q uis ite s P o o r R e q u ire m e n ts Co m p o n e n t s U s e d T his d o c u m en t so m y p ro b lem . Co n v e n t i o n s U nde rs ta nd H S R P Y es Ba c k g r o u n d In f o r m a t i o n N o Ba s i c O p e r a t i o n J u s t b r o w s i ng HS R P T e r m s S u g g estio n s f o r HS R P Ad d r e s s i n g im p ro v em en t: ICM P R e d i r e c t s HS R P Fu n c t i o n a l i t y M a t r i x HS R P Fe a t u r e s P a c k e t Fo r m a t HS R P S t a t e s HS R P T i m e r s ( 2 5 6 ch a r a cter li m i t) HS R P Ev e n t s Send HS R P Ac t i o n s HS R P S t a t e T a b l e P a c k e t Fl o w T roub l e s h oot H S R P C a s e S tudie s Ca s e S t u d y # 1: HS R P S t a n d b y IP Ad d r e s s Is R e p o r t e d a s a Du p l i c a t e IP Ad d r e s s Ca s e S t u d y # 2: HS R P S t a t e Co n t i n u o u s l y Ch a n g e s ( Ac t i v e , S t a n d b y , S p e a k ) o r % HS R P -6-S T AT ECHAN GE Ca s e S t u d y # 3: HS R P Do e s N o t R e c o g n i z e P e e r Ca s e S t u d y # 4: HS R P S t a t e Ch a n g e s a n d S w i t c h R e p o r t s S Y S -4-P 2_ W AR N : 1/ Ho s t < m a c _ a d d r e s s > Is Fl a p p i n g Be t w e e n P o r t < p o r t _ 1> a n d P o r t < p o r t _ 2> i n S y s l o g Ca s e S t u d y # 5: HS R P S t a t e Ch a n g e s a n d S w i t c h R e p o r t s R T D-1-ADDR _ FL AP i n S y s lo g Ca s e S t u d y # 6: HS R P S t a t e Ch a n g e s a n d S w i t c h R e p o r t s M L S -4M O V EO V ER FL O W : T o o m a n y m o v e s , s t o p M L S f o r 5 s e c ( 20000000) i n S y s l o g Ca s e S t u d y # 7: HS R P In t e r m i t t e n t S t a t e Ch a n g e s o n M u l t i c a s t S t u b N e t w o r k Ca s e S t u d y # 8: As y m m e t r i c R o u t i n g a n d HS R P ( Ex c e s s i v e Fl o o d i n g o f U n i c a s t T r a f f i c i n N e t w o r k w i t h R o u t e r s T h a t R u n HS R P ) Ca s e S t u d y # 9: HS R P V i r t u a l IP Ad d r e s s Is R e p o r t e d a s a Di f f e r e n t IP Ad d r e s s Ca s e S t u d y # 10: HS R P Ca u s e s M AC V i o l a t i o n o n a S e c u r e P o r t h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

lv ed

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o r k s

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Ca s e S t u d y # 11: % In t e r f a c e Ha r d w a r e Ca n n o t S u p p o r t M u l t i p l e Gr o u p s H S R P T roub l e s h ooting M odul e s f or C a tO S S w itch e s A. V e r i f y HS R P R o u t e r Co n f i g u r a t i o n B. V e r i f y Ca t a l y s t Fa s t Et h e r Ch a n n e l a n d T r u n k i n g Co n f i g u r a t i o n C. V e r i f y P h y s i c a l L a y e r Co n n e c t i v i t y D. L a y e r 3 HS R P De b u g g i n g E. S p a n n i n g T r e e T r o u b l e s h o o t i n g F. CGM P L e a v e P r o c e s s i n g a n d HS R P In t e r o p e r a b i l i t y G. Di v i d e a n d Co n q u e r K now n Is s ue s N u m b e r o f HS R P Gr o u p s S u p p o r t e d f o r Ca t a l y s t 6500/ 6000 S e r i e s P FC2/ M S FC2 a n d Ca t a l y s t 3550 HS R P S t a t e Fl a p p i n g / U n s t a b l e W h e n Y o u U s e Ci s c o 2620/ 2621, Ci s c o 3600 w i t h Fa s t Et h e r n e t , o r P A-2FEIS L HS R P S t u c k i n In i t i a l o r Ac t i v e S t a t e o n Ci s c o 2620/ 2621, Ci s c o 3600 w i t h Fa s t Et h e r n e t , o r P A-2FEIS L U n a b l e t o P i n g HS R P S t a n d b y Ad d r e s s o n Ci s c o 2500 a n d 4500 S e r i e s R o u t e r s M L S Fl o w s Ar e N o t Cr e a t e d f o r De v i c e s T h a t U s e HS R P S t a n d b y IP Ad d r e s s a s De f a u l t Ga t e w a y Ca t a l y s t 2948G, 2980G, 4912G, 4003, a n d 4006 HS R P -CGM P In t e r o p e r a b i l i t y Is s u e s N e tP ro D is cus s ion F orum s - F e a ture d C onv e rs a tions R e l a te d Inf orm a tion

I ntr od u c ti on
Be c a u t o HS M o st th e b e se o f R P in HS R P h a v io th e n a tu re s ta b ility .T -r e l a t e d p r o f HS R P o f t h e Ho t S t a n d b y R o u t e r P r o t o c o l ( HS R P ), s p e c i f i c n e t w o r k p r o b l e m s c a n l e a d h i s d o c u m e n t c o v e r s c o m m o n i s s u e s a n d w a y s t o t r o u b l e s h o o t HS R P p r o b l e m s . r o b l e m s a r e n o t t r u e HS R P i s s u e s . In s t e a d , t h e y a r e n e t w o r k p r o b l e m s t h a t a f f e c t .

T h i s d o c u m e n t c o v e r s t h e s e m o s t -c o m m o n i s s u e s t h a t r e l a t e t o HS R P : R o u t e r r e p o r t o f a d u p l i c a t e HS R P s t a n d b y IP a d d r e s s Co n s t a n t HS R P s t a t e c h a n g e s ( active, stan d b y , sp eak ) M i s s i n g HS R P p e e r s S w i t c h e r r o r m e s s a g e s t h a t r e l a t e t o HS R P Ex c e s s i v e n e t w o r k u n i c a s t f l o o d i n g t o t h e HS R P c o n f i g u r a t i o n N ote : T h i s d o c c o n ta in s m a n y p u rp o s e o f th is d o c u m e n t is n o d o c u m e n t. u m e n t d e ta re fe re n c e s d o c u m e n t t in te n d e d ils h o w to s o ftw is to fa c to b e a d to tro u a re v e ilita te e s ig n b l e s h o o t HS R P rs io n s a n d n e tw a n d g u id e e n g in g u id e ,s o f tw a r e in o rk e e r -r e c Ca to s o o m ta p o n m ly lo w e s t s w itc h e n v g y d e s ig n .N h o to tro u b le n d a tio n d o c u ir o n m e n ts .T h e d o c u m e n t e v e r th e le s s ,th e s o le s h o o t HS R P . T h i s m e n t,o r a b e s t p r a c tic e s

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o r k s

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P r er eq u i si tes
Requirements
T h e re a re n o s p e c ific re q u ire m e n ts fo r th is d o c u m e n t.

C o mp o nents U sed
T h is d o c u m e n t is n o t re s tric te d to s p e c ific s o ftw a re a n d h a rd w a re v e rs io n s . T h e i n f o r m a t i o n i n t h i s d o c u m e n t w a s c r e a t e d f r o m t h e d e v i c e s i n a s p e c i f i c l a b e n v i r o n m e n t . Al l o f t h e d e v i c e s u s e d i n t h i s d o c u m e n t s t a r t e d w i t h a c l e a r e d ( d e f a u l t ) c o n f i g u r a t i o n . If y o u r n e t w o r k i s l i v e , m a k e s u re th a t y o u u n d e rs ta n d th e p o te n tia l im p a c t o f a n y c o m m a n d .

C o nv entio ns
R e f e r t o Ci s c o T e c h n i c a l T i p s Co n v e n t i o n s f o r m o r e i n f o r m a t i o n o n d o c u m e n t c o n v e n t i o n s .

U nd er sta nd H S R P
B a c k g ro und I nf o rma tio n
Bu s i n e s s e s a n c o m m u n ic a tio t h e m . Cu s t o m HS R P i n Ci s c re d u n d a n c y fo re c o v e rs fro m d c o n s u m e r s t h a t r e l y o n i n t r a n e t a n d In t e r n e t s e r v i c e s f o r t h e i r m i s s i o n -c r i t i c a l n s re q u ire a n d e x p e c t th e ir n e tw o rk s a n d a p p lic a tio n s to b e c o n tin u o u s ly a v a ila b le to e r s c a n s a t i s f y t h e i r d e m a n d s f o r n e a r -100 p e r c e n t n e t w o r k u p t i m e i f t h e y l e v e r a g e t h e o IO S S o f t w a r e . HS R P , w h i c h i s u n i q u e t o Ci s c o p l a t f o r m s , p r o v i d e s n e t w o r k r IP n e t w o r k s i n a m a n n e r t h a t e n s u r e s t h a t u s e r t r a f f i c i m m e d i a t e l y a n d t r a n s p a r e n t l y f i r s t -h o p f a i l u r e s i n n e t w o r k e d g e d e v i c e s o r a c c e s s c i r c u i t s . a n a c t a s a s i n g l e , v i r t u a l r o u t e r i f t h e y s h a r e a n IP a d d r e s s a n d a M AC ( L a y e r 2 r e s s is n e c e s s a r y f o r h o s t w o r k s ta tio n d e f a u lt g a te w a y r e d u n d a n c y .M o s t h o s t n t a i n r o u t i n g t a b l e s a n d u s e o n l y a s i n g l e n e x t h o p IP a n d M AC a d d r e s s . T h i s d e f a u l t g a t e w a y . W i t h HS R P , m e m b e r s o f t h e v i r t u a l r o u t e r g r o u p c o n t i n u a l l y g e s .O n e r o u te r c a n a s s u m e th e r o u tin g r e s p o n s ib ility o f a n o th e r if a r o u te r g o e s e i t h e r p l a n n e d o r u n p l a n n e d r e a s o n s . Ho s t s a r e c o n f i g u r e d w i t h a s i n g l e d e f a u l t t o f o r w a r d IP p a c k e t s t o a c o n s i s t e n t IP a n d M AC a d d r e s s . T h e c h a n g e o v e r o f tin g is tra n s p a re n t to th e e n d w o rk s ta tio n s . h o s t w o rk s ta tio n s th a t ru a y s a r e n o t d y n a m ic .T h n a d d itio n a l c o n fig u re d d i n e d u n r e a c h a b l e b y In t e n M e O e fa rn e ic ro s o ft O S o n ly u s e u lt g a te w a t Co n t r o l M S fo r s o n e y a t b a n a g m u s in o o t e m ltip g le tim e n t le d e fa u d e fa u lt e if th e P ro to c o lt g a te w g a te w a y firs t c o n l ( ICM P a y s . Bu t , a t a tim e . fig u re d ).

T w o o r m o re ro u te rs c [ L 2] ) a d d r e s s . T h e a d d w o rk s ta tio n s d o n o t c o a d d re s s is k n o w n a s a e x c h a n g e s ta tu s m e s s a o u t o f c o m m is s io n fo r g a te w a y a n d c o n tin u e d e v ic e s th a t d o th e ro u

N ote : Y o u c a n c o n f i g u r e th e m u ltip le d e fa u lt g a te w T h e s y s te m o n ly s e le c ts a d e fa u lt g a te w a y is d e te rm

B a sic O p era tio n


A s e t o f r o u t e r s t h a t r u n HS R P w o r k s i n c o n c e r t t o p r e s e n t t h e i l l u s i o n o f a s i n g l e d e f a u l t g a t e w a y r o u t e r t o t h e h o s t s o n t h e L AN . T h i s s e t o f r o u t e r s i s k n o w n a s a n HS R P g r o u p o r s t a n d b y g r o u p . A s i n g l e ro u te r th a t is e le c te d fro m th e g ro u p is re s p o n s ib le fo r th e fo rw a rd in g o f th e p a c k e ts th a t h o s ts s e n d to

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o r k s th e ro u n u m ro u In m e re m th e v irtu a t e r . If b e r o t e r IP l ro th e f ro a d d

P a g e 4 o f 59

u t e r . T h i s r o u t e r i s k n o w n a s t h e a c t i v e r o u t e r . An o t h e r r o u t e r i s e l e c t e d a s t h e s t a n d b y a c t i v e r o u t e r f a i l s , t h e s t a n d b y a s s u m e s t h e p a c k e t f o r w a r d i n g d u t i e s . Al t h o u g h a n a r b i t r a r y u t e r s m a y r u n HS R P , o n l y t h e a c t i v e r o u t e r f o r w a r d s t h e p a c k e t s t h a t a r e s e n t t o t h e v i r t u a l re ss. in te r e L ro u im iz e n e tw o r k tr a f f ic ,o n ly th e a c tiv e a n d th e s ta n d b y r o t h e p r o t o c o l h a s c o m p l e t e d t h e e l e c t i o n p r o c e s s . Ad d i t i o isten s t a t e . If t h e a c t i v e r o u t e r f a i l s , t h e s t a n d b y r o u t e r te r f a ils o r b e c o m e s th e a c tiv e r o u te r ,a n o th e r r o u te r is e ro n d in n d u p IP d iv tim e m u la te a d d re ss id u a l ro e rs fo r s a s in is a llo u te rs c e a c h g u te n a ta k le c rs se n d p e l ro u te rs in e s o v e r a s te d a s th e rio d th e th e s ta n i c HS R HS R P a c tiv e d b y ro g ro u p r o u t e r . If u te r. P

o rd e r to m ssa g e s a f a in in th s ta n d b y ta n M AN te s

Ea c h s k n o w n o n a L se p a ra

d b y g AC a ,a n d ta te a

g l e v i r t u a l r o u t e r ( d e f a u l t g a t e w a y ). Fo r e a c h g r o u p , a s i n g l e w e l l c a te d to th a t g ro u p .M u ltip le s ta n d b y g r o u p s c a n c o e x is t a n d o v e rla p a n p a r t i c i p a t e i n m u l t i p l e g r o u p s . In t h i s c a s e , t h e r o u t e r m a i n t a i n s a ro u p .

H S RP T erms
Ac t i v e ro u te r T e rm T h e ro u te r th a t c u rre n tly fo rw a rd s p a c k e ts fo r th e v irtu a l ro u te r T h e p rim a ry b a c k u p ro u te r T h e s e t o f r o u t e r s t h a t p a r t i c i p a t e i n HS R P a n d jo in tly e m u la te a v irtu a l ro u te r D e f inition

S ta n d b y ro u te r S ta n d b y g ro u p He l l o t i m e Ho l d t i m e

T h e i n t e r v a l b e t w e e n s u c c e s s i v e HS R P h e l l o m e s s a g e s fro m a g iv e n ro u te r

T h e in te rv a l b e tw e e n th e re c e ip t o f a h e llo m e s s a g e a n d th e p re s u m p tio n th a t th e s e n d in g ro u te r h a s fa ile d

H S RP A d d ressing
H S R P R oute r C om m unica tion R o u t e r s t h a t r u n HS R P c o m m u n i c a t e HS R P i n f o r m a t i o n b e t w e e n e a c h o t h e r t h r o u g h HS R P h e l l o p a c k e t s . T h e s e p a c k e t s a r e s e n t t o t h e d e s t i n a t i o n IP m u l t i c a s t a d d r e s s 224.0.0.2 o n U s e r Da t a g r a m P r o t o c o l ( U DP ) p o r t 1985. IP m u l t i c a s t a d d r e s s 224.0.0.2 i s a r e s e r v e d m u l t i c a s t a d d r e s s t h a t i s u s e d t o c o m m u n i c a t e t o a l l r o u t e r s . T h e a c t i v e r o u t e r s o u r c e s h e l l o p a c k e t s f r o m i t s c o n f i g u r e d IP a d d r e s s a n d t h e HS R P v i r t u a l M AC a d d r e s s . T h e s t a n d b y r o u t e r s o u r c e s h e l l o s f r o m i t s c o n f i g u r e d IP a d d r e s s a n d t h e b u r n e d -i n M AC a d d r e s s ( BIA). T h i s u s e o f s o u r c e a d d r e s s i n g i s n e c e s s a r y s o t h a t HS R P r o u t e r s c a n c o rre c tly id e n tify e a c h o th e r. In m o s t c a s e s , w M AC a d d r e s s f o 2500, 4000, a n d a d d re s s .T h e re fo ro u te rs u s e th e ir h e n y o u c o n fig r th a t g ro u p a s 4500 r o u t e r s . T r e ,th e s e r o u te r BIA w h e n t h e y u re w e h e s u se r o u t e r s t o b e p a r t o f a n HS l l a s t h e i r o w n BIA. T h e o n s e r o u t e r s h a v e Et h e r n e t h a s e t h e HS R P M AC a d d r e s s rv e a s th e s ta n d b y ro u te r. R ly rd w P g r o u p ,th e r o u te e x c e p tio n to th is w a re th a t o n ly re c h e n th e y s e rv e a s rs b e o g th lis te n fo r th h a v io r is fo n iz e s a s in g e a c tiv e ro u e HS r Ci s le M te r .T R P c o AC h e

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o r k s H S R P S ta ndb y IP A ddre s s C om m unica tion on A l l M e dia E x ce p t T ok e n R ing Be c a u s e h o s t w o r k s t a t i o n s a r e c o n f i g u r e d w i t h t h e i r d e f a u l t g a t e w a y a s t h e HS R P s t a n d b y h o s t s m u s t c o m m u n i c a t e w i t h t h e M AC a d d r e s s t h a t i s a s s o c i a t e d w i t h t h e HS R P s t a n d b y T h i s M AC a d d r e s s i s a v i r t u a l M AC a d d r e s s t h a t i s c o m p o s e d o f 0000.0c 07.a c * * . T h e * * g r o u p n u m b e r i n h e x a d e c i m a l , b a s e d o n t h e r e s p e c t i v e i n t e r f a c e . Fo r e x a m p l e , HS R P g r o u HS R P v i r t u a l M AC a d d r e s s o f 0000.0c 07.a c 01. Ho s t s o n t h e a d j o i n i n g L AN s e g m e n t u s e Ad d r e s s R e s o l u t i o n P r o t o c o l ( AR P ) p r o c e s s i n o r d e r t o r e s o l v e t h e a s s o c i a t e d M AC a d d r e H S R P S ta ndb y IP A ddre s s C om m unica tion on T ok e n R ing M e dia T o k th e a d d a re e n R o n ly re sse th e o in g g e n s a v n ly in te rfa c e s u s e e ra l m u ltic a s t a ila b le ,a n d m a d d re sse s a v a fu n c tio n a l a d d re s s e s fo m e c h a n is m a v a ila b le .T a n y o f th e s e a d d re s s e s i l a b l e f o r u s e w i t h HS R
0 ) 1) 2 )

P a g e 5 o f 59

IP a d d r e s s , IP a d d r e s s . i s t h e HS R P p 1u s e s th e th e n o rm a l sse s.

r t h e HS R P M AC a d d r e s s . Fu n c t i o n a l a d d r e s s e s a r e h e re is a lim ite d n u m b e r o f T o k e n R in g fu n c tio n a l a r e r e s e r v e d f o r o th e r f u n c tio n s .T h e s e th r e e a d d r e s s e s P :

c0 0 0 . 0 0 0 1. 0 0 0 0 c0 0 0 . 0 0 0 2 . 0 0 0 0 c0 0 0 . 0 0 0 4. 0 0 0 0

( g r o u p ( g r o u p ( g r o u p

T h e r e f o r e , y o u c a n c o n f i g u r e o n l y t h r e e HS R P g r o u p s o n T o k e n R i n g i n t e r f a c e s , u n l e s s y o u c o n f i g u r e t h e s ta ndb y us e -b ia p a r a m e t e r .

I C M P Red irec ts
HS R P p e e r r o u t e r s t h a T h i s i s t h e b a s i s o f HS Ci s c o IO S s o f t w a r e r e a u to m a tic a lly d is a b le d th e h o s ts c a n b e re d ire a d d re s s o f a s in g le ro u t p ro te c t a s u b n e t a re a b le to p ro v id e a c c e s s to a ll o th e r s u b n e R P . T h e r e f o r e , w h i c h r o u t e r b e c o m e s t h e a c t i v e HS R P r o u t e r l e a s e s e a r l i e r t h a n Ci s c o IO S S o f t w a r e R e l e a s e 12.1( 3)T , ICM o n a n i n t e r f a c e w h e n HS R P i s u s e d o n t h a t i n t e r f a c e . W i t h o u c t e d a w a y f r o m t h e HS R P v i r t u a l IP a d d r e s s a n d t o w a r d a n i n te r .R e d u n d a n c y is lo s t. o d to h HS o u tb e tw o p ,th a rn o e s. ts in th e n is irre le v P re d ire c t th is c o n t e r f a c e IP e tw o rk . a n t . In ts a re fig u ra tio n , a n d M AC

Ci s c o IO S S o f t w a r e R e l e a s e 12.1( 3)T i n t r o d u c e s a m e t h m e t h o d f i l t e r s o u t b o u n d ICM P r e d i r e c t m e s s a g e s t h r o u g a n HS R P v i r t u a l a d d r e s s . T h e g a t e w a y IP a d d r e s s i n t h e t o a l i s t o f HS R P a c t i v e r o u t e r s t h a t a r e p r e s e n t o n t h a t n g a t e w a y IP a d d r e s s i s a n a c t i v e r o u t e r f o r a n HS R P g r o u g r o u p v i r t u a l IP a d d r e s s . T h i s s o l u t i o n a l l o w s h o s t s t o l e t h e s a m e t i m e , m a i n t a i n t h e r e s i l i e n c e t h a t HS R P p r o v i d

a l l o w ICM P r e d i r e c t s w i t h HS R P . T h i s R P . T h e n e x t h o p IP a d d r e s s i s c h a n g e d t o o u n d ICM P r e d i r e c t m e s s a g e i s c o m p a r e d r k . If t h e r o u t e r t h a t c o r r e s p o n d s t o t h e e g a t e w a y IP a d d r e s s i s r e p l a c e d w i t h t h a t p tim a l r o u te s to r e m o te n e tw o r k s a n d ,a t

H S RP F unc tio na l ity M a trix


R e f e r t o t h e Ci s c o IO S R e l e a s e a n d HS R P Fu n c t i o n a l i t y M a t r i x s e c t i o n o f Ho t S t a n d b y R o u t e r P r o t o c o l Fe a t u r e s a n d Fu n c t i o n a l i t y i n o r d e r t o l e a r n a b o u t t h e f e a t u r e s a n d Ci s c o IO S S o f t w a r e r e l e a s e s t h a t s u p p o r t HS R P .

H S RP F ea tures
R e f e r t o Ho t S t a n d b y R o u t e r P r o t o c o l Fe a t u r e s a n d Fu n c t i o n a l i t y f o r i n f o r m a t i o n o n m o s t o f t h e HS R P f e a t u r e s . T h i s d o c u m e n t p r o v i d e s i n f o r m a t i o n o n t h e s e HS R P f e a t u r e s :

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o r k s P re e m p tio n In t e r f a c e t r a c k i n g U s e o f a BIA M u l t i p l e HS R P g r o u p s Co n f i g u r a b l e M AC a d d r e s s e s S y s lo g s u p p o rt HS R P d e b u g g i n g En h a n c e d HS R P d e b u g g i n g Au t h e n t i c a t i o n IP r e d u n d a n c y S i m p l e N e t w o r k M a n a g e m e n t P r o t o c o l ( S N M P ) M IB HS R P f o r M u l t i p r o t o c o l L a b e l S w i t c h i n g ( M P L S )

P a g e 6 o f 59

N ote : Y o u c a n u s e y o u r b r o w s e r Fi n d f e a t u r e i n o r d e r t o l o c a t e t h e s e s e c t i o n s w i t h i n t h e d o c u m e n t .

P a c k et F o rma t
T h i s t a b l e s h o w s t h e f o r m a t o f t h e d a t a p o r t i o n o f t h e U DP HS R P f r a m e : Ho l d t i m e V e rs ion P rio rity O p C ode Gr o u p S ta te R e se rv e d H e l l otim e

Au t h e n t i c a t i o n Da t a Au t h e n t i c a t i o n Da t a V i r t u a l IP Ad d r e s s

T h i s t a b l e d e s c r i b e s e a c h o f t h e f i e l d s i n t h e HS R P p a c k e t : P a ck e t F ie l d D e s crip tion

O p Co d e ( 1 o c te t)

T h e O p Co d e d e s c r i b e s t h e t y p e o f m e s s a g e th a t th e p a c k e t c o n ta in s .P o s s ib le v a lu e s a r e : 0-h e llo ,1-c o u p ,a n d 2r e s i g n . He l l o m e s s a g e s a r e s e n t t o i n d i c a t e t h a t a r o u t e r r u n s HS R P a n d i s a b l e t o b e c o m e t h e a c t i v e r o u t e r . Co u p m e s s a g e s a re s e n t w h e n a ro u te r w is h e s to b e c o m e 1/ 28/ 2008

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o r k s th e a c tiv e r o u te r .R e s ig n m e s s a g e s a r e s e n t w h e n a ro u te r n o lo n g e r w is h e s to b e th e a c tiv e ro u te r. Ea c h r o u t e r im p le m e n ts d e s c rib e s th s e n d s th e m in d iv id u a l s lis te n ,4-s p a c tiv e . T h is m e ss p e rio ro u te

P a g e 7 o f 59

S ta te ( 1o c te t)

in th e s ta n d b y g ro u p a s ta te m a c h in e .T h e s ta te f ie ld e c u rre n t s ta te o f th e ro u te r th a t e s s a g e .T h e s e a r e d e ta ils o n th e ta te s : 0-in itia l,1-le a r n ,2e a k , 8 - s t a n d b y , a n d 16 ly m e a n in n ta in s th e th e h e llo h e tim e is g fu l in a p p ro m e ssa g iv e n h e llo x im a te g e s th a t th e in s e c o n d s . h e llo t o f tim e e ssa g e e .

He l l o t i m e ( 1 o c te t) Ho l d t i m e ( 1 o c te t)

T h is fie ld is o n ly m e a n in g fu l in m e s s a g e s . It c o n t a i n s t h e a m o u n th a t th e ro u te rs w a it fo r a h e llo m b e fo re th e y in itia te a s ta te c h a n g T h is fie ld is s ta n d b y ro u p rio ritie s o f h ig h e s t v a lu T h e tie b re a IP a d d r e s s .

fie ld is o n a g e s . It c o d b e tw e e n r s e n d s .T

P rio rity (1 o c te t)

u s e d to e le c t th e a c tiv e a n d t e r s . In a c o m p a r i s o n o f t h e tw o r o u te r s ,th e r o u te r w ith th e e b e c o m e s th e a c tiv e ro u te r. k e r is th e ro u te r w ith th e h ig h e r

Gr o u p ( 1 o c t e t ) T h i s f i e l d i d e n t i f i e s t h e s t a n d b y g r o u p . Au t h e n t i c a t i o n Da t a ( 8 o c t e t s ) T h is f ie ld c o n ta in s a c le a r te x t,e ig h tc h a ra c te r p a s s w o rd .

V i r t u a l IP Ad d r e s s ( 4 o c te ts )

If t h e v i r t u a l IP a d d r e s s i s n o t c o n f i g u r e d o n a r o u te r ,th e a d d r e s s c a n b e le a r n e d fro m th e h e llo m e s s a g e fro m th e a c tiv e r o u t e r . An a d d r e s s i s o n l y l e a r n e d i f n o HS R P s t a n d b y IP a d d r e s s h a s b e e n c o n f ig u r e d ,a n d th e h e llo m e s s a g e is a u th e n tic a te d (if a u th e n tic a tio n is c o n f i g u r e d ).

H S RP S ta tes
S ta te
I n itial

T h is is t h a t HS th ro u g h in te rfa c

th e s ta R P d o a c o n e firs t

te e s fig b e

a t n o u r c o

th e s t ru n a tio n m e s

D e f inition

ta r t.T h is s ta te in d ic a te s .T h is s ta te is e n te r e d c h a n g e o r w h e n a n a v a ila b le .

T h e r o u t e r h a s n o t d e t e r m i n e d t h e v i r t u a l IP a d d re s s a n d h a s n o t y e t s e e n a n a u th e n tic a te d h e llo h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1 1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o r k s m e s s a g e f r o m t h e a c t i v e r o u t e r . In t h i s s t a t e , t h e ro u te r s till w a its to h e a r fro m th e a c tiv e ro u te r.

