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    Î Î Clarksville, TN

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    Carla Maxwell is a management professional with over 15 years of experience in collections, including 6 years in a law firm collection department. She has a proven track record of successfully managing teams of 4-8 collection professionals, maintaining over 13,000 active accounts, solving customer challenges, and approving $2 million in monthly settlements. Previously, she was a manager and retail worker where she kept accurate inventory and bookkeeping records while handling over $20,000 in daily banking transactions.

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    Î Î Clarksville, TN

    Uploaded by

    Abrar_Ashraf
    8 views2 pages
    Carla Maxwell is a management professional with over 15 years of experience in collections, including 6 years in a law firm collection department. She has a proven track record of successfully managing teams of 4-8 collection professionals, maintaining over 13,000 active accounts, solving customer challenges, and approving $2 million in monthly settlements. Previously, she was a manager and retail worker where she kept accurate inventory and bookkeeping records while handling over $20,000 in daily banking transactions.

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    Carla Maxwell is a management professional with over 15 years of experience in collections, including 6 years in a law firm collection department. She has a proven track record of successfully managing teams of 4-8 collection professionals, maintaining over 13,000 active accounts, solving customer challenges, and approving $2 million in monthly settlements. Previously, she was a manager and retail worker where she kept accurate inventory and bookkeeping records while handling over $20,000 in daily banking transactions.

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    Download as DOCX, PDF, TXT or read online from Scribd
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    8 views2 pages

    Î Î Clarksville, TN

    Uploaded by

    Abrar_Ashraf
    Carla Maxwell is a management professional with over 15 years of experience in collections, including 6 years in a law firm collection department. She has a proven track record of successfully managing teams of 4-8 collection professionals, maintaining over 13,000 active accounts, solving customer challenges, and approving $2 million in monthly settlements. Previously, she was a manager and retail worker where she kept accurate inventory and bookkeeping records while handling over $20,000 in daily banking transactions.

    Copyright:

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    Carla Maxwell

    1215 Woodbridge Dr. Clarksville TN 37042 931-648-2389 home 931-338-6639 cell Msmax1999@yahoo.com MANAGEMENT PROFESSIONAL

    Profile

    More than 15 years successful experience in collections, six years in legal collections Law Firm. Client service and support with recognized strengths in account maintenance, problem-solving, trouble-shooting, sales, staff support, Human Resources and some accounting. Planning/implementing proactive procedures and systems. Possess solid computer skills. Excellent working knowledge of Microsoft Office software, Collection Partner Software, Quickbooks. Ability to train, motivate, and supervise collection, data entry, customer/client services employees. A team player, acknowledged as Team Leader my first year in Law Firm. Develop plans, conduct audits and maintain and update accurate inventories. Implemented successful new calling and collections procedure Help maintain 13,000 active files monthly. Proactive planning led to notable increase in morale in my department. Reorganization led to increased collection dollars by 10% 2004 2010

    y y y

    Synopsis of Achievements

    y y y y

    Employment

    John M. Richardson Jr. PC, Clarksville, TN Collections Department Manager y Successful team of 4-8 collection professionals covering the entire state of Tennessee y 13,000 individual and corporate accounts. y Support collection reps in maintaining new accounts. y Quickly and effectively solve customer challenges. y Prepare and file court documents daily. Review and approve two million dollars in settlements monthly. Prepare court documents daily.

    Standon Inc. Clarksville, TN Manager/ Retail


    y y y y

    1998-2004

    Kept accurate, current computer records of inventory Handled all aspects of daily bookkeeping and banking in excess of 20,000.00 daily. Successfully maintained positive inventory for sale and in pawn. Organized and merchandised display shelves Maintained accurate records for ATF transactions

    Education

    Juniper Serra Jr. Sr. High School San Diego CA

    1975-1979

    References Furnished Upon Request

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