Professional Documents
Culture Documents
Microwave Site Monitoring
Microwave Site Monitoring
www.dpstelecom.com
1-800-622-3314
US $36.95
Copyright 2007 DPS Telecom All rights reserved, including the right to reproduce this white paper or portions thereof in any form without written permission from DPS Telecom. For Information, please write to DPS Telecom 4955 E. Yale Ave., Fresno, CA 93727-1523 Call: 1-800-622-3314 Email: info@dpstele.com Printed in the U.S.A
Microwave Site Monitoring DPS Telecom 4955 East Yale Avenue, Fresno, California 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
Executive Summary
Many network operators are quick to classify microwave as an outdated communication method. As fiber has proliferated the need for microwave communications infrastructure has been reduced. However, microwave still makes up a vital segment of the telecommunications industry, and there are still many microwave sites in operation today. For some sites, microwave is the only means of communication available. These sites are generally very isolated, making them very difficult and expensive to get to. Windshield time can be a huge expenditure for these sites, which makes effective microwave site monitoring crucial to your bottom line and happy client base. This white paper will teach you what you absolutely need to know about microwave site monitoring. In the following pages, you will learn to identify what microwave equipment you need to monitor and how you can bring in these network alarms. You will also learn about important Federal Communications Commission regulations that you must follow to maintain visibility of your network. While providing you with information on migrating away from a microwave based network, this white paper will also help you to maximize the effectiveness of your microwave site monitoring. With the inclusion of more advanced applications, including ring polling of your microwave sites, you will be able to expand your microwave monitoring capabilities and knowledge.
Contents
History of Microwave Site Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Analog vs. Digital Microwave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 What You Need to Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 4 Things Your Microwave Monitoring System Must Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 6 Issues Faced at Older Microwave Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Prepare to Upgrade to Digital Microwave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Your Legacy Microwave Migration Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Case Study: National Grid Protects Service Reliability with T/Mon . . . . . . . . . . . . . . . . . . . . . . . . . 10 Upgrade Your monitoring System at No Cost to You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 EMI Noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Monitoring Your Decommisioned Tower Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Ring Polling of Your Microwave Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Microwave Site Monitoring DPS Telecom 4955 East Yale Avenue, Fresno, California 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
Analog Microwave
Already in Service at Your Sites- Analog microwave technology is most likely already installed and in service at your sites. Since you are already using this transport method, you are probably familiar with it. In this case, its best to continue using the data transmission equipment you are already comfortable with. Already Paid For- As it is has been a part of your microwave communications network for a long time, analog transportation equipment is almost certainly already paid for. By continuing to use this communication method, you will avoid the expense of upgrading your transport technology. Known Performance Characteristics- Analog microwave provides you with known performance characteristics. Because it is already in use at your microwave sites, you already know the quantity of communications it can handle during any given time period and what transmission capabilities it has. .Digital Microwave Newer, More Reliable Technology- Digital microwave communications use newer communications technology. This provides you with more advanced monitoring capabilities. It also makes it easier to purchase and replace equipment, as it is more readily available than older devices that support analog microwave. Higher Bandwidth- The high bandwidth of digital microwave communications provides for increased data capacity. This larger bandwidth enables the transmission of more verbose protocols. It also decreases system poll time. Allows Dropping off of LAN for Devices- With digital microwave, you can bring LAN connections to your equipment as they become available. This enables you to expand your LAN network as you can afford to do so, without having to develop additional communications infrastructure to support the changes. Better Reporting- Because digital microwave uses the newest microwave transport technology, you will be able to deploy more advanced communications equipment. These advanced devices will provide you with much better reporting than your legacy equipment. Where before, your notifications may have been received as a single bit to translate using a database, digital microwave can provide you with detailed, readable reports.
4
Microwave Site Monitoring DPS Telecom 4955 East Yale Avenue, Fresno, California 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
2) Power Conditions- Your microwave network is hugely dependent on your power supply. These
systems must be hot-wired into a grid. This makes it increasingly important for you to monitor your other power sources, such as generators and batteries, enabling you to quickly roll-out a fuel truck or portable generator when you receive a power source alarm.
4) Transport Equipment- The equipment that supports your network communications is critical
to your operations. When a failure occurs with your communications transport, you will miss important incoming data that is critical to your operation. You may even be unable to conduct any of your revenue-generating processes, losing money every minute your network remains offline. You need to monitor the equipment that transports your data to get your network quickly back online.