P a g e 8 o f 59

L ear n

L isten

T h e r o u t e r k n o w s t h e v i r t u a l IP a d d r e s s , b u t t h e ro u te r is n e ith e r th e a c tiv e ro u te r n o r th e s ta n d b y r o u t e r . It l i s t e n s f o r h e l l o m e s s a g e s f r o m t h o s e ro u te rs . T h e ro u te a c tiv e ly p a n d /o r s ta s ta te u n le r s e n d s p e rio d ic h e llo a rtic ip a te s in th e e le c n d b y r o u te r .Ar o u te r s s th e ro u te r h a s th e v a c a n d id a n d s p e rio d tra n s ie n t c th e g ro u p te ic o n in m e tio n c a n irtu ssa g e o f th n o t e a l IP

S p eak

S tan d b y

T h e ro ro u te r e x c lu s o n e ro T h e ro to th e se n d s o f tra n ro u te r

A ctive

u te r c u rre n tly g ro u p v irtu a l p e rio d ic h e llo s ie n t c o n d itio i n active s t a

u te r is a n d se io n o f u te r in

fo rw a rd s p a c k e M AC a d d r e s s . T m e s s a g e s .W ith n s ,th e r e m u s t b te in th e g ro u p .

to b e c o m e th e n e x t a c tiv e h e llo m e s s a g e s .W ith th e d itio n s ,th e r e is ,a t m o s t, stan d b y s t a t e . ts th h e r th e e ,a t a t a re se n t o u te r e x c lu s io n m o s t,o n e

s a n d e a c tiv e n t e r sp eak a d d re ss.

H S RP T imers
Ea c h r o u t e r o n l y u s e s t h r e e t i m e r s i n HS R P . T h e t i m e r s t i m e h e l l o m e s s a g e s . T h e HS R P c o n v e r g e s , w h e n a f a i l u r e o c c u r s , d e p e n d o n h o w t h e HS R P h e l l o a n d h o l d t i m e r s a r e c o n f i g u r e d . By d e f a u l t , t h e s e t i m e r s a r e s e t t o 3 a n d 10 s e c o n d s , r e s p e c t i v e l y , w h i c h m e a n s t h a t a h e l l o p a c k e t i s s e n t b e t w e e n t h e HS R P s t a n d b y g r o u p d e v i c e s e v e r y 3 s e c o n d s , a n d t h e s t a n d b y d e v i c e b e c o m e s a c t i v e w h e n a h e l l o p a c k e t h a s n o t b e e n r e c e i v e d f o r 10 s e c o n d s . Y o u c a n l o w e r t h e s e t i m e r s e t t i n g s t o s p e e d u p t h e f a i l o v e r o r p r e e m p t i o n , b u t , t o a v o i d i n c r e a s e d CP U u s a g e a n d u n n e c e s s a r y s t a n d b y s t a t e f l a p p i n g , d o n o t s e t t h e h e l l o t i m e r b e l o w o n e ( 1) s e c o n d o r t h e h o l d t i m e r b e l o w 4 s e c o n d s . N o t e t h a t , i f y o u u s e t h e HS R P tr a c k in g m e c h a n is m a n d th e tr a c k e d lin k f a ils ,th e f a ilo v e r o r p r e e m p tio n o c c u r s im m e d ia te ly ,r e g a r d le s s o f t h e h e l l o a n d h o l d t i m e r s . W h e n a t i m e r e x p i r e s , t h e r o u t e r t r a n s i t i o n s t o a n e w HS R P s t a t e . T h e t i m e r s c a n b e c h a n g e d w i t h t h i s c o m m a n d : s ta ndb y [group-n um b e r] tim e rs h e l l otim e h ol dtim e : f o r e x a m p l e , s ta ndb y 1 tim e rs 5 1 5 . T h is ta b le p ro v id e s m o re in fo rm a tio n o n th e s e tim e rs : T im e r Ac t i v e tim e r T h is tim e r is u s e d to T h is tim e r s ta rts a n y re c e iv e s a h e llo p a c k a c c o rd a n c e w ith th e th e re la te d fie ld o f th D e s crip tion m o n tim e e t.T h o ld e HS ito r a n h is tim R P th e a c tiv e ro u te r. a c tiv e ro u te r tim e r e x p ire s in e v a lu e th a t is s e t in h e llo m e s s a g e . s ta n d b y b y e x p ire s a t is s e t 1/ 28/ 2008

S ta n d b y tim e r

T h is tim e r is u s e d in o rd e r to m o n ito r th e r o u te r .T h e tim e r s ta r ts a n y tim e th e s ta n d r o u te r r e c e iv e s a h e llo p a c k e t.T h is tim e r in a c c o rd a n c e w ith th e h o ld tim e v a lu e th

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o r k s in th e re s p e c tiv e h e llo p a c k e t. He l l o tim e r

P a g e 9 o f 59

T h i s t i m e r i s u s e d t o c l o c k h e l l o p a c k e t s . Al l HS R P r o u t e r s i n a n y HS R P s t a t e g e n e r a t e a h e l l o p a c k e t w h e n th is h e llo tim e r e x p ire s .

H S RP E v ents
T h i s t a b l e p r o v i d e s t h e e v e n t s i n t h e HS R P f i n i t e s t a t e m a c h i n e : K e y 1 2 3 HS R P i s c o n f i g u r e d o n a n e n a b l e d i n t e r f a c e . E v e nts

HS R P i s d i s a b l e d o n a n i n t e r f a c e o r t h e i n t e r f a c e i s d is a b le d . Ac t i v e t i m e r e x p i r y T h e a c tiv e tim e r is s e t to th e h o ld tim e w h e n th e la s t h e llo m e s s a g e is s e e n fro m th e a c tiv e ro u te r. S ta n d b y tim e r e x p iry T h e s ta n d b y tim e r is s e t to th e h o ld tim e w h e n th e la s t h e llo m e s s a g e is s e e n fro m th e s ta n d b y ro u te r. He l l o t i m e r e x p i r y T h e p e rio d ic tim e r fo r th e s e n d o f h e llo m e s s a g e s is e x p ire d . R e c e ip t o f a h e llo m e s s a g e o f h ig h e r p rio rity fro m r o u t e r i n sp eak s t a t e R e c e ip t o f a h e llo m e s s a g e o f h ig h e r p rio rity fro m a c tiv e ro u te r R e c e ip t o f a h e llo m e s s a g e o f lo w e r p rio rity fro m a c tiv e ro u te r R e c e ip t o f a re s ig n m e s s a g e fro m R e c e ip t o f a c o u p m e s s a g e fro m ro u te r a th e th e

5 6 7 8 9 10 11 12

a h ig h e r p rio rity

th e a c tiv e ro u te r

R e c e ip t o f a h e llo m e s s a g e o f h ig h e r p rio rity fro m s ta n d b y ro u te r R e c e ip t o f a h e llo m e s s a g e o f lo w e r p rio rity fro m s ta n d b y ro u te r

th e th e

H S RP A c tio ns
T h is ta b le s p e c ifie s th e a c tio n s to b e ta k e n a s p a rt o f th e s ta te m a c h in e :

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 10 o f 59 Initia l A ction

S t a r t a c t i v e t i m e r If t h i s a c t i o n o f th e re c e ip t o f a n a u th e n tic a te d th e a c tiv e r o u te r ,th e a c tiv e tim e r tim e f ie ld in th e h e llo m e s s a g e .O tim e r is s e t to th e c u rre n t h o ld tim u s e b y th is r o u te r.T h e a c tiv e tim

S t a r t s t a n d b y t i m e r If t h i s a c t i o n o c c u r r s a s t h e re s u lt o f th e re c e ip t o f a n a u th e n tic a te d h e llo m e s s a g e f r o m th e s ta n d b y r o u te r ,th e s ta n d b y tim e r is s e t to th e h o ld tim e fie ld in th e h e llo m e s s a g e . O th e r w is e ,th e s ta n d b y tim e r is s e t to th e c u r r e n t h o ld tim e v a lu e th a t is in u s e b y th is r o u te r .T h e s ta n d b y tim e r th e n s ta rts . S t o p a c t i v e t i m e r T h e a c t i v e t i m e r s t o p s . L e a r n p a r a m e t e r s T h i s a c t i o n a u th e n tic a te d m e s s a g e is re c e iv r o u t e r . If t h e v i r t u a l IP a d d r e s s m a n u a lly c o n f ig u r e d ,th e v ir tu a le a r n e d f r o m th e m e s s a g e .T h e tim e a n d h o ld tim e v a lu e s fro m S t o p s t a n d b y t i m e r T h e s t a n d b y t i m e r s t o p s .

o c c u rrs a s th e re s u lt h e llo m e s s a g e fro m is s e t to th e h o ld th e r w is e ,th e a c tiv e e v a lu e th a t is in e r th e n s ta rts .

F G H

S e n d h e l l o m e s s a g e T h e r o u t e r s e n d s a h e l l o m e s s a g e w ith its c u r r e n t s ta te ,h e llo tim e ,a n d h o ld tim e . S e n d c o u p m e s s a g e T h e r o u t e r s e n d s a c o u p m e s s a g e in o rd e r to in fo rm th e a c tiv e ro u te r th a t t h e r e i s a h i g h e r -p r i o r i t y r o u t e r a v a i l a b l e .

is ta k e n w h e n a n e d fro m th e a c tiv e fo r th is g ro u p is n o t l IP a d d r e s s c a n b e ro u te r c a n le a rn h e llo th e m e s s a g e .

S e n d g r a t u i t o u s AR P m e s s a g e T h e r o u t e r b r o a d c a s t s a n AR P r e s p o n s e p a c k e t t h a t a d v e r t i s e s t h e g r o u p v i r t u a l IP a n d M AC a d d r e s s e s . T h e p a c k e t i s s e n t w i t h t h e v i r t u a l M AC a d d r e s s a s t h e s o u r c e M AC a d d r e s s i n t h e l i n k l a y e r h e a d e r , a s w e l l a s w i t h i n t h e AR P p a c k e t .

S e n d r e s i g n m e s s a g e T h e r o u t e r s e n d s a r e s i g n m e s s a g e in o rd e r to a llo w a n o th e r ro u te r to b e c o m e th e a c tiv e ro u te r.

H S RP S ta te T a b l e
T h e e v e n d ia g HS R th is d ia g ra t o c c u r a m ,n P Ev e d ia g ra m in th is s e c tio n s h o w s th e s ta te tra n s itio n s o f r s ,th e a s s o c ia te d a c tio n r e s u lts ,a n d th e r o u te r u m b e r s d e s ig n a te e v e n ts ,a n d le tte r s d e s ig n a te n ts d e f in e s th e n u m b e r s ,a n d th e ta b le in th e s e m o n ly a s a r e f e r e n c e .T h e d ia g r a m is d e ta ile d th e tra n th e c tio a n d HS R P s t a t e m a c h i n e . Ea c h t i m e t h s i t i o n s t o t h e n e x t HS R P s t a t e . In a s s o c ia te d a c tio n .T h e ta b le in th e n HS R P Ac t i o n s d e f i n e s t h e l e t t e r is n o t n e c e s s a ry fo r g e n e ra l a t a n th e s e c tio n s .U s e

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 11 o f 59 tro u b le s h o o tin g p u rp o s e s .

P a c k et F l o w

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M A C A ddre s s

IP

S ub ne t M a s k

D e f a ul t 1/ 28/ 2008

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 12 o f 59 A ddre s s G a te w a y

P C1 P C2

0000.0c 00.0001 10.1.1.10 255.255.255.0 10.1.1.1 0000.0c 00.1110 10.1.2.10 255.255.255.0 10.1.2.1

R oute r A C onf ig ura tion ( A ctiv e R oute r)


in ter f ace ip ad d m ac-ad stan d b stan d b in ter f ace ip ad d m ac-ad stan d b stan d b eth er n et 0 r ess 10 . 1. 1. d r ess 40 0 0 . 0 y 1 ip 10 . 1. y 1 p r io r ity eth er n et 1 r ess 10 . 1. 2 . d r ess 40 0 0 . 0 y 1 ip 10 . 1. y 1 p r io r ity 2 2 2 55. 2 55. 2 55. 0 0 0 0 . 0 0 10 1. 1 2 0 0 2 55. 2 55. 2 55. 0 0 0 0 . 0 0 11 2 . 1 2 0 0

R oute r B C onf ig ura tion ( S ta ndb y R oute r)


in ter f ace eth er n et 0 ip ad d r ess 10 . 1. 1. 3 2 55. 2 m ac-ad d r ess 40 0 0 . 0 0 0 0 . 0 0 2 stan d b y 1 ip 10 . 1. 1. 1 in ter f ace eth er n et 1 ip ad d r ess 10 . 1. 2 . 3 2 55. m ac-ad d r ess 40 0 0 . 0 0 0 0 . 0 0 stan d b y 1 ip 10 . 1. 2 . 1 0 55. 2 2 5. 0

2 55. 2 55. 0 2 1

N ote : T h e s e e x a m p l e s c o n f i g u r e s t a t i c M AC a d d r e s s e s f o r i l l u s t r a t i o n p u r p o s e s o n l y . Do n o t c o n f i g u r e s t a t i c M AC a d d r e s s e s u n l e s s y o u a r e r e q u i r e d t o d o s o . Y o u m u s t u n d e rs ta n d th e c o n c e p t b e h in d p a c k e t r o u b l e s h o o t HS R P p r o b l e m s . R o u t e r A u s e s t h i n t e r f a c e s . In t h e e x a m p l e i n t h i s s e c t i o n , p a c k e h a v e t h e s o u r c e M AC a d d r e s s o f t h e r o u t e r p h y m a c h i n e s t h a t a r e d e s t i n e d f o r t h e HS R P IP a d d v i r t u a l M AC a d d r e s s . N o t e t h a t t h e M AC a d d r e a n d th e h o s t. t flo w w h e n y o u o b ta in s n iffe r tra c e s in e p r i o r i t y o f 200 a n d b e c o m e s t h e a c t i v e ts fro m th e ro u te r th a t a re d e s tin e d fo r a s i c a l M AC a d d r e s s ( BIA). P a c k e t s f r o m r e s s h a v e t h e d e s t i n a t i o n M AC a d d r e s s s s e s a re n o t th e s a m e fo r e a c h flo w b e tw o rd e r to ro u te r o n h o st w o rk th e h o s t o f t h e HS R e e n th e ro b o th s ta tio n u te r P

T h i s t a b l e s h o w s t h e r e s p e c t i v e M AC a n d IP a d d r e s s i n f o r m a t i o n p e r f l o w o n t h e b a s i s o f a s n i f f e r t r a c e th a t is ta k e n fro m S w itc h X . P a ck e t F l ow S ource M A C D e s tina tion M A C l s o f e rn e t c 01) S ource IP D e s tina tion IP

P a c k e ts HS R P v i r t u a fro m M AC a d d r e s P C1 P C1 R o u te r A t h a t a r e ( 0000.0c 00.0001) i n t e r f a c e Et h d e s tin e d 0 f o r P C2 ( 0000.0c 07.a

10.1.1.10 10.1.2.10

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 13 o f 59 P a c k e ts th a t re tu rn th ro u g h R o u te r A R o u te r P C1 Et h e r n e t 0 BIA 10.1.2.10 10.1.1.10 Af r o m ( 0000.0c 00.0001) ( 4000.0000.0010) P C2 a n d a re d e s tin e d f o r P C1 P a c k e ts fro m P C1 th a t a re HS R P v i r t u a d e s tin e d M AC a d d r e s fo r P C1 R o u te r A HS R P ( 0000.0c 00.0001) i n t e r f a c e Et h s ta n d b y 0 ( 0000.0c 07.a IP a d d re ss ( ICM P , T e ln e t)

s o f e rn e t c 01)

10.1.1.10 10.1.1.1

P a c k e ts th a t a re d e s tin e d fo r th e a c tu a l R o u te r A IP P C1 10.1.1.10 10.1.1.2 Et h e r n e t 0 BIA a d d r e s s ( 0000.0c 00.0001) ( 4000.0000.0010) o f th e a c tiv e ro u te r ( ICM P , T e ln e t) P a c k e ts th a t a re d e s tin e d fo r th e a c tu a l R o u te r B IP P C1 Et h e r n e t 0 BIA 10.1.1.10 10.1.1.3 a d d r e s s ( 0000.0c 00.0001) ( 4000.0000.0020) o f th e s ta n d b y ro u te r ( ICM P , T e ln e t)

T r ou b l esh oot H S R P Ca se S tu d i es
h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1 1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 14 o f 59

C a se S tud y # 1: H S RP S ta nd b y I P A d d ress I s Rep o rted a s a D up l ic a te I P A d d ress


T h e se e rro r m e ssa g e s c a n a p p e a r:
O ct o n O ct o n O ct o n O ct o n 12 V l 13 V l 15 V l 15 V l 13: an 2 16: an 2 2 2 : an 2 2 2 : an 2 15: 5, 2 5: 5, 31: 5, 41: 5, 41: so u 41: so u 0 2 : so u 0 1: so u % S T r ced % S T r ced % S T r ced % S T r ced A N b A N b A N b A N b D B Y 0 D B Y y 0 D B Y y 0 D B Y y 0 y -3-D 0 0 0 . -3-D 0 0 0 . -3-D 0 0 0 . -3-D 0 0 0 . U P A 0 c0 U P A 0 c0 U P A 0 c0 U P A 0 c0 D D 7 . D D 7 . D D 7 . D D 7 . R : D ac19 R : D ac19 R : D ac19 R : D ac19 u p l icate ad d r ess 10 . 2 5. 0 . 1 u p l icate ad d r ess 10 . 2 5. 0 . 1 u p l icate ad d r ess 10 . 2 5. 0 . 1 u p l icate ad d r ess 10 . 2 5. 0 . 1

T h e s e e r r o r m e s s a g e s d o n o t n e c e s s a r i l y i n d i c a t e a n HS R P p r o b l e m . R a t h e r , t h e e r r o r m e s s a g e s i n d i c a t e a p o s s ib le S p a n n in g T r e e P r o to c o l ( S T P )lo o p o r r o u te r /s w itc h c o n f ig u r a tio n is s u e .T h e e r r o r m e s s a g e s a re ju s t s y m p to m s o f a n o th e r p ro b le m . In a d d i t i o n , t h e s e e r p a c k e t is ig n o r e d .T p e rfo rm a n c e a n d p a e rro r m e s s a g e s o f th ro h e c k e r m se e t HS e ssa g e s e rro r m e lo s s c a n R P a d d r d o ssa re s e ss n o t p r e v e n t t h e p r o p e r o p e r a t i o n o f HS R P . T h e d u p l i c a t e HS R P g e s a r e t h r o t t l e d a t 30-s e c o n d i n t e r v a l s . Bu t , s l o w n e t w o r k u l t f r o m t h e n e t w o r k i n s t a b i l i t y t h a t c a u s e s t h e S T A N D B Y -3-D U P A D D R .

T h e se e rro r m e ssa g e s c a n a p p e a r:
O ct 15 2 2 : 41: 0 1: % S T A N D B Y -3-D U P A D D R : D u p l icate ad d r ess 10 . 2 5. 0 . 1 o n V l an 2 5, so u r ced b y 0 0 0 0 . 0 c0 7 . ac19

T h e s e m e s s a g e s s p e c ific a lly in d ic a te th a t th e ro u te r re c e iv e d a d a ta p a c k e t th a t w a s s o u HS R P IP a d d r e s s o n V L AN 25 w i t h t h e M AC a d d r e s s e s 0000.0c 07.a c 19. S i n c e t h e HS i s 0000.0c 07.a c 19, e i t h e r t h e r o u t e r i n q u e s t i o n r e c e i v e d i t s o w n p a c k e t b a c k o r b o t h r o HS R P g r o u p w e n t i n t o t h e active s t a t e . Be c a u s e t h e r o u t e r r e c e i v e d i t s o w n p a c k e t , t h lik e ly is w ith th e n e tw o r k r a th e r th a n th e r o u te r .Av a r ie ty o f p r o b le m s c a n c a u s e th is b th e p o s s ib le n e tw o rk p ro b le m s th a t c a u s e th e e rro r m e s s a g e s a re : M o m e n ta ry S T P lo o p s Et h e r Ch a n n e l c o n f i g u r a t i o n i s s u e s Du p l i c a t e d f r a m e s W h e n T ro u b m o d u e rro rs y o le s le s in u tr h o o a re th e o u tin a p sw b le s g M p lic itc h h o o o d u a b le lo g t th le s to a n e se fo r th is d re e rr Ca se fe r o r m tO S c tio n e n c e to n d ly o u e ss S w ,w a d p re fo a n rc e a g e s ,s itc h e s h ic h in d itio n a e e th e s e c tio c lu d e l c a se tro n o s m s tu u b le s h f th is d o d u le s d ie s a s

rc e d fro m th R P M AC a d u te rs in th e e p ro b le m m e h a v i o r . Am

e d re ss o st o n g

o o t i n g s t e p s i n t h e HS R P o c u m e n t . Al l t h e t r o u b l e s h o o t i n g o n c o n f i g u r a t i o n . In a d d i t i o n , n o t e a n y n e c e ssa ry . fro n d e ss a d m re c e iv a c tu a lly lis t to th d re ss a n in g its o h id e s th e HS R P d th a t is w n m u ltic a s t h e llo e s y m p to m o f th e in te r f a c e s .T h e d e s tin e d to a ll ro u te rs

Y o u c a n u s e a n a c c e s s lis t in o rd e r p a c k e t . Bu t , t h i s i s o n l y a w o r k a r o u p r o b le m .T h e w o r k a r o u n d is to a p p a c c e s s lis t b lo c k s a ll tra ffic th a t is s m u l t i c a s t a d d r e s s 224.0.0.2.

v e n t th e a c tiv e ro u te r r th e e rro r m e s s a g e s a e x te n d e d in b o u n d a c c d f r o m t h e p h y s i c a l IP

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 15 o f 59
access-l ist 10 1 d en y ip h o st 17 2 . 16. 12 . 3 h o st 2 2 4. 0 . 0 . 2 access-l ist 10 1 p er m it ip an y an y in ter f ace eth er ip ad d r ess 17 stan d b y 1 ip ip access-g r o n et 0 2 . 16. 12 . 3 2 55. 2 55. 2 55. 0 17 2 . 16. 12 . 1 u p 10 1 in

C a se S tud y # 2 : H S RP S ta te C o ntinuo usl y C h a ng es ( A c tiv e, S ta nd b y , S p ea k ) o r % H S RP -6-S T A T E C H A N G E


T h e se e rro r m e ssa g e s c a n a p p e a r:
J an J J J J J 9 V l an an 9 V l an an 9 V l an an 9 V l an an 9 V l an an 9 V l an 0 8 : 149 0 8 : 149 0 8 : 149 0 8 : 149 0 8 : 149 0 8 : 149 0 0 : 42 . 62 3: % S T A N D state S tan d b y -> 0 0 : 56. 0 11: % S T A N D state A ctive -> 0 1: 0 3. 0 11: % S T A N D state S p eak -> S 0 1: 2 9 . 42 7 : % S T A N D state S tan d b y -> 0 1: 36. 8 0 8 : % S T A N D state A ctive -> 0 1: 43. 8 0 8 : % S T A N D state S p eak -> S B Y -6-S T A A ctive B Y -6-S T A S p eak B Y -6-S T A tan d b y B Y -6-S T A A ctive B Y -6-S T A S p eak B Y -6-S T A tan d b y T E C H A N G E : T E C H A N G E : T E C H A N G E : T E C H A N G E : T E C H A N G E : T E C H A N G E : S tan d b y : S tan d b y : S tan d b y : S tan d b y : S tan d b y : S tan d b y : 49 : 49 : 49 : 49 : 49 : 49 :

T h e s e e rro r m e s s a g e s d e s c rib e a s itu a tio n in w s u c c e s s i v e HS R P h e l l o p a c k e t s f r o m i t s HS R P f r o m t h e stan d b y s t a t e t o t h e active s t a t e . S h U n le s s th is e rro r m e s s a g e o c c u rs d u rin g th e in th e e r r o r m e s s a g e .T h e e r r o r m e s s a g e s s ig n if y tr o u b le s h o o t th is is s u e ,y o u m u s t v e r if y th e c o m o m e n ta ry lo s s o f d a ta c o m m u n ic a tio n b e tw e t h e s e m e s s a g e s . HS R P s t a t e c h a n g e s a r e o f t e n t o h i g h CP U u t i l i z a t i o n , p u t a s n i f f e r o n t h e n e u tiliz a tio n . T h e re a re s e v e ra l p o s s ib le p ro b le m s a re p h y s ic a l la y e w i t h Ca s e S t u d y # 1, a l l t h e c h a n g e s ,p a r tic u la r ly th e L c a u s e s fo r th r p ro b le m s o tro u b le s h o o a y e r 3 HS R P e lo r e x tin g De ss c e m b u

h i c h a s t a n d b y HS R P r o u t e r d i d n o t r e c e i v e t h r e e p e e r .T h e o u tp u t s h o w s th a t th e s ta n d b y r o u te r m o v e s o r t l y t h e r e a f t e r , t h e r o u t e r r e t u r n s t o t h e stan d b y s t a t e . i t i a l i n s t a l l a t i o n , a n HS R P i s s u e p r o b a b l y d o e s n o t c a u s e t h e l o s s o f HS R P h e l l o s b e t w e e n t h e p e e r s . W h e n y o u m m u n i c a t i o n b e t w e e n t h e HS R P p e e r s . A r a n d o m , e n th e p e e rs is th e m o s t c o m m o n p ro b le m th a t re s u lts in d u e t o Hi g h CP U U t i l i z a t i o n . If t h e e r r o r m e s s a g e i s d u e t w o r k a n d t h e t r a c e t h e s y s t e m t h a t c a u s e s t h e h i g h CP U o f HS R P p a c k e t s b e t w e e n t h e p e e r s . T h e m o s t c o m m o n s s i v e n e t w o r k t r a f f i c c a u s e d b y s p a n n i n g t r e e i s s u e s . As o d u l e s a r e a p p l i c a b l e t o t h e r e s o l u t i o n o f HS R P s t a t e g g in g .

C a se S tud y # 3 : H S RP D o es N o t Rec o g niz e P eer


T h e ro u te r o u tp u t HS R P p e e r s . In o r r o u te r .W h e n y o u V e r i f y HS R P R o u c o r r e c t,c h e c k f o r in th is s e c tio n s h o w s a ro u te r th a d e r f o r th is to o c c u r ,th e r o u te r m tr o u b le s h o o t th is is s u e ,s e e th e V t e r Co n f i g u r a t i o n s e c t i o n o f t h i s th e m is m a tc h e d V T P m o d e s .
110 ,

t is c o n fig u re d fo r u s t fa il to re c e iv e e rify P h y s ic a l L a y d o c u m e n t . If t h e p

HS R P b u HS R P h e e r Co n n e h y s ic a l la

t d o llo s c tiv y e r

e s n o t re c o g n iz e its fro m th e n e ig h b o r ity s e c tio n a n d th e c o n n e c tiv ity is

V l an 8 - G r o u p 8 L o cal state is A ctive, p r io r ity H el l o tim e 3 h o l d tim e 10

m ay

p r eem p t

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 16 o f 59
N ex t h el H o t stan A ctive r Standby S tan d b y 5 state l o sen t in 0 0 : 0 0 : 0 1. 168 d b y I P ad d r ess is 10 . 1. 2 . 2 co n f ig u r ed o u ter is l o cal router is unknown expired vir tu al m ac ad d r ess is 0 0 0 0 . 0 c0 7 . ac0 8 ch an g es, l ast state ch an g e 0 0 : 0 5: 0 3

C a se S tud y # 4: H S RP S ta te C h a ng es a nd S w itc h Rep o rts S Y S -4-P 2 _ W A RN : 1/ H o st < ma c _ a d d ress> I s F l a p p ing B etw een P o rt < p o rt_ 1> a nd P o rt < p o rt_ 2 > in S y sl o g
T h e se e rro r m e ssa g e s c a n a p p e a r:
2 0 0 1 J an 0 3 14: 18 : 43 % S Y S -4-P 2 _ W A R N : 1/ H o st 0 0 : 0 0 : 0 c: 14: 9 d : 0 8 is f l ap p in g b etw een p o r t 2 / 4 an d p o r t 2 / 3

In s o f t w a r e v e r s i o n 5.5.2 a n d l a t e r f o r t h e Ca t a l y s t 4500/ 4000 a n d 2948G, t h e s w i t c h r e p o r t s a h o s t M AC a d d r e s s t h a t m o v e s i f t h e h o s t M AC a d d r e s s m o v e s t w i c e w i t h i n 15 s e c o n d s . A c o m m o n c a u s e i s a n S T P l o o p . T h e s w i t c h d i s c a r d s p a c k e t s f r o m t h i s h o s t f o r a b o u t 15 s e c o n d s i n a n e f f o r t t o m i n i m i z e t h e i m p a c t o f a n S T P l o o p . If t h e M AC a d d r e s s m o v e b e t w e e n t w o p o r t s t h a t i s r e p o r t e d i s t h e HS R P v i r t u a l M AC a d d r e s s , t h e p r o b l e m i s m o s t l i k e l y a n i s s u e i n w h i c h b o t h HS R P r o u t e r s g o i n t o t h e active s t a t e . If t h lo o p HS R o r p e M AC a d d r e s s t h a t i s r e p o r t e d i s n o t t h e HS R P v i r t u a l M AC a d d r e s s , t h e i s s u e c a n i n d i c a t e t h e ,d u p lic a tio n ,o r r e f le c tio n o f p a c k e ts in th e n e tw o r k .T h e s e ty p e s o f c o n d itio n s c a n c o n tr ib u te to P p r o b l e m s . T h e m o s t c o m m o n c a u s e s f o r t h e m o v e o f M AC a d d r e s s e s a r e s p a n n i n g t r e e p r o b l e m s h y s ic a l la y e r p ro b le m s .

