Scribd Logo
Upload

Welcome to Scribd!

  • 2 views

    Writeuplisa

    Uploaded by

    Darci Leavitt
    This coaching document outlines performance expectations and responsibilities for Lisa Madsen in her role as Banquet Manager. Her performance cleaning banquet rooms after events has been deemed unacceptable. The document details expectations that rooms be cleaned of food and garbage on the same date as events, and tables and decorations taken down. It is Lisa's responsibility as Banquet Manager to ensure rooms are always clean and ready for guests. Failure to change her behavior could lead to termination. An action plan requires Lisa to clean rooms, set rooms with sample table settings, and check rooms are always clean for guest review.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content

    You might also like

    Writeuplisa

    Uploaded by

    Darci Leavitt
    2 views2 pages
    This coaching document outlines performance expectations and responsibilities for Lisa Madsen in her role as Banquet Manager. Her performance cleaning banquet rooms after events has been deemed unacceptable. The document details expectations that rooms be cleaned of food and garbage on the same date as events, and tables and decorations taken down. It is Lisa's responsibility as Banquet Manager to ensure rooms are always clean and ready for guests. Failure to change her behavior could lead to termination. An action plan requires Lisa to clean rooms, set rooms with sample table settings, and check rooms are always clean for guest review.

    Original Description:

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    DOC, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This coaching document outlines performance expectations and responsibilities for Lisa Madsen in her role as Banquet Manager. Her performance cleaning banquet rooms after events has been deemed unacceptable. The document details expectations that rooms be cleaned of food and garbage on the same date as events, and tables and decorations taken down. It is Lisa's responsibility as Banquet Manager to ensure rooms are always clean and ready for guests. Failure to change her behavior could lead to termination. An action plan requires Lisa to clean rooms, set rooms with sample table settings, and check rooms are always clean for guest review.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    2 views2 pages

    Writeuplisa

    Uploaded by

    Darci Leavitt
    This coaching document outlines performance expectations and responsibilities for Lisa Madsen in her role as Banquet Manager. Her performance cleaning banquet rooms after events has been deemed unacceptable. The document details expectations that rooms be cleaned of food and garbage on the same date as events, and tables and decorations taken down. It is Lisa's responsibility as Banquet Manager to ensure rooms are always clean and ready for guests. Failure to change her behavior could lead to termination. An action plan requires Lisa to clean rooms, set rooms with sample table settings, and check rooms are always clean for guest review.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    of 2

    PROGRESSIVE COACHING DOCUMENT

    Our foundational First Operations Principle is: We are committed to timely, complete and honest communication which creates trust, loyalty, mutual respect and strong teamwork. The purpose of this document is to help ensure your success through living our open, honest communication policy. Your performance as described below has been deemed unacceptable based upon the Expectations, Responsibilities and Accountabilities which have been discussed with you by a member(s) of your management team. Failure to change your behavior(s) could lead to your termination from our employment.

    VERBAL:___WRITTEN VERBAL:___WRITTEN:_X__ WRITTEN FINAL:___TERMINATION:___


    TO: Lisa Madsen DATE: 1/27/2012 COACHING ITEM: Cleaning COMPLETION DATE: 1/27/2012 EXPECTATION: To have the Banquet rooms clean. After every event, All food and garbage Must be removed the same date of event. Also all table covers and decorations must be taken down and off the same date. The tables, chairs, bar, etc., May wait till next morning unless new event is coming in right after. In that case the room must be flipped that date. RESPONSIBILITY: Lisa, the rooms and back kitchen (sever area) are your areas and you are to keep clean. They need to always be ready to show to a guest at any point in time. You are the Banquet Manager and need to make sure all this is done. ACCOUNTABILITY: Lisa, We also want the small room to be set up with two or three tables with different table setting to be able to sale the rooms to guest when walking in to see what we offer. So this is now an Accountability and Responsibility for you. ACTION PLAN (Time Sensitive):

    1. Clean Room 2. Set Room 3. Check that Rooms are always clean and set for a guest review
    SIGNED:__________________________________________________________DATE:_____________ (Team Member)PRINT: SIGNED:___________________________________________________________DATE:____________ (Manager)PRINT: SIGNED:___________________________________________________________DATE:____________ (Witness)PRINT:

    You might also like