5) Tower Lights- FCC regulations make tower light monitoring a must for every organization with
towers. To avoid hefty fines, and dangerous situations for air traffic, you need to know if your tower lights have failed. Monitoring this equipment will enable you to quickly respond to a situation before you must report an unresolved outage to the FCC (FCC Regulations for Tower Light Monitoring: Sec. 17.48 Notification of extinguished lights).
2) Monitor Analogs- It is important that your monitoring system can provide alarm data for analog
values, such as temperature and humidity.
3) Monitor Battery Voltage- Analog sensors also allow you to monitor the voltage of batteries as
they discharge, letting you know when they may need replaced. It is imperative that your microwave monitoring system provides these analog sensors, which allow you to keep your network online by proactively responding to potential equipment failures and network outages before they occur.
4) Monitor Wind Speed- Harsh winds can affect transmission quality across your microwave network. In extreme cases, the safety of your microwave towers can even be threatened. Monitoring wind speed allows you to be instantly notified of these extremes, enabling you to quickly secure your tower equipment to protect your microwave communications.
5
Microwave Site Monitoring DPS Telecom 4955 East Yale Avenue, Fresno, California 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
2) Difficulty Finding Replacement or Spare Parts for Repairs- Unfortunately, parts for legacy
equipment can be difficult to find. At many older microwave sites, visibility of entire sites can be lost, simply because operators are unable to locate the parts they need to repair their legacy devices.
3) Equipment Vendors No Longer in Business- While microwave is still used by many companies,
it is an older technology. Vendors that were once at the forefront of this technology may no longer exist. This can make obtaining equipment, firmware, and even support virtually impossible.
4) The Network Operator is About to Retire, and No One Knows the Equipment- Newer
companies generally do not deploy microwave technology. For this reason, many of todays network professionals do not know how to use microwave equipment (or even have a basic understanding of how microwave transmission works!) At microwave sites, this can present a significant challenge finding a suitable replacement for network operators as they retire.
5) Poor Documentation of Legacy System- Older legacy systems are often very poorly documented.
This makes learning an older microwave system even more challenging for operators who are new to the site. Without proper documentation, new operators may not be able to optimally monitor their equipment, simply due to a lack of knowledge of important monitoring system applications.
6) Monitoring is Seen as Outdated Technology- Microwave technology has been largely replaced
with copper and fiber-optic communications. Remotes found at older microwave sites are considered to be outdated, and incapable of meeting todays visibility needs. This is particularly true of remotes that were included with the original microwave system, which are often discontinued by the original vendors.
The KDA provides 64 reversible alarm inputs, 8 N.O. relay form A contacts, wire wrap connectors, rack mountable 19" & 23"
The KDA 864 is a multiprotocol, downloadable alarm and control remote that packs 64 alarm points and 8 control points into a single 19-inch housing. You can daisy-chain up to four KDAs for added capacity and include additional functions like TBOS and analog monitoring in the expansion card slot. 64 discrete alarms, 8 controls, for DCP, E2A, TBOS, TL1, TRIP, 4 or 8 TBOS Ports, 8 or 16 Analog Input Channels, 4 TBOS Ports and 3 ASCII Craft Ports, 24 Additional Controls with Latching Relays Supports 202 Modems along 0-4 base bands, and FSK Modems on 4-8 and 8-12 base bands
For more information, check out the KDA on the Web at www.dpstelecom.com/kda864_microwave .
6
Microwave Site Monitoring DPS Telecom 4955 East Yale Avenue, Fresno, California 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
1) Provide for adequate external alarming- If your analog microwave network has built in
alarming, you stand to lose all of your monitoring capabilities during your transition to digital microwave. Without this important visibility, you will be blind to problems within your microwave network. By providing for adequate external alarm monitoring, you will avoid this visibility loss when you upgrade to digital microwave transport.
2) Ready your database for porting- It is important that any new master is capable of porting in your existing database. With the extensive amount of data entry youve invested in your alarm database, you simply cannot afford to lose it. Advanced monitoring masters can port in your database, preventing you from losing all of your alarm points during your transition from analog to digital transmission.
3) Avoid extra rewiring- By deploying dual interface remotes, you will avoid expensive and
time consuming rewiring of all your remotes once you upgrade your transmission network (ex. Serial to LAN). This will reduce your costs during the upgrade process, making upgrading your monitoring the least of your budgetary concerns.