W h e n y o u tr o u b le s h o o t th is e r r o r m e s s a g e ,c o m p le te th e s e s te p s : N ote : Al s o , c o m p l e t e t h e s t e p s i n t h e HS R P T r o u b l e s h o o t i n g M o d u l e s f o r Ca t O S S w i t c h e s s e c t i o n o f th is d o c u m e n t. 1. De t e r m i n e t h e c o r r e c t s o u r c e ( p o r t ) o f t h e M AC a d d r e s s t h a t t h e e r r o r m e s s a g e r e p o r t s . 2. Di s c o n n e c t t h e p o r t t h a t m u s t n o t s o u r c e t h e h o s t M AC a d d r e s s a n d c h e c k f o r HS R P s t a b i l i t y . 3. Do c u m e n t t h e S T P t o p o l o g y o n e a c h V L AN a n d c h e c k f o r S T P f a i l u r e . 4. V e r i f y t h e p o r t c h a n n e l c o n f i g u r a t i o n . An i n c o r r e c t p o r t c h a n n e l c o n f i g u r a t i o n c a n r e s u l t i n t h e f l a p o f e r r o r m e s s a g e s b y t h e h o s t M AC a d d r e s s . T h i s i s b e c a u s e o f t h e l o a d -b a l a n c i n g n a t u r e o f p o r t c h a n n e l i n g .

C a se S tud y # 5 : H S RP S ta te C h a ng es a nd S w itc h Rep o rts RT D -1-A D D R_ F L A P in S y sl o g


T h e se e rro r m e ssa g e s c a n a p p e a r:
* M ar 9 14: 51: 12 : % R T D -1-A D D R _ F L A P : r el ear n in g 2 1 ad d r s p er m in * M ar 9 14: 52 : 12 : % R T D -1-A D D R _ F L A P : F ast E th er n et 0 / 7 F ast E th er n et 0 / 7

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 17 o f 59
r el * M ar r el * M ar r el * M ar r el * M ar r el * M ar r el ear n in g 9 14: 53: ear n in g 9 14: 54: ear n in g 9 14: 55: ear n in g 9 14: 56: ear n in g 9 14: 57 : ear n in g 2 2 12 : 2 0 12 : 2 0 12 : 2 1 12 : 2 2 12 : 2 1 ad d % R ad d % R ad d % R ad d % R ad d % R ad d r s p er T D -1-A r s p er T D -1-A r s p er T D -1-A r s p er T D -1-A r s p er T D -1-A r s p er m in D D R _ m in D D R _ m in D D R _ m in D D R _ m in D D R _ m in

F L A P : F L A P : F L A P : F L A P : F L A P :

F ast E th er n et 0 / 7 F ast E th er n et 0 / 7 F ast E th er n et 0 / 7 F ast E th er n et 0 / 7 F ast E th er n et 0 / 7

T h e se e rro r m m e ssa g e s a re th a t tw o o r m lo o p ,d u p lic a

e ssa g e o n ly a p o r e HS R te d fra m

s ig n ify th a t p lic a b le o n P ro u te rs h e s ,o r r e f le c

a M th e a v e te d

AC a d d r e s s m o v e s c o n s i s t e n t l y b e t w e e n d i f f e r e n t p o r t s . T h e s e e r r o r Ca t a l y s t 2900X L a n d 3500X L s w i t c h e s . T h e m e s s a g e s c a n i n d i c a t e b e c o m e active. T h e m e s s a g e s c a n i n d i c a t e t h e s o u r c e o f a n S T P p a c k e ts .

In o r d e r t o g a t h e r m o r e i n f o r m a t i o n a b o u t t h e e r r o r m e s s a g e s , i s s u e t h i s de b ug c o m m a n d :
sw itch # debug eth ernet-c ontrol l er address A d d r esses d eb u g g in g d ad d r 0 0 . 0 c0 d ad d r 0 0 . 0 c0 d ad d r 0 0 . 0 c0 d ad d r 0 0 . 0 c0 d ad d r 0 0 . 0 c0 T D -1-A d ad d r 0 0 . 0 c0 ess 0 7 . ac0 ess 0 7 . ac0 ess 0 7 . ac0 ess 0 7 . ac0 ess 0 7 . ac0 D D R _ F ess 0 7 . ac0 0 0 0 h 0 0 0 2 h 0 0 0 2 h 0 0 0 2 h 0 0 0 2 h L A P 0 0 0 2 h 2 is o n , o r o m , o r o m , o r o m , o r o m , o r o m er n , o r o m n l p p o n p p o n p p o n p p o n p p o et n p p o o r t 35 vl an r t 6 to p o r o r t 6 vl an r t 35 to p o o r t 35 vl an r t 6 to p o r o r t 6 vl an r t 35 to p o o r t 35 vl an r t 6 to p o r 0 / 7 r el ear n o r t 6 vl an r t 35 to p o 2 t 35 in 2 vl an vl an vl an vl an 2 m in 2 2 2 E th er n et C o n tr o l l er * M * M * M * M * M * M * M * M * M * M * M * M * M ar ar ar ar ar ar ar ar ar ar ar ar ar 9 9 9 9 9 9 9 9 9 9 9 0 8 0 8 0 8 0 8 0 8 0 8 0 8 0 8 0 8 0 8 0 8 0 8 0 8 9 9 : 0 : 0 : 0 : 0 : 0 : 0 : 0 : 0 : 0 : 0 : 0 : 0 : 0 6: 6: 6: 6: 6: 6: 6: 6: 6: 6: 6: 6: 6: 0 6: 0 6: 0 7 : 0 7 : 0 8 : 0 8 : 10 : 10 : 11: 11: 12 : 13: 13: A d 0 0 A d 0 0 A d 0 0 A d 0 0 A d 0 0 % R A d 0 0

. 0 c0 7 . ac0 2 as m o ved f . 0 c0 7 . ac0 2 as m o ved f . 0 c0 7 . ac0 2 as m o ved f . 0 c0 7 . ac0 2 as m o ved f . 0 c0 7 . ac0 2 as m o ved f : F ast E th . 0 c0 7 . ac0 2 as m o ved f

r t 6 2 t 35 in g 2 2 r t 6

r t 6 in 2 t 35 in in

in vl an 2 0 ad d r s p er in vl an 2

T h e p o r t s t h a t t h e de b ug c o m m a n d r e f e r e n c e s a r e o f f b y o n e . Fo r e x a m p l e , p o r t 0 i s Fa s t Et h e r n e t 0/ 1. T h e e r r o r m e s s a g e s i n d i c a t e t h e f l a p o f a M AC a d d r e s s b e t w e e n p o r t s 5 a n d 34 o n t h e r e s p e c t i v e s w i t c h . N ote : T h e m e s s a g e R T D -1-A D D R _ F L A P c a n b e i n c o r r e c t . R e f e r t o t h e s e Ci s c o b u g IDs i n o r d e r t o r u l e o u t th is p o s s ib ility : CS Cd p 81680 ( r e g i s t e r e d c u s t o m e r s o n l y ) In c o r r e c t R T D-1-ADDR _ FL AP m e s s a g e ( r e g i s t e r e d c u s t o m e r s o n l y ) Fa s t

CS Cd s 27100 ( r e g i s t e r e d c u s t o m e r s o n l y ) a n d CS Cd r 30113 Et h e r Ch a n n e l i s s u e s c a u s e R T D-1-ADDR _ FL AP

T h e m o s t c o m m o n c a u s e s f o r t h e m o v e o f M AC a d d r e s s e s a r e s p a n n i n g t r e e p r o b l e m s o r p h y s i c a l l a y e r p ro b le m s . W h e n y o u tr o u b le s h o o t th is e r r o r m e s s a g e ,c o m p le te th e s e s te p s : N ote : Al s o , c o m p l e t e t h e s t e p s i n t h e HS R P T r o u b l e s h o o t i n g M o d u l e s f o r Ca t O S S w i t c h e s s e c t i o n o f

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 18 o f 59 th is d o c u m e n t. 1. De t e r m i n e t h e c o r r e c t s o u r c e ( p o r t ) o f t h e h o s t M AC a d d r e s s . 2. Di s c o n n e c t t h e p o r t t h a t s h o u l d n o t s o u r c e t h e h o s t M AC a d d r e s s . 3. Do c u m e n t t h e S T P t o p o l o g y o n a p e r -V L AN b a s i s a n d c h e c k f o r S T P f a i l u r e . 4. V e r i f y t h e p o r t c h a n n e l i n g c o n f i g u r a t i o n . An i n c o r r e c t p o r t c h a n n e l c o n f i g u r a t i o n c a n r e s u l t i n t h e f l a p o f e r r o r m e s s a g e s b y t h e h o s t M AC a d d r e s s . T h i s i s b e c a u s e o f t h e l o a d -b a l a n c i n g n a t u r e o f p o r t c h a n n e l i n g .

C a se S tud y # 6: H S RP S ta te C h a ng es a nd S w itc h Rep o rts M L S -4M O V E O V E RF L O W : T o o ma ny mo v es, sto p M L S f o r 5 sec ( 2 0 0 0 0 0 0 0 ) in S y sl o g


T h e se e rro r m e ssa g e s c a n a p p e a r:
0 5/ 13/ 2 0 0 0 , 0 8 : 55: 10 : M L S -4-M O V E O V E R F L O W : T o o 0 5/ 13/ 2 0 0 0 , 0 8 : 55: 15: M L S -4: R esu m e M L S af ter m an y m o ves, sto p M L S f o r 5 sec( 2 0 0 0 0 0 0 0 ) d etectin g to o m an y m o ves

T h e s e m e s s a g e s i n d i c a t e t h a t t h e s w i t c h l e a r n s t h e s a m e M AC a d d r e s s o n t w o d i f f e r e n t p o r t s . T h i s m e s s a g e i s o n l y r e p o r t e d o n Ca t a l y s t 5500/ 5000 s w i t c h e s . Is s u e t h e s e c o m m a n d s i n o r d e r t o g a t h e r a d d itio n a l in fo rm a tio n a b o u t th e p ro b le m : N ote : T h e c o m m a n d s t h a t t h i s s e c t i o n m e n t i o n s a r e n o t d o c u m e n t e d . Y o u m u s t e n t e r t h e m c o m p l e t e l y . T h e s h ow m l s notif ica tion c o m m a n d p r o v i d e s a t a b l e a d d r e s s ( T A) v a l u e . T h e s h ow l ook ta b l e T Av a l u e c o m m a n d r e t u r n s a p o s s i b l e M AC a d d r e s s t h a t y o u c a n t r a c e t o t h e r o o t o f t h e p r o b l e m .


S w itch 1: !- - !- - 2 : !- - !- - ( en ab l e) sh ow m l s notif ic ation N o ti C h g T A e8 e6 O I 2 ce ( 12 / 15) i s V o n 1 V 1 ( 0 0 0 4e8 e6-0 0 0 2 0 2 ce) T h i s s e e n i s o n

t h e m o d / p o r t a n d V L A N . T h e t h i s m o d u l e 1 2 , p o r t 1 5 i n N o ti C h g T A

M A C a d d r e s s V L A N 1 . 2 cd i s

( 0 0 0 4e8 e6-0 0 0 2 0 2 cd )

e8 e6 O I T h e n e x t

( 12 / 14) s e e n

T h i s i s t h e m o d / p o r t a n d V L A N . m o d u l e 1 2 , p o r t 1 4 i n V L A N 1 .

W r i t e d o w n t h e f o u r -d i g i t / l e t t e r c o m b i n a t i o n t h a t a p p e a r s a f t e r C h g T A i n t h i s c o m m a n d o u t p u t . T h e s h ow l ook ta b l e c o m m a n d g i v e s t h e M AC a d d r e s s t h a t c a u s e s t h e M L S T O O M A N Y M O V E S e r r o r m e s s a g e :
150 S _ C R ( S 2 ) > ( en ab l e) sh ow l ooktabl e e8 e6 0 x 2 15d 0 0 0 5, E n tr y M ap [ 0 0 ] T ab l e ad d r ess: 0 x e8 e6, H ash : 0 x 1d 1c, P ag e: 6 E n tr y D ata[ 3-0 ] : 0 x 0 0 0 0 0 2 cd 0 x 0 0 8 0 0 10 8 0 x 0 0 0 8 c7 9 0 R o u ter -X tag Q O S 0 0 0 x 0 0 x 2 cd S w G r p 3 P o r t-I n d ex

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 19 o f 59
F ab A g eB y te C -M ask L -M ask S tatic S w S c H w S c E n S c A L 0 x 0 1 0 x 0 0 0 0 0 x 0 0 0 0 0 0 0 0 0 0 0 0 0 M acA g e P r i-I n 0 1 0 0 0 0 M o d if y N o tif y 1 0 x 0 0 I P X -S w I P X -H w I P X -E n T r ap R -M ac S w G r p 2 P ar ity 2

V al id

E n tr y -M ac-A d d r ess F I D S w G r p 1 P ar ity 1 0 0 -0 8 -c 7 -9 0 -21 -5d 1 0 x 0 1

T h e e n t r y M AC a d d r e s s 00-08-c 7-90-21-5d i s t h e M AC a d d r e s s t h a t f l a p s b e t w e e n p o r t s . Y o u m u s t k n o w t h e M AC a d d r e s s i n o r d e r t o f i n d t h e o f f e n d i n g d e v i c e . If t h e e n t r y M AC a d d r e s s i s t h e v i r t u a l HS R P M AC a d d r e s s , t h e i s s u e c a n b e t h a t b o t h HS R P r o u t e r s h a v e g o n e i n t o t h e active s t a t e . T h e m o s t c o m m o n c a u s e s f o r t h e m o v e o f M AC a d d r e s s e s a r e s p a n n i n g t r e e p r o b l e m s o r p h y s i c a l l a y e r p ro b le m s . W h e n y o u tr o u b le s h o o t th is e r r o r m e s s a g e ,c o m p le te th e s e s te p s : N ote : Al s o c o m p l e t e t h e s t e p s i n t h e HS R P T r o u b l e s h o o t i n g M o d u l e s f o r Ca t O S S w i t c h e s s e c t i o n o f th is d o c u m e n t. 1. De t e r m i n e t h e c o r r e c t s o u r c e ( p o r t ) o f t h e h o s t M AC a d d r e s s . 2. Di s c o n n e c t t h e p o r t t h a t s h o u l d n o t s o u r c e t h e h o s t M AC a d d r e s s . 3. Do c u m e n t t h e S T P t o p o l o g y o n a p e r -V L AN b a s i s a n d c h e c k f o r S T P f a i l u r e . 4. V e r i f y t h e p o r t c h a n n e l i n g c o n f i g u r a t i o n . An i n c o r r e c t p o r t c h a n n e l c o n f i g u r a t i o n c a n r e s u l t i n t h e f l a p o f e r r o r m e s s a g e s b y t h e h o s t M AC a d d r e s s . T h i s i s b e c a u s e o f t h e l o a d -b a l a n c i n g n a t u r e o f p o r t c h a n n e l i n g . 5. Di s a b l e P o r t Fa s t o n a l l o f t h e p o r t s t h a t c o n n e c t t o d e v i c e s o t h e r t h a n a P C o r IP p h o n e i n o r d e r t o a v o id b rid g in g lo o p s .

C a se S tud y # 7 : H S RP I ntermittent S ta te C h a ng es o n M ul tic a st S tub N etw o rk


T h e re m u ltic th a t th s tre a m i s a c o m m o n c a u s e f o r HS R P a n o m a l o u s s t a t e c h a n g e s f o r a n HS R P r o u t e r t h a t i s p a r t o f a a s t s t u b n e t w o r k . T h i s c o m m o n c a u s e d e a l s w i t h t h e n o n -R e v e r s e P a t h Fo r w a r d i n g ( R P F) t r a f f i c e n o n -d e s i g n a t e d r o u t e r ( DR ) s e e s . T h i s i s t h e r o u t e r t h a t d o e s n o t f o r w a r d t h e m u l t i c a s t t r a f f i c . u te r to fo rw a rd d a ta AN o r V L AN , o n l y s . Al l m u l t i c a s t t r a f M a n a g e m e n t P ro to c f i g u r e d . Bo t h r o u t e r o n o n fic o l s n t o a L AN i n r e d u n d a e ro u te r fo rw a rd s th e is a lw a y s v is ib le b y ( CGM P ) o r In t e r n e t e e d to s e e th e m u ltic n t t o p o l o g i e s . If d a ta .T h e r e is n e v e ry ro u te r o n Gr o u p M a n a g e m a s t tra ffic in o rd m u ltip o lo a d a L AN e n t P r e r to m le ro u te rs b a la n c in g fo r .T h is is a ls o o to c o l a k e a

IP m u l t i c a s t u s e s o n e r o h a v e in te rfa c e s o n to a L m u l t i c a s t t r a f f i c o n L AN t h e c a s e i f Ci s c o Gr o u p ( IGM P ) s n o o p i n g i s c o n fo rw a rd in g d e c is io n . T h is d ia g ra m

p r o v id e s a n e x a m p le .T h e r e d lin e s in d ic a te m u ltic a s t f e e d .

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 20 o f 59

T h e r e d u n d a n t r o u te r ,w h ic h is th e r o u te r th a t d o e s n o t f o r w a r d th e m u ltic a s t tr a f f ic s tr e a m ,s e e s th is d a ta o n t h e o u t b o u n d i n t e r f a c e f o r t h e L AN . T h e r e d u n d a n t r o u t e r m u s t d r o p t h i s t r a f f i c b e c a u s e t h e t r a f f i c a r r i v e d o n t h e w r o n g i n t e r f a c e a n d , t h e r e f o r e , f a i l s t h e R P F c h e c k . T h i s t r a f f i c i s r e f e r r e d t o a s n o n -R P F t r a f f i c b e c a u s e i t i s r e f l e c t e d b a c k w a r d a g a i n s t t h e f l o w f r o m t h e s o u r c e . Fo r t h i s n o n -R P F t r a f f i c , t h e r e i s u s u a l l y n o ( * ,G) o r ( S ,G) s t a t e i n t h e r e d u n d a n t r o u t e r . T h e r e f o r e , n o h a r d w a r e o r s o f t w a r e s h o r t c u t s c a n b e c r e a te d in o r d e r to d r o p th e p a c k e t.T h e p r o c e s s o r m u s t e x a m in e e a c h m u ltic a s t p a c k e t i n d i v i d u a l l y . T h i s r e q u i r e m e n t c a n c a u s e t h e CP U o n t h e s e r o u t e r s t o s p i k e o r r u n a t a v e r y h i g h p r o c e s s i n g r a t e . O f t e n , a h i g h r a t e o f m u l t i c a s t t r a f f i c o n t h e r e d u n d a n t r o u t e r c a u s e s HS R P t o l o s e h e l l o p a c k e ts fro m its p e e r a n d c h a n g e s ta te s . T h e r e f o r e , e n a b l e h a r d w a r e a c c e s s l i s t s o n Ca t a l y s t 6500 a n d 8500 r o u t e r s t h a t d o n o t h a n d l e n o n -R P F t r a f f i c e f f i c i e n t l y b y d e f a u l t . T h e a c c e s s l i s t s p r e v e n t t h e CP U f r o m p r o c e s s i n g t h e n o n -R P F t r a f f i c . N ote : Do n o t a t t e m p t t o w o r k a r o u n d t h i s p r o b l e m w i t h a d i s a b l e m e n t o f t h e IP P r o t o c o l In d e p e n d e n t M u l t i c a s t ( P IM ) o n t h e r e d u n d a n t r o u t e r i n t e r f a c e s . T h i s c o n f i g u r a t i o n c a n h a v e a n u n d e s i r a b l e i m p a c t o n th e re d u n d a n t ro u te r. O n t h e 6500/ 8500 r o u t e r s , t h e r e i s a n a c c e s s l i s t e n g i n e t h a t e n a b l e s f i l t e r i n g t o t a k e p l a c e a t w i r e r a t e . Y o u c a n u s e t h i s f e a t u r e t o h a n d l e n o n -R P F t r a f f i c f o r s p a r s e m o d e g r o u p s e f f i c i e n t l y . In s o f t w a r e v e r s i o n s 6.2.1 a n d l a t e r , t h e s y s t e m s o f t w a r e a u t o m a t i c a l l y e n a b l e s f i l t e r i n g s o t h a t t h e n o n DR d o e s n o t r e c e i v e u n n e c e s s a r y n o n -R P F t r a f f i c . In e a r l i e r s o f t w a r e v e r s i o n s , y o u n e e d t o c o n f i g u r e a c c e s s l i s t s m a n u a l l y . In o r d e r t o i m p l e m e n t t h i s s o l u t i o n f o r s o f t w a r e v e r s i o n s t h a t a r e e a r l i e r t h a n 6.2.1, p la c e a n a c c e s s lis t o n th e in b o u n d in te r f a c e o f th e s tu b n e tw o r k .T h e a c c e s s lis t f ilte r s m u ltic a s t tr a f f ic th a t d id n o t o r ig in a te f r o m th e s tu b n e tw o r k .T h e a c c e s s lis t is p u s h e d d o w n to th e h a r d w a r e in th e s w i t c h . T h i s a c c e s s l i s t e n s u r e s t h a t t h e CP U n e v e r s e e s t h e p a c k e t a n d a l l o w s t h e h a r d w a r e t o d r o p t h e n o n -R P F t r a f f i c . Fo r e x a m p n u m b e r o f se c o n d a ry R o u te r Ao ro u te r is th le ,a s s u m e th a t y o u h a v e tw o r o V L AN s t o a s m a n y V L AN s a s f o r V L AN 2. R o u t e r B i s s e c o n r R o u t e r B a h i g h e r IP a d d r e s s e DR f o r a l l s e g m e n t s , a s t h i s e u te rs w ith n e c e ssa ry d a ry fo r V in o rd e r to x a m p le s h tw o .R o u L AN m a k o w s: V L AN s te r Ais 1a n d p e th a t ro in HS rim u te c o m R P a ry r th m o n .Y o u p rim a ry fo f o r V L AN e DR . Be s c a n e x p r V L AN 2. Gi v e u re th a t a n d th is 1a n d e ith e r o n ly o n e

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 21 o f 59
R o u ter A V L A N 1 P h y sical A . B . C . 3 V L A A . B V L A A . B B N 1 . C . N 1 . C . 2 P h y sical H S R P 1

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P h y sical I P A d d r ess . D . 2 N 2 H S R P A d d r ess . D . 1

P l a c e t h i s a c c e s s l i s t o n t h e n o n -DR r o u t e r :
access-l access-l access-l access-l access-l ist ist ist ist ist 10 10 10 10 10 0 0 0 0 0 p er p er p er p er d en m it m it m it m it y ip ip ip ip ip an y A . A . an an B . C . B . D . y 2 2 y 2 2 2 2 4. 0 0 0 . 0 . 0 . 0 . 4. 0 . 0 . 4. 0 . 1. 0 . 0 . 0 0 . 2 55 an 0 . 2 55 an 0 0 . 0 . 0 . 0 0 . 0 . 0 . 15. 2 55. 2 y y 2 55 2 55 55. 2 55

Y o u s h o u ld h a v e o n e p e r m it f o r e a c h s u b n e t th a t th e tw o r o u te r s s h a r e .O th e r p e r m its a llo w a u to re n d e z v o u s p o in t (R P )a n d re s e rv e d g ro u p s to o p e r a te c o rre c tly . Is s u e t h e s e a d d i t i o n a l c o m m a n d s i n o r d e r t o a p p l y t h e a c c e s s c o n t r o l l i s t s ( ACL s ) t o e a c h V L AN i n t e r f a c e o n t h e n o n -DR : ip a cce s s -g roup 1 0 0 in no ip re dire cts no ip unre a ch a b l e s N ote : Y o u m u s t r u n Ca t a l y s t s o f t w a r e 5.4( 3) o r l a t e r i n o r d e r f o r t h e ACL s t o w o r k i n h y b r i d c o n fig u ra tio n . N ote : T h e r e d u n d a n t r o u t e r d e s i g n s t h a t t h i s d o c u m e n t d i s c u s s e s a r e e x t e r n a l l y r e d u n d a n t , w h i c h m e a n s t h a t t h e r e a r e t w o p h y s i c a l 6500 r o u t e r s . Do n o t u s e t h i s w o r k a r o u n d f o r i n t e r n a l r e d u n d a n c y , i n w h i c h tw o ro u te p ro c e s s o rs a re in o n e b o x .

C a se S tud y # 8 : A sy mmetric Ro uting a nd H S RP ( E x c essiv e F l o o d ing o f U nic a st T ra f f ic in N etw o rk w ith Ro uters T h a t Run H S RP )
W ith a s y m m e tr ic r o u tin g ,tr a n s m it a n d r p e e r w ith w h ic h it c o m m u n ic a te s .T h is p b e t w e e n HS R P r o u t e r s , b a s e d o n HS R P p a c k e t flo w in a s w itc h in g e n v iro n m e n t M u ltila y e r S w itc h in g ( M L S )e n trie s c a n f lo o d s a u n ic a s t p a c k e t o u t o f a ll p o r ts .T e c e iv e p a c k e ts fo llo w d iffe re n t p a th s b e tw e e n a h o s t a n d th e a c k e t flo w is a re s u lt o f th e c o n fig u ra tio n o f lo a d b a la n c in g p r i o r i t y , w h i c h s e t t h e HS R P t o a c t i v e o r s t a n d b y . T h i s t y p e o f c a n r e s u l t i n e x c e s s i v e u n k n o w n u n i c a s t f l o o d i n g . Al s o , b e a b s e n t.U n k n o w n u n ic a s t f lo o d in g o c c u r s w h e n th e s w itc h h e s w itc h flo o d s th e p a c k e t b e c a u s e th e re is n o e n try fo r th e 1/ 28/ 2008

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 22 o f 59 d e s t i n a t i o n M AC a d d r e s s . T h i s b e h a v i o r d o e s n o t b r e a k c o n n e c t i v i t y b e c a u s e p a c k e t s a r e s t i l l f o r w a r d e d . Bu t , t h e b e h a v i o r d o e s a c c o u n t f o r t h e f l o o d o f e x t r a p a c k e t s o n h o s t p o r t s . T h i s c a s e s t u d i e s t h e b e h a v io r o f a s y m m e tric ro u tin g a n d w h y u n ic a s t flo o d in g re s u lts . S y m p to m s o f a s y m m e tric ro u tin g in c lu d e : Ex c e s s i v e u n i c a s t p a c k e t f l o o d i n g Ab s e n t M L S e n t r y f o r f l o w s S n iffe r tra c e th a t s h o w s th a t p a c k e ts o n th e h o s t p o rt a re n o t d e s tin e d fo r th e h o s t In c r e a s e d n e t w o r k l a t e n c y w i t h L 2-b a s e d p a c k e t r e w r i t e e n g i n e s , s u c h a s s e r v e r l o a d b a l a n c e r s , w e b c a c h e d e v ic e s ,a n d n e tw o r k a p p lia n c e s Ex a m p l e s i n c l u d e t h e Ci s c o L o c a l Di r e c t o r a n d Ci s c o Ca c h e En g i n e . Dr o p p e d p a c k e t s o n c o n n e c t e d h o s t s a n d w o r k s t a t i o n s t h a t c a n n o t h a n d l e t h e a d d i t i o n a l u n i c a s t flo o d in g tra ffic lo a d N ote : T h e d e f a u l t AR P c a c h e a g i n g t i m e o n a r o u t e r i s f o u r h o u r s . T h e d e f a u l t a g i n g t i m e o f t h e s w i t c h c o n t e n t -a d d r e s s a b l e m e m o r y ( CAM ) e n t r y i s f i v e m i n u t e s . T h e AR P a g i n g t i m e o f t h e h o s t w o r k s t a t i o n s i s n o t s i g n i f i c a n t f o r t h i s d i s c u s s i o n . b u t , t h e e x a m p l e s e t s t h e AR P a g i n g t i m e t o f o u r h o u r s . T h is d ia g ra S w i t c h Fe a ro u te r in s te Gi g a b i t S w T h e s w itc h m illu s tra te s t u r e Ca r d s ( M a d o f th e M S itc h R o u te r ( e s a re in te rc o th is is s u e .T h is to p o lo g y e x a m S FCs ) i n e a c h s w i t c h . Al t h o u FC. Ex a m p l e r o u t e r s t h a t y o u GS R ), a n d Ci s c o 7500. T h e h o n n e c te d th ro u g h a tru n k w h ic h p le g h c a n s ts c a i n c l u d e s Ca t a l y s t th is e x a m p le u s e s u s e in c lu d e th e R a re d ire c tly c o n n e rrie s tra ffic fo r V L 6500s w i t h M M S FCs , y o u c o u te S w itc h M c te d to p o rts o AN 1 a n d V L u ltila y e r a n u se a n y o d u l e ( R S M ), n th e s w itc h . AN 2.

