Questionnaire

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Personal details Name: ____________________________________________________

1)

Age 20 24 30 34 35 39 > 40

2) Occupation _____________

3) Monthly income a. Rs 10,000 or below b. Rs 10,000 Rs 50,000 c. Rs 50,000 Rs 1, 00, 000d. Rs 1, 00,000 or above e. Not applicable (for full time student)

4) I consider myself a _________ user of hand phone (please tick one below) Heavy Medium Light

5) Where do you like shopping? Organised Unorganised

6) How often do you come for shopping?

a. Once in 3-4 days c. Once in 15 days e. No Time Frame

b. Once in a week d. Once in a month

7) How long have you owned a mobile phone, in years? a. 1 year or less b. Between 2-5 years c. More than 5 years

8) Do you use e-cash solutions a. No, I don't use e-cash solutions b. Yes, I do use e-cash solutions

9) How many credit/debit cards do you own? a. 1 b. 2 c. 3 d. More then 3

10) Your frequency of credit/debit card use per week? a. 2-5 times b. 5-10 times c. 10-15 times d. More than 15 times

11) Which tool of electronic payment you prefer? a. Credit Cards b. Debit Cards c. ATMs e. Mobile Payment

12) Your frequency of Internet banking services use per month? a. 5-10 times b. 5-10 times c. 10-15 times d. More then 15 times

13) You use most of the advanced features on your mobile phone/device? a. Yes b. No

14) You are comfortable with having your credit/debit card integrated into your mobile phone? a. Yes b. No

15) Would you prefer to use M-Payment if introduced? a. Yes b. No

16) How will you find the Scenario when mobile phone (as a wallet) is used for payment? a. Interesting Scenario b. Problematic Scenario

17) Would you trust your mobile phone if it was being used as a means of payment? a. Yes b. No

18) What are the things you expect from a good credit card? a. Credit Period b. Credit Limit c. Acceptability d. All of the Above

19) Do you trust your mobile phone more or less than traditional credit cards? a. More than Credit/Debit Cards b. Equal to Credit/Debit Cards c. Less than Credit/Debit Cards d. Does not make any difference

20) Do you feel a technological solution like Mobile Payment would contribute to making your day easier? a. Yes b. No

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