We wanted to replace all the masters with one master. We also wanted to add native IP remotes and migrate as many sites as possible to IP network monitoring." "DPS was the only one that said it could do it all, either through hardware or software. Everyone else had an exception." John Mullen and Daniel Jackson Dominion
"It was very important for us to find a vendor who was willing to customize the alarm system to meet our needs. Like many carriers, we have a mix of equipment everything from microwave radio systems to high capacity dense wave division multiplexing systems. We needed an alarm system that could pull in TBOS alarms, discrete alarms, SNMP ... DPS has products that meet our needs. Paul Mankins Norlight Telecommunications
Microwave Site Monitoring DPS Telecom 4955 East Yale Avenue, Fresno, California 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
Microwave Site Monitoring DPS Telecom 4955 East Yale Avenue, Fresno, California 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
With an outdated monitoring system, you may be missing your important alarms, or lack site visibility altogether in some areas
By upgrading your master first, you will maintain constant network visibility, eliminating the extended downtime associated with a forklift swapout
Migration allows you to add advanced remotes as you can afford to, deploying your modern monitoring system over several budget cycles
The T/Mon NOC Remote Alarm Monitoring System provides total visibility of your network status and automatically notifies the right people to keep your network running.
7. Nuisance alarm filtering. Unimportant alarms that generate meaningless status notices or oscillate between alarm and clear conditions subconsciously train your staff to ignore the alarm monitoring system. T/Mon filters out nuisance alarms, allowing your staff to focus its attention on serious threats. 8. Pager and e-mail notifications. Send alarm notifications directly to maintenance personnel, even if theyre away from the NOC. 9. Derived alarms and controls that combine and correlate data from multiple alarm inputs and automatically control remote site equipment to correct complex threats. 10. Mediation of all alarms to SNMP traps sent to MOM
Microwave Site Monitoring DPS Telecom 4955 East Yale Avenue, Fresno, California 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
Case Study: National Grid Protects Service Reliability with T/Mon, NetGuardians, and KDAs
National Grid is one of the world's largest utilities, focused on delivering energy safely, reliably, efficiently, and responsibly. They own and operate gas and electricity transmission and gas distribution networks in the UK and US and electricity distribution networks in the US. National Grid aims to be the world's premier network utility.
National Grid is able to quickly train new operators using T/Mons text message notifications
The NOC is manned 7x24, so when alarms come into the system, the operators assess the problem and take appropriate dispatch actions. One potential action is to use T/Mon to issue a manual page. This manual page allows the operator to quickly select the proper technician as well as type in the specific actions to execute. This is superior to automatic paging because the operator can take many other factors and changing circumstances into consideration prior to acting.
With the analog capabilities of the NetGuardian 832A, National Grid can monitor key readings such as temperature and battery levels
10
Microwave Site Monitoring DPS Telecom 4955 East Yale Avenue, Fresno, California 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
pace and I learned new ways of doing things along the way." One of the best aspects of the training for Mary and Tim was learning how they could maximize the use of their T/Mon. "We can now use the ASCII processor on the T/Mon to Telnet into our devices to find out the root cause of a problem and report that directly to the alarm screen. This will allow our operators to get critical information much faster because they won't have to open the Telnet and issue the queries to get more detail. This is especially good because they avoid the complication of the subtle variances in command syntax between various elements. Collectively, this shortens the time to dispatch, which is good for everybody."
www.TheProtocol.com
Learn About Remote Site Monitoring From the Monitoring Experts: Attend DPS Telecom Factory Training
Learn network alarm monitoring in-depth in a totally practical hands-on class. The DPS Telecom Factory Training Event will show you how to make your alarm monitoring easier and more effective. Youll learn microwave alarm monitoring, migration techniques, derived alarms and controls, and how to configure automatic email and pager notifications. DPS training is the easiest way to learn alarm monitoring, taught by technicians who have installed hundreds of successful alarm monitoring deployments. For dates and registration information, call 1-800-693-3314 today or go to www.dpstelecom.com/training
[DPS Factory Training] really was the best training class Ive been to in my telecom career.
Mary Steffen, National Grid
DPS Factory Training is a big help in not feeling intimidated by your network monitoring system. Its excellent presented in the right way and tailored to the needs of the class.
Bill Speck, 3 Rivers Telephone
ASCII and TL1 commands... [were] presented very well, making the introduction to a new language enjoyable!