T h e s e o u tp u ts a re e x c e rp ts fro m M S F C 1

t h e s h ow s ta ndb y c o m m a n d c o n f i g u r a t i o n f r o m

e a c h M S FC:

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 23 o f 59
in ter f ace m ac-ad d ip ad d n o ip stan d b stan d b in ter f ace m ac-ad ip ad d n o ip stan d b V l an 1 r ess 0 0 0 3. 6b f 1. 2 a0 1 r ess 10 . 1. 1. 2 2 55. 2 55. 2 55. 0 r ed ir ects y 1 ip 10 . 1. 1. 1 y 1 p r io r ity 110 V l an 2 d r ess 0 0 0 3. 6b f 1. 2 a0 1 r ess 10 . 1. 2 . 2 2 55. 2 55. 2 55. 0 r ed ir ects y 2 ip 10 . 1. 2 . 1

M S F C 1# sh ow standby V l an1 - G r o u p 1 L o cal state is A c tiv e, p r io r ity 110 H el l o tim e 3 h o l d tim e 10 N ex t h el l o sen t in 0 0 : 0 0 : 0 0 . 69 6 H o t stan d b y I P ad d r ess is 10 . 1. 1. 1 co A ctive r o u ter is l o cal S tan d b y r o u ter is 10 . 1. 1. 3 ex p ir es in S tan d b y vir tu al m ac ad d r ess is 0 0 0 0 . 0 2 state ch an g es, l ast state ch an g e 0 0 V l an2 - G r o u p 2 L o cal state is Standby, p r io r ity 10 0 H el l o tim e 3 h o l d tim e 10 N ex t h el l o sen t in 0 0 : 0 0 : 0 0 . 7 7 6 H o t stan d b y I P ad d r ess is 10 . 1. 2 . 1 co A ctive r o u ter is 10 . 1. 2 . 3 ex p ir es in S tan d b y r o u ter is l o cal 4 state ch an g es, l ast state ch an g e 0 0 M S F C 1# exit C o n so l e> ( en ab l e)

n f ig u r ed 0 0 : 0 0 : 0 7 c0 7 . ac0 1 : 2 0 : 40

n f ig u r ed 0 0 : 0 0 : 0 9 , : 0 0 : 51

p r io r ity

110

M S F C 2
in ter f ace m ac-ad ip ad d n o ip stan d b in ter f ace m ac-ad ip ad d n o ip stan d b stan d b V l an 1 d r ess 0 0 0 3. 6b f 1. 2 a0 2 r ess 10 . 1. 1. 3 2 55. 2 55. 2 55. 0 r ed ir ects y 1 ip 10 . 1. 1. 1 V l an 2 d r ess 0 0 0 3. 6b f 1. 2 a0 2 r ess 10 . 1. 2 . 3 2 55. 2 55. 2 55. 0 r ed ir ects y 2 ip 10 . 1. 2 . 1 y 2 p r io r ity 110

M S F C 2 # sh ow standby V l an1 - G r o u p 1 L o cal state is Standby, p r io H el l o tim e 3 h o l d tim e 10 N ex t h el l o sen t in 0 0 : 0 0 : 0 1. H o t stan d b y I P ad d r ess is 10 A ctive r o u ter is 10 . 1. 1. 2 ex S tan d b y r o u ter is l o cal 7 state ch an g es, l ast state V l an2 - G r o u p 2

r ity

10 0

2 42 . 1. 1. 1 co n f ig u r ed p ir es in 0 0 : 0 0 : 0 9 , ch an g e 0 0 : 0 1: 17

p r io r ity

110

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 24 o f 59
L o cal state is A c tiv e, p r io r ity H el l o tim e 3 h o l d tim e 10 N ex t h el l o sen t in 0 0 : 0 0 : 0 0 . 9 2 4 H o t stan d b y I P ad d r ess is 10 . 1. 2 A ctive r o u ter is l o cal S tan d b y r o u ter is 10 . 1. 2 . 2 ex p ir S tan d b y vir tu al m ac ad d r ess is 0 2 state ch an g es, l ast state ch an M S F C 2 # exit 110 . 1 co n f ig u r ed es in 0 0 : 0 0 : 0 9 0 0 0 . 0 c0 7 . ac0 2 g e 0 0 : 40 : 0 8

N ote : O n M S FC1, V L AN 1 i s i n t h e HS R P active s t a t e , a n d V L AN 2 i s i n t h e HS R P stan d b y s t a t e . O n M S FC2, V L AN 2 i s i n t h e HS R P active s t a t e , a n d V L AN 1 i s i n t h e HS R P stan d b y s t a t e . T h e d e f a u l t g a t e w a y o f e a c h h o s t i s t h e r e s p e c t i v e s t a n d b y IP a d d r e s s . 1. In i t i a l l y , a l l c a c h e s a r e e m p t y . Ho s t A u s e s M S FC1 a s i t s d e f a u l t g a t e w a y . Ho s t B u s e s M S FC2. A R P a nd M A C A ddre s s T a b l e s B e f ore P ing Is Initia te d S w itch 1 S w itch 2 H os t M A C A ddre s s A T a b le A R P T a b le M A C V L A N P ort M S F C 1 A R P T a b le M S F C 2 A R P T a b le M A C A ddre s s T a b le M A C V L A N P ort

H os t B A R P T a b le

0003.6b f 1.2a 01 1 15/ 1 0003.6b f 1.2a 01 2 15/ 1

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0000.0c 07.a c 01 1 1/ 1 0000.0c 07.a c 02 2 15/ 1 0003.6b f 1.2a 01 1 1/ 1 0003.6b f 1.2a 01 2 1/ 1

N ote : Fo r b r e v i t y , t h e S w i t c h 1 M AC a d d r e s s f o r t h e r o u t e r HS R P a n d M AC a d d r e s s a r e n o t in c lu d e d in th e o th e r ta b le s th a t a p p e a r in th is s e c tio n . 2. Ho s t A p i n g s re s id e s o n a s g a t e w a y . In o d e fa u lt g a te w h o s t B, w h i c h e p a r a t e V L AN rd e r fo r th a t p a y M AC a d d r m ,h ro c e ss e a n s t h a t h o s t A s e n d s a n ICM P e c h o p a c k e t . Be c a u s e e a c h h o s t o s t Af o r w a r d s its p a c k e ts th a t a r e d e s tin e d f o r h o s t Bto its d e f a u lt e s s t o o c c u r , h o s t A m u s t s e n d a n AR P i n o r d e r t o r e s o l v e i t s , 10.1.1.1.

A R P a nd M A C A ddre s s T a b l e s A f te r H os t A S e nds A R P f or D e f a ul t

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 25 o f 59 G a te w a y S w itch 1 H os t A A R P T a b le M A C A ddre s s T a b le M A C V L A N P ort M S F C 1 A R P T a b le M S F C 2 A R P T a b le

S w itch 2 M A C A ddre s s T a b le M A C V L A N P ort H os t B A R P T a b le

10.1.1.1 : 0000.0c 00.0001 10.1.1.10 : 0000.0c 07.a c 01 1 2/ 1 0000.0c 00.0001 3. M S re w c o n th e FC1 r e c e rite th e p n e c te d in AR P r e p iv a c te ly e s th e p a c k e t,r e k e t , M S FC1 s e n r f a c e . M S FC2 h f r o m h o s t B, b o w rite s th e p d s a n AR P a s y e t to re c th s w itc h e s a c k e t,a re q u e st e iv e a n le a rn th n d fo fo r h y p a c e so u rw o s k e rc

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B. In o r d e r t o id e s o ff a d ire c tly S FC1 r e c e i v e s w i t h h o s t B.

A R P a nd M A C A ddre s s T a b l e s A f te r H os t A S e nds P a ck e t to D e f a ul t G a te w a y a nd M S F C 1 S e nds A R P f or H os t B S w itch 1 S w itch 2 H os t A A R P T a b le M A C A ddre s s T a b le M A C V L A N P ort M S F C 1 A R P T a b le M S F C 2 A R P T a b le M A C A ddre s s T a b le M A C V L A N P ort H os t B A R P T a b le

10.1.1.1 : 0000.0c 00.0001 10.1.1.10 : 0000.0c 07.a c 01 1 2/ 1 0000.0c 00.0001 0000.0c 00.0002 10.1.2.10 : 2 1/ 1 0000.0c 00.0002 e c h o p a c k e t c e h o s t Ar e s S FC2. In o r d g a t e w a y IP a fro m id e s e r to d d re

0000.0c 00.0002 10.1.2.2 : 0003.6b f 1.2a 01 2 2/ 1

4. Ho s t re p ly d e fa u AR P

Br e c e to h o s lt g a te fo r its

iv e s th e t A. S i n w a y ,M d e fa u lt

h o s t A, t h r o u g h M S FC1. Ho s t B m u s t n o w s e n d a n e c h o o n a d i f f e r e n t V L AN , h o s t B f o r w a r d s t h e r e p l y t h r o u g h i t s f o r w a r d t h e p a c k e t t h r o u g h M S FC2, h o s t B m u s t s e n d a n s s , 10.1.2.1.

A R P a nd M A C A ddre s s T a b l e s A f te r H os t B S e nds A R P f or Its D e f a ul t G a te w a y S w itch 1 S w itch 2 H os t A A R P T a b le M A C A ddre s s T a b le M A C V L A N P ort M S F C 1 A R P T a b le M S F C 2 A R P T a b le M A C A ddre s s T a b le M A C V L A N P ort H os t B A R P T a b le

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 26 o f 59 10.1.1.1 : 0000.0c 00.0001 10.1.1.10 : 10.1.2.10 0000.0c 00.0002 10.1.2.2 0000.0c 07.a c 01 1 2/ 1 0000.0c 00.0001 0000.0c 00.0002 2 2/ 1 ( 0003.6b f 1.2a 01) 0000.0c 00.0002 10.1.2.10 : 2 1/ 1 0000.0c 00.0001

10.1.2.1 ( 0000.0c 07.a c 02)

5. Ho s t B n o w f o r w a r d s t h e e c h o r e p l y p a c k e t t o M S FC2. M S FC2 s e n d s a n AR P r e q u e s t f o r h o s t A b e c a u s e i t i s d i r e c t l y c o n n e c t e d o n V L AN 1. S w i t c h 2 p o p u l a t e s i t s M AC a d d r e s s t a b l e w i t h t h e M AC a d d r e s s o f h o s t B. A R P a nd M A C A ddre s s T a b l e s A f te r E ch o P a ck e t H a s B e e n R e ce iv e d b y H os t A S w itch 1 S w itch 2 H os t A A R P T a b le M A C A ddre s s T a b le M A C V L A N P ort M S F C 1 A R P T a b le M S F C 2 A R P T a b le M A C A ddre s s T a b le M A C V L A N P ort H os t B A R P T a b le

10.1.1.1 : 0000.0c 00.0001 10.1.1.10 : 10.1.2.10 0000.0c 00.0002 0000.0c 07.a c 01 1 2/ 1 0000.0c 00.0001 0000.0c 00.0002 2 2/ 1 10.1.1.3 : 0003.6b f 1.2a 0

0000.0c 00.0002 10.1.2.10 : 10.1.1.10 0000.0c 00.00001 10.1.2.1 2 1/ 1 0000.0c 00.0001 0000.0c 00.0001 1 1/ 1 ( 0000.0c 07.a c 02)

10.1.2.2 ( 0003.6b f 1.2a 01)

6. T h e e c h o r e p l y r e a c h e s h o s t A a n d t h e f l o w i s c o m p l e t e . C ons e q ue nce s of A s y m m e tric R outing Co n s i d e r t h e c a s e o f t h e c o n t i n u o u s p i n g o f h o s t B b y h o s t A. R e m e m b e r t h a t h o s t A s e n d s t h e e c h o p a c k e t t o M S FC1, a n d h o s t B s e n d s t h e e c h o r e p l y t o M S FC2, w h i c h i s i n a n a s y m m e t r i c r o u t i n g s t a t e . T h e o n l y t i m e t h a t S w i t c h 1 l e a r n s t h e s o u r c e M AC o f h o s t B i s w h e n h o s t B r e p l i e s t o a n AR P r e q u e s t f r o m M S FC1. T h i s i s b e c a u s e h o s t B u s e s M S FC2 a s i t s d e f a u l t g a t e w a y a n d d o e s n o t s e n d p a c k e t s t o M S FC1 a n d , c o n s e q u e n t l y , S w i t c h 1. S i n c e t h e AR P t i m e o u t i s f o u r h o u r s b y d e f a u l t , S w i t c h 1 a g e s t h e M AC a d d r e s s o f h o s t B a f t e r f i v e m i n u t e s b y d e f a u l t . S w i t c h 2 a g e s h o s t A a f t e r f i v e m i n u t e s . As a r e s u l t , S w i t c h 1 m u s t t r e a t a n y p a c k e t w i t h a d e s t i n a t i o n M AC o f h o s t B a s a n u n k n o w n u n i c a s t . T h e s w i t c h f l o o d s t h e p a c k e t t h a t c o m e s f r o m h o s t A a n d i s d e s t i n e d f o r h o s t B o u t a l l p o r t s . In a d d i t i o n , b e c a u s e t h e r e i s n o M AC a d d r e s s e n t r y h o s t B i n S w i t c h 1, t h e r e i s n o M L S e n t r y a s w e l l . A R P a nd M A C A ddre s s T a b l e s A f te r 5 M inute s of C ontinuous P ing of H os t B b y H os t A S w itch 1 S w itch 2 H os t A A R P T a b le M A C A ddre s s T a b le M A C V L A N P ort M S F C 1 A R P T a b le M S F C 2 A R P T a b le M A C A ddre s s T a b le M A C V L A N P ort H os t B A R P T a b le

10.1.1.1 : 0000.0c 00.0001 10.1.1.10 : 10.1.2.10 0000.0c 00.0002 10.1.2.2 : 0000.0c 07.a c 01 1 2/ 1 0000.0c 00.0001 0000.0c 00.0002 2 2/ 1 0003.6b f 1.2a 01

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 27 o f 59 10.1.1.3 : 0003.6b f 1.2a 0 T h e e c h o re p ly p a c k e ts th f o r h o s t Aa g e s o n S w itc h a n d s e n d s i t o u t o n V L AN m u s t flo o d th e p a c k e t o u t a t c o m e 2. Ho s t 1. T h e a ll p o rts 10.1.2.10 : 10.1.1.10 0000.0c 00.0001 0000.0c 00.0001 fro m h Bfo rw s w itc h in V L o st a rd d o e AN 10.1.2.1 : 0000.0c 07.a c 01

B e x p e r i e n c e t h e s a m e i s s u e a f t e r t h e M AC a d d r e s s e n t r y s t h e e c h o r e p l y t o M S FC2, w h i c h i n t u r n r o u t e s t h e p a c k e t s n o t h a v e a n e n t r y h o s t A i n t h e M AC a d d r e s s t a b l e a n d 1.

As y m m e t r i c r o u t i n g i s s u e s d o n o t b r e a k c o n n e c t i v i t y . Bu t , a s y m m e t r i c r o u t i n g c a n c a u s e e x c e s s i v e u n ic a s t f lo o d in g a n d M L S e n tr ie s th a t a r e m is s in g .T h e r e a r e th r e e c o n f ig u r a tio n c h a n g e s th a t c a n re m e d y th is s itu a tio n : Ad j u s t t h e M AC a g i n g t i m e o n t h e r e s p e c t i v e s w i t c h e s t o 14,400 s e c o n d s ( f o u r h o u r s ) o r l o n g e r . Ch a n g e t h e AR P t i m e o u t o n t h e r o u t e r s t o f i v e m i n u t e s ( 300 s e c o n d s ). Ch a n g e t h e M AC a g i n g t i m e a n d AR P t i m e o u t t o t h e s a m e t i m e o u t v a l u e . T h e p r e f e r a b l e m e t h o d i s t o c h a n g e t h e M AC a g i n g t i m e t o 14,400 s e c o n d s . T h e s e a r e t h e c o n f i g u r a t i o n g u id e lin e s : Ca t O S : s e t ca m a g ing tim e v l a n _ a gi n g_ t i m e _ i n _ m s e c Ci s c o IO S S o f t w a r e / 2900X L / 3500X L : m a c-a ddre s s -ta b l e a g ing -tim e s e c on d s [ v l a n v l a n _ i d ]

C a se S tud y # 9 : H S RP V irtua l I P A d d ress I s Rep o rted a s a D if f erent I P A d d ress


T h e S T A N D B Y -3-D I F F V I P 1 e r r o r m e s s a g e o c c u r s w h e n t h e r e i s i n t e r V L AN l e a k a g e b e c a u s e o f b r i d g i n g lo o p s in th e s w itc h . If y o u g e t t h i s e r r o r m e s s a g e a n d t h e r e i s i n t e r V L AN l e a k a g e b e c a u s e o f b r i d g i n g l o o p s i n t h e s w i t c h , c o m p le te th e s e s te p s in o rd e r to re s o lv e th e e rro r: 1. Id e n t i f y t h e p a t h t h a t t h e p a c k e t s s h o u l d t a k e b e t w e e n e n d n o d e s . If t h e r e i s a r o u t e r o n t h i s p a t h , c o m p l e t e t h e s e s t e p s : a . T ro u b le s h o o t th e p a th fro m b . T ro u b le s h o o t th e p a th fro m th e firs t s w itc h to th e ro u te r. th e ro u te r to th e s e c o n d s w itc h .

2. Co n n e c t t o e a c h s w i t c h o n t h e p a t h a n d c h e c k t h e s t a t u s o f t h e p o r t s t h a t a r e u s e d o n t h e p a t h b e tw e e n e n d n o d e s . Fo r m o r e i n f o r m a t i o n o n t h i s e r r o r m e s s a g e a n d o t h e r HS R P e r r o r m e s s a g e s , r e f e r t o t h e S T AN DBY M e s s a g e s s e c t i o n o f Ci s c o IO S S y s t e m Er r o r M e s s a g e s , V o l u m e 2 o f 2. h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1 1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 28 o f 59

C a se S tud y # 10 : H S RP C a uses M A C V io l a tio n o n a S ec ure P o rt


W h e n p o r t s e c u r i t y i s c o n f i g u r e d o n t h e s w i t c h p o r t s t h a t a r e c o n n e c t e d t o t h e HS R P e n a b l e d r o u t e r s , i t c a u s e s a M AC v i o l a t i o n , s i n c e y o u c a n n o t h a v e t h e s a m e s e c u r e M AC a d d r e s s o n m o r e t h a n o n e in te r f a c e .As e c u r ity v io la tio n o c c u r s o n a s e c u r e p o r t in o n e o f th e s e s itu a tio n s : T h e m a x i m u m n u m b e r o f s e c u r e M AC a d d r e s s e s i s a d d e d t o t h e a d d r e s s t a b l e , a n d a s t a t i o n w h o s e M AC a d d r e s s i s n o t i n t h e a d d r e s s t a b l e a t t e m p t s t o a c c e s s t h e i n t e r f a c e . An a d d r e s s t h a t i s l e a r n e d o r c o n f i g u r e d o n o n e s e c u r e i n t e r f a c e i s s e e n o n a n o t h e r s e c u r e i n t e r f a c e i n t h e s a m e V L AN . By d e f a u l t , a p o r t s e c u r i t y v i o l a t i o n c a u s e s t h e s w i t c h i n t e r f a c e t o b e c o m e e r r o r -d i s a b l e d a n d t o s h u t d o w n i m m e d i a t e l y , w h i c h b l o c k s t h e HS R P s t a t u s m e s s a g e s b e t w e e n t h e r o u t e r s . W ork a round Is s u e t h e s ta ndb y us e -b ia c o m m a n d o n t h e r o u t e r s . T h i s f o r c e s t h e r o u t e r s t o u s e a b u r n e d -i n a d d r e s s f o r HS R P i n s t e a d o f t h e v i r t u a l M AC a d d r e s s . Di s a b l e p o r t s e c u r i t y o n t h e s w i t c h p o r t s t h a t c o n n e c t t o t h e HS R P e n a b l e d r o u t e r s .

C a se S tud y # 11: %

I nterf a c e H a rd w a re C a nno t S up p o rt M ul tip l e G ro up s

If m u l t i p l e HS R P g r o u p s a r e c r e a t e d o n t h e i n t e r f a c e , t h i s e r r o r m e s s a g e i s r e c e i v e d :
% I n ter f ace h ar d w ar e can n o t su p p o r t m u l tip l e g r o u p s

T h is p o ss u se s p ro g

e ib o ra

rro r le to n e a m m

m e s s a g e is re c e iv o v e rc o m e th e lim d d i t i o n a l M AC a d a b l e M AC a d d r e s

e d d u ita tio d re ss s e s in

e to n b o n o rd

th e h y a n y in te rf e r to

a rd w a r s o ftw a a c e ,s o e n a b le

e lim ita re m e th t h e Et h se v e ra l

tio n o n o d s .T h e rn e t M HS R P

so m e e p ro AC c g ro u p

R o u t e r s o r s w i t c h e s . It i s n o t b l e m i s t h a t e a c h HS R P g r o u p h ip m u s t s u p p o rt m u ltip le s.

T h e w o r k a r o u n d i s t o u s e t h e s ta ndb y us e -b ia i n t e r f a c e c o n f i g u r a t i o n c o m m a n d , w h i c h u s e s t h e Bu r n e d -In Ad d r e s s ( BIA) o f t h e i n t e r f a c e a s i t s v i r t u a l M AC a d d r e s s , i n s t e a d o f t h e p r e a s s i g n e d M AC a d d re ss.

H S R P T r ou b l esh ooti ng M od u l es f or Ca tO S S w i tc h es
A . V erif y H S RP Ro uter C o nf ig ura tio n
1 . V e rif y U niq ue R oute r Inte rf a ce IP A ddre s s V e r i f y t h a t e a c h HS R P r o u t e r h a s a u n i q u e IP a d d r e s s f o r e a c h s u b n e t o n a p e r -i n t e r f a c e b a s i s . Al s o , v e r i f y t h a t e a c h i n t e r f a c e h a s t h e l i n e p r o t o c o l u p . In o r d e r t o q u i c k l y v e r i f y t h e c u r r e n t s t a t e o f e a c h i n t e r f a c e , i s s u e t h e s h ow ip inte rf a ce b rie f c o m m a n d . He r e i s a n e x a m p l e :
R o u ter _ 1# sh ow ip interf ac e brief I n ter f ace I P -A d d r ess O K ? M eth o d S tatu s P r o to co l

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 29 o f 59
V l an 1 V l an 10 V l an 11 1 9 2. 1 6 8 . 1 . 1 1 9 2. 1 6 8 . 1 0 . 1 1 9 2. 1 6 8 . 1 1 . 1 brief I P -A d 2. 1 6 8 2. 1 6 8 2. 1 6 8 d r ess . 1 . 2 . 1 0 . 2 . 1 1 . 2 Y E S Y E S Y E S O K ? m an u al m an u al m an u al M eth o d m an u al m an u al m an u al u p u p

u p u p

u p u p

R o u ter _ 2 # sh ow ip interf ac e I n ter f ace V l an 1 1 9 V l an 10 1 9 V l an 11 1 9

Y E S Y E S Y E S

S tatu s u p u p u p

P r o to u u u p p p

co l

2 . V e rif y S ta ndb y ( H S R P ) IP A ddre s s e s a nd S ta ndb y G roup N um b e rs V e rify p a rtic ip p ro b le m o f e a c h th a t a tin s .T in te th e c o n fig u re d s ta g r o u te r .Am is m a h e s h ow s ta ndb y r f a c e . He r e i s a n e n d b y tc h o c o m x a m ( HS R P ) IP a d d r e s s e s a n d s t a n d b y g r o u p n u m b e r s m a t c h e a c h HS R P f s t a n d b y g r o u p s o r HS R P s t a n d b y a d d r e s s e s c a n c a u s e HS R P m a n d d e t a i l s t h e s t a n d b y g r o u p a n d s t a n d b y IP a d d r e s s c o n f i g u r a t i o n p le :
ity 110 , m ay p r eem p t c onf ig ured

R o u ter _ 1# sh ow standby V l an 10 - G r o u p 10 L o cal state is A ctive, p r io r H el l o tim e 3 h o l d tim e 10 N ex t h el l o sen t in 0 0 : 0 0 : 0 0 . H ot standby I P address is 1 9 A ctive r o u ter is l o cal S tan d b y r o u ter is 19 2 . 168 . 10 S tan d b y vir tu al m ac ad d r ess 8 state ch an g es, l ast state

2 16 2. 1 6 8 . 1 0 . 1 0 0

. 2 ex p ir es in 0 0 : 0 0 : 0 8 is 0 0 0 0 . 0 c0 7 . ac0 a ch an g e 0 0 : 18 : 0 4 m ay . 1 0 0 p r eem p t co n f ig u r ed

V l an 11 - G roup 1 1 L o cal state is A ctive, p r io r ity 110 , H el l o tim e 3 h o l d tim e 10 N ex t h el l o sen t in 0 0 : 0 0 : 0 1. 8 48 H ot standby I P address is 1 9 2. 1 6 8 . 1 1 A ctive r o u ter is l o cal S tan d b y r o u ter is 19 2 . 168 . 11. 2 ex p ir S tan d b y vir tu al m ac ad d r ess is 0 0 0 0 . 2 state ch an g es, l ast state ch an g e 0 R o u ter _ 2 # sh ow standby V l an 10 - G roup 1 0 L o cal state is S tan d b y , p r io H el l o tim e 3 h o l d tim e 10 N ex t h el l o sen t in 0 0 : 0 0 : 0 1. H ot standby I P address is 1 9 A ctive r o u ter is 19 2 . 168 . 10 . S tan d b y r o u ter is l o cal S tan d b y vir tu al m ac ad d r ess 9 state ch an g es, l ast state V l an 11 - G roup 1 1 L o cal state is S tan d b y , p r io H el l o tim e 3 h o l d tim e 10 N ex t h el l o sen t in 0 0 : 0 0 : 0 2 . H ot standby I P address is 1 9 A ctive r o u ter is 19 2 . 168 . 11. S tan d b y r o u ter is l o cal S tan d b y vir tu al m ac ad d r ess

es in 0 0 : 0 0 : 0 8 0 c0 7 . ac0 b 0 : 0 4: 45

r ity

10 9 ,

m ay

p r eem p t co n f ig u r ed 0 0 : 0 0 : 0 9 , p r io r ity

7 10 2. 1 6 8 . 1 0 . 1 0 0 1 ex p ir es in

110

is 0 0 0 0 . 0 c0 7 . ac0 a ch an g e 0 0 : 2 0 : 2 2 r ity 10 9 , m ay p r eem p t co n f ig u r ed 0 0 : 0 0 : 0 9 , p r io r ity

50 6 2. 1 6 8 . 1 1 . 1 0 0 1 ex p ir es in

110

is 0 0 0 0 . 0 c0 7 . ac0 b

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 30 o f 59
4 state ch an g es, l ast state ch an g e 0 0 : 0 7 : 0 7

3 . V e rif y T h a t S ta ndb y ( H S R P ) IP A ddre s s Is D if f e re nt p e r Inte rf a ce V e r i f y t h a t t h e s t a n d b y ( HS R P ) IP a d d r e s s i s u n i q u e f r o m t h e c o n f i g u r e d IP a d d r e s s o n e a c h i n t e r f a c e . T h e s h ow s ta ndb y c o m m a n d i s a q u i c k r e f e r e n c e i n o r d e r t o v i e w t h i s i n f o r m a t i o n . He r e i s a n e x a m p l e :


R o u ter _ 1# sh ow standby V l an 10 - G r o u p 10 L o cal state is A ctive, p r io r H el l o tim e 3 h o l d tim e 10 N ex t h el l o sen t in 0 0 : 0 0 : 0 0 . H ot standby I P address is 1 9 A c tiv e router is l oc al Standby router is 1 9 2. 1 6 8 . 1 0 S tan d b y vir tu al m ac ad d r ess 8 state ch an g es, l ast state V l an 11 - G r o u p 11 L o cal state is A ctive, p r io r H el l o tim e 3 h o l d tim e 10 N ex t h el l o sen t in 0 0 : 0 0 : 0 1. H ot standby I P address is 1 9 A c tiv e router is l oc al Standby router is 1 9 2. 1 6 8 . 1 1 S tan d b y vir tu al m ac ad d r ess 2 state ch an g es, l ast state R o u ter _ 2 # sh ow standby V l an 10 - G r o u p 10 L o cal state is S tan d b y , p r io H el l o tim e 3 h o l d tim e 10 N ex t h el l o sen t in 0 0 : 0 0 : 0 1. H ot standby I P address is 1 9 A c tiv e router is 1 9 2. 1 6 8 . 1 0 . Standby router is l oc al S tan d b y vir tu al m ac ad d r ess 9 state ch an g es, l ast state V l an 11 - G r o u p 11 L o cal state is S tan d b y , p r io H el l o tim e 3 h o l d tim e 10 N ex t h el l o sen t in 0 0 : 0 0 : 0 2 . H ot standby I P address is 1 9 A c tiv e router is 1 9 2. 1 6 8 . 1 1 . Standby router is l oc al S tan d b y vir tu al m ac ad d r ess 4 state ch an g es, l ast state ity 110 , m ay p r eem p t co n f ig u r ed

2 16 2. 1 6 8 . 1 0 . 1 0 0

. 2 ex p ir es in 0 0 : 0 0 : 0 8 is 0 0 0 0 . 0 c0 7 . ac0 a ch an g e 0 0 : 18 : 0 4 ity 110 , m ay p r eem p t co n f ig u r ed

8 48 2. 1 6 8 . 1 1 . 1 0 0

. 2 ex p ir es in 0 0 : 0 0 : 0 8 is 0 0 0 0 . 0 c0 7 . ac0 b ch an g e 0 0 : 0 4: 45

r ity

10 9 ,

m ay

p r eem p t co n f ig u r ed 0 0 : 0 0 : 0 9 , p r io r ity

7 10 2. 1 6 8 . 1 0 . 1 0 0 1 ex p ir es in

110

is 0 0 0 0 . 0 c0 7 . ac0 a ch an g e 0 0 : 2 0 : 2 2 r ity 10 9 , m ay p r eem p t co n f ig u r ed 0 0 : 0 0 : 0 9 , p r io r ity

50 6 2. 1 6 8 . 1 1 . 1 0 0 1 ex p ir es in

110

is 0 0 0 0 . 0 c0 7 . ac0 b ch an g e 0 0 : 0 7 : 0 7

4 . W

h e n to U s e th e s ta ndy us e -b ia C om m a nd n fig u re d c e s .T h is R P g ro u p o m m a n d g ra tu ito u c a v e a t fo o n a T o k e n R i n g i n t e r f a c e , o n l y u s e t h e s ta ndb y us e -b ia c o m m a n d i n c o m m a n d t e l l s t h e r o u t e r t o u s e i t s BIA i n s t e a d o f t h e v i r t u a l HS R P M AC . O n a T o k e n R i n g n e t w o r k , i f s o u r c e -r o u t e b r i d g i n g ( S R B) i s i n u s e , t h e a l l o w s t h e n e w a c t i v e r o u t e r t o u p d a t e t h e h o s t R o u t i n g In f o r m a t i o n Fi e l d s AR P . Bu t , n o t a l l o f t h e h o s t i m p l e m e n t a t i o n s h a n d l e t h e g r a t u i t o u s AR P r t h e s ta ndb y us e -b ia c o m m a n d i n v o l v e s p r o x y AR P . A s t a n d b y r o u t e r 1/ 28/ 2008

U n l e s s HS R P i s c o s p e c ia l c irc u m s ta n a d d r e s s f o r t h e HS s ta ndb y us e -b ia c ( R IF) c a c h e w i t h a c o r r e c t l y . An o t h e r

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 31 o f 59 c a n n o t c o v e r f o r t h e l o s t p r o x y AR P d a t a b a s e o f t h e f a i l e d a c t i v e r o u t e r . 5 . V e rif y A cce s s L is t C onf ig ura tion V e rify th a t th a t a re c o n s e n d tra ffic f o r t h e HS R p e e r s . Is s u e c o n fig u re d th e a c c e s s lis ts th a t a re fig u re d o n th e ir in te rfa to a ll o f th e ro u te rs o n P p o rt 1 9 8 5 is n o t filte t h e s h ow a cce s s -l is ts o n t h e r o u t e r . He r e i s a c o n f i g u r e d o n a l l o f t h e HS R c e s .S p e c if ic a lly ,v e r if y th e m a s u b n e t ( 2 2 4 . 0 . 0 . 2 ). Al s o , v r e d . HS R P u s e s t h i s a d d r e s s c o m m a n d a s a q u ic k re fe re n c n e x a m p le : P p e e rs d o u ltic a s t a d e rify th a t th a n d p o rt to e to n o te th n o d re e U se n e a t f i l t e r a n y HS R P a d s s th a t is u s e d in o rd DP t r a f f i c t h a t i s d e d h e llo p a c k e ts b e tw c c e s s lis ts th a t a re d re sse s e r to s tin e d e e n

R o u ter _ 1# sh ow ac c ess-l ists S tan d ar d I P access l ist 7 7 deny 1 6 7 . 1 9 . 0 . 0 , wil dc ard bits 0 . 0 . 255. 255 p er m it an y E x ten d ed I P access l ist 144 deny pim 23 8 . 0 . 1 0 . 0 0 . 0 . 0 . 255 any p er m it ip an y an y ( 58 m atch es)

6 . R e v ie w U niq ue R oute r C onf ig ura tions ( M S M N ote : T h e M u l t i l a y e r S w i t c h M o Ca t a l y s t 4000 h a v e u n i q u e c o n f i g o f , n o t o n l y t h e 4232-L 3 o r M S M c o n fig u re th e a d jo in in g s w itc h p o T h e HS R P d u p l i c a t e d IP a d d r e s s in c o rre c t c o n fig u ra tio n o f th e s e h d u le ( M S M )f o r u r a tio n s .W h e n ,b u t a ls o th e a d r t s c o r r e c t l y , HS e rro r m e s s a g e is a rd w a re m o d u le

a nd 4 2 3 2 -L 3 ) th e y o u jo in R P th e s. Ca t a l y s t 6500/ 6000 a n d t h e 4232-L 3 b l a t r o u b l e s h o o t HS R P i s s u e s , v e r i f y t h e c o i n g s w i t c h p o r t c o n f i g u r a t i o n . If y o u n e g in s ta b ility a n d o th e r c o n n e c tiv ity is s u e s m o s t c o m m o n m e s s a g e th a t is a s s o c ia te d e fo r th e n fig u ra tio n le c t to c a n re s u lt. d w ith

R e fe r to th e s e d o c u m e n ts fo r m o re in fo rm a tio n : In s t a l l a t i o n a n d Co n f i g u r a t i o n N o t e f o r t h e Ca t a l y s t 4000 L a y e r 3 S e r v i c e s M o d u l e Ca t a l y s t 6000 Fa m i l y M S M In s t a l l / Co n f i g N o t e

7 . A dditiona l H S R P S a m p l e C onf ig ura tions R e fe r to th e s e d o c u m e n ts : Co n f i g u r i n g R e d u n d a n c y ( Ca t a l y s t 6500 M S FC) U s i n g HS R P f o r Fa u l t -T o l e r a n t IP R o u t i n g

B . V erif y C a ta l y st F a st E th erC h a nnel a nd T runk ing C o nf ig ura tio n


1 . V e rif y T runk ing C onf ig ura tion If a t r u n k i s u s e d i n o r d e r t o c o n n e c t t h e HS R P r o u t e r s , v e r i f y t h e t r u n k i n g c o n f i g u r a t i o n s o n t h e r o u t e r s a n d s w itc h e s .T h e r e a r e f iv e p o s s ib le tr u n k in g m o d e s : o n

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 32 o f 59 d e s ira b le a u to o ff n o n e g o tia te V e r if y th a t th e tr u n k in g m o d e s th a t a r e c o n f ig u r e d p r o v id e th e d e s ir e d tr u n k in g m e th o d .R e f e r to Co n f i g u r i n g Et h e r n e t V L AN T r u n k s f o r a t a b l e t h a t d e t a i l s t h e p o s s i b l e c o n f i g u r a t i o n m o d e s . U s e th T h is c ro u te r o f a tr e d esir ab l e c o n f i g u r a t i o n f o r s w i t c h -t o -s w i t c h c o n n e c t i o n s w h e n y o u t r o u b l e s h o o t HS R P i s s u e s . o n f ig u r a tio n c a n is o la te is s u e s w h e r e s w itc h p o r ts a r e u n a b le to e s ta b lis h tr u n k s c o r r e c tly .S e t a -t o -s w i t c h c o n f i g u r a t i o n a s n o n e g o t i a t e b e c a u s e m o s t Ci s c o IO S r o u t e r s d o n o t s u p p o r t n e g o t i a t i o n u n k . u re d to m is m a ,v e r if y a t th e V / port c o u s e th e tc h o f th a t th e L AN s a r e m m a n d fo r

Fo r IEEE 802.1Q ( d o t 1q ) t r u n k i n g m o d e , v e r i f y t h a t b o t h s i d e s o f t h e t r u n k a r e c o n f i g s a m e n a t i v e V L AN . Be c a u s e Ci s c o p r o d u c t s d o n o t t a g t h e n a t i v e V L AN b y d e f a u l t , a n a t i v e V L AN c o n f i g u r a t i o n s r e s u l t s i n n o c o n n e c t i v i t y o n m i s m a t c h e d V L AN s . L a s t l y t r u n k i s c o n f i g u r e d t o c a r r y t h e V L AN s t h a t a r e c o n f i g u r e d o n t h e r o u t e r , a n d v e r i f y t h n o t p r u n e d a n d i n t h e S T P s t a t e f o r r o u t e r -c o n n e c t e d p o r t s . Is s u e t h e s h ow trunk m od a q u i c k r e f e r e n c e t h a t s h o w s t h i s i n f o r m a t i o n . He r e i s a n e x a m p l e :


S w itch _ 1> P o r t -------2 / 11 P o r t -------2 / 11 P o r t -------2 / 11 ( en ab l e) sh ow trunk 2/ 1 1 M o d e E n cap su l atio n ----------- ------------isl desirabl e S tatu s -----------tr u n k in g N ative vl an ----------1

V l an s al l o w ed o n tr u n k --------------------------------------------------------------------1-10 0 5 V l an s al l o w ed an d active in m an ag em en t d o m ain --------------------------------------------------------------------1-2

P o r t V l an s in sp an n in g tr ee f o r w ar d in g state an d n o t p r u n ed -------- --------------------------------------------------------------------2 / 11 1-2 S w itch _ 2 > P o r t -------2 / 10 P o r t -------2 / 10 P o r t -------2 / 10 P o r t -------( en ab l e) sh ow trunk 2/ 1 0 M o d e E n cap su l atio n ----------- ------------isl desirabl e S tatu s -----------tr u n k in g N ative vl an ----------1

V l an s al l o w ed o n tr u n k --------------------------------------------------------------------1-10 0 5 V l an s al l o w ed an d active in m an ag em en t d o m ain --------------------------------------------------------------------1-2 V l an s in sp an n in g tr ee f o r w ar d in g state an d n o t p r u n ed ---------------------------------------------------------------------

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 33 o f 59
2 / 10 S w itch _ 1> P o r t -------2 / 11 P o r t -------2 / 11 P o r t -------2 / 11 P o r t -------2 / 11 S w itch _ 1> P o r t -------2 / 11 P o r t -------2 / 11 P o r t -------2 / 11 P o r t -------2 / 11 1-2 ( en ab l e) sh ow trunk 2/ 1 1 M o d e E n cap su l atio n S tatu s N ative vl an ----------- ------------- ------------ ----------tr u n k in g 1 noneg otiate isl V l an s al l o w ed o n tr u n k --------------------------------------------------------------------1-10 0 5 V l an s al l o w ed an d active in m an ag em en t d o m ain --------------------------------------------------------------------1-2 V l an s in sp an n in g tr ee f o r w ar d in g state an d n o t p r u n ed --------------------------------------------------------------------1-2 ( en ab l e) sh ow trunk 2/ 1 1 M o d e E n cap su l atio n ----------- ------------noneg otiate dot1 q S tatu s -----------trunking 1 N ative vl an -----------

V l an s al l o w ed o n tr u n k --------------------------------------------------------------------1-10 0 5 V l an s al l o w ed an d active in m an ag em en t d o m ain --------------------------------------------------------------------1-2 V l an s in sp an n in g tr ee f o r w ar d in g state an d n o t p r u n ed --------------------------------------------------------------------1-2

2 . V e rif y F a s t E th e rC h a nne l ( P ort C h a nne l ing ) C onf ig ura tion If a p o r t c h a n n e l i s u s e d i n o r d e r t o c o n n e c t t h e HS R P r o u t e r s , v e r i f y t h e Et h e r Ch a n n e l c o n f i g u r a t i o n o n b o t h r o u t e r s a n d s w i t c h e s . Co n f i g u r e a s w i t c h -t o -s w i t c h p o r t c h a n n e l a s d e s i r a b l e o n a t l e a s t o n e s i d e . T h e o th e r s id e c a n b e in a n y o f th e s e m o d e s : o n d e s ira b le a u to He r e i s a n e x a m p l e :


S w itch _ 1> ( en ab l e) sh ow port c h annel P o r t S tatu s C h an n el M o d e ----- ---------- -------------------1 / 1 c onnec ted desirabl e sil ent 1 / 2 c onnec ted desirabl e sil ent ----- ---------- -------------------A d m in G r o u p ----16 16 ----C h I d ----7 69 7 69 -----

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 34 o f 59
P o r t ----1/ 1 1/ 2 ----S w itch P o r t ----1 / 1 1 / 2 ----P o r t ----1/ 1 1/ 2 ----D evice-I D ------------------------------S C A 0 317 0 0 T R S C A 0 317 0 0 T R ------------------------------_ 2 > ( en ab l e) sh ow port c h annel S tatu s C h an n el M o d e ---------- -------------------c onnec ted desirabl e sil ent c onnec ted desirabl e sil ent ---------- -------------------D evice-I D ------------------------------T B A 0 350 10 66 T B A 0 350 10 66 ------------------------------P o r t-I D ------------------------1/ 1 1/ 2 ------------------------A d m in C h G r o u p I d ----- ----2 9 7 69 2 9 7 69 ----- ----P o r t-I D ------------------------1/ 1 1/ 2 ------------------------P l atf o r m ---------------W S -C 650 9 W S -C 650 9 ----------------

P l atf o r m ---------------W S -C 650 6 W S -C 650 6 ----------------

3 A dditiona l C h a nne l ing a nd T runk ing S a m p l e C onf ig ura tions R e fe r to th e s e d o c u m e n ts : Co n f i g u r i n g Et h e r Ch a n n e l Be t w e e n Ca t a l y s t 4500/ 4000, 5500/ 5000, a n d 6500/ 6000 S w i t c h e s T h a t R u n Ca t O S S y s t e m S o f t w a r e Co n f i g u r i n g Et h e r c h a n n e l ( Ca t O S s o f t w a r e ) Co n f i g u r i n g L a y e r 3 a n d L a y e r 2 Et h e r Ch a n n e l ( Ci s c o IO S S o f t w a r e ) 4 . Inv e s tig a te S w itch M A C A ddre s s F orw a rding T a b l e V e r i f y t h a t t h e M AC a d d r e s s t a b l e e n t r i e s e x i s t o n t h e s w i t c h f o r t h e HS R P r o u t e r s f o r t h e HS R P v i r t u a l M AC a d d r e s s a n d t h e p h y s i c a l BIAs . T h e s h ow s ta ndb y c o m m a n d o n t h e r o u t e r p r o v i d e s t h e v i r t u a l M AC a d d r e s s . T h e s h ow inte rf a ce c o m m a n d p r o v i d e s t h e p h y s i c a l BIA. He r e a r e s a m p l e o u t p u t s :
R o u ter _ 1# sh ow standby V l an 1 - G r o u p 1 L o cal state is A ctive, p r io r ity 10 0 H el l o tim e 3 h o l d tim e 10 N ex t h el l o sen t in 0 0 : 0 0 : 0 1. 8 2 0 H o t stan d b y I P ad d r ess is 10 . 1. 1. 2 54 A ctive r o u ter is l o cal S tan d b y r o u ter is 10 . 1. 1. 2 ex p ir es in S tan d b y vir tu al m ac ad d r ess is 0 0 0 0 . 0 2 state ch an g es, l ast state ch an g e 0 0 V l an 2 - G r o u p 2 L o cal state is A ctive, p r io r ity 2 0 0 , H el l o tim e 3 h o l d tim e 10 N ex t h el l o sen t in 0 0 : 0 0 : 0 0 . 7 2 4 H o t stan d b y I P ad d r ess is 10 . 2 . 1. 2 54 A ctive r o u ter is l o cal S tan d b y r o u ter is 10 . 2 . 1. 2 ex p ir es in S tan d b y vir tu al m ac ad d r ess is 0 0 0 0 . 0 6 state ch an g es, l ast state ch an g e 0 0 S w itch _ 1> ( en ab l e) sh ow c am 0 0 -0 0 -0 c -0 7 * = S tatic E n tr y + = P er m an en t E n tr y #

co n f ig u r ed 0 0 : 0 0 : 0 7 c 0 7 . ac 0 1 : 50 : 15 m ay p r eem p t

co n f ig u r ed 0 0 c 0 7 : 0 7 -ac = S : 0 0 : 0 9 . ac 0 2 : 59 -0 1 y stem E n tr y R

R o u ter

E n tr y

P o r t S ecu r ity

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 35 o f 59
E n tr y V L A N ----

D est M A C / R o u te D es -----------------1 0 0 -0 0 -0 c -0 7 -ac -0 1 R T o tal M atch in g C A M E n tr ies D S w itch _ 1> ( en ab l e) sh ow c am * = S tatic E n tr y + = P er m an E n tr y V L A N D est M A C / R o u te D es ---- -----------------2 0 0 -0 0 -0 c -0 7 -ac -0 2 R T o tal M atch in g C A M E n tr ies D

[ C o S ] -----

D estin atio n P o r ts o r V C s / [ P r o to co l T y p e] ------------------------------------------1 5/ 1 [ A L L ] isp l ay ed = 1 0 0 -0 0 -0 c -0 7 -ac -0 2 en t E n tr y # = S y stem E n tr y R = R o u ter E n tr y X = P o r t S ecu r i [ C o S ] ----D estin atio n P o r ts o r V C s / [ P r o to co l T y p e] ------------------------------------------1 5/ 1 [ A L L ] isp l ay ed = 1

Be s u r e t o c h e c k t h e CAM a g i n g t i m e i n o r d e r t o d e t e r m i n e h o w q u i c k l y t h e e n t r i e s a r e a g e d . If t h e t i m e e q u a l s t h e c o n f i g u r e d v a l u e f o r S T P f o r w a r d d e l a y , w h i c h i s 15 s e c o n d s b y d e f a u l t , t h e r e i s a s t r o n g p o s s i b i l i t y t h a t t h e r e i s a n S T P l o o p i n t h e n e t w o r k . He r e i s s a m p l e c o m m a n d o u t p u t :
S w itch _ 1> ( en ab l e) sh ow c V L A N 1 ag ing tim e = 3 0 V L A N 2 ag ing tim e = 3 0 V L A N 10 0 3 ag in g tim e = 30 V L A N 10 0 5 ag in g tim e = 30 0 0 0 0 am 0 0 0 0 S w itch _ 2 > ( en ab l e) sh ow c V L A N 1 ag ing tim e = 3 0 V L A N 2 ag ing tim e = 3 0 V L A N 10 0 3 ag in g tim e = 30 V L A N 10 0 5 ag in g tim e = 30 am ag ing tim e sec sec sec sec ag ing tim e sec sec sec sec

C . V erif y P h y sic a l L a y er C o nnec tiv ity


If h e b e b e c o m o re th a n o n e ro llo p a c k e ts fro m tw e e n p e e rs a n d t w e e n HS R P p e e n n e c t i v i t y . He r e u te r fe llo c a u s rs w is a n in a n w HS e th is h e n y e x a m HS R P g R P p e e r s c e n a rio o u tro u b p le : ro u p s .P h . Be le s h o b e c o m e s a c tiv y s ic a l la y e r p r s u re to v e rify o t HS R P . Is s u e ,th o s e r o u te r s d o o b le m s c a n p re v e n p h y s ic a l c o n n e c tiv e t h e s h ow s ta ndb n o t th ity y c t c o n s is te n tly re c e iv e th e e c o n s is te n t p a s s o f tra ffic a n d IP c o n n e c t i v i t y o m m a n d in o rd e r to v e rify

R o u ter _ 1# sh ow standby V l an 10 - G r o u p 10 L oc al state is A c tiv e, priority 1 1 H el l o tim e 3 h o l d tim e 10 H o t stan d b y I P ad d r ess is 19 2 . 168 . A c tiv e router is l oc al Standby router is unknown expired S tan d b y vir tu al m ac ad d r ess is 0 0 0 12 state ch an g es, l ast state ch an g

0 ,

m ay preem pt co n f ig u r ed

10 . 10 0

0 . 0 c0 7 . ac0 a e 0 0 : 0 0 : 48 m ay preem pt 10 0 co n f ig u r ed

V l an 11 - G r o u p 11 L oc al state is A c tiv e, priority 1 1 0 , H el l o tim e 3 h o l d tim e 10 H o t stan d b y I P ad d r ess is 19 2 . 168 . 11. A c tiv e router is l oc al Standby router is unknown expired S tan d b y vir tu al m ac ad d r ess is 0 0 0 0 . 0 6 state ch an g es, l ast state ch an g e 0 0 R o u ter _ 2 # sh ow standby V l an 10 - G r o u p 10

c0 7 . ac0 b : 0 0 : 48

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 36 o f 59
L oc al state is A c tiv e, priority 1 0 H el l o tim e 3 h o l d tim e 10 H o t stan d b y I P ad d r ess is 19 2 . 168 . A c tiv e router is l oc al Standby router is unknown expired S tan d b y vir tu al m ac ad d r ess is 0 0 0 15 state ch an g es, l ast state ch an g V l an 11 - G r o u p 11 L oc al state is A c tiv e, priority 1 0 H el l o tim e 3 h o l d tim e 10 H o t stan d b y I P ad d r ess is 19 2 . 168 . A c tiv e router is l oc al Standby router is unknown expired S tan d b y vir tu al m ac ad d r ess is 0 0 0 10 state ch an g es, l ast state ch an g 9 , m ay preem pt co n f ig u r ed

10 . 10 0

0 . 0 c0 7 . ac0 a e 0 0 : 0 1: 18 9 , m ay preem pt co n f ig u r ed

11. 10 0

0 . 0 c0 7 . ac0 b e 0 0 : 0 1: 18

1 . C h e ck Inte rf a ce S ta tus Ch e c k t h e i n t e r f a c e s . V e r i f y t h a t a l l HS R P -c o n f i g u r e d i n t e r f a c e s a r e u p / u p , a s t h i s e x a m p l e s h o w s :
R o u ter _ 1# sh ow ip interf ac e brief I n ter f ace I P -A d d r ess V l an 1 10 . 1. 1. 1 V l an 2 10 . 2 . 1. 1 R o u ter _ 2 # sh ow ip interf ac e brief I n ter f ace I P -A d d r ess V l an 1 10 . 1. 1. 2 V l an 2 10 . 2 . 1. 2 O K ? M eth o d S tatu s Y E S m an u al ad m in istr ativel y Y E S m an u al u p M eth o d S tatu s Y E S m an u al u p Y E S m an u al d o w n d o w n P r o to co d o w n u p

O K ?

P r o to co l u p d o w n

If a n y i n t e r f a c e s a r e a d m i n i s t r a t i v e l y d o w n / d o w n , e n t e r t h e c o n f i g u r a t i o n m o d e o n t h e r o u t e r a n d i s s u e t h e no s h utdow n i n t e r f a c e -s p e c i f i c c o m m a n d . He r e i s a n e x a m p l e :
R o u ter E n ter R o u ter R o u ter R o u ter _ 1# co n _ 1( _ 1( _ 1( c onf f ig u co n f co n f co n f ig ure term inal r atio n co m m an d s, o n e p er ig ) # in ter f ace vl an 1 ig -if ) # no sh utdown ig -if ) # ^ Z l in e. E n d w ith C N T L / Z .

R o u ter _ 1# sh ow ip interf ac e brief I n ter f ace I P -A d d r ess V l an 1 10 . 1. 1. 1 V l an 2 10 . 2 . 1. 1

O K ?

M eth o d S tatu s Y E S m an u al up Y E S m an u al u p

P r o to co l down u p

If a n y i n t e r f a c e s a r e d o w n / d o w n o r u p / d o w n , r e v i e w t h e l o g f o r a n y i n t e r f a c e c h a n g e n o t i f i c a t i o n s . Fo r Ci s c o IO S S o f t w a r e -b a s e d s w i t c h e s , t h e s e m e s s a g e s a p p e a r f o r l i n k u p / d o w n s i t u a t i o n s :
% L I N K -3-U P D O W N : % L I N K -3-U P D O W N : R o 3d 3d 3d u ter _ 1# sh 0 4h : % S T A 0 4h : % L I N 0 4h : % L I N I n ter f ace " in ter f ace" , I n ter f ace " in ter f ace" , ch an g ed ch an g ed state to state to u p d o w n

ow l og N D B Y -6-S T A T E C H A N G E : S tan d b y : 0 : V l an 2 state A ctive-> S p eak K -5-C H A N G E D : I n ter f ace V l an 2 , c h ang ed state to down E P R O T O -5-U P D O W N : L in e p r o to co l o n I n ter f ace V l an 2 , c h ang ed state to down

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 37 o f 59 In s p e c t t h e p o r t s , c a b l e s , a n d a n y t r a n s c e i v e r s o r o t h e r d e v i c e s t h a t a r e b e t w e e n t h e HS R P p e e r s . Ha s a n y o n e r e m o v e d o r l o o s e n e d a n y c o n n e c t i o n s ? Ar e t h e r e a n y i n t e r f a c e s t h a t l o s e a l i n k r e p e a t e d l y ? Ar e t h e p r o p e r c a b l e t y p e s u s e d ? Ch e c k t h e i n t e r f a c e s f o r a n y e r r o r s , a s t h i s e x a m p l e s h o w s :
R o u ter _ 1# sh ow interf ac e v l an2 V l an 2 is d o w n , l in e p r o to co l is d o w n H ar d w ar e is C at5k R P V ir tu al E th er n et, ad d r ess is 0 0 30 . f 2 c9 . 5638 I n ter n et ad d r ess is 10 . 2 . 1. 1/ 2 4 M T U 150 0 b y tes, B W 10 0 0 0 K b it, D L Y 10 0 0 u sec, r el iab il ity 2 55/ 2 55, tx l o ad 1/ 2 55, r x l o ad 1/ 2 55 E n cap su l atio n A R P A , l o o p b ack n o t set A R P ty p e: A R P A , A R P T im eo u t 0 4: 0 0 : 0 0 L ast in p u t 0 0 : 0 0 : 0 0 , o u tp u t n ever , o u tp u t h an g n ever L ast cl ear in g o f " sh o w in ter f ace" co u n ter s n ever Q u eu ein g str ateg y : f if o O u tp u t q u eu e 0 / 40 , 0 drops; in p u t q u eu e 0 / 7 5, 0 drops 5 m in u te in p u t r ate 0 b its/ sec, 0 p ack ets/ sec 5 m in u te o u tp u t r ate 0 b its/ sec, 0 p ack ets/ sec 155314 p ack ets in p u t, 8 2 59 8 9 5 b y tes, 0 n o b u f f er R ec eiv ed 0 broadc asts, 0 runts, 0 g iants, 0 th rottl es 0 input errors, 0 C R C , 0 f ram e, 0 ov errun, 0 ig nored 8 18 5 p ack ets o u tp u t, 647 32 2 b y tes, 0 u n d er r u n s 0 output errors, 3 interf ac e resets 0 output buf f er f ail ures, 0 output buf f ers swapped out ( b ia 0 0 30 . f 2 c9 . 5638 )

2 . L ink C h a ng e a nd P ort E rrors Ch e c k t h e s w i t c h p o r t s l i n k c h a n g e s a n d o t h e r e r r o r s . Is s u e t h e s e c o m m a n d s a n d r e v i e w t h e o u t p u t : s h ow l og g ing b uf f e r s h ow p ort s h ow m a c T h e s e c o m m a n d s h e lp y o u d e te rm in e if th e re is a p ro b le m d e v ic e s . T h e s e m e s s a g e s a re n o rm a l fo r lin k u p / d o w n s itu a tio n s :


