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  • CPNI Authorization

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    Federal Communications Commission (FCC)
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    IEvolve, Inc. takes protecting customer proprietary network information (CPNI) very seriously. They have policies and procedures in place to ensure compliance with CPNI rules and regulations, even though they have received no complaints or issues to date. Their staff is trained to handle any CPNI queries or complaints by directing them to a designated individual, who will follow step-by-step procedures to verify the issue and protect customer rights while keeping senior management informed throughout the resolution process.

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    FCC CPNI Submission

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    IEvolve, Inc. takes protecting customer proprietary network information (CPNI) very seriously. They have policies and procedures in place to ensure compliance with CPNI rules and regulations, even though they have received no complaints or issues to date. Their staff is trained to handle any CPNI queries or complaints by directing them to a designated individual, who will follow step-by-step procedures to verify the issue and protect customer rights while keeping senior management informed throughout the resolution process.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF or read online from Scribd
    Flag for inappropriate content
    Download as doc or pdf
    3 views1 page

    CPNI Authorization

    Uploaded by

    Federal Communications Commission (FCC)
    IEvolve, Inc. takes protecting customer proprietary network information (CPNI) very seriously. They have policies and procedures in place to ensure compliance with CPNI rules and regulations, even though they have received no complaints or issues to date. Their staff is trained to handle any CPNI queries or complaints by directing them to a designated individual, who will follow step-by-step procedures to verify the issue and protect customer rights while keeping senior management informed throughout the resolution process.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF or read online from Scribd
    Flag for inappropriate content
    Download as doc or pdf
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    IEvolve, Inc.

    CPNI Compliance
    IEvolve, Inc. takes the protection of CPNI information very seriously. Although we have had no issues with customers or others which would require us to invoke the policies in place, we have drafted our policy to ensure compliance with the rules laid out in 47 CFR 64.2001 et seq. Our staff has been trained to respond to CPNI queries, although through the date of this signing no complaints have been received. Specifically, any CPNI complaint or query call which comes in to our call center is directed to a designated individual who, by following established procedures, will follow a step-by-step process for preserving the customers rights while verifying the nature and validity of the complaint or concern. The designated individual will keep the companys senior management informed throughout the complaint/concern resolution process. March 1, 2012

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