Dewayne Hamilton, Level 3 Communications
11
Microwave Site Monitoring DPS Telecom 4955 East Yale Avenue, Fresno, California 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
How to Get Another Company to Pay for Your New Monitoring System
Due to the shortage of frequencies now available for purchase, many wireless providers have approached companies with older frequency bands with purchase offers. In exchange for use of your frequency band, many of these companies will offer you compensation. These companies cannot operate their networks using the hard-coded legacy equipment that is programmed for use strictly at these sites, thus presenting a perfect opportunity for you to obtain an advanced new monitoring system while the other guy pays the bill. This is a perfect opportunity to upgrade your legacy equipment without having to expend your entire monitoring budget purchasing new equipment. Instead, you can work with the other users of your frequency band to develop an advanced monitoring system that provides the visibility you need with the advanced features you deserve.
12
Microwave Site Monitoring DPS Telecom 4955 East Yale Avenue, Fresno, California 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
EMI Noise
Electromagnetic Interference can be extremely problematic at microwave sites. Interference impairs communications by interrupting the transmission/receipt of data between your microwave towers. To prevent EMI noise from interrupting your mission-critical communications, it is important to purchase network equipment that meet the standard requirements for EMI noise. Equipment that has been properly tested for EMI noise levels in anechoic chambers can give you the assurance that your important data transmission wont be interrupted by interference from your own equipment. The Bellcore Network Equipment Building System (NEBS) requirements indicate multiple compliance levels for different types of equipment. NEBS is a common set of safety, spatial and environmental design guidelines applied to telecommunications equipment in the United States. To learn more about these requirements and tower light monitoring, refer to the DPS Telecom Tower Light Monitoring Tech Brief.
High Capacity SNMP RTU IP Ping Monitor 8-Port Terminal Server Stand-Alone Monitoring and Notification The NetGuardian 832A monitors 32 discrete alarms and 8 analog alarms, pings 32 network elements, controls 8 relays, acts as an 8-port terminal server, and reports via SNMP, email, or pager.. High Capacity: 32 discrete alarms (expand able to 176), 32 ping alarms, 8 analog alarms, 8 controls, and 8 serial ports Reports alarms to multiple SNMP managers or T/MonXM NEBS-compliant 8-port terminal server for multiple-user LAN access to PBXs and switches Internal modem for dial-up backup path Configure and monitor via Web browser E-mail and pager notifications Free lifetime firmware upgrades Free Windows-based utility for off-site editing and LAN-based remote provisioning Multiple customization and expansion options CE-compliant All units are custom built to order. Allow 2-4 weeks for delivery. All DPS Telecom products are backed by our 30-Day, No-Risk Guarantee: "If you buy our equipment and are not satisfied for any reason during the first 30 days, simply return it." For more information, check out the NetGuardian on the Web at www.DpsTelecom.com/ng_microwave.
www.DpsTelecom.com/microwave_tower_lights.
Microwave Site Monitoring DPS Telecom 4955 East Yale Avenue, Fresno, California 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
Ring polling provides for troubleshooting of problems along ringed microwave networks
14
Microwave Site Monitoring DPS Telecom 4955 East Yale Avenue, Fresno, California 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
Get the Facts Before You Purchase Your Next Network Monitoring System
If you found the information in this white paper useful, youll also be interested in the other white papers in the DPS Telecom Network Monitoring Guide series. Each paper is a complete guide to an essential aspect of network monitoring. These are the facts you need to know to make an informed purchase of your next network monitoring system.
This all sounds great, but where can I get product details?
If you would like to know more about the products and services mentioned in this white paper, visit www.dpstelecom.com and click Applications. or Products.
15
Microwave Site Monitoring DPS Telecom 4955 East Yale Avenue, Fresno, California 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
In the two years UBTA-UBET has used T/Mon, the company's alarm handling has substantially improved. The T/Mon has given us better notification, and I think it's made us a lot more responsive to (E2A) alarms,"
Rick Hoffman UBTA-UBET
It is hard to find companies with the intelligence and aptitude to meet the customers exact needs, and I believe that is what DPS is all about.
Lee Wells Pathnet
Andrew Erickson is Lead Writer for The Protocol, the monthly alarm monitoring ezine from DPS Telecom (www.TheProtocol.com). Experience writing website content and product documentation have prepared him to capture the expertise of the DPS Engineering team in a clear and concise white paper.