P A G P -5-P O R T T O S T P : P o r t [ d ec] / [ d ec] j o in ed b r id g e p o r t [ d ec] / [ ch ar s] P A G P -5-P O R T F R O M S T P : P o r t [ d ec] / [ d ec] l ef t b r id g e p o r t [ d ec] / [ ch ar s] S w 20 20 20 20 20 20 2 0 2 0 20 2 0 2 0 itch 0 1 J 0 1 J 0 1 J 0 1 J 0 1 J 0 1 J 0 1 J 0 1 J 0 1 J 0 1 J 0 1 J _ 1> an an an an an an an an an an an ( en ab 0 8 20 : 0 8 20 : 0 8 20 : 0 8 20 : 0 8 20 : 0 8 20 : 0 8 2 0 : 0 8 2 0 : 0 8 20 : 0 8 2 2 : 0 8 2 2 : l e) 3 7 : 3 7 : 3 7 : 3 7 : 4 6 : 4 6 : 46: 47 : 52: 18 : 18 : sh 24 25 25 25 3 9 29 2 9 0 5 1 5 2 4 34 ow % P A % P A % P A % P A % P A % P A % P A % D T % P A % D T % P A l og g ing G P -5-P O G P -5-P O G P -5-P O G P -5-P O G P -5-P O G P -5-P O G P -5-P O P -5-T R U G P -5-P O P -5-T R U G P -5-P O buf R T T O R T T O R T T O R T T O R T T O R T F R R T F R N K P O R T T O N K P O R T T O f er ST P : ST P : ST P : ST P : ST P : O M ST O M S T R T O N ST P : R T O N S T P : P ort 2/ P ort 2/ P ort 2/ P ort 2/ P ort 2/ P : P ort P : P o r t : P o r t 2 P ort 2/ : P o r t 2 P o r t 2 / 1 j oined bridg e port 2/ 1 2 j oined bridg e port 2/ 2 3 j oined bridg e port 2/ 3 1 1 j oined bridg e port 2/ 1 1 1 2 j oined bridg e port 2/ 1 2 2/ 1 1 l ef t bridg e port 2/ 1 1 2 / 12 l ef t b r id g e p o r t 2 / 12 / 11 h as b eco m e isl tr u n k 1 1 j oined bridg e port 2/ 1 1 / 12 h as b eco m e isl tr u n k 12 j o in ed b r id g e p o r t 2 / 12

w ith c o n n e c tiv ity b e tw e e n s w itc h e s a n d o th e r

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 38 o f 59 Is s u e t h e s h ow p ort c o m m a n d i n o r d e r t o d e t e r m i n e t h e g e n e r a l h e a l t h o f a p o r t . He r e i s a n e x a m p l e :
S w itch _ 1> ( en ab l e) sh ow port status 2/ 1 1 P o r t N am e S tatu s V l an L evel D u p l ex S p eed T y p e ----- ------------------ ---------- ---------- ------ ------ ----- -----------n o r m al a-f u l l a-10 0 10 / 10 0 B aseT X 2/ 1 1 c onnec ted trunk

Is t h e c a b le re v ie w P la tfo

p o rt s ta is p lu g g th e c o rm s fo r

t u s co e d in u n te rs m o re

, n o tco n n ect, o r er r d isab l e? If t h e s t a t u s i s n o tco n n ect, c h e c k t h a t t h e o n b o t h s i d e s . Ch e c k t h a t t h e p r o p e r c a b l e i s u s e d . If t h e s t a t u s i s er r d isab l e, f o r e x c e s s i v e e r r o r s . R e f e r t o R e c o v e r i n g Fr o m e r r Di s a b l e P o r t S t a t e o n t h e Ca t O S in fo rm a tio n .


n n ected

Fo r w h a t V L AN i s t h i s p o r t c o n f i g u r e d ? Be s u r e t h a t t h e o t h e r s i d e o f t h e c o n n e c t i o n i s c o n f i g u r e d f o r t h e s a m e V L AN . If t h e l i n k i s c o n f i g u r e d t o b e a t r u n k , b e s u r e t h a t b o t h s i d e s o f t h e t r u n k c a r r y t h e s a m e V L AN s . h a t i s t h e s p e e d a n d d u p l e x c o n f i g u r a t i o n ? If t h to n e g o tia te th e s p e e d a n d d u p le x .O th e r w is e ,th n f i g u r a t i o n . Fo r c o n f i g u r a t i o n o f t h e s p e e d a n d u s t m a t c h . If o n e s w i t c h p o r t i s c o n f i g u r e d f o r a n f i g u r e d f o r a u t o n e g o t i a t i o n . If o n e s i d e i s h a r d m u s t b e h a r d c o d e d a s w e l l . If y o u l e a v e o n e s i d e y o u b re a k th e a u to n e g o tia tio n p ro c e s s . W a u c o m c o e s e ttin e n e tw d u p le x u to n e g c o d e d to a u to g i s p r e c e d e d b y a -, t h e p o r t i s c o n f i g u r e d t o o rk a d m in is tra to r h a s p re d e te rm in e d th is f o r a lin k ,th e s e ttin g s o n b o th s id e s o f th e lin k o tia tio n ,th e o th e r s id e o f th e lin k m u s t a ls o b e to a s p e c if ic s p e e d a n d d u p le x ,th e o th e r s id e n e g o tia te w h ile th e o th e r s id e is h a rd c o d e d ,

S w itch _ 1> ( en ab l e) sh ow port c ounters 2/ 1 1 P o r t A l ig n -E r r F C S -E r r X m it-E r r R cv-E r r U n d er S iz e ----- ---------- ---------- ---------- ---------- --------2/ 1 1 0 0 0 0 0 P o r t S in g l e-C o l M u l ti-C o l l L ate-C o l l E x cess-C o l C ar r i-S en R u n ts G ian ts ----- ---------- ---------- ---------- ---------- --------- --------- --------2/ 1 1 0 0 0 0 0 0 L ast-T im e-C l ear ed -------------------------F r i J an 5 2 0 0 1, 13: 30 : 45

Ar e t h e r e a l o t o f A l ig n -E r r , F C S -E r r , o r R u n ts? T h e s e i n d i c a t e a s p e e d o r d u p l e x m i s m a t c h b e t w e e n t h e p o r t a n d t h e c o n n e c t i n g d e v i c e . Ch a n g e t h e s p e e d a n d d u p l e x s e t t i n g s f o r t h a t p o r t i n o r d e r t o h e l p c o rre c t th e s e e rro rs . Is s u e c o lu m tra n s m w h e th c o u n t t h e s h ow n s in d ic itte d o n e r th e s e th e n u m m a te a p p a c b e r a cc o m m a n d in th e n u m b e r o f u a r tic u la r p o r t.T k e ts a re a p a rt o o f p a c k e ts th a t o rd e r to v n ic a s t,m u h e b o tto m f in b o u n d a re m is ta k e rify ltic a c o u o r o e n ly
1 1

th a t th e s t,a n d b n te rs re v u tb o u n d fo rw a rd

p o r t i s p a s s i n g t r a f f i c . T h e R cv- a n d ro a d c a s t p a c k e ts th a t a re re c e iv e d a n e a l h o w m a n y p a c k e ts a re d is c a rd e d t r a f f i c . L r n -D iscr d , I n -L o st, a n d O e d o r d ro p p e d d u e to in s u ffic ie n t b u f d

X m it-

o r lo s t a n d fe rs.
u t-L o st

S w itch _ 1> P o r t -------2/ 1 1 P o r t -------2/ 1 1

( en ab l e) sh ow m ac 2/ R cv-U n icast -------------------9 7 8 6 X m it-U n icast -------------------58 7

R cv-M u l ticast -------------------9 9 3 9 X m it-M u l ticast -------------------5551 7

R cv-B r o ad cast -------------------26 7 8 X m it-B r o ad cast -------------------1 4 8

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 39 o f 59

P o r t R cv-O ctet X m it-O ctet -------- -------------------- -------------------2/ 1 1 23 54 1 3 6 7 20 6 3 8 6 M A C D el y -E x ced M T U -E x ced I n -D iscar d L r n -D iscr d I n -L o st O u t-L o st -------- ---------- ---------- ---------- ---------- ---------- ---------2/ 1 1 0 1 3 0 0 0 L ast-T im e-C l ear ed -------------------------F r i J an 5 2 0 0 1, 13: 30 : 45

3 . V e rif y IP C onne ctiv ity V e r i f y IP c o n n e c t i v i t y . Is s u e a n IP p i n g f r o m t h e a s s o c i a t e d r o u t e r . T h i s h e l p s e x p o s e a n y m o m e n t a r y l o s s e s o f c o n n e c t i v i t y . An e x t e n d e d p i n g i s o n l y a v a i l a b l e i n en ab l e m o d e . He r e i s s a m p l e c o m m a n d o u tp u t:


r o u ter _ 1# ping P r o to co l [ ip ] : T ar g et I P ad d r ess: 1 0 R ep eat co u n t [ 5] : 1 0 0 D atag r am siz e [ 10 0 ] : T im eo u t in seco n d s [ 2 E x ten d ed co m m an d s [ n ] S w eep r an g e o f siz es T y p e escap e seq u en ce S en d in g 10 0 0 , 150 0 -b y ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! S u ccess r ate is 10 0 p . 2. 1 . 2 0 : 1 50 0 ] : [ n ] to te ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ab o I C M ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! : r t.

P ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

E ch ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

o s ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

to ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

10 ! ! ! ! ! ! ! ! ! ! ! ! ! !

. 2 ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

. 1. ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

2 , ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

tim ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

eo ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

u t ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

is ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

seco ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! =

n d ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

s: ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

er cen t ( 10 0 0 / 10 0 0 ) ,

r o u n d -tr ip

m in / avg / m ax

4/ 4/ 2 0

m s

Is s u e t h e p i n g f r o m c o n n e c tiv ity .

e a c h HS R P r o u t e r t o i t s p e e r s i n o r d e r t o d e t e r m i n e t h e l o c a t i o n o f t h e f a i l u r e i n

4 . C h e ck f or U nidire ctiona l L ink Ch e c k tra ffic tra n s m u n id ire U se o f th e s w itc h th a t a lo c a its is n o t r c tio n a l lin U DL D i s fo r u n id ire c tio n a l lin k s b e tw l d e v ic e tra n s m its o v e r a lin k e c e iv e d b y th e lo c a l d e v ic e .L k .T h is f e a tu r e is k n o w n a s U o n ly p o s s ib le if b o th s id e s o f e e n HS R P p e e r s . A u n i d i r e c t i o n a l l i n k o c c u r s w h e n e v e r is r e c e iv e d b y th e n e ig h b o r ,b u t tr a f f ic th a t th e n e ig h b o r a t e r v e r s i o n s o f Ca t O S h a v e a f e a t u r e t h a t c a n d e t e c t a n i Di r e c t i o n a l L i n k De t e c t i o n ( U DL D) a g g r e s s i v e m o d e . t h e c o n n e c t i o n s u p p o r t t h e f e a t u r e . U DL D a g g r e s s i v e

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 40 o f 59 m o d e b e tw e la te r f in fo rm o p e r a te s a t L 2to e n th e rig h t n e ig h o r p o i n t -t o -p o i n t a t i o n . He r e a r e s d e te rm b o r s .Y c o n n e c a m p le in e o u tio n c o m if a c a n s o n m a n lin c o a d k n f p o o u is c o n n e c te d c o rre c tly a n d if tra ffic flo w s b id ire c tio n a lly i g u r e U DL D a g g r e s s i v e m o d e i n Ca t O S r e l e a s e 5.4( 3) a n d r t -b y -p o r t b a s i s . R e f e r t o Co n f i g u r i n g U DL D f o r m o r e tp u ts :

N ote : En a b l e m e n t o f U DL D w i t h o u t e n a b l e m e n t o f U DL D a g g r e s s i v e m o d e o n l y c h e c k s f o r i n c o r r e c t l y w i r e d f i b e r c a b l e . In t h i s c a s e , U DL D c h e c k s w h e r e t h e r e c e i v e a n d t r a n s m i t a r e c r o s s e d a m o n g m u l t i p l e c o n n e c tio n s .
S w itch _ 1> ( en ab l e) set udl d enabl e U D L D enabl ed g l obal l y C o n so l e> ( en ab l e) set udl d ag g ressiv e-m ode enabl e 1 / 1 -2 A g g r essive U D L D en ab l ed o n p o r ts 1/ 1-2 . C o n so l e> ( en ab l e) sh ow udl d U D L D : enabl ed M essag e I nterv al : 1 5 sec onds C o n so l e> ( en ab l e) sh ow udl d port 1 U D L D : en ab l ed M essag e I n ter val : 15 seco n d s P o r t A d m in S tatu s A g g r essive M o d e L in k S tate -------- ------------ --------------- ---------------1/ 1 en ab l ed en ab l ed u n d eter m in ed 1/ 2 en ab l ed en ab l ed u n d eter m in ed

In Ca t O S 5.4.3 a n d e a r l i e r r o u te r o n o n e e n d ,y o u c a n to d e te c t if a u n id ire c tio n a c a b le b e tw e e n th e d e v ic e s in fo rm a tio n .

,in w e n a b l lin k a n d c

h ic h th e s w itc h d l e Ci s c o Di s c o v e e x i s t s . If o n l y o n h e c k fo r fa u lty in

o e s n o ry P ro e s id e te rfa c

t su p p o rt U t o c o l ( CDP o f a lin k c a e s .R e f e r to

DL D, o r ). En a b l e n s e e its Co n f i g u

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S w itch _ 1> ( en ab l e) sh ow c dp C D P : enabl ed M essag e I n ter val : 60 H o l d T im e : 18 0 S w itch _ 1> ( en ab l e) sh ow c dp neig h bors * - in d icates vl an m ism atch . # - in d icates d u p l ex m ism atch . P o r t D evice-I D P o r t-I D -------- ------------------------------- ------------------------2/ 5 0 6 6 56 0 0 9 1 ( Switc h _ 2) 2/ 9 W 2/ 6 0 6 6 56 0 0 9 1 ( Switc h _ 2) 2/ 1 0 W 1 5/ 1 R outer_ 1 V l an1 c S w itch _ 2 > ( en ab l e) sh ow c dp C D P : enabl ed M essag e I n ter val : 60 H o l d T im e : 18 0 S w itch _ 2 > ( en ab l e) sh o w cd p n eig h b o r s * - in d icates vl an m ism atch . # - in d icates d u p l ex m ism atch . P o r t D evice-I D P o r t-I D -------- ------------------------------- ------------------------2/ 9 0 6 6 56 50 6 1 ( Switc h _ 1 ) 2/ 5 W 2/ 1 0 0 6 6 56 50 6 1 ( Switc h _ 1 ) 2/ 6 W 1 5/ 1 R outer_ 2 V l an1 c

P l atf o r m -----------S-C 550 5 S-C 550 5 isc o C at5k-R SF C

P l atf o r m -----------S-C 550 5 S-C 550 5 isc o C at5k-R SF C

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 41 o f 59 5 . A dditiona l P h y s ica l L a y e r T roub l e s h ooting R e f e re nce s R e fe r to th e s e d o c u m e n ts : Co n f i g u r i n g a n d T r o u b l e s h o o t i n g Et h e r n e t 10/ 100/ 1000M b Ha l f / Fu l l Du p l e x Au t o -N e g o t i a t i o n R e c o v e r i n g Fr o m e r r Di s a b l e P o r t S t a t e o n t h e Ca t O S P l a t f o r m s

T r o u b l e s h o o t i n g Ci s c o Ca t a l y s t S w i t c h e s t o N IC Co m p a t i b i l i t y Is s u e s T h e U n d e r s t a n d i n g Da t a L i n k Er r o r s s e c t i o n o f T r o u b l e s h o o t i n g Ci s c o Ca t a l y s t S w i t c h e s t o N IC Co m p a t i b i l i t y Is s u e s T r o u b l e s h o o t i n g S w i t c h P o r t a n d In t e r f a c e P r o b l e m s

D . L a y er 3 H S RP D eb ug g ing
If t h e HS R o rd e r to w a n d se n t b S u p p o r t.T a c c o u n ts . P s ta te c h a n g e s a re fr a t c h HS R P a c t i v i t y . T y t h e r o u t e r . Ga t h e r t h h e d e b u g o u tp u t a ls o e q u e n t,u s h is in fo rm is in fo rm a s h o w s HS e t h e HS a tio n h e tio n if y R P s ta te R P d e b lp s y o u o u c re a in fo rm u g c o m m a n d s in e n d e t e r m i n e w h a t HS te a s e rv ic e re q u e s t a tio n ,a lo n g w ith d e a b le m o d e o R P p a c k e ts w i t h Ci s c o T t a i l e d HS R P n th e ro u te r in a re re c e iv e d e c h n ic a l h e llo p a c k e t

1 . S ta nda rd H S R P D e b ug g ing In Ci s c o IO S S o f t w a r e R e l e a s e 12.1 a n d e a r l i e r , t h e HS R P d e b u g T h is in fo rm a tio n is u s e fu l w h e re p ro b le m s a re in te rm itte n t a n d a f e n a b l e s y o u t o d e t e r m i n e i f t h e HS R P r o u t e r i n q u e s t i o n r e c e i v e s s p e c i f i c i n t e r v a l s . If t h e r o u t e r d o e s n o t r e c e i v e h e l l o p a c k e t s , y o u tra n s m it th e h e llo p a c k e ts o r th e n e tw o rk d ro p s th e p a c k e ts . C om m a nd En a b l e s HS R P d e b u g g i n g P urp os e c o m fe c t a n d c a n m o n tra in a n ly n s fe d i s s i m p l y de a fe w in te rfa c m i t s HS R P h e r th a t e ith e r th b ug s ta e s .T h e llo p a c k e p e e r d ndb d e b e ts o e s y . u g a t n o t

de b ug s ta ndb y

He r e i s s a m p l e c o m m a n d o u t p u t :
R o u ter _ 1# debug H S R P R o u 4 d0 4 d0 4 d0 4 d0 d eb u g g in g V l V l V l V l standby is o n an1 an1 an2 an2 H el H el H el H el l o l o l o l o out in in out 1 0 1 0 1 0 1 0 . 1 . . 1 . . 2. . 2. 1 . 1 . 1 . 1 . 1 A c tiv e 2 Standby 2 Standby 1 A c tiv e pri pri pri pri 1 0 1 0 1 0 1 0 0 0 0 0 ip ip ip ip 1 0 1 0 1 0 1 0 . 1 . . 1 . . 2. . 2. 1 . 1 . 1 . 1 . 254 254 254 254

ter _ 1# 1 h : SB 1 : 1 h : SB 1 : 1 h : SB 2: 1 h : SB 2:

2 . C onditiona l H S R P D e b ug g ing ( L im iting O utp ut B a s e d on S ta ndb y G roup a nd/ or V L A N ) Ci s c o IO S S o f t w a r e R e l e a s e 12.0( 3) i n t r o d u c e d a d e b u g c o n d i t i o n t o a l l o w t h e o u t p u t f r o m t h e de b ug 1/ 28/ 2008

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 42 o f 59 s ta ndb y c o m m a n d t o b e f i l t e r e d b a s e d o n i n t e r f a c e a n d g r o u p n u m b e r . T h e c o m m a n d u t i l i z e s t h e d e b u g c o n d i t i o n p a r a d i g m t h a t w a s i n t r o d u c e d i n Ci s c o IO S S o f t w a r e R e l e a s e 12.0. C om m a nd de b ug condition s ta ndb y i n t e rf a c e _ group T h e in th ro u g c a p tu r a n y d e in te rfa th e s ta te rfa c e m u s t b e h 255. A d e b u g e d d u rin g th e in b u g o u t p u t . If n c e s . If a t l e a s t o n d b y d e b u g c o n En a b l e s HS R P c o n d i t i o n a l d e b u g g i n g o f t h e g r o u p ( 0 255) o r t HS R P . T h e g r o u p c a n b e s th a t d o n o t e x is t.T h is a llo w b u g s ta n d b y m u s t b e e n a b le d is t,d e b u g o u tp u t is p r o d u c e d is ts ,s ta n d b y d e b u g o u tp u t is a n d o u tp u t: a n y g r o u p ,f r o m 0 s d e b u g s to b e in o rd e r to p ro d u c e fo r a ll g ro u p s o n a ll filte re d b a s e d o n a ll o f P urp os e

a v a lid in te rfa c e th a t c a n s u p p c o n d itio n c a n b e s e t fo r g ro u p i t i a l i z a t i o n o f a n e w g r o u p . De o s ta n d b y d e b u g c o n d itio n s e x n e s ta n d b y d e b u g c o n d itio n e x d i t i o n s . He r e i s s a m p l e c o m m

R o u ter _ 1# debug c ondition standby C ondition 1 set R o u ter _ 1# 4 d0 1 h : V l 2 SB 2 D ebug : C ondition 1 R o u ter _ 1# debug standby H SR P debug g ing is on R o u ter _ 1# 4d 0 1h : S B 2 : V l an 2 H el l o in 10 . 2 4d 0 1h : S B 2 : V l an 2 H el l o o u t 10 . 2 4d 0 1h : S B 2 : V l an 2 H el l o o u t 10 . 2 4d 0 1h : S B 2 : V l an 2 H el l o in 10 . 2

v l an 2 2 , standby V l 2 SB 2 trig g ered, c ount 1

. 1. . 1. . 1. . 1.

2 S tan d b y 1 A ctive 1 A ctive 2 S tan d b y

p r p r p r p r

i i i i

10 10 10 10 0

ip ip ip ip

10 10 10 10

. 2 . 2 . 2 . 2

. 1. . 1. . 1. . 1.

2 54 2 54 2 54 2 54

3 . E nh a nce d H S R P D e b ug g ing Ci s c o IO S in fo rm a tio a d d itio n a l T e c h n ic a l S o ftw a n ,e n h a s ta te in S u p p o r r e R e l e a s e 12.1( 1) a d d n c e d HS R P d e b u g g i n g f o r m a tio n .T h is in f o r m t e n g in e e r if y o u c re a te e d e n h a n c e d HS R P d e b u g g i n g . In o r d e r t o h e l p f i n d u s e f u l lim its th e n o is e fro m p e rio d ic h e llo m e s s a g e s a n d in c lu d e s a t i o n i s p a r t i c u l a r l y u s e f u l w h e n y o u w o r k w i t h a Ci s c o a s e rv ic e re q u e s t. Di s p l a y s a l l HS R P e r r o r s ,e v e n ts ,a n d p a c k e ts P urp os e

C om m a nd de b ug s ta ndb y de b ug s ta ndb y e rrors

de b ug s ta ndb y p a ck e ts [ [ a l l | te rs e ] Di s p l a y s HS R P | [ a dv e rtis e | coup | h e l l o | re s ig n]] p a c k e ts [ de ta il ] He r e i s s a m p l e c o m m a n d o u t p u t :


R o u ter _ 2 # debug standby terse

de b ug s ta ndb y e v e nts [ [ a l l ] | [ h s rp | Di s p l a y s HS R P e v e n ts re dunda ncy | tra ck ]] [ de ta il ]

Di s p l a y s HS R P e r r o r s

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 43 o f 59
H SR P : H SR P E H SR P E H SR P P ( C oup, R o u ter _ 2 0 0 : 39 : 50 0 0 : 39 : 50 0 0 : 39 : 50 0 0 : 40 : 30 0 0 : 41: 12 0 0 : 42 : 0 9 0 0 : 42 : 0 9 0 0 : 42 : 0 9 0 0 : 42 : 0 9 0 0 : 42 : 0 9 0 0 : 42 : 19 0 0 : 42 : 19 0 0 : 42 : 19 : :

rrors debug g ing is on v ents debug g ing is on ac kets debug g ing is on R esig n) # : : : : : : : : : : : S B S B % S S B S B S B S B S B % S S B S B S B % S 2 : V l an 2 S 2 : V l an 2 S T A N D B Y -6-S 2 : V l an 2 S 2 : V l an 2 A 2 : V l an 2 C 2 : V l an 2 A 2 : V l an 2 A T A N D B Y -6-S 2 : V l an 2 A 2 : V l an 2 S 2 : V l an 2 S T A N D B Y -6-S tan d b y : c/ A ctive tim er ex p ir ed ( 10 . 2 . tan d b y -> A ctive T A T E C H A N G E : S tan d b y : 2 : V l an 2 state S tan d b y r o u ter is 10 . 2 . 1. 1 ctive: d / S tan d b y tim er ex p ir ed ( 10 . 2 . o u p in 10 . 2 . 1. 1 L isten p r i 2 0 0 ip ctive: j / C o u p r cvd f r o m h ig h er p r i r o ctive -> S p eak T A T E C H A N G E : S tan d b y : 2 : V l an 2 state A ctive r o u ter is 10 . 2 . 1. 1 p eak : d / S tan d b y tim er ex p ir ed ( u n k n o w p eak -> S tan d b y T A T E C H A N G E : S tan d b y : 2 : V l an 2 state S 1. 1) tan d b y -> A ctive

1. 1) 10 . 2 . 1. 2 54 u ter ctive -> n ) p eak -> S tan d b y S p eak

Y o u c a n u s e i n t e r f a c e a n d / o r HS R P g r o u p c o n d i t i o n a l d e b u g g i n g i n o r d e r t o f i l t e r t h i s d e b u g o u t p u t . C om m a nd En a b l e s i n t e r f a c e c o n d itio n a l d e b u g g in g P urp os e

de b ug condition inte rf a ce i n t e rf a c e de b ug condition s ta ndb y i n t e rf a c e _ group

En a b l e s HS R P c o n d i t i o n a l d e b u g g in g

In t h i s e x a m p l e , t h e r o u t e r j o i n s a p r e e x i s t i n g HS R P g r o u p :
S B 1: S B 1: S B 1: S B 1: S B 1: S B 1: S B 1: S B 1: S B 1: S B 1: S B 1: S B 1: S B 1: E th E th E th E th E th E th E th E th E th E th E th E th E th er er er er er er er er er er er er er n et0 n et0 n et0 n et0 n et0 n et0 n et0 n et0 n et0 n et0 n et0 n et0 n et0 / 2 / 2 / 2 / 2 / 2 / 2 / 2 / 2 / 2 / 2 / 2 / 2 / 2 I n it: a/ A ctive: L isten : A ctive: S p eak : f A ctive: S p eak : h S tan d b y : A ctive: S tan d b y : S tan d b y : A ctive: A ctive: H S R P en ab l ed b / H S R P d isab l ed ( in ter f ace d o w n ) c/ A ctive tim er ex p ir ed ( u n k n o w n ) d / S tan d b y tim er ex p ir ed ( 10 . 0 . 0 . 3) / H el l o r cvd f r o m h ig h er p r i S p eak r o g / H el l o r cvd f r o m h ig h er p r i A ctive / H el l o r cvd f r o m l o w er p r i A ctive r o i/ R esig n r cvd j / C o u p r cvd f r o m h ig h er p r i r o u ter k / H el l o r cvd f r o m h ig h er p r i S tan d b l / H el l o r cvd f r o m l o w er p r i S tan d b y m / S tan d b y m ac ad d r ess ch an g ed n / S tan d b y I P ad d r ess co n f ig u r ed y

u ter r o u ter u ter r o u ter r o u ter

E . S p a nning T ree T ro ub l esh o o ting


S T P lo o p c Be c a u s e o f b ro a d c a st s e n tire n e tw o n d itio n th is im p to r m s ,d o r k ,a n d s o ro u p e s r in p e r lic a p e c s ta b ility in a n e c o m m u n ic a tio n te d f r a m e s ,a n d i a l l y HS R P . HS tw o rk c a n p ,e a c h p e e r M AC t a b l e R P e rro r m re v e n t p ro p b e c o m e s a n in c o n s is te n e ssa g e s c a n e r a c c y b e c o m m u n i c a t i o n o f HS R P p e tiv e r o u te r .S T P lo o p s c a n c . Al l o f t h e s e p r o b l e m s a f f e c th e firs t in d ic a tio n o f a n S T e rs. a u se t th e P is s u e .

W h e n y o u t r o u b l e s h o o t S T P , y o u must u n d e r s t a n d t h e S T P t o p o l o g y o f t h e n e t w o r k o n e a c h V L AN . Y o u m u s t d e te rm in e w h a t s w itc h is th e ro o t b rid g e a n d w h ic h p o rts o n th e s w itc h a re o n b lo c k in g a n d

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 44 o f 59 f o r w a r d i n g . Be c a u s e e a c h V L AN h a s i t s o w n S T P t o p o l o g y , t h i s i n f o r m a t i o n i s v e r y i m p o r t a n t o n e a c h V L AN . 1 . V e rif y S p a nning T re e C onf ig ura tion Be s u r e t h a t S T P i s c o n f i g u r e d o n e v e r y s w i t c h a n d b r i d g i n g d e v i c e i n t h e n e t w o r k . T a k e n o t e o f w h e r e e a c h s w i t c h b e l i e v e s t h e r o o t b r i d g e i s l o c a t e d . Al s o , n o t e t h e v a l u e s o f t h e s e t i m e r s :


R o o t M ax H el l o F o r w ar d A g e

T im e D el ay

Is s u e t h e s h ow s p a ntre e c o m m a n d i n o r d e r t o s e e a l l o f t h i s i n f o r m a t i o n . By d e f a u l t , t h e c o m m a n d s h o w s t h i s i n f o r m a t i o n f o r V L AN 1. Bu t , y o u c a n a l s o s e e o t h e r V L AN i n f o r m a t i o n i f y o u s u p p l y t h e V L AN n u m b e r w i t h t h e c o m m a n d . T h i s i n f o r m a t i o n i s v e r y u s e f u l w h e n y o u t r o u b l e s h o o t S T P i s s u e s . T h tim m a tim sw e se e rs tc h e rs itc h th re e d o n th e r to th w ith tim o t n o o t e ro in c e rs e e d b rid o t b o rre th a t y to m a g e in rid g e c t tim o u n o tc h th th e c a h e lp s e rs fr in g e e te in e tim s e th m a in o m c t h e s h ow s p e rs th a t a re a t th is s w itc ta in c o n tin u rip p lin g th e a ntre e o u t p u t a r e l e a r n s e t o n th a t s p e c ific b rid h b e c o m e s th e ro o t b rid ity a n d e a s e o f a d m in is n e tw o rk . o f w h o u p re itc h e s m s . If x is tin g e th e r v e n t a n d th e e p ro b e d fro m th e g e . Bu t , b e s g e a t a n y p o tr a tio n .T h e ro o t b r u re th a in t.T h m a tc h id g e t th e is m a ls o .T h tim a tc h p re e se e rs o f th e v e n ts a

N ote : En a b l e S T n e t w o r k . If y o u e s o m e o n e b rid g e s S T P is a ls o v e ry o p e ra tio n o f s o m

P fo r a ll V L n a b le S T P s w itc h e s to u s e fu l in th e th in g in th

AN s a t a l l t i m e s n o n re d u n d a n t e th e r w ith h u b s is o la tio n o f s p e n e tw o r k ,th e r e

,r e g a r d le s s n e tw o r k s ,y o r o th e r s w c ific p ro b le c a n b e a n e

th e re a re re d u n d a n t lin k s in th e a b r e a k a g e .Ab r e a k a g e c a n o c c u r if a c c id e n ta lly c re a te s a p h y s ic a l lo o p . n a b le m e n t o f S T P a ffe c ts th e le m th a t y o u n e e d to is o la te .

He r e i s s a m p l e o u t p u t o f t h e s h ow s p a ntre e c o m m a n d :
S w itch _ 1> ( en ab l e) sh ow spantree V L A N 1 Spanning tree enabl ed S p an n in g tr ee ty p e ieee D esig D esig D esig D esig R oot nated nated nated nated M ax A g R oot R oot P riority R oot C ost R oot P ort e 20 sec 0 0 0 -0 1 -6 4 -3 4 -9 0 -0 0 9 8 1 / 0 H el l o T im e 2 sec F orward D el ay 1 5 sec

B r id g e I D M A C A D D R B r id g e I D P r io r ity B r id g e M ax A g e 2 0 sec

0 0 -0 1-64-34-9 0 -0 0 9 8 H el l o T im e 2 sec

F o r w ar d

D el ay

15 sec

C o st P r io r ity P o r tf ast C h an n el _ id P o r t V l an P o r t-S tate ------------------------ ---- ------------- ----- -------- ---------- ---------1/ 1 1 n o t-co n n ected 4 32 d isab l ed 0 1/ 2 1 n o t-co n n ected 4 32 d isab l ed 0 2 / 1 1 f o r w ar d in g 10 0 32 d isab l ed 0 2 / 2 1 n o t-co n n ected 10 0 32 d isab l ed 0

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 45 o f 59
2 / 3 2 / 4 2 / 5-6 2 / 10 2 / 11 2 / 12 15/ 1 1 1 1 1 1 1 1 n o t-co n o t-co f o r w ar n o t-co n o t-co n o t-co f o r w ar n n ected n n ected d in g n n ected n n ected n n ected d in g 10 0 10 0 12 10 0 10 0 10 0 32 32 32 32 32 32 32 d isab d isab d isab d isab d isab d isab d isab l ed l ed l ed l ed l ed l ed l ed 0 0 0 0 0 0 8 0 3

S w itch _ 1> ( en ab l e) sh ow spantree 2 V L A N 2 Spanning tree enabl ed S p an n in g tr ee ty p e ieee D esig D esig D esig D esig R oot nated nated nated nated M ax A g R oot R oot P riority R oot C ost R oot P ort e 20 sec 0 0 -3 0 -9 6 -7 3 -7 4 -0 1 8 1 9 2 1 2 2/ 5-6 ( ag P ort 1 3 / 3 5) H el l o T im e 2 sec F orward D el ay 1 5 sec 0 0 -0 1-64-34-9 0 -0 1 1638 4 H el l o T im e 2 sec

B r id g e I D M A C A D D R B r id g e I D P r io r ity B r id g e M ax A g e 2 0 sec

F o r w ar d

D el ay

15 sec

P o r t V l an P o r t-S tate C o st P r io r ity P o r tf ast C h an n el _ id ------------------------ ---- ------------- ----- -------- ---------- ---------2 / 5-6 2 f o r w ar d in g 12 32 d isab l ed 8 0 3 2 / 7 2 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 8 2 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 9 2 n o t-co n n ected 10 0 32 d isab l ed 0 15/ 1 2 f o r w ar d in g 5 32 d isab l ed 0

S w i t c h 1 i s t h e r o o t o f V L AN 1 a n d b e l i e v e s t h a t S w i t c h 2 i s t h e r o o t o f V L AN 2. S w i t c h 2 c o n c u r s .
S w itch _ 2 > ( en ab l e) sh ow spantree V L A N 1 S p an n in g tr ee en ab l ed S p an n in g tr ee ty p e ieee D esig D esig D esig D esig R oot nated nated nated nated M ax A g R oot R oot P riority R oot C ost R oot P ort e 20 sec 0 0 -0 1 -6 4 -3 4 -9 0 -0 0 9 8 1 2 2/ 9 -1 0 ( ag P ort 1 3 / 3 7 ) H el l o T im e 2 sec F orward D el ay 1 5 sec 0 0 -30 -9 6-7 3-7 4-0 0 1638 4 H el l o T im e 2 sec

B r id g e I D M A C A D D R B r id g e I D P r io r ity B r id g e M ax A g e 2 0 sec

F o r w ar d

D el ay

15 sec

C o st P r io r ity P o r tf ast C h an n el _ id P o r t V l an P o r t-S tate ------------------------ ---- ------------- ----- -------- ---------- ---------1/ 1 1 n o t-co n n ected 4 32 d isab l ed 0 1/ 2 1 n o t-co n n ected 4 32 d isab l ed 0 2 / 6 1 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 7 1 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 8 1 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 9 -10 1 f o r w ar d in g 12 32 d isab l ed 8 0 5 2 / 11 1 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 12 1 n o t-co n n ected 10 0 32 d isab l ed 0 15/ 1 1 f o r w ar d in g 5 32 d isab l ed 0

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 46 o f 59

S w itch _ 2 > ( en ab l e) sh ow spantree 2 V L A N 2 Spanning tree enabl ed S p an n in g tr ee ty p e ieee D esig D esig D esig D esig R oot nated nated nated nated M ax A g R oot R oot P riority R oot C ost R oot P ort e 20 sec 0 0 0 -3 0 -9 6 -7 3 -7 4 -0 1 8 1 9 2 1 / 0 H el l o T im e 2 sec F orward D el ay 1 5 sec

B r id g e I D M A C A D D R B r id g e I D P r io r ity B r id g e M ax A g e 2 0 sec

0 0 -30 -9 6-7 3-7 4-0 1 8 19 2 H el l o T im e 2 sec

F o r w ar d

D el ay

15 sec

C o st P r io r ity P o r tf ast C h an n el _ id P o r t V l an P o r t-S tate ------------------------ ---- ------------- ----- -------- ---------- ---------2 / 1 2 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 2 2 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 3 2 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 4 2 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 5 2 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 9 -10 2 f o r w ar d in g 12 32 d isab l ed 8 0 5 15/ 1 2 f o r w ar d in g 5 32 d isab l ed 0

2 . S p a nning T re e L oop C onditions In o r d e r f o r a n S T P l o o p t o o c c u r , t h e r e m u s t b e L 2 p h y s i c a l r e d u n d a n c y i n t h e n e t w o r k . An S T P d o e s n o t o c c u r if th e r e is n o p o s s ib ility o f a p h y s ic a l lo o p c o n d itio n .S y m p to m s o f a n S T P lo o p c o n d itio n a r e : T o ta l n e tw o rk o u ta g e L o s s o f c o n n e c tiv ity T h e re p o rt b y n e tw o rk e q u ip m e n t o f h ig h p ro c e s s a n d s y s te m T h e s h ow s y s te m c o m m a n d h e l p s y o u d e t e r m i n e t h e s y s t e m s y s te m c o m m a n d d e n o t e s t h e s e i t e m s : Cu r r e n t t r a f f i c p e r c e n t a g e P e a k tra ffic p e rc e n ta g e Da t e a n d t i m e o f t h e l a s t p e a k S y s t e m u t i l i z a t i o n t h a t i s a b o v e 20 p e r c e n t u s u a l l y i n d i c a t e s a l o o p . U t i l i z a t i o n a b o v e s e v e n p e r c e n t i n d i c a t e s a p o s s i b l e l o o p . Bu t , t h e s e p e r c e n t a g e s a r e o n l y a p p r o x i m a t i o n s . T h e a p p r o x i m a t i o n s v a r y s o m e w h a t w i t h d i f f e r e n t h a r d w a r e , s u c h a s S u p e r v i s o r En g i n e I v e r s u s S u p e r v i s o r En g i n e IIIG o r Ca t a l y s t 4000 v e r s u s Ca t a l y s t 6000. He r e i s s a m p l e o u t p u t o f t h e s h ow s y s te m
S w itch _ 1> ( en ab l e) sh ow system

u tiliz a tio n

u t i l i z a t i o n o f a p a r t i c u l a r s w i t c h . T h e s h ow

c o m m a n d :

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 47 o f 59
P S 1-S tatu s P S 2 -S tatu s F an -S tatu s T em p -A l ar m S y s-S tatu s U p tim e d , h : m : s L o g o u t ---------- ---------- ---------- ---------- ---------- -------------- --------o k n o n e o k o f f o k 5, 0 0 : 58 : 16 2 0 m in P S 1-T y p e P S 2 -T y p e M o d em B au d T r af f ic P eak P eak -T im e ------------ ------------ ------- ----- ------- ---- ------------------------W S -C 50 0 8 B n o n e d isab l e 9 60 0 0 % 7 0 % T ue J an 9 20 0 1 , 1 6 : 50 : 52 System N am e System L oc ation System C ontac t ------------------------ ------------------------ -----------------------S w itch _ 1

T h is o u tp u t s h o w s th e s e ite m s : T h e c u r r e n t tr a f f ic p e r c e n ta g e ,0 % T h e p e a k tra f fic p e r c e n ta g e ,7 0 % T h e d a te a n d tim e o f th e la s t p e a k T h e s y s t e m u t i l i z a t i o n o f 70 p e r c e n t i n d i c a t e s a p o s s i b l e l o o p a t t h e t i m e t h a t t h e s h ow s y s te m o u tp u t s h o w s . A s i n g l e V L AN o f b a n d w id th .T p a c k e t s . Ex c e s s o u tp u t o f th e s h In v e s t i g a t e t h i s b ro a d c a st e x c e e th a t e x p e rie n c e s a n S T P lo o p c o n d itio n c a n c h e s h ow m a c c o m m a n d n o t e s w h i c h p o r t s t r a iv e b ro a d c a s t a n d m u ltic a s t c a n in d ic a te p o rts ow m a c c o m m a n d s h o w s a h i g h n u m b e r o f m p o r t . As a g e n e r a l r u l e , s u s p e c t a l i n k o f a n S T d s th e n u m b e r o f u n ic a s t p a c k e ts . o n g e s t a lin k a n d n s m it o r re c e iv e a th a t a re p a rt o f a n u ltic a s t a n d b ro a d P lo o p c o n d itio n s ta rv e th e o th e r n e x c e s s iv e n u m S T P lo o p .T h is c a s t p a c k e ts o n a n y tim e th a t m c o m m a n d V L AN s b e r o f e x a m p le p o r t 2/ 11. u ltic a s t o r

N ote : T h e s w i t c h a l s o c o u n t s S T P b r i d g e p r o t o c o l d a t a u n i t s ( BP DU s ) t h a t a r e r e c e i v e d a n d t r a n s m i t t e d a s m u l t i c a s t f r a m e s . A p o r t t h a t i s i n t h e S T P b l o c k i n g s t a t e s t i l l t r a n s m i t s a n d r e c e i v e s S T P BP DU s .
S w itch _ 1> ( en ab l e) sh ow m ac P o r t R cv-U n icast R cv-M u l ticast R cv-B r o ad cast -------- -------------------- -------------------- -------------------1/ 1 0 0 0 1/ 2 0 0 0 2 / 1 5512 7 7 2 9 69 0 2 10 2 5640 2 / 2 0 0 0 2 / 3 0 0 0 2 / 4 0 0 0 2/ 5 0 6 9 54 1 0 2/ 6 0 4 4 0 26 0 2 / 7 0 0 0 2 / 8 0 0 0 2 / 9 0 0 0 2 / 10 0 0 0 2/ 1 1 1 28 3 6 59 1 1 9 8 6 1 1 26 0 1 8 2/ 1 2 6 9 9 3 1 4 4 1 7 7 7 9 54 1 4 1 9 0 6 3 6 4 5 P o r t X m it-U n icast X m it-M u l ticast X m it-B r o ad cast -------- -------------------- -------------------- -------------------1/ 1 0 0 0 1/ 2 0 0 0 2 / 1 32 612 2 11518 9 5 43112 5 2 / 2 0 0 0

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 48 o f 59
2 / 2 / 2/ 2/ 2 / 2 / 2 / 2 / 2/ 2/ 3 4 5 6 7 8 0 0 1 57 4 1 4 6 528 21 0 0 0 0 1 27 25551 4 7 3 7 8 24 4 0 0 1 0 0 0 0 0 0 0

9 10 1 1 1 2

0 1 0 0 0 0 0 20 9 6 9 1 6 2 1 3 59 8

56 0 0 21 3 9 3 1 6 6

P o r t R cv-O ctet X m it-O ctet -------- -------------------- -------------------1/ 1 0 0 1/ 2 0 0 2/ 1 54 4 9 0 4 4 9 0 29 57 21 7 1 2 2 / 2 0 0 2 / 3 0 0 2 / 4 0 0 2/ 5 6 9 9 7 3 1 9 1 58 6 0 8 1 6 2/ 6 4 7 8 7 57 0 1 8 50 54 8 9 1 2 / 7 0 0 2 / 8 0 0 2 / 9 0 0 2 / 10 0 0 2/ 1 1 56 0 7 53 23 7 8 0 58 58 9 6 4 9 2/ 1 2 6 8 229 6 4 27 3 8 1 58 1 0 8 0 3 M A C D el y -E x ced M T U -E x ced I n -D iscar d L r n -D iscr d I n -L o st O u t-L o st -------- ---------- ---------- ---------- ---------- ---------- ---------1/ 1 0 0 0 0 0 0 1/ 2 0 0 0 0 0 0 2/ 1 0 0 7 1 8 9 20 0 0 0 2 / 2 0 0 0 0 0 0 2 / 3 0 0 0 0 0 0 2 / 4 0 0 0 0 0 0 2/ 5 0 3 0 1 0 2/ 6 0 0 0 0 0 2 / 7 0 0 0 0 0 0 2 / 8 0 0 0 0 0 0 2 / 9 0 0 0 0 0 0 2 / 10 0 0 0 0 0 0 2/ 1 1 0 0 6 7 0 0 0 2/ 1 2 0 0 8 6 9 0 3 0

Is s u e t h e s e s s ion c o m m a n d i n o r d e r t o s e e t h e AT M
L ast-T im e-C l ear ed -------------------------F r i J an 5 2 0 0 1, 13: 30 : 45

a n d ro u te r c o u n te rs .

3 . T op l og y C h a ng e N otif ica tion An o t h T h is c m e ssa s w itc h e r c o m o m m a g e s ,s e .T h a t m n d n t sw a n d th a tra c k s a s sp e c itc h s e t is v ita l to th e d ia g n T o p o l o g y Ch a n g e N i a l BP DU s b e t w e e n n d s a T CN o u t i t s r o o s is o f S o tific a tio s w itc h e s o t p o r t.T T P n ( ,in h e i s s u e s i s t h e s h ow s p T CN ) m e s s a g e s b a c k d ic a te th a t th e re h a s b T CN m o v e s u p s t r e a m a ntre to th e e e n a to th e s ta tis tics c o m o r ig in a to r .T h e to p o lo g y c h a n g e r o o t b r id g e .T m a n d . se e o n a h e ro o t

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 49 o f 59 b r i d g e t h e n s e n d s a n o t h e r s p e c i a l BP DU , a T o p o l o g y Ch a n g e Ac k n o w l e d g e m e n t ( T CA), o u t a l l o f i t s p o r t s . T h e r o o t b r i d g e s e t s t h e T CN b i t i n t h e c o n f i g u r a t i o n BP DU . T h i s c a u s e s a l l n o n r o o t b r i d g e s t o s e t t h e i r M AC a d d r e s s t a b l e a g i n g t i m e r t o t h e c o n f i g u r a t i o n S T P f o r w a r d d e l a y . In o r d e r t o i s o l a t e t h i s p r o b l e m , a c c e s s t h e r o o t b r i d g e f o r e a c h V L AN a n d i s s u e t h e s h ow s p a ntre e s ta tis tics c o m m a n d f o r t h e s w i t c h -c o n n e c t e d p o r t s . T h e l ast to p o l o g y ch an g e o ccu r r ed e n t r y g t h e t i m e t h a t t h e l a s t T CN w a s r e c e i v e d . In t h i s s i t u a t i o n , y o u a r e t o o l a t e t o s e e w h o i s s u e d t h e T CN t h a t c a n h a v e c a u s e d t h e p o s s i b l e S T P l o o p . T h e to p o l o g y ch an g e co u n t e n t r y g i v e s y o u a n i d e a a b o u t t h e n u m b e r o f T CN s t h a t o c c u r . Du r i n g a n S T P l o o p , t h i s c o u n t e r c a n i n c r e m e n t e v e r y m i n u t e R e f e r t o S p a n n i n g T r e e P r o t o c o l P r o b l e m s a n d R e l a t e d De s i g n Co n s i d e r a t i o n s f o r m o r e i n f o r m a t i o n T h i s d o c u m e n t c o n t a i n s m o r e i n f o r m a t i o n o n h o w t o i n t e r p r e t t h e s h ow s p a ntre e s ta tis tics c o m m a n O th e r u s e fu l in fo rm a tio n in c lu d e s : P o r t o f t h e l a s t T CN T i m e o f l a s t T CN Cu r r e n t c o u n t o f T CN s He r e i s s a m p l e c o m m a n d o u t p u t :
S w itch _ 1> ( en ab l e) sh ow spantree statistic s 2/ 5 1 P o r t 2 / 5 V L A N 1 S p an n in g T r ee en ab l ed f o r vl an N o = 1 B P D U -r el ated p ar am eter s p o r t sp an n in g tr ee en ab l ed state f o r w ar d in g p o r t_ id 0 x 8 32 3 p o r t n u m b er 0 x 32 3 p ath co st 12 m essag e ag e ( p o r t/ V L A N ) 2 0 ( 2 0 ) d esig n ated _ r o o t 0 0 -0 1-64-34-9 0 -0 0 d esig n ated _ co st 0 d esig n ated _ b r id g e 0 0 -0 1-64-34-9 0 -0 0 d esig n ated _ p o r t 0 x 8 32 3 to p _ ch an g e_ ack F A L S E co n f ig _ p en d in g F A L S E p o r t_ in co n sisten cy n o n e P O R T b ased in f o r m atio n & statistics co n f ig b p d u ' s x m itted ( p o r t/ V L A N ) 2 9 660 ( 357 0 2 7 ) co n f ig b p d u ' s r eceived ( p o r t/ V L A N ) 2 ( 2 157 2 1) tcn b p d u ' s x m itted ( p o r t/ V L A N ) 0 ( 52 1) tcn b p d u ' s r eceived ( p o r t/ V L A N ) 2 ( 2 0 3) f o r w ar d tr an s co u n t 1 scp f ail u r e co u n t 0 S tatu s o f P o r t T im er s f o r w ar d d el ay tim er I N A C T I V E f o r w ar d d el ay tim er val u e 15 m essag e ag e tim er I N A C T I V E m essag e ag e tim er val u e 0 to p o l o g y ch an g e tim er I N A C T I V E to p o l o g y ch an g e tim er val u e 35 h o l d tim er I N A C T I V E h o l d tim er val u e 1 d el ay r o o t p o r t tim er I N A C T I V E d el ay r o o t p o r t tim er val u e 0

iv e s s . . d .

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 50 o f 59
V L A N b ased in f o r m atio n & statistics in g tr ee ty p e ieee in g tr ee m u l ticast ad d r ess 0 1-8 0 -c2 -0 0 -0 0 -0 e p r io r ity 9 8 e m ac ad d r ess 0 0 -0 1-64-34-9 0 -0 e h el l o tim e 2 sec e f o r w ar d d el ay 15( 15) sec og y c h ang e initiator: 2/ 2 topol og y c h ang e oc c urred: W ed J an 1 0 20 0 1 o g y ch an g e F A L S E o g y ch an g e tim e 35 o g y ch an g e d etected F A L S E og y c h ang e c ount 8 0 og y c h ang e l ast rec v d. f rom 0 0 -1 0 -7 b-0 8 -f b-9 O th er p o r t-sp ecif ic in f o d y n am ic m ax ag e tr an sitio n s 0 p o r t b p d u o k co u n t 0 m sg ag e ex p ir y co u n t 0 l in k l o ad in g 1 b p d u in p r o cessin g F A L S E n u m o f sim il ar b p d u s to p r o cess 1 r eceived _ in f er io r _ b p d u F A L S E n ex t state 3 sr c m ac co u n t: 0 to tal sr c m ac co u n t 0 cu r r _ sr c_ m ac 0 0 -0 0 -0 0 -0 0 -0 0 -0 n ex t_ sr c_ m ac 0 0 -0 0 -0 0 -0 0 -0 0 -0 ch an n el _ sr c_ m ac 0 0 -10 -7 b -0 8 -e1-7 ch an n el sr c co u n t 0 ch an n el o k co u n t 0 sp an n sp an n b r id g b r id g b r id g b r id g topol l ast to p o l to p o l to p o l topol topol 4 0 0 4

0 0

1 8 : 1 6 : 0 2

T h i s o u t p u t s h o w s t h a t t h e l a s t t o p o l o g y c h a n g e o c c u r r e d f r o m d e v i c e 00-10-7b -08-f b -94 o f f p o r t 2/ 2. N e x t , i s s u e t h e s a m e s h ow s p a ntre e s ta tis tics c o m m a n d f r o m t h e 00-10-7b -08-f b -94 d e v i c e . He r e i s a n e x c e r p t o f t h e s h ow s p a ntre e s ta tis tics o u t p u t f r o m t h e a d j o i n i n g d e v i c e :
V L A N sp an n sp an n b r id g b r id g b r id g b r id g topol l ast to p o l to p o l to p o l topol topol b ased in f o r m atio n & statistics in g tr ee ty p e in g tr ee m u l ticast ad d r ess e p r io r ity e m ac ad d r ess e h el l o tim e e f o r w ar d d el ay og y c h ang e initiator: topol og y c h ang e oc c urred: o g y ch an g e o g y ch an g e tim e o g y ch an g e d etected og y c h ang e c ount og y c h ang e l ast rec v d. f rom ieee 0 1-8 0 -c2 -0 0 -0 0 -0 9 8 0 0 -10 -7 b -0 8 -f b -9 2 sec 15( 15) sec 5/ 2 W ed J an 1 0 20 0 1 F A L S E 35 F A L S E 8 0 0 0 -0 0 -0 0 -0 0 -0 0 -0 0 0 4

1 8 : 1 6 : 0 2

T h e o u tp u t n in itia to r .P o r d o w n . If t h i s S T P P o r t Fa s

o te s th t 5/ 2 i s p o rt is t su p p r

e M th e a tta e sse

AC a d d r e s s w i t h p o rt th a t tra n s itio c h e d to a P Co r a s S T P T CN s w h e

a ll z e r o e s ,w h ic h n e d s ta te s ,w h ic h s in g le h o s t,b e s u n a p o rt tra n s itio n

m e a n s th a t th is s w itc h is th e to p o lo g y c h a n g e is m o s t lik e ly b e c a u s e th e p o rt g o e s u p a n d r e t h a t S T P P o r t Fa s t i s e n a b l e d o n t h i s p o r t . s s ta te s .

R e fe r to th e s e d o c u m e n ts fo r in fo rm a tio n a b o u t S T P a n d h o w to tro u b le s h o o t lin k tra n s itio n s th a t a re a s s o c i a t e d w i t h n e t w o r k i n t e r f a c e c a r d s ( N ICs ):

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 51 o f 59 T r o u b l e s h o o t i n g Ci s c o Ca t a l y s t S w i t c h e s t o N IC Co m p a t i b i l i t y Is s u e s U s i n g P o r t Fa s t a n d O t h e r Co m m a n d s t o Fi x W o r k s t a t i o n S t a r t u p Co n n e c t i v i t y De l a y s Co n f i g u r i n g a n d T r o u b l e s h o o t i n g Et h e r n e t 10/ 100/ 1000M b Ha l f / Fu l l Du p l e x Au t o -N e g o t i a t i o n U n d e r s t a n d i n g S p a n n i n g -T r e e P r o t o c o l T o p o l o g y Ch a n g e s S p a n n i n g T r e e P r o t o c o l P r o b l e m s a n d R e l a t e d De s i g n Co n s i d e r a t i o n s 4 . D is conne cte d B l ock e d P orts Be c a u s e o f t h e l o a d -b a l a n c i n g n a t u r e c o n t r i b u t e t o b o t h HS R P a n d S T P p r o c o n f i g u r a t i o n f o r a n y FEC c o n n e c t i o n s p a ntre e b l ock e dp orts c o m m a n d o n o n e i t h e r s i d e o f t h e c o n n e c t i o n . He r e
S w itch T = tr g = g r P o r ts ----2/ 6 N u m b er S w itch T = tr g = g r P o r ts ----2/ 1 0 ( N u m b er _ 1> u n k o u p ( T ) o f _ 2 > u n k o u p T ) ( en ab l e)

o f Fa s t Et h e r Ch a n n e l ( FEC) ( p o r t -c h a n n e l i n g b l e m s . W h e n y o u t r o u b l e s h o o t S T P o r HS R P s . Af t e r t h e c o n f i g u r a t i o n c h a n g e s a r e i n p l a c b o t h s w i t c h e s . En s u r e t h a t a t l e a s t o n e o f t h e is s a m p le c o m m a n d o u tp u t:

), FEC i s s u ,r e m o v e th e ,is s u e th e p o rts s ta rts e

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V l an s ---------p o r ts ( seg m en ts) in th e sy stem : 1

R e f e r t o t h e s e d o c u m e n t s f o r i n f o r m a t i o n a b o u t Fa s t Et h e r Ch a n n e l : U n d e r s t a n d i n g Et h e r Ch a n n e l L o a d Ba l a n c i n g a n d R e d u n d a n c y o n Ca t a l y s t S w i t c h e s Co n f i g u r e Et h e r Ch a n n e l Be t w e e n Ca t a l y s t 4500/ 4000, 5500/ 5000, a n d 6500/ 6000 S w i t c h e s T h a t R u n Ca t O S S y s t e m S o f t w a r e 5 . B roa dca s t S up p re s s ion En a b l e b r o a d c a s t s u p p r e s s i o n i n o r d e r t o h e l p c u t d o w n t h e i m p a c t f r o m a b r o a d c a s t s t o r m . A b r o a d c a s t s t o r m i s o n e o f t h e m a i n s i d e e f f e c t s o f a n S T P l o o p . R e f e r t o Co n f i g u r i n g Br o a d c a s t S u p p r e s s i o n f o r m o r e i n f o r m a t i o n . He r e i s s a m p l e c o m m a n d o u t p u t :


set port broadc ast 2/ 5 ? P ack ets p er seco n d P er cen tag e S w itch _ 1> ( en ab l e) set port broadc ast 2/ 5 1 0 % P ort( s) 2/ 1 -1 2 broadc ast traf f ic l im ited to 1 0 % . S w itch _ 1> ( en ab l e) sh ow port broadc ast 2/ 5 S w itch _ 1> ( en ab l e)

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 52 o f 59
P o r t B r o ad cast-L im it B r o ad cast-D r o p -------- --------------- -------------2/ 5 1 0 %

6 . C ons ol e a nd T e l ne t A cce s s Co n s o l e o r T e l n e t t r a f d e v ic e d u rin g a n S T P p h y s i c a l l i n k s . Af t e r S re d u n d a n t lin k a t a tim id e n tifie d th e o ffe n d in fic to th e s w l o o p . In o r d T P is a llo w e . If t h e S T g d e v ic e s . itc h e r to e d to P lo o o fte n fo rc e re c o n p re tu b e c o m e s th e n e tw v e rg e o n rn s a fte r to o o rk th e y o u s lu g to re n e w a d d g is h c o v e n o n o n e to p ro p e rly tr r in s ta n tly ,r e re d u n d a n t to p p a rtic u la r s e g a c k m o o lo m e d o w n v e a ll r g y ,r e a n t,y o u a n o ffe n d in g e d u n d a n t tta c h o n e h a v e

7 . S p a nning T re e F e a ture s : P ortf a s t, U p l ink F a s t, a nd B a ck b one F a s t V e rify th S T P is s u P o r t Fa s t in c lu d e u c o n n e c te a t P o r t Fa s t , U p e s ,d is a b le a ll a is o n ly e n a b le d s e r w o rk s ta tio n d to h u b s o r o th l i n k Fa s t , a n d Ba c k b o n e Fa s t a r d v a n c e d S T P ( U p l i n k Fa s t a n d o n p o rts th a t a re d ire c tly c o n n s a n d ro u te rs w ith o u t b rid g e g e r s w i t c h e s . He r e i s s a m p l e c o e c o n fig u re d p ro p e rly Ba c k b o n e Fa s t ). In a d e c te d to n o n b rid g in g r o u p s . Do n o t e n a b l e m m a n d o u tp u t: .W h e n y o u d itio n ,v e r if h o s ts .N o n b P o r t Fa s t o n tro u b y th a t rid g in p o rts le S g th sh o o t T P h o s ts a t a re

S w itch _ 2 > ( en ab l e) sh ow port spantree C o st P r io r ity P o r tf ast C h an n el _ id P o r t( s) V l an P o r t-S tate ------------------------ ---- ------------- ----- -------- ---------- ---------1/ 1 1 n o t-co n n ected 4 32 d isab l ed 0 1/ 2 1 n o t-co n n ected 4 32 d isab l ed 0 2 / 1 2 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 2 2 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 3 2 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 4 2 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 5 2 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 6 1 f o r w ar d in g 19 32 d isab l ed 0 2 / 7 1 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 8 1 n o t-co n n ected 10 0 32 d isab l ed 0 2 / 9 1 b l o ck in g 19 32 d isab l ed 0 2 / 9 2 f o r w ar d in g 19 32 d isab l ed 0 2 / 9 3 f o r w ar d in g 19 32 d isab l ed 0 2 / 9 10 0 3 n o t-co n n ected 19 32 d isab l ed 0 2 / 9 10 0 5 n o t-co n n ected 19 4 d isab l ed 0 2 / 10 1 b l o ck in g 19 32 d isab l ed 0 2 / 10 2 f o r w ar d in g 19 32 d isab l ed 0 2 / 10 3 b l o ck in g 19 32 d isab l ed 0 2 / 10 10 0 3 n o t-co n n ected 19 32 d isab l ed 0 2 / 10 10 0 5 n o t-co n n ected 19 4 d isab l ed 0 2/ 1 1 2 f orwarding 1 0 0 3 2 enabl ed 0 2 / 12 1 n o t-co n n ected 10 0 32 d isab l ed 0 15/ 1 1 f o r w ar d in g 5 32 d isab l ed 0 15/ 1 2 f o r w ar d in g 5 32 d isab l ed 0

O n l y e n a b l e U p l i n k Fa s t o n l e a f -n o d e s w i t c h e s . L e a f -n o d e s w i t c h e s a r e c l o s e t s w i t c h e s t o w h i c h u s e r s d i r e c t l y c o n n e c t . U p l i n k Fa s t i s a n S T P o p t i m i z a t i o n t h a t i s m e a n t o n l y f o r u p l i n k p o r t s t o t h e d i s t r i b u t i o n o r c o r e l a y e r o f t h e n e t w o r k . He r e i s s a m p l e c o m m a n d o u t p u t :
S w itch _ 1> ( en ab l e) set spantree upl inkf ast enabl e V L A N s 1-10 0 5 b r id g e p r io r ity set to 49 152 . T h e p o r t co st an d p o r tvl an co st o f al l p o r ts set to ab o ve 30 0 0 .

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 53 o f 59
S tatio n u p d ate r ate set to 15 p ack ets/ 10 0 m s. u p l in k f ast al l -p r o to co l s f iel d set to o f f . u p l in k f ast en ab l ed f o r b r id g e. S w itch _ 1> ( en ab l e) sh ow spantree upl inkf ast S tatio n u p d ate r ate set to 15 p ack ets/ 10 0 m s. u p l in k f ast al l -p r o to co l s f iel d set to o f f . V L A N p o r t l ist ----------------------------------------------1 2/ 2( f wd) , 2/ 5-6 2 2/ 5( f wd) , 2/ 6

Co n f i g u r e Ba c k b o n e Fa s t o n a l l s w i t c h e s i n t h e n e t w o r k . Ba c k b o n e Fa s t i s a n S T P o p t i m i z a t i o n t h a t a l t e r s t h e M ax A g e t i m e r a t t h e r e c e i p t o f a n i n f e r i o r BP DU t h a t t h e d e s i g n a t e d b r i d g e s e n d s . He r e i s s a m p l e c o m m a n d o u tp u t:
S w itch _ 1> ( en ab l e) set spantree bac kbonef ast enabl e B ack b o n ef ast en ab l ed f o r al l V L A N s S w itch _ 1> ( en ab l e) sh ow spantree bac kbonef ast B ac kbonef ast is enabl ed.

R e f e r t o Co n f i g u r i n g S p a n n i n g T r e e P o r t Fa s t , U p l i n k Fa s t , Ba c k b o n e Fa s t , a n d L o o p Gu a r d f o r m o r e i n f o r m a t i o n a b o u t t h e s e Ca t O S f e a t u r e s . 8 . B P D U G ua rd W h e n y o u e n a b l e P o r t Fa s e rrd is a b le s ta te a t th e re c e in c o rre c tly c o n fig u re d fo r i n t e r j e c t S T P BP DU s i n t o p o r t s . He r e i s a n e x a m p l e t BP DU g u a r d , a n o n t r u n k i n g , P o r t Fa s t -e n a b i p t o f a BP DU o n t h a t p o r t . T h i s f e a t u r e h e l p P o r t Fa s t . T h e f e a t u r e a l s o d e t e c t s w h e r e d e v th e n e tw o r k .W h e n y o u tr o u b le s h o o t S T P is o n Ca t O S : le s ic su d p o rt is m o v e y o u fin d p o rts e s m a y re fle c t e s ,e n a b le th is d in to a n th a t a re p a c k e ts o r fe a tu re o n a ll

S w itch _ 1> ( en ab l e) set spantree portf ast bpdu-q uard enabl e S p an tr ee P o r tF ast b p d u -g u ar d en ab l ed o n th is sw itch .

9 . V T P P runing W h e n V T P P r u n i n g i s e n a b l e d i n t h e n e t w o r k , i t c a n c a u s e t h e d e v i c e s o f a n HS R P g r o u p t o g o a c t i v e . T h i s r e s u l t s i n IP c o n f l i c t s a m o n g t h e g a t e w a y s a n d c a u s e t r a f f i c i s s u e s . M a k e s u r e t h e V L AN o f a n y HS R P g r o u p i s n o t p r u n e d b y V T P i n t h e n e t w o r k .

F . C G M P L ea v e P ro c essing a nd H S RP I ntero p era b il ity


HS R P c o m m u n i c a t e s t o t h e d e s t i n a t i o n M AC a d d r e s s o f 01-00-5e -00-00-02, w h i c h i s t h e s a m e d e s t i n a t i o n M AC a d d r e s s t h a t IGM P f a s t -l e a v e p r o c e s s i n g u s e s . IGM P f a s t -l e a v e p r o c e s s i n g i s a n IGM P V e r s i o n 2 f e a t u r e . W i t h CGM P l e a v e p r o c e s s i n g e n a b l e d o n Ci s c o s w i t c h e s , a l l m u l t i c a s t t r a f f i c w i t h t h e d e s t i n a t i o n M AC a d d r e s s o f 01-00-5e -00-00-02 i s f o r w a r d e d t o t h e s w i t c h CP U . If t h e p a c k e t i s n o t a n IGM P m e s s a g e , t h e s w i t c h CP U r e g e n e r a t e s t h e p a c k e t a n d s e n d s t h e p a c k e t t o a l l r o u t e r p o r t s . Be c a u s e HS R P u s e s t h e s a m e d e s t i n a t i o n m u l t i c a s t a d d r e s s , a l l HS R P p a c k e t s m u s t f i r s t b e s e n t t o t h e s w i t c h CP U , w h i c h t h e n r e g e n e r a t e s a n d s e n d s t h e p a c k e t s t o a l l r o u t e r p o r t s . T h e r e f o r e , w h e n y o u t r o u b l e s h o o t HS R P p r o b l e m s , d i s a b l e CGM P l e a v e p r o c e s s i n g b e t w e e n HS R P p e e r s .

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 54 o f 59 N ote : T h e u s e o f IGM P s n o o p i n g o n t h e Ca t a l y s t 6500 a n d 5500 w i t h N e t Fl o w Fe a t u r e Ca r d ( N FFC) II d o e s n o t h a v e th is is s u e . In o r d e r t o d e t e r m i n e i f CGM P l e a v e p r o c e s s i n g i s e n a b l e d o n Ca t O S s w i t c h e s , i s s u e t h e s h ow cg m p l e a v e c o m m a n d . He r e i s a n e x a m p l e :


S w itch > ( en ab l e) sh ow c g m p l eav e C G M P : d isab l ed C G M P l eav e: disabl ed F o r C atal y st 2 9 0 0 X L / 350 0 X L sw itch es, s-2 C G M C G M D ef 9 2 4x l -2 P is r u P F ast au l t r o 7 a# sh ow c g m p state n n in g . L eav e is not running . u ter tim eo u t is 30 0 sec.

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state co m m an d :

G . D iv id e a nd C o nquer
If a l l o t h e r a t t e m p t s t o i s o l a t e o r r e s o l v e HS R P f a i l , t h e " d i v i d e a n d c o n q u e r " m e t h o d i s t h e n e x t a p p r o a c h . T h i s m e t h o d h e l p s i s o l a t e t h e n e t w o r k a n d c o m p o n e n t s t h a t m a k e u p t h e n e t w o r k . Di v i d e a n d c o n q u e r in v o lv e s a n y o n e o f th e g u id e lin e s in th is lis t: N ote : T h i s l i s t r e p e a t s s o m e g u i d e l i n e s f r o m o th e r s e c tio n s o f th is d o c u m e n t.

Cr e a t e a t e s t V L AN f o r HS R P a n d i s o l a t e d V L AN t o s w i t c h w i t h HS R P r o u t e r s . Di s c o n n e c t a l l r e d u n d a n t p o r t s . Br e a k FEC p o r t s i n t o s i n g l e c o n n e c t e d p o r t s . R e d u c e HS R P g r o u p m e m b e r s t o o n l y t w o m e m b e r s . P r u n e t r u n k p o r t s s u c h t h a t o n l y n e c e s s a r y V L AN s p r o p a g a t e a c r o s s t h o s e p o r t s . Di s c o n n e c t c o n n e c t e d s w i t c h e s i n t h e n e t w o r k u n t i l t h e p r o b l e m s c e a s e .

K now n I ssu es
N umb er o f H S RP G ro up s S up p o rted f o r C a ta l y st 65 0 0 / 60 0 0 S eries P F C 2 / M S F C 2 a nd C a ta l y st 3 5 5 0
T h e P o l i c y Fe a t u r e Ca r d 2 ( P u n i q u e HS R P g r o u p s . If y o u n u m b e r s i n d i f f e r e n t V L AN s 6500/ 6000 s e r i e s , r e f e r t o HS As k e d Q u e s t i o n s . FC2)/ M S FC2 f o r t h e Ca t a l y s t 6500/ 6000 s e r i e s n e e d m o r e t h a n 16 HS R P g r o u p s , y o u c a n r e u s e . Fo r m o r e i n f o r m a t i o n o n HS R P g r o u p l i m i t a t i o R P Gr o u p L i m i t a t i o n o n Ca t a l y s t 6500/ 6000 S e su th n s rie p p e s fo s S o rts a m a m e HS r t h e Ca w itc h e s a x im R P g ta ly s Fr e q t u m o f 16 ro u p u e n tly

A s i m i l a r l i m i t a t i o n e x i s t s f o r t h e Ca t a l y s t 3550 s e r i e s , w h i c h s u p p o r t s a m a x i m u m T h is is a h a rd w a re lim ita tio n a n d th e re is n o w o rk a ro u n d .

o f 16 HS R P g r o u p s .

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 55 o f 59

H S RP S ta te F l a p p ing / U nsta b l e W E th ernet, o r P A -2 F E I S L

h en Y o u U se C isc o 2 62 0 / 2 62 1, C isc o 3 60 0 w ith F a st

T h i s p r o b l e m c a n o c c u r w i t h Fa s t Et h e r n e t i n t e r f a c e s a t t h e d i s r u p t i o n o f n e t w o r k c o n n e c t i v i t y o r a t t h e a d d i t i o n o f a n HS R P r o u t e r w i t h h i g h e r p r i o r i t y t o a n e t w o r k . W h e n t h e HS R P s t a t e c h a n g e s f r o m a c t i v e t o s p e a k i n g , t h e r o u t e r r e s e t s t h e i n t e r f a c e i n o r d e r t o r e m o v e t h e HS R P M AC a d d r e s s f r o m t h e i n t e r f a c e s M AC a d d r e s s f i l t e r . O n l y s p e c i f i c h a r d w a r e t h a t i s u s e d o n t h e Fa s t Et h e r n e t i n t e r f a c e s f o r Ci s c o 2600s , 3600s , a n d 7500s h a v e t h i s i s s u e . T h e r o u t e r i n t e r f a c e r e s e t c a u s e s a l i n k s t a t e c h a n g e o n Fa s t Et h e r n e t i n t e r f a c e s , a n d t h e s w i t c h d e t e c t s t h e c h a n g e . If t h e s w i t c h r u n s S T P , t h e c h a n g e c a u s e s a n S T P t r a n s i t i o n . T h e S T P t a k e s 30 s e c o n d s t o t r a n s i t i o n t h e p o r t i n t o t h e f o r w ar d in g s t a t e . T h i s t i m e i s t w i c e t h e d e f a u l t f o r w a r d d e l a y t i m e o f 15 s e c o n d s . At t h e s a m e t i m e , t h e s p e a k i n g r o u t e r t r a n s i t i o n s t o t h e stan d b y s t a t e a f t e r 10 s e c o n d s , w h i c h i s t h e HS R P h o l d t i m e . S T P i s n o t f o r w a r d i n g y e t , s o n o HS R P h e l l o m e s s a g e s a r e r e c e i v e d f r o m t h e a c t i v e r o u t e r . T h i s c a u s e s t h e s t a n d b y r o u t e r t o b e c o m e a c t i v e a f t e r a b o u t 10 s e c o n d s . Bo t h r o u t e r s a r e n o w active. W h e n t h e S T P p o r t s b e c o m e f o r w a r d i n g , t h e l o w e r -p r i o r i t y r o u t e r c h a n g e s f r o m a c t i v e t o s p e a k i n g , a n d t h e w h o l e p r o c e s s r e p e a t s . Fa s t Et h e r n e t in te rfa c e s ta rts to f Ci s c o w h e n HS 2620/ 2621 i s c o n fig u re a n d th e c a b le is u n p lu g g e P l a tf orm D e s crip tion C is co B ug ID F ix W ork a round

la p R P d d .

A s o ftw a re u p g ra d e ; CS Cd p 57792 re fe r to ( re g is te re d th e b u g c u s to m e rs o n ly ) fo r re v is io n d e ta ils . Ci s c o CS Cd r 02376 IO S ( re g is te re d S o ftw a re c u s to m e rs o n ly ) R e le a s e 12.1.3 Ci s c o CS Cd r 02376 IO S ( re g is te re d S o ftw a re c u s to m e rs o n ly ) R e le a s e 12.1.3 Ci s c o CS Cd s 16055 IO S ( re g is te re d S o ftw a re c u s to m e rs o n ly ) R e le a s e 12.1.5 CS Cd m 89593 Ci s c o IO S ( re g is te re d c u s to m e rs o n ly ) S o f tw a r e R e le a s e

En a b l e s s p a n n in g tre e P o r t Fa s t o n th e c o n n e c te d s w itc h p o rt.

HS R P s t a t e is fla p p in g Ci s c o o n 2600 2620/ 2621 w i t h Fa s t Et h e r n e t . Ci s c o 3600 w i t h N M -1FET X 1 Ci s c o 4500 w i t h Fa s t Et h e r n e t in te rfa c e Ci s c o 7200/ 7500 w i t h P A2FEIS L 2 HS R P s t a t e is fla p p in g o n 2600 a n d 3600 Fa s t Et h e r n e t . HS R P s t a t e is fla p p in g o n 4500 Fa s t Et h e r n e t . HS R P s t a t e is fla p p in g o n P A2FEIS L .

En a b l e s s p a n n in g tre e P o r t Fa s t o n th e c o n n e c te d s w itc h p o rt. En a b l e s s p a n n in g tre e P o r t Fa s t o n th e c o n n e c te d s w itc h p o rt. En a b l e s s p a n n in g tre e P o r t Fa s t o n th e c o n n e c te d s w itc h p o rt. En a b l e s s p a n n in g tre e P o r t Fa s t o n th e c o n n e c te d 1/ 28/ 2008

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 56 o f 59 12.1.5
1N 1

s w itc h p o rt.

M -1FE-T X = o n e -p o r t Fa s t Et h e r n e t ( 10/ 100BAS E-T X i n t e r f a c e ) n e t w o r k m o d u l e . P A-2FEIS L = t w o -p o r t Fa s t Et h e r n e t In t e r S w i t c h L i n k [ IS L ] p o r t a d a p t e r .

An a l t e r n a t i v e w o r k a r o u n d i s t o a d j u s t t h e HS R P t i m e r s s o t h a t t h e S T P f o r w a r d d e l a y i s l e s s t h a n h a l f o f t h e d e f a u l t HS R P h o l d t i m e . T h e d e f a u l t S T P f o r w a r d d e l a y i s 15 s e c o n d s , a n d t h e d e f a u l t HS R P h o l d t i m e i s 10 s e c o n d s .

H S RP S tuc k in I nitia l o r A c tiv e S ta te o n C isc o 2 62 0 / 2 62 1, C isc o 3 60 0 w ith F a st E th ernet, o r P A -2 F E I S L


Fa s t Et h e r n e t i n t e r f a c e s o n t h e Ci s c o 2600, 3600, a n d 7200 r o u t e r s c a n e x p e r i e n c e t h e s e i s s u e s w h e n HS R P i s c o n f i g u r e d : HS R P r e m a i n s i n active s t a t e w h e n t h e i n t e r f a c e g o e s d o w n o r i s u n p l u g g e d . HS R P r e m a i n s i n in itial s t a t e w h e n t h e i n t e r f a c e g o e s u p . In t e r f a c e t r a c k i n g d o e s n o t w o r k . A t i m i n g -s e n s e p r o b l e m o f i n t e r f a c e u p / d o w n c a u s e s t h e s e HS R P i s s u e s . T h e t i m i n g p r o b l e m i s t h a t th e re is a d e la y b e tw e e n th e o c c u rre n c e o f th e in te rfa c e e v e n t a n d th e u p d a te o f th e in te rfa c e s ta te o f th e ro u te r. P l a tf orm D e s crip tion C is co B ug ID F ix W ork a round Is s u e t h e s h utdow n a n d no s h utdow n c o m m a n d s in o rd e r to re s e t th e in te rfa c e . Is s u e t h e s h utdow n a n d no s h utdow n c o m m a n d s in o rd e r to re s e t th e in te rfa c e .

Ci s c o 2620/ 2621 in itial s ta te .

HS R P g e t s s tu c k in

A s o ftw a re CS Cd p 24680 u p g r a d e ; ( re g is te re d r e f e r to c u s to m e rs th e b u g o n ly ) fo r re v is io n d e ta ils . A s o ftw a re CS Cd p 24680 u p g r a d e ; ( re g is te re d r e f e r to c u s to m e rs th e b u g o n ly ) fo r re v is io n d e ta ils .

Ci s c o in itial 3600 w i t h s ta te o n th e N M -1FEN M -1FET X T X m o d u le i n 3600. HS R P g e t s s tu c k in

HS R P g e t s s tu c k in

Ci s c o

A s o f t w a r e Is s u e t h e u p g r a d e ; s h utdow n 1/ 28/ 2008

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 57 o f 59 7200/ 7500 in itial w i t h P A- s t a t e o n t h e CS Cd r 01156 2FEIS L P A-2FEIS L c u s t ( o r m e g e ri s s t e r e d m o d u le in o n ly ) 7200/ 7500. re fe r to th e b u g fo r re v is io n d e ta ils . a n d no s h utdow c o m m a n o rd e r to th e in te r

n d s in re se t fa c e .

U na b l e to P ing H S RP S ta nd b y A d d ress o n C isc o 2 5 0 0 a nd 45 0 0 S eries Ro uters

In t h s e rie AR P ig n o a d d r

is d ia s ro u re q u re s th e ss.

g ra m t e r . If e s t.R i s AR

,R o u te r Ar e p r e R o u te r Ap in g s o u te r Bre s p o n d P re p ly b e c a u s e

se n th e s w th e

t s a Ci s c o v i r t u a l IP i t h a n AR v irtu a l M

2500 s e r i e s a d d re ss o n P re p ly th a t AC a d d r e s s

r o u t e r , a n d R o u t e r B r e p r e s e n t s a Ci s c o 4500 L AN 1, 10.1.1.1, t h e r o u t e r f i r s t s e n d s o u t a n c o n t a i n s t h e v i r t u a l M AC a d d r e s s . R o u t e r B i s t h e s a m e a s t h e R o u t e r B E1 i n t e r f a c e o 2500 a n d 4500 s e r i e s d d r e s s f i l t e r . As a r e s u l t , d d re s s is a ls o u s e d a s th e is c o n fig u re d o n d iffe re n t e M AC a d d r e s s a s t h e HS R P

T h e r e i s a k n o w n r e s t r i c t i o n w i t h t h e 10 M B Et h e r r o u t e r s . T h e Et h e r n e t c o n t r o l l e r o n l y s u p p o r t s a s i n o n l y o n e HS R P g r o u p c a n b e c o n f i g u r e d i n a n i n t e i n t e r f a c e M AC a d d r e s s . T h i s c a u s e s p r o b l e m s w h e Et h e r n e t s o n t h e s a m e r o u t e r . T h e s h ow s ta ndb y c M AC a d d r e s s . T h e re a re tw o w o rk a ro u n d s to th is is s u e :

n e t c o n t r o l l e r o n t h e Ci s c g l e M AC a d d r e s s i n i t s a r f a c e . T h e HS R P M AC a n t h e s a m e HS R P g r o u p o m m a n d s h o w s u s e o f th

Co n f i g u r e d i f f e r e n t HS R P g r o u p s o n d i f f e r e n t i n t e r f a c e s . N ote : T h i s w o r k a r o u n d i s r e c o m m e n d e d . Is s u e t h e s ta ndb y us e -b ia c o m m a n d o n o n e o r b o t h i n t e r f a c e s .

M L S F l o w s A re N o t C rea ted f o r D ev ic es T h a t U se H S RP S ta nd b y I P A d d ress a s D ef a ul t G a tew a y


M L S s w i t c h i n g c a n f a i l w h e n HS R P i s e n a b l e d a n d y o u u s e Ci s c o IO S S o f t w a r e R e l e a s e 12.1( 4)E o n o n e o f th e s e :

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 58 o f 59 S u p e r v i s o r En g i n e 1/ M S FC1 S u p e r v i s o r En g i n e 2/ M S FC2 S u p e r v i s o r En g i n e 1/ M S FC2 T h e s y m p to m s a r e d if f e r e n t f o r e a c h c o m b in a tio n ,a s th is lis t s h o w s : Fo r S u p e r v i s o r En g i n e 1/ M S FC1 a n d S u p e r v i s o r En g i n e 1/ M S FC2 ( w h i c h u s e N e t f l o w -M L S ) T h e M L S s h o r t c u t s c a n f a i l t o b e c r e a t e d w h e n t r a f f i c i s s e n t t o a n HS R P M AC a d d r e s s . An y c l i e n t t h a t u s e s t h e HS R P s t a n d b y IP a d d r e s s a s t h e d e f a u l t g a t e w a y u s e s t h e HS R P M AC a d d r e s s . Fo r S u p e r v i s o r En g i n e 2/ M S FC2 ( w h i c h u s e s Ci s c o Ex p r e s s Fo r w a r d i n g -M L S )T h e Ci s c o Ex p r e s s Fo r w a r d i n g a d j a c e n c y t a b l e c a n f a i l t o b e p o p u l a t e d c o r r e c t l y o n t h e s w i t c h . R e f e r t o Ci s c o b u g ID CS Cd s 89040 ( r e g i s t e r e d c u s t o m e r s o n l y ) . T h e f i x i s a v a i l a b l e w i t h Ci s c o IO S S o f t w a r e R e l e a s e 12.1( 5a )E f o r t h e Ca t O S ( c 6m s f c ) i m a g e s , a n d w i t h Ci s c o IO S S o f t w a r e R e l e a s e 12.1 ( 5a )E1 f o r t h e Ci s c o IO S S o f t w a r e ( c 6s u p ) i m a g e s .

C a ta l y st 2 9 48 G , 2 9 8 0 G , 49 12 G , 40 0 3 , a nd 40 0 6 H S RP -C G M P I ntero p era b il ity I ssues


T h e Ca t a l y s t 4000 p r o d u c t l i n e ( 2948G, 2980G, 4912G, 4003, a n d 4006) s o f t w a r e h a s s e v e r a l i s s u e s t h a t r e l a t e t o HS R P a n d CGM P i n t e r o p e r a b i l i t y . Al l t h e i s s u e s a r e r e s o l v e d i n s o f t w a r e v e r s i o n s 6.3.6 a n d 7.2.1. En a b l e m e n t o f CGM P c a n c a u s e p r o b l e m s w i t h HS R P . T h i s p r o b l e m i s r e s o l v e d i n s o f t w a r e r e l e a s e 6.3 ( 6). A r o u t e r i n HS R P stan d b y s t a t u s i s c h a n g e d t o active s t a t u s . W h e n t h e s t a t u s i s r e s t o r e d , t h e r o u t e r d o e s n o t g o b a c k t o stan d b y s t a t u s f r o m active s t a t u s . T h i s p r o b l e m i s r e s o l v e d i n s o f t w a r e r e l e a s e 6.3( 6). If y o u r u n HS R P a n d h a v e e n a b l e d CGM P l e a v e , M castR x u s e c a n s h o w a t 25 p e r c e n t CP U u s a g e . T h i s p r o b l e m o c c u r s b e c a u s e CGM P l e a v e a n d HS R P h e l l o p a c k e t s s h a r e t h e s a m e d e s t i n a t i o n M AC a d d r e s s . T h e p r o b l e m i s r e s o l v e d i n s o f t w a r e r e l e a s e 6.3( 6).

N etP r o D i sc u ssi on F or u m s - F ea tu r ed Conv er sa ti ons


N e t w o r k i n g P r o f e s s i o n a l s Co n n e c t i o n i s a f o r u m f o r n e t w o s u g g e s tio n s ,a n d in f o r m a tio n a b o u t n e tw o r k in g s o lu tio n s ,p a re s o m e o f th e m o s t re c e n t c o n v e rs a tio n s a v a ila b le in th is N e t P r o Di s c u s s i o n Fo r u m s - Fe a t u r e d Co n v e r s a t i o n s f o r L N e t w o r k In f r a s t r u c t u r e : L AN R o u t i n g a n d S w i t c h i n g S w i t c h U p l i n k - U n d e r s i z e P a c k e t s - J a n 28, 2008 Ch a n g i n g Ci s c o S w i t c h - J a n 28, 2008 M u l t i p l e V L AN s o n a s i n g l e S w i t c h p o r t - J a n 28, 2008 U p g r a d e 3620 r o u t e r w i t h 2811 r o u t e r - J a n 28, 2008 V S S - J a n 28, 2008 N e t w o r k In f r a s t r u c t u r e : Ge t t i n g S t a r t e d w i t h L AN s rk in g p ro fe s s io n a ls to s h a re q u e s tio n s , r o d u c ts ,a n d te c h n o lo g ie s .T h e f e a tu r e d lin k s te c h n o lo g y . AN

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

Ci s c o - U n d e r s t a n d i n g a n d T r o u b l e s h o o t i n g HS R P P r o b l e m s i n Ca t a l y s t S w i t c h N e t w o ... P a g e 59 o f 59 W S -X 871W 2501 r V T P c Au t o N 6348 M o d u l e u s e f o r n o n -P O E? - J a n 28, 2008 c o n f i g u r i n g In t e r n e t a c c e s s - J a n 27, 2008 o u t e r c o n n e c t i n g t o c a b l e i n t e r n e t ? - J a n 27, 2008 o n f i g u r a t i o n - J a n 26, 2008 e g o t i a t i o n - Y e s o r N o ? - J a n 25, 2008

R el a ted I nf or m a ti on
H ot S ta ndb y R L A N P roduct S L A N S w itch ing T e ch nica l S up p oute r P rotocol ( H S R P ) S up p ort P a g e up p ort T e ch nol og y S up p ort ort & D ocum e nta tion - C is co S y s te m s

A ll c o n te n ts a re C o p y rig h t

20 0 6 -20 0 7 C i s c o S y s t e m s , I n c . A l l r i g h t s r e s e r v e d . I m p o r t a n t N o t i c e s a n d P r i v a c y S t a t e m e n t .

h t t p : / / k b a s e .c i s c o .c o m / p a w s / s e r v l e t / V i e w Fi l e / 10583/ 62.x m l ?c o n v e r t P a t h s = 1

1/ 28/ 